Trusted Agent profile Β· Harlow
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298 reviews across 2 platforms
19 Adams House, Post Office Walk, The High, Harlow, CM20 1BD
Leaders Lettings's office in Harlow, at 19 Adams House, is rated 4.7 out of 5 across 298 reviews on two platforms, including 297 Google reviews rated 4.7.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
GoogleLeaders Harlow Branch provided a professional service. They were very efficient, quite effective and accessible throughout. A branch with quite a dynamic team. Thanks to Joe S, Laura T, Olivia J and all the other members that I interacted with.
Dear Bert Mcalpin, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleMoved into my first new home for the first time. Found the property with ease and Ellie who showed me around and dealt with all my questions was amazing , sheβs a credit to the company . Very professional and polite. Will definitely recommend leaders estate agents. Thank you leaders and especially you Ellie.
Stephen, your satisfaction is our top priority and we are glad to hear Ellie has provided such a great service. This review will make her day! Thanks
5/5
GoogleLee was very helpful from the beginning of the tenancy to the rather rocky end of tenancy. He managed to negotiate with a difficult landlord to ensure a fair outcome for both parties and was extremely patient!PositiveProfessionalism
Hi Rachel, Thank you very much for taking the time to leave your review. Lee has been advised of your kind comments of the service he has provided. From all the team at Harlow.
5/5
GoogleGood customer relations. Served by Jamal. Thank you team for the service
Dear Kenneth Mwiti We greatly appreciate your 5-star review and the time you took to share your experience with Jamal. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleExcellent team at leaders, went above and beyond. Very professional and very efficient Luke , Regan, Ellie and Olivia I canβt recommend them enough. Thank you team.
Baris, thank you for the great review of our Leaders Estate Agents Harlow team ο»Ώπ β¦
5/5
GoogleI had a very good experience with Rosi. She was very friendly, helpful, and explained everything clearly during the viewing. She made the whole process comfortable and easy. Really appreciate her support
1/5
GoogleThey list properties as 'chain free' but have tenants vacating the property that need to be evicted. Complete time wasters for first time buyers. When you need an answer they all claim to be on holiday. I would just avoid unless you want to stay homeless. Biggest mistake of my life dealing with them. Not much I can suggest to improve other than rebrand again like they did with Guardian.
Dear Joe Johns, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleElie has good customer relation and response swiftly to any concern raised
Dear Falusi Bunmi We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleHad our property inspected by Luke. Communication was great and done a fab job.
Dear Mellissa Davies, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
4/5
Googleoff to a bit of a slow start getting a viewing but Paul at the Harlow office came good. He seemed very knowledgeable of the area and had a good handle of the vendors needs so as a buyer saved us alot of time meaning we got a deal agreed the same day.
Yield Property, thank you for your kind review; we are happy to pass along your comments to Paul here at Leaders Estate Agents Harlow!
5/5
GoogleOutstanding service from all members of the letting team, such a lovely and passionate team! Special mention to Olivia and Rachel! π β¦
Thank you for taking the time to leave us our 100th Google review! Your comments have been given to the team.
5/5
GoogleWe had a wonderful and excellent experience with Leaders team in Harlow ably represented by Olivia. She made the entire process from the point of viewing the property down to moving in easy for us. She's very committed to helping and resolving any issue that arise in the process. Kudos π to Leaders team in Harlow. β¦
Peter, your wonderful feedback and rating means a lot to Olivia. Thanks and best wishes.
1/5
GoogleAs a tenant I don't recommend them. They just represent landlords in every aspect and I went through a horrible service. Most of the agents are rude and all their paper work is to protect the Landlord. Incase of dispute and non agreements they will side with the landlord. Also for property I lived they were not responsible for the maintenance of the house , imagine a situation of water leak, or no heating you would be at mercy of the landlord, who may fix or not and these agents will not be responsible. Worst thing could be you get a landlord who is a cheap DIYer and fix your house with cheap products.
Dear Gokul We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleIβve rented with guardian now Leaders for a few years now and nothing is to much trouble for them, I canβt thank Rachel enough for all her help. By far the best letting agent in HarlowPositiveResponsiveness, Professionalism
Dear Camille Thanks for taking the time to leave us a review about how we did and we appreciate your feedback. Kind regards Customer Care Team
5/5
GoogleSale of Property - Professional and attentive service, many thanks to Ryan and Paul. Ryan always there to answer questions swiftly.
Dear Andrew Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you Laura,Dempsey,Layla,Gremma,Olivia for your good service, you're an excellent team, especially Laura who I've known about 11 years. She always does her job professionaly and on time.PositiveResponsiveness, Quality, Professionalism, Value
Dear, Inga Mamasakhlisi Givi, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleGreat people working there. Been a teenant of them for the last 2 years, wonderfull team, great front desk where Olivia would advise you, and can get you through all the process, great back office with Layla being one of the best property managers, really helping with all kind of problems. At Leaders you'll allways find a great property for your own needs. I'm really thankful to them!!
Marius, we are glad we could help with your two tenancies. Best Wishes for the future
5/5
GoogleFantastic service - Olivia Juniper dealt with locating and placing a tenant and really went extra mile to get the right tenant with due care to listening to the needs of both parties. As a landlord I cannot recommend the experience with Leaders highly - enough - all elements of the managed service handled professionally and statements, payments, itemised billing all performed in a friendly and professional manner
Phil, we are so happy to read such a great review about Olivia and the service provided by the team! Thanks.
5/5
GoogleOlivia had been so helpful all through out the process. I am so grateful for her because without her, we wouldnt be able to move on our new flat on time. Despite her busy schedule, she made sure are inquiries were answered. I am so glad to have Leaders as the Letting agent for our new flat because they provide quick services and the team is just wonderful!
Janus, thank you so much for the positive review of Olivia! Glad to assist.
5/5
GoogleVery good collaboration! You are the best!
Dear Florin Panutescu, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI really appreciate the service I received since the first contact, they really listened my necessity and answer prompt. Thank Rachel for the support and Katie. For sure I will recommend the agency to my friend.PositiveProfessionalism
Dear Fernanda Thanks for taking the time to leave us a great review about the service you received, we appreciate your feedback. Kind regards Customer Care Team
5/5
GoogleAmazing team helped us move into a rented property with ease and without stress. Big thanks to Olivia at the Harlow branch for her amazing work getting us settled.
Dear Lauren White, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Harlow. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleBest estate agent I have used, very professional and friendly team. Clayden had a great communication through out the transaction of my new property and everything went through smoothly. I will highly recommend this estate agent to everyone, specially if you are first time buyer. They take care of the seller and buyer really well. Thank you to Leaders team, Ayce
Ayce, we are so happy to read such a great review about Leaders Estate Agents Harlow!
5/5
GoogleI had good letting experience with jamal and olivia. They are so helpful and friendly. And i am very satisfied their service.. Once again thank you guys...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Harlow office has 298 reviews across two platforms: 297 on Google, 1 on Yell.
Leaders Lettings Harlow is rated 4.7 out of 5 across all 298 reviews, and 4.7 out of 5 on Google from 297 reviews.
Leaders Lettings Harlow, 19 Adams House, Post Office Walk, The High, Harlow, CM20 1BD.
