Trusted Agent profile · Harlow
★★★★★
298 reviews across 2 platforms
19 Adams House, Post Office Walk, The High, Harlow, CM20 1BD
Leaders Lettings's office in Harlow, at 19 Adams House, is rated 4.7 out of 5 across 298 reviews on two platforms, including 297 Google reviews rated 4.7.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
GoogleIt's been a wonderful experience. Good customer retention and staff are quite supportive through the entire process.
Hi Angela Chibuike-ihionu, thank you for taking the time to leave a review for us at Leaders Harlow. We're happy Jamal could meet your expectations! Enjoy your home
5/5
GoogleHave been with Leaders just over 20 years, great team and our contact Regan OBourne has been a huge help with everything. You cant go wrong with Leaders,.
James, we are very happy to have provided you with such a positive experience over the last 20 years!
5/5
GoogleI have been a tenant with Leaders (previously Guardian) for the past 13 years and I cannot fault the service I have been provided with as each and every member of staff have always been so incredibly professional.. Dempsy ,Laura,Gemma ,Layla are always so helpful and friendly and apart of a fantastic team... Can't fault them at all ...PositiveProfessionalism
Dear, Lisa Cargill, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleProfessional and impeccable service. Joe Skeels, the Senior Lettings Negotiator handled my transaction (Letting a 2 bedroom Maisonette) from start to finish and he was always there to pick up my many calls and answer all the questions i had. I’d definitely recommend Leaders for all things housing. 👍🏻 …
Dear Bassey, We really appreciate you taking the time to leave a review and for giving us a 5 star rating! Your feedback has been passed on to Joe. We hope to see you soon!
5/5
GoogleI am a landlord and Guardian/Leaders have acted as my agent for well over 10 years and they have been most helpful and professional at all times. Recently my contact has been with Olivia who has been a great help in sorting out a few problems with my tenants including a flood.PositiveResponsiveness, Professionalism
Dear Steve, Thank you very much for taking the time to leave a positive review. We have filled in the team, and in particular Olivia, on your comments. From all of us here in the Harlow branch.
5/5
GoogleOlivia had been so helpful all through out the process and i would say all the team was very efficient and helpful through the entire process , thanks for this and i would recommend leaders to my contacts
Tijo, we're glad you had such a wonderful experience with us! Good luck in your new home.
5/5
GoogleProfessional and impeccable service. Joe Skeels, the Senior Lettings Negotiator handled my transaction (Letting a 2 bedroom Maisonette) from start to finish and he was always there to pick up my many calls and answer all the questions i had. I’d definitely recommend Leaders for all things housing. 👍🏻 …
Dear Bassey, We really appreciate you taking the time to leave a review and for giving us a 5 star rating! Your feedback has been passed on to Joe. We hope to see you soon!
5/5
GoogleA very professional and efficient team of Staff who deal with issues in a timely and professional way. The service they provide is considerate to both Landlord and Tenant and are fair but always professional in their approach. Would recommended Leaders over any other Agent for letting and Property Management.
Hi Amanda, Thank you very much for taking the time to leave your review. We're all very pleased that we've been able to meet your service expectations. From all the team at Harlow.
5/5
GoogleLeaders Letting & Estate Agents Harlow have always provided a first class service. I have found their team highly efficient and very user friendly. They Any issues have always been swiftly resolved in a professional manner and always willing to go above and beyond. I would certainly recommend them.
Dear Tom, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
YellTime wasters
They list properties as 'chain free' but have tenants vacating the property that need to be evicted. Complete time wasters for first time buyers. When you need an answer they all claim to be on holiday. I would just avoid unless you want to stay homeless.Biggest mistake of my life dealing with them.Not much I can suggest to improve other than rebrand again like they did with Guardian.
5/5
GoogleWe used leaders to find our new home recently, and they were exceptional. Accommodated all our requests with a smile. Olivia deserves a special mention, she was a star. I wish other estate agents were half as good..!
Agniva, we are so happy to read such a great review about Olivia! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleI have had the services of the staff at Guardian Residential, which is now Leaders, for over 20 years. They are by far the best team for landlords in the Harlow area. All the staff are efficient and helpful, but special mention for Layla, Gemma and Laura.PositiveResponsiveness, Professionalism
Dear, Sidney Hancock, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI am so grateful for all the support that I got from Leaders. The staff are very professional and also very compassionate. Olivia, Rachel and Kate keep up the good work. I love my new home!
Hello Martha, we appreciate you taking the time to leave the team this feedback. We are so glad you love your new home!
5/5
GoogleVery good customer service. Excellent people skills and they are always kind and courteous. If I have an issue I could always call or email and they’d get sorted ASAP. 10/10 would recommend.
Devereaux, we are so happy to read such a great review about Leaders Harlow!
5/5
GoogleRegan O. - property manager - was very helpful to resolve the windows locks issue.
A. P., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders :)
5/5
GoogleGreat Letting Agency. They are very professional and work in a timely manner. Always available to respond to your questions and they do ensure that your needs are met in your quest for an apartment.
Tanekia Williams, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Harlow!
5/5
GoogleExceptional services provided throughout the tenancy. Was well looked after by Layla Smithers who was always providing assistance and information when needed. Very helpful and great to work with. Would highly recommend to anyone.
Sam, thank you for your kind review; we are happy to pass along your comments to Layla!
5/5
GoogleWe let our property for over 15 years with Guardian (now Leaders) and received first class service. Rachel, Gemma and Layla dealt with any queries in a timely manner and with great professionalism as well as a friendly manner. Have. First class agent.PositiveResponsiveness, Quality, Professionalism
Dear Gill Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Harlow. We are happy to have been of assistance to you. Kind regards Customer Care Team
5/5
GoogleTeam Leader Lee Surtees was my point of contact with my tenancy. Was a plessure to be his last client. Many Thanks Lee
5/5
GoogleGreat staff excellent communication lovely people all round, excellent problem solving. We was renting for 4 years . I will recommend this agency to my friends.
Sandra, customer care is important to us so we really appreciate you taking the time to leave a five star rating!
5/5
GoogleThe support offered during the COVID pandemic to me was out standing. The staffs are excellent in communications and they know what they are exactly doing. Laura,Layla and Rachel helped us to overcome the financial issues during the pandemic.PositiveResponsiveness, Quality, Professionalism
Dear Selva, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleLeaders have just succeeded in getting me a good apartment to live. A great team of responsible and responsive guys. Services are topnotch at Leaders. Overall, I am so happy with Leaders.PositiveResponsiveness, Quality, Professionalism, Value
Dear Tolulope. Thanks for your kind words. We are so glad you found a lovely new home for yourself and your family. Jamie, the negotiator who assisted you has been notified of your review. The Lettings Team
5/5
GoogleRecommend The Leaders Team are very helpful and professional in letting business. Gemma, Laura and all Team included Landlord are the best. Good communication and very quick response related at maintenance services. Thank you.PositiveQuality
Hi Alin, Thank you so much for leaving us a positive review. We really appreciate you taking the time to note your experience. From all of us in the Property Management Department
5/5
GoogleHi! Linda helped with the return of deposit and other bits related to rental contract closing very swiftly and professionally. Thanks, Cristina
Dear Cristina Preoteasa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Harlow office has 298 reviews across two platforms: 297 on Google, 1 on Yell.
Leaders Lettings Harlow is rated 4.7 out of 5 across all 298 reviews, and 4.7 out of 5 on Google from 297 reviews.
Leaders Lettings Harlow, 19 Adams House, Post Office Walk, The High, Harlow, CM20 1BD.
