Manners & Harrison Hartlepool reviews

★★★★★ 5/5

Google

Went through manners and Harrison to rent a house. Kristi was brilliant trying to get us a house that was in the area we wanted with our budget! Couldn’t be happier with the services. Very kind and well mannered

Megan · 27 October 2018

★★★★★ 1/5

Google

Arranged an appointment to view a property which required a six day wait. Then when we arrived nobody turned up. No answer at the office (it was 6pm) no contact made to indicate any problem just two potential buyers standing outside a property waiting. Absolutely furious and I would be the same if I was selling. This is what commission is paid for. In this age of digital communications there is no excuse for this at all.NegativeProfessionalism

Leigh · 26 October 2021

★★★★★ 5/5

Google

Very good and friendly service. I highly recommend.

Adamske · 25 September 2024

★★★★★ 5/5

Google

Excellent service from all the team, who go beyond what is expected of them. I would certainly recommend Manners and Harrison to friends and family.

Allan · 26 October 2023

★★★★★ 5/5

Google

Laura from Sequence Liverpool been excellent to work with Well done

Karl · 27 July 2024

★★★★★ 4/5

Google

I have dealt with Manners a lot of the years with mixed success. However, where I have always had success is with Claire Moore (who recently returned thankfully). Her professionalism, friendliness, market knowledge and communication skills including responsiveness are fantastic and she often goes above and beyond (outside of work hours) to address any issues and help expedite matters outside of her domain where she can (for example sales - when she deals with lettings). I trust her advice and would always listen to what she has to say when it comes to tenant finding. I hope to deal with her for many years to come.

Craig · 26 October 2020

★★★★★ 5/5

Google

Excellent service from all involved, friendly and professional at all times.

Leslie · 27 June 2024

★★★★★ 5/5

Google

Lovely friendly helpful staff xx

Jan · 25 September 2024

★★★★★ 5/5

Trustpilot

what a fantastic team the stockton…

what a fantastic team the stockton office are !

Rob · 29 August 2025

★★★★★ 5/5

Google

We have a property that has been on the market for almost two years with other local estate agents; in all that time we only had about 4 viewings. Recently we decided to change our estate agent and contacted Manners and Harrison; within two weeks not only had we had viewings but we received two offers. Such a professional service from everyone we have had contact with. I would like to mention Peter Aves specifically who is our main contact. Peter has kept us informed every step of the way and has advised accordingly. Excellent service. I would highly recommend this estate agent.

Lynne · 27 October 2019

★★★★★ 5/5

Google

Friendly, good service and helped me make my target completion date via liaising with the solicitors. Thanks Lottie, Clare and Nicky xPositiveResponsiveness, Quality, Professionalism

Jamie · 26 October 2021

★★★★★ 5/5

Yell

Really lovely and helpful team, great experience

I used this company to purchase a property but I would recommend for those purchases or buying. I have been looking to buy property in Hartlepool. Unfortunately being based down South I couldn't go to local agents easily to ask questions or book viewings, only relying on making enquiries through Zoopla. Unfortunately other agents were not responsive to me, so no doubt also giving vendors less viewings and less chance to sell. M&h were the opposite! They were very responsive, sent me emails of properties I may like, and worked with me to do multiple viewings in the same day so I could see what property I liked. So I didn't need to feel so bothered on those other agents! Anthonia gave insights into local area on viewings and Peter and Lesley really helped in dealing with my poorly communicating solicitors in getting a sale through although all the team has been responsive and helpful whenever I called in. If I don't privately rent out, I will use m&h for lettings too!

G-Morris · 13 March 2019

★★★★★ 5/5

Trustpilot

This review is for Andy Wilson at the…

This review is for Andy Wilson at the Stockton branch. Nothing is ever too much trouble, he is fantastic at his job

Stu · 13 March 2025

★★★★★ 1/5

Google

The last 5 months have been very disappointing with Manners and Harrison Hartlepool. After being promised the earth to sell our house , the communication has been terrible. Everyone you need to speak has been 'in a meeting'. The good reviews above are generally about 'finding a house' not selling yours ! They don't seem to understand that you are the ' client'. Emails will be replied to if you are lucky. The sales team seem very young and inexperienced. Would not recommend at all.

