5/5
Excellent Service from Luke, always very polite and flexable when doing the property inspection. Cannot recommend highly enough
Agent replied · 16 April 2026
Rob, thanks for the amazing review for our Luke.
Trusted Agent profile · Harlow
★★★★★
298 reviews across 2 platforms
19 Adams House, Post Office Walk, The High, Harlow, CM20 1BD
Leaders Lettings's office in Harlow, at 19 Adams House, is rated 4.7 out of 5 across 298 reviews on two platforms, including 297 Google reviews rated 4.7.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
Excellent Service from Luke, always very polite and flexable when doing the property inspection. Cannot recommend highly enough
Rob, thanks for the amazing review for our Luke.
5/5
Leaders Lettings staffs are exceptional and professional, Olivia Juniper showed high level of dedication to me and my household getting a new home,also establishing a trusted relationship and a good networking that lead to our successful moving in.Olivia and Rachel worked extra to give me and my family a good home. Many Cheers and thanks lovely people!
Patience, your satisfaction is our top priority. If you need anything else from us, please feel free to give us a call or stop by.
5/5
My wife and I have 11 properties with Leaders of Harlow (previously Guardian Residential Lettings & Sales Ltd) who we have worked with for over 7 years now and we would not work with any other letting agent ! We have always found their well-established, experienced team to be extremely professional and thorough in vetting potential tenants for us and both front office and back office staff have always provided advice and support throughout the tenancies should any issues with tenants arise. Their rates are very competitive and we feel we have built up a really good relationship with Leaders who we will always return to to find us new tenants. They have a recommended team of excellent contractors such as Gas Safe Registered engineers, electricians, carpet fitters and repair men who Leaders themselves use and we also use them to look after all our properties.PositiveResponsiveness, Quality, Professionalism, Value
Dear Peter Fraser, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
Good services and very understanding
Dear Chibwe Resist, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
Having dealt with this branch for over 20 years I have experienced nothing but polite attention, professionalism and excellent customer care. Gemma and her team are excellent.PositiveResponsiveness, Quality, Professionalism, Value
Dear, Norman Richman, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
4/5
Olivia has always been helpful and polite. A pleasure to work with.
Hello Chris, Thank you for leaving our lovely colleague Olivia a positive review, we are happy to hear that you have had a positive experience with us! Have a lovely week. Kindest regards, George
5/5
Many thanks to Olivia for her support. She has been unfailingly helpful, reliable and competent in all our dealings with her.PositiveResponsiveness, Quality, Professionalism, Value
Dear Kevin Mcgrath, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
I really appreciate the service which I have received since from the beginning.Special thanks to Rachel who is always available to answer all my questions.PositiveResponsiveness, Quality, Professionalism, Value
Dear Seena Thank you for taking the time to review your recent experience you have had with Rachel and the team at Leaders Estate Agents Harlow. We're so happy you had a positive experience with us. Kind regards Customer Care Team
5/5
Had a great viewing with Jamal, great service
Hello Charlie, Thank you so much for taking the time to leave Jamal a positive review, we are happy to hear that the viewing went well. We wish you the best of luck in your property search! Have a lovely week. Kindest regards, George
5/5
i had an wonderful experience with leaders
Dear Hari, Thank you for taking the time to leave our company a 5 star review. We are incredibly happy to hear that you have has a positive experience with us. Take care and have a lovely week. Sincerely, George Imrie, Branch Manager
5/5
We have used couple of other agencies during the 14 years but I must say there is no comparison to the professionalism and the highest quality of service we have received from Leaders in Harlow. Thank you guys. It’s been a relaxed and hassle free year for the first time. Well done - very professional and impeccable service. We have no hesitation of recommending them.
Dear Senay, What a lovely review! Thank you so much for taking the time to leave it. We have shown it around the office and everyone is so happy they have been able to provide you with service of this calibre. Many thanks, from all the team at Harlow.
5/5
Excelling patience and persistence.
Hello Joshua, Thank you so much for taking the time to leave us such as positive review. Have a lovely week. Kindest regards, George
5/5
Linda was super helpful and friendly. Never had any issues and everything is very professional
Dear Danielle, Thank you very much for taking the time to leave a review for Linda. We will ensure to pass along your kind comments. From all the team at Harlow.
5/5
Thank you Leaders for all of your support and hard work during our house sale. Especially to Ryan for keeping the chain intact as we hit unforseen bumps along the way. We are both very grateful for your commitment resulting in us now living in our dream home. Thank you Leaders!
Dear Joanne, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
I completed on my first property yesterday. My agent was Clayden who was great! Very responsive and just a really helpful and positive guy. Happy to answer any questions I had through out the process. Leaders were great and I was able to complete very quickly. Great experience buying through leaders!
Taniesha, thank you for your kind words and this wonderful review for Clayden. We will pass along your comments to him!
5/5
Olivia thank you very much for being so professional, supportive and kind in the way you helped me. You’re a star. Thank you leaders for the support you gave me to move into my first rental property.
Hi Moment, thank you so much for your positive comments about Olivia. She will be pleased. Good luck in your new home.
5/5
Rosie very friendly and helpful Im happ today
5/5
The Harlow team has been managing my properties since 2006 and "if it's not broken, don't fix it". Over the years they have provided excellent service for my tenants and me. Always on hand to provide advice where needed. They are indeed a professional team and I look forward to many more years with them. Thank you.PositiveResponsiveness, Professionalism
Hi. We are very happy to have provided you with such a positive experience. Thanks for taking the time to review team Harlow.
5/5
Prompt responds to solving issues for clients. I have personally experienced the warm reception and their willingness to support clients at all times. Professionalism, l think is their hallmark.
Gertrude, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Wishing you well with your move :)
4/5
Been with this company since it changed names. Had a property administration issue solved by Regan. Professional and productive with everything he did!! Excellent stuff.
Sean, thank you so much for the positive review of Regan! Glad to be of service.
5/5
I have been working with Leaders (previously Guardian for 16 years, starting as an accidental landlord and with their help and guidance progressing to a portfolio landlord. The team work extremely hard for both tenants and landlords alike providing quality homes at affordable prices, a perfect combination. Many thanks for all your support.PositiveResponsiveness, Quality, Professionalism, Value
Hi Daniel, we're happy you found our staff to be so supportive during your experience here at Leaders Estate Agents Harlow, it is great to hear how we did. Kind regards Customer Care Team
5/5
Thank you Leaders for all of your support and hard work during our house sale. Especially to Ryan for keeping the chain intact as we hit unforseen bumps along the way. We are both very grateful for your commitment resulting in us now living in our dream home. Thank you Leaders!
Dear Joanne, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Lee was so helpful! Many thanks :)
Thank you so much for sharing your experience. We have passed on your comments to Lee. From all the team here at Harlow.
5/5
I have been private renting for some time and been with quite a few different Estate agents with different issues. I have been with (Guardian) now Leader's for 7 years and found they are very helpful and professional and always been easy to talk to and quick to rectify any issues. I would highly recommend
Dear Amy Smith, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Harlow office has 298 reviews across two platforms: 297 on Google, 1 on Yell.
Leaders Lettings Harlow is rated 4.7 out of 5 across all 298 reviews, and 4.7 out of 5 on Google from 297 reviews.
Leaders Lettings Harlow, 19 Adams House, Post Office Walk, The High, Harlow, CM20 1BD.