Trusted Agent profile · Harpenden · Hertfordshire

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Ashtons Estate Agency Harpenden reviews

★★★★★ Excellent

345 reviews across 2 platforms

10 High Street, Harpenden, Hertfordshire, AL5 2TB

Part of Ashtons Estate Agency, see every office.

Ashtons Estate Agency's office in Harpenden, Hertfordshire, at 10 High Street, is rated 4.8 out of 5 across 345 reviews on two platforms, including 328 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.

Google logo

4.8 / 5

328

Reviews on Google

This office

Facebook logo

4.5 / 5

17

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Ashtons Estate Agency Harpenden won ESTAS awards in one year, most recently 2017.

ESTAS winner in one year: 2017.

ESTAS awards by year, 2017
  • 2017 1 Top 3 ESTAS 2017 winners

    • Top 3ESTAS 2017: Sales, South East (Hertfordshire & Middlesex)

Source: ESTAS winners lists, as published, linked by year.

EA Masters

Ashtons Estate Agency Harpenden won awards at EA Masters in two years, most recently 2022.

EA Masters winner in two years: 2022, 2021.

EA Masters by year, 2022 to 2021

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Ashtons Estate Agency Harpenden won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winner in three years: 2025, 2023, 2022.

British Property Awards by year, 2025 to 2022

Source: The British Property Awards winners lists, as published, linked by year.

Reviews

Every review we hold for the Harpenden office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend Colin and his team at Ashtons in Harpenden. Great experience with recent rental. At all times both he and his team are helpful, friendly, quick to respond and professional.

Chris · 18 March 2023

Agent replied

Hi Chris, a quick message to thank you for taking the time to leave your 5* review. It's wonderful to hear that Colin and the lettings team were on hand to help with all stages of your property journey and we look forward to working with you again in the future! All the best, the Ashtons team.

5/5

Google

Fantastic company who supply our luxury sales offices their marketing screens and so much more! Karen in particular who processes our orders has great customer services and our products are always delivered in a timely manner and when we're told they will be. Thank You for Mid West for providing our supplies over the years to our business :)

Leanne · 28 June 2024

Agent replied · 28 June 2026

and thank you for such a lovely post & for your continued support

5/5

Google

Kirsty and her team were extremely helpful and knowledgeable, Ashtons are a cut above the rest.

J · 18 March 2024

Agent replied · 30 September 2023

Thank you so much for taking the time to leave your 5* review, it's much appreciated. I will pass your kind words on to Kirsty and the team, who will be absolutely delighted. All the very best, the Ashtons team.

5/5

Google

Big Thanks to Colin at Ashtons for such a efficient, wonderful, smooth 5 star service on my rental property, such a lovely company to deal with. Very happy Customer

Lorraine · 18 March 2023

Agent replied

Thank you so much for taking the time to leave your 5* review Lorraine, it's much appreciated. I will pass your kind words on to our lettings team, who will be absolutely delighted. All the best, the Ashtons Team.

5/5

Google

As the buyer for a property sold by Ashtons, I dealt with Greg. Very professional, honest and transparent. He went above and beyond and delivered great service on his end. A great asset to Ashtons. Thanks again Greg!

Mujtaba · 18 March 2022

Agent replied

Thank you for your feedback Mujtaba

5/5

Google

Very good Estate Agent. Great service from start to finish. Used Astons for rental side of the business. I dealt with Colin and found him very professional. I would 100% recommend Ashtons. Would definitely use Ashtons to sell.

Grainne · 18 March 2022

Agent replied

Thank you so much for taking the time to leave your 5* review Grainne, it's much appreciated. I will pass your kind words on to Colin and our Lettings team, who will be absolutely delighted. All the very best, the Ashtons team.

5/5

Facebook

Having tried different trading platform , my last experience with Mrs Stella Robinson is the best ever, I traded with $500 and within a week i made profit of $7500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Stella Robinson for effective trade to every one.Email:stellarobinsonfxtrading6@gmail.comWhatsApp NO:+19517037360

Möjëz · 24 July 2023

5/5

Google

As a new landlord, Ashton's staff, in particular Colin Hickey, have been supportive and helpful with my first experience. I shall continue to use them for sure.

Mark · 18 March 2023

Agent replied

Thank you so much for your review Mark - we are always delighted to hear feedback from our clients. We very much look forward to working with you in the future!

5/5

Google

Ashtons helped my brother and I sell my mother’s house. They are a very friendly crew, easy to talk to and good problem solvers. It took a long time to sell the house due to Probate taking ages, but the team kept our buyers on side and we …

Fiona · 8 October 2024

Agent replied · 26 April 2024

Thank you Fiona for taking the time to leave a review, we pride ourselves on our personal, efficient service so we're thrilled to receive your feedback. We look forward to working with you again in the future, all the best, the Ashtons team.

5/5

Google

I’m currently going through the process of renting a property and I’ve found Kirsty and the rest of the rental team extremely polite, helpful and quick to respond to any questions - making the move smooth and easy.

Ryan · 13 March 2025

Agent replied · 9 May 2024

Thank you for taking the time to leave us a review Ryan. Kirsty and the team will be so pleased to hear you have been happy with the service provided. Wishing you the very best in your new home, the Ashtons team.

5/5

Google

Great service, house sold very quickly via Ashtons in Harpenden. Communication was great, alongside their depth of market knowledge and easy to contact support team. Ryan Orde, Rebecca Veale and Greg McCann did a top job 👍 …

Steve · 13 March 2025

Agent replied · 21 May 2024

Many thanks for your kind review Steve. Its great to hear Ryan did such a good job of supporting you through the process. Wishing you all the best, from the team at Ashtons.

5/5

Google

From start to finish we were given professional and friendly help. Cannot thank Greg and the team enough for all of their efforts in making our dream move come true. …

Roger · 8 October 2022

Agent replied

Thank you so much for your fantastic review Roger - we are always delighted to hear feedback from our clients. We're so pleased that Greg and the team were able to make your move journey a smooth and happy one and do hope to work with you again in the future. All the best, the Ashtons team.

5/5

Google

I found Ashtons to be very accommodating and helpful with keeping me in touch with new properties coming on the market. Jules has been the most helpful member of staff when speaking to her, she is very professional and I am sure a key asset to Ashtons.

Julie · 18 March 2019

Agent replied

Thank you for your comments Julie!

4/5

Google

Colin was super responsive and efficient and very easy to deal with.

Catherine · 17 March 2024

Agent replied · 12 February 2024

Thank you for taking the time to leave your review Catherine. We are delighted Colin was able to help. Wishing you all the best, from the team at Ashtons

5/5

Google

Recently purchased a property through Ashtons and Rebecca Allingham dealt with the sales progression. The transaction like most right now, was not straight forward for a host of reasons to do with the chains. However, Rebecca was …

Carol · 8 October 2021

Agent replied · 23 June 2024

Thank you so much for your fantastic feedback Carol - it's much appreciated and we wish you all the very best in your new home.

5/5

Google

We have used Ashtons consistently over the last few years handling tenancy matters. They have always been efficient and polite, quick to respond to our tenants problems and resolving them without stress to us. Dependable and approachable,

Su · 13 March 2025

Agent replied · 14 June 2024

Thank you for your 5* review Su, its much appreciated. Best wishes, the Ashtons team.

5/5

Google

Josh from the Hitchin office was super helpful with our sale and purchase. Great work!

Davina · 10 November 2025

Agent replied · 21 November 2025

Thank you Davina for your 5* review. We're thrilled to hear Josh was able to ensure your recent property journey was as seamless as possible. We wish you lots of happiness in your new home. Best wishes, the Ashtons team.

5/5

Google

Excellent service from the team led by Joe. The support team who managed the communication between our solicitors and our purchasers conveyors played a major role in getting completion on time. Thank you Ashtons. J&H Harpenden

James · 13 March 2025

Agent replied · 9 May 2024

Thank you James for taking the time to leave your 5* review. We are always delighted to hear feedback from our clients. Best wishes, the Ashtons team.

4/5

Google

I worked with Neil Facer in the Harpenden office to sell a 2-bed apartment during 2006-2007. It took about a year from start to finish - not because of Neil but the post-Brexit lull and the glut of apartments on the market. We had several …

Don · 8 October 2018

Agent replied

Thank you Donald for taking the time to leave good, honest feedback.

5/5

Google

Had a great experience buying via Ashtons. Jon-Paul Bampton was very helpful in providing us with an overview of the market and the key points to consider when buying (schools, transport, etc.) which was great as we were new to the area. Would recommend.

Conor · 18 March 2019

Agent replied

Thanks for your feedback. We wish you luck in your new home!

5/5

Google

Ashtons have been very efficient and friendly in handling both the sale of my house and purchase of my new property.

Irene · 17 August 2025

Agent replied · 8 October 2025

Thanks Irene for your 5* review. We're delighted to have been able to assist you in your recent property journey and would like to wish you lots of happiness in your new home. All the best, the Ashtons team.

5/5

Google

Everyone at Ashtons provided an exceptional service and were extremely helpful from start to finish. They went the extra mile to help get this sometimes difficult process over the line. Thanks guys - fantastic!

Charlie · 13 March 2025

Agent replied · 10 September 2024

Thank you Charlie for taking the time to leave us a review. I will pass your kind words on to the team, who will be absolutely delighted. All the very best, the Ashtons team.

5/5

Google

We purchased our first house in Harpenden through Ashtons and years later have come full circle to sell it again through them. They provided an excellent service and we are so grateful to Joe who helped us to find and secure our next …

STS · 8 October 2024

Agent replied · 13 March 2026

Thank you for taking the time to leave us a review Sejal. We are so pleased to hear that Joe, Rebecca and the team were able to ensure your property journey was as seamless as possible as we do hope to work with you again in the future. Wishing you all the best, the Ashtons team.

5/5

Google

Yet again Ashtons Harpenden have come up trumps! Very friendly and easy to work with and got the job done! Would highly recommend to anyone in the process of selling their home .

Camilla · 13 March 2025

Agent replied · 3 December 2024

Thank you Camilla for taking the time to leave us a review, feedback from our clients is much appreciated. We look forward to working with you again. Best wishes, the Ashtons team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ashtons Estate Agency Harpenden

Has Ashtons Estate Agency won any awards?

Yes. Ashtons Estate Agency Harpenden won Gold in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in Harpenden at The British Property Awards 2025, and 5 other industry awards since 2017.

Reviews may appear on more than one platform.

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