Andrew · 27 October 2018

★★★★★ 5/5

Google

Manners and Harrison were amazing during my house purchase. From the start of the process Aimee, my mortgage advisor, made sure I understood all parts of the buy and was always in hand to answer any questions I had. Every step was made clear and transparent. Their office always replied to emails and answered calls, even going as far to help move my purchase along when solicitors communications slowed. The sales team were courteous, friendly and approachable - this made the whole process less stressful. I would thoroughly recommend Manners and Harrison Hartlepool to anyone wanting to purchase a property. I would especially recommend them for any first time buyers, as they make the process so simple and keep you informed at every point. I will certainly use them again in the future! Thank you to all the team!

Charlotte · 27 October 2018

★★★★★ 5/5

Google

I would definitely recommend manners and Harrison for anyone who is looking to let out their property. Claire Moore (who works at the Hartlepool branch) talked me through a range of different options available to me. Furthermore, she was patient, professional and supportive throughout. Since then, Claire has answered all of our queries fully and in a timely manner, which has minimised the stress that comes with renting a property. Great service!PositiveResponsiveness, Quality, Professionalism, Value

Sammy · 26 October 2020

★★★★★ 5/5

Google

We went to Manners and Harrison to purchase our first home. Ben was a massive help throughout this process and couldn’t thank him enough! We will definitely be back.

Josh · 10 January 2020

★★★★★ 5/5

Google

Fantastic service...Excellent staff. It has been a bit of a bumpy ride buying and selling our property( nothing to do with Manners and Harrison Manners and Harrison staff have been fantastic, they have kept us fully informed, let us view countless properties ,numerous times ,and made buying our next property so much easier . The only thing I did wrong was I used a different estate agent to sell my old property , I wish I had used these estate agents... All the staff have been there 100% and I can not thank them enough . Yes there are slightly cheaper on line estate agents you can use but it just is not worth the stress. I can not recommend them highly enough.

TRINA · 27 October 2017

★★★★★ 5/5

Yell

Fantastic service

Fantastic service...Excellent staff.It has been a bit of a bumpy ride buying and selling our property( nothing to do with Manners and HarrisonManners and Harrison staff have been fantastic, they have kept us fully informed, let us view countless properties ,numerous times ,and made buying our next property so much easier .The only thing I did wrong was I used a different estate agent to sell my old property , I wish I had used these estate agents...All the staff have been there 100% and I can not thank them enough .Yes there are slightly cheaper on line estate agents you can use but it just is not worth the stress.I can not recommend them highly enough.

TrinaF-1 · 22 September 2017

★★★★★ 5/5

Google

Fab service with really friendly approachable staff. In particular a huge thank you to Ben Ferguson for sorting our mortgage and being such a help. Would highly recommend

Jennifer · 27 October 2019

★★★★★ 5/5

Google

Thank you to Eleonor Round for her professionalism, commitment and patience. We've completely trusted Manners and Harrison with the sale of our home so thank you.

Karen · 27 October 2019

★★★★★ 5/5

Google

Very good service and helpful. Would recommend

Adam · 29 March 2024

★★★★★ 5/5

Google

I have dealt with a few letting agents in the past and none of them come close to manner and Harrisons , they have been amazing ,massive thank you to nelson and Kristi. would defiantly recommend them and will be using them again in the future.

Simon · 26 October 2023

★★★★★ 5/5

Google

Since giving them our property in Hartlepool to manage we have been delighted by their very professional service. Always helpful on the phone and answer our emails quickly and efficiently. Nelson and the letting team are excellent and we would strongly recommend their services to anyone.

Pol · 26 October 2023