Trusted Agent profile · Harlow

haart Harlow reviews

4.9

★★★★★ Excellent

636 reviews across 2 platforms

18, Broad Walk, Harlow, CM20 1HT

haart's office in Harlow, at 18, is rated 4.9 out of 5 across 636 reviews on two platforms, including 624 Google reviews rated 4.9.

Google logo

4.9 / 5

624

Reviews on Google

This office

Facebook logo

4.0 / 5

12

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harlow office, from every platform, shown as written. First names only.

5/5

Google

Excellent! Haart Harlow were first rate from beginning to end. I was a purchaser, so they were not working for me HOWEVER it didn't feel like that. The viewing were effecient and gave me time and space. Phone calls were always answered. Kris who dealt with the details of the sale was friendly, super effecient and patient. Shawn exhibited the utmost prfessional skill. I have no qualms in recommending Haart Harlow. If ever I sell my house it will be through them.PositiveResponsiveness, Professionalism

Shaun · 14 June 2022

Agent replied · 13 June 2024

Thank you Shaun for your lovely feedback we are pleased you were happy with the service you received. We wish you all the best. Many Thanks Harlow Haart Team

5/5

Google

Gabriel was very enthusiastic and well informed during our property viewing. He made us feel like all our questions mattered, while also providing us with additional information that helped us get the most out of our viewing experience. Highly recommend working with him!

Leyya · 1 December 2024

Agent replied · 8 December 2024

Thank you for the lovely review Leyya, it was a pleasure. Gabriel - haart Harlow

5/5

Google

Haarