Trusted Agent profile · Harpenden · Hertfordshire

Verified

Ashtons Estate Agency Harpenden reviews

★★★★★ Excellent

345 reviews across 2 platforms

10 High Street, Harpenden, Hertfordshire, AL5 2TB

Part of Ashtons Estate Agency, see every office.

Ashtons Estate Agency's office in Harpenden, Hertfordshire, at 10 High Street, is rated 4.8 out of 5 across 345 reviews on two platforms, including 328 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Ashtons Estate Agency won in 2026.

Google logo

4.8 / 5

328

Reviews on Google

This office

Facebook logo

4.5 / 5

17

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Ashtons Estate Agency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harpenden office, from every platform, shown as written. First names only.

5/5

Google

We purchased our first house in Harpenden through Ashtons and years later have come full circle to sell it again through them. They provided an excellent service and we are so grateful to Joe who helped us to find and secure our next …

STS · 8 October 2024

Agent replied · 13 March 2026

Thank you for taking the time to leave us a review Sejal. We are so pleased to hear that Joe, Rebecca and the team were able to ensure your property journey was as seamless as possible as we do hope to work with you again in the future. Wishing you all the best, the Ashtons team.

5/5

Google

I highly recommend Ashton’s. Having rented with them for a few years, I found their service impeccable, always very quick to respond to queries and any issues with the property were never disputed and help was always close at hand. …

Liffy · 8 October 2019

Agent replied

Thank you Emily, for taking the time to leave such lovely feedback! We look forward to working with you in the future.

5/5

Google

Colin has done an awesome job, beyond my expectations, with renting my property. This includes recommending improvements and tradesmen, as well as achieving a great rental within a short space of time.

Mark · 13 March 2025

Agent replied · 25 June 2024

Thank you Mark for your 5* review, its wonderful to hear that Colin and the team have been on hand to help with all stages of your letting journey and we look forward to continuing to work with you! All the best, the Ashtons team.

5/5

Google

Very friendly and professional people throughout the process. Happy to have Ashtons as our Agency. Thank you Colin and Natasha! :)

Lewis · 18 March 2023

Agent replied

Hi Lewis, many thanks for taking the time to leave your review. We love to hear feedback from our clients and we're delighted you're experience with Ashtons has been a positive one! All the best, the Ashtons team

4/5

Google

Ashtons were supportive and helpful throughout our purchase process

Sarah · 11 November 2025

Agent replied · 21 November 2025

Thank you Sarah for taking the time to leave us a review, the team will be so pleased to hear you were happy with the service they provided during your recent property purchase. Wishing you all the best, the Ashtons team.

5/5

Google

Rachel and her team are always super helpful and resolve issues in a timely manner.

Lucy · 13 March 2025

5/5

Google

We sold and purchased house with Ashtons Harpenden in early 2024. It's a highly competitive local market and as it was the first time we were both selling and buying a property, entering the process was extremely stressful for our family. …

Nicholas · 8 October 2024

Agent replied · 9 May 2024

Thank you for taking the time to leave your 5* review Nicholas, its very much appreciated. We pride ourselves on our personal, efficient service so we're absolutely thrilled to hear Joe, Greg and the rest of the Harpenden team were able to … More

5/5

Google

Excellent service throughout a very difficult time. Lenné is extremely knowledgeable, caring and supportive. I would happily recommend her to anyone. Penny

Penelope · 16 April 2026

5/5

Facebook

Chris Crypto is hardworking and honest! You have to trust your agent not to oversell you. Chris is someone you can absolutely trust!! He will work hard to get you the best coverage on Forex Binary Investment. I trust him so much, he helped me to earn $8000 within a week I will be referring all my Friends to him. Contact him now on.. WhatsApp:+16198164126 thank you.

Viedad · 15 January 2021

5/5

Google

Thank you so much to Ellissa! Without you our chain wouldn’t have completed in time. Great experience with Ashtons.

Maisie · 18 March 2023

Agent replied

Thank you so much for taking the time to leave your 5* review Maisie, it's much appreciated. I will pass your kind words on to Ellissa, who will be absolutely delighted! All the very best, the Ashtons team.

5/5

Google

Colin Hickey from the lettings team has been great! Very responsive, considerate & got our property from marketed to let in double-quick time with no fuss. Thanks Colin!

David · 18 March 2022

Agent replied

Thank you so much for the kind review David!

5/5

Google

Ashton’s have been really fantastic at keeping in regular contact with me regarding properties that are coming on the market. Jennie has been a real help in exploring houses that may not have been immediately of interest. Thank you!

Emma · 18 March 2019

Agent replied

Thanks for taking the time to leave your comments Emma

5/5

Google

It was definitely a challenging move, but Joe and Greg came up trumps in securing a buyer and finding the perfect home for us. It was worth the wait!

Paula · 13 March 2025

Agent replied · 9 May 2024

Thank you Paula for taking the time to leave us a review, we're always thrilled to receive feedback from our clients so its much appreciated. All the best, the Ashtons team.

4/5

Google

Recently rented a house through Ashtons in Harpenden. They were all helpful, professional and responsive throughout. Colin Hickey was excellent and Amanda was also brilliant. Thanks guys.

John · 18 March 2022

Agent replied

Thank you so much for taking the time to leave your fantastic feedback John. I will pass your kind words on to Colin and Amanda, who will be absolutely delighted. All the very best, the Ashtons team.

5/5

Google

Ryan Orde at Ashtons was outstanding, knowledgeable, proactive, and always on top of things. His clear communication and market insight made the purchase process smooth and stress-free. Highly recommend!

Hannah · 21 March 2025

Agent replied · 1 April 2025

Thank you Hannah for taking the time to leave us a review. We're delighted to hear that Ryan was able to make your recent property journey as smooth and stress-free as possible for you. We will pass on your kind comments to him and wish you all the best in your new home, the Ashtons team.

5/5

Google

I have wonderful experiences with Ashtons. India Bunnage, the Senior Sales Associate at Harpenden, who has been super and professional in facilitating my offer being accepted in a few days. One more thing is that she is always responsive to enquires which gave me a lot of comfort throughout the process.

Alan · 18 March 2024

Agent replied · 27 May 2023

Alan, thank you for taking the time to leave your review, it is very much appreciated. We are so pleased to hear that we have been able to help make your move such a positive one for you. India and the Team are delighted to have been of assistance to you and wish you much happiness in your new home.

5/5

Google

Really positive early experiences of engagement with Lenne. Communication quick and efficient throughout, and she was both personable and professional during a property viewing. She also provided a clear and honest valuation of our own house, which we really appreciated.

George · 16 October 2025

5/5

Google

I have known Joe at Ashtons for over 15 years. Through that time his help and advice has been brilliant when buying or selling in the Harpenden housing market. He has everything you would look for in an estate agent and would always be my first port of call.

Tom · 7 April 2024

Agent replied · 26 April 2024

Thank you for your review Tom, its much appreciated. We are always pleased to receive feedback from our longstanding clients and very much look forward to working with you again in the future! All the best, the Ashtons team.

5/5

Google

Ashtons have been very professional, personable and efficient with my property sale . Ryan deserves a special mention for rapport building, understanding and helpfulness. Thank you to all the team.

Jan · 5 February 2025

Agent replied · 7 February 2025

Thank you Jan for taking the time to leave us a review. We're delighted to hear that Ryan and the team were able to ensure your recent sale was a positive experience for you. We will pass on your kind words. Best wishes, the Ashtons team.

5/5

Google

Ashtons in Harpenden are a fantastic agency who helped us to buy our dream home. From the moment we first viewed the property with a very friendly, personal and professional agent we knew it was the one! …

Kev · 8 October 2024

Agent replied · 26 April 2024

Thank you Kev for taking the time to leave your wonderful 5* review. We're so pleased to hear Greg and Rebecca were able to ensure your move journey was a seamless as possible and we wish you lots of happiness in your new home, all the best, the Ashtons team.

5/5

Google

We have recently bought and sold through Ashtons, and the service was excellent. Greg sold our property and was ambitious but realistic with pricing as the market changed, as well as being helpful and professional throughout. Rebecca …

Bridgett · 8 October 2024

Agent replied · 26 April 2024

Good morning Bridgett, thank you for taking the time to leave your 5* review. We are always delighted to receive feedback from our clients and are so pleased to hear the Harpenden team were able to ensure your property journey was as smooth as possible. Wishing you all the very best in your new home, the Ashtons team.

5/5

Google

I recently sold my mother’s house through Ashtons Harpenden, following probate. Initially, I was very impressed with Joe’s knowledge of the market, and the long term relationship built with my mother over the years. Joe had lined-up …

Paul · 8 October 2024

Agent replied · 26 April 2024

Thank you Paul for your wonderful 5* review. I will pass your kind words on to Joe and the team who will be absolutely delighted to hear they were able to ensure the sale of your mothers property was as seamless as possible. We hope to work with you again in the future. All the best, the Ashtons team.

5/5

Google

I cant fault Ashtons - exceptional customer service, knowledge of the local market and expertise to ensure your sale goes smoothly. Jon-Paul went above and beyond to support us through a very complex sale and purchase.

Hammers · 30 March 2019

Agent replied

Thanks Maria for your feedback!

5/5

Google

I cant fault Ashtons - exceptional customer service, knowledge of the local market and expertise to ensure your sale goes smoothly. Jon-Paul went above and beyond to support us through a very complex sale and purchase.

Maria · 18 March 2019

Agent replied · 10 April 2024

Thanks Maria for your feedback!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ashtons Estate Agency's Google reviewsLeave Ashtons Estate Agency a review

Questions about Ashtons Estate Agency Harpenden

Has Ashtons Estate Agency won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons Estate Agency, Harpenden won Gold; Ashtons Estate Agency, Welwyn Garden City won Gold; Ashtons Estate Agency, Redbourn won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.