Trusted Agent profile
★★★★★
298 reviews across 2 platforms
19 Adams House, Post Office Walk, The High, Harlow CM20 1BD
Leaders Lettings's Harlow office at 19 Adams House is rated 4.7 out of 5 across 298 reviews on two platforms, including 297 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
GoogleSeamless rental process, super professional and always helpful via email, telephone and in person. Thank you Leaders for allowing me to move into a dream property! Ellie and her team were absolutely amazing.
Evie, thank you for your kind words and this wonderful review for Ellie. Enjoy your new home!
5/5
GoogleWe had a really positive experience viewing properties with Rosie today. She was really kind, helpful with my family today show around the property, answer our questions. Thank you
Dear Zsuzsa Bode We greatly appreciate your 5-star review and the time you took to share your experience with Rosie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleRosie is a great person, call on her with confidence. She gives the best information.
5/5
GoogleRecently we used the Leaders to find our new home. All Leaders employees were friendly, helpful and responsive. Many thanks to Chelsea Stammers. She was very professional throughout the process. Chelsea kept us up to date and all our questions were answered within a few hours. We would highly recommend the Leaders agency!
Anna, thanks for your praise and kind comments about our Chelsea. We hope you love your new home!
5/5
GoogleToday’s viewing with Rosie went well. Punctuality and professionalism at its best. Thanks Rosie.
5/5
GoogleLuke is always so courteous
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had Luke
5/5
GoogleA huge thank you to Leaders for helping me and my husband find our first own flat, amazing team and can't thank them all enough. Highly recommend them
Dear Hayley Prudence, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleLuke is a very kind and polite man. He's a good asset to this company and I appreciate his time attending my property. Thank you
We're so glad that Luke was able to go above and beyond your expectations!
5/5
GoogleI have no words to describe my experience with leaders! I was renting properties from them for over 7 years and I never had issues. They are very serious and I will always recommend them as the best estate to rent property from. The staff is 100% trained and professional and you will always find them helpful. They respect all their duties and pay attention on all details.
Ana, thanks for your praise and kind comments about our team.
5/5
GoogleI went review the house with Rosy and everything went well. I will recommend her to anyone because she made everything easier for us to understand.
Dear Leo Ben We greatly appreciate your 5-star review and the time you took to share your experience with Rosy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMany Many thanks to all the team members of the Leaders especially Ellie. She was always there for us and helped us in all way. Thank you 😊. …
Shilpy, thank you so much for your positive comments about Ellie. Enjoy your new home :)
5/5
GoogleRosie was lovely and presented the house with professionalism
5/5
GoogleI am pleased and satisfied with the support l was given at Leaders by Jamal, very caring and supportive when he dealt with us.
Dear Bezy Kaos We greatly appreciate your 5-star review and the time you took to share your experience with Jamal. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleClayden is a highly experienced and qualified agent. It was a great pleasure working with him and the team. They make sure that as a client your voice and input is always heard, adapt easily as requirements and messaging change. I highly recommend Leaders.
Alexandru, it's experiences like yours that keep us motivated! We appreciate your feedback.
1/5
GoogleSent online request twice still no call. Called them, no call back. Called again spoke to Olivia who lied to me. Never call you back. Would not rent my property with them as they pick and choose who THEY want as if they own the property.
Dear Joseph 2653, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleTerrible bunch of liers who are rude and do nothing about problems especially jasmine me my partner and 3 year old was moved to harlow by hackney council we had untold problems from the very first day we moved in No heating and hot water for nearly a year mould in washing machine cooker the floor under the sink bathroom hallway bedroom we had to sleep in the sitting room when I phoned leaders jasmine was rude and told us to clean the mould from the cooker and the rest of the house which we did but came back worse We was refused a new cooker we got ill eating out of a mouldy cooker so we bought a microwave and had to eat take away and microwave food but when I threatened to sue them oh we get a new cooker 3 months later We was refused a hotel due to the mould being bad for mine and my daughter's health she now has asthma I already have asthma and had carbon monoxide poisoning due to the high amount of mould Environmental health got involved found over 28 hazards within the property and have had to shut it down only a week before we moved they put a new boiler in after nearly a year without heating and hot water They don't care if u have a child or if your child is ill but now our solicitor and environmental health have got involved
Dear Chloie Valiterio, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We take any issue of this nature very seriously and this will be looked into as a matter of priority. Many thanks, Customer Care Team
5/5
GoogleThe process was smooth and the service was professional. Jamal helped from the beginning until I got my key. Thank you guys
Dear Oluwaemeka Oluwa We greatly appreciate your 5-star review and the time you took to share your experience with Jamal. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI do rent a property from the leaders letting &estate agents Harlow. I live in that property for 6 years now. I never had any trouble any problems. Every time l needs something they have been very good and very helpful. Specially the agent …
Dear Helena Gulasova We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleOnly had good experiences with Leaders Harlow. The property managers are very efficient, easy to work with and have an overall great attitude. The team will go out of their way to help no matter what. Tremendous team 👏🏽 …
Hi, Alfie Rogers! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleI had a good experience with Rosie and the leaders team throughout the movie in 🤗 …
Dear Tatiana Brinca We greatly appreciate your 5-star review and the time you took to share your experience with Rosie and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleRosie showed me around today, she was professional and very helpful. She's been a pleasure to deal with.
Dear Von Tease We greatly appreciate your 5-star review and the time you took to share your experience with Rosie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe’ve used Leaders for a long time now and they never fail to deliver. Very responsive and a great company for both tenants and landlords. You won’t get any better. Olivia and Rachel in Harlow are both fantastic!
Dear Mike We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleLuke from the harlow office does my property inspections, he is always on time or calls/messages if he is running late. Hes friendly & polite while at the property, he always goes the extra mile if I …
Hayley, we love to receive positive reviews after customers have had great experiences with Luke, our inspector. Thanks
5/5
Googlethe service that Jamal provided was generally very good, and he has been very accommodating. Thank you.
Dear Espeñas We greatly appreciate your 5-star review and the time you took to share your experience with Jamal. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Harlow office has 298 reviews across two platforms: 297 on Google, 1 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Leaders Lettings is rated 4.7 out of 5 across all 298 reviews, and 4.7 out of 5 on Google from 297 reviews, checked 9 October 2026.
Leaders Lettings, 19 Adams House, Post Office Walk, The High, Harlow CM20 1BD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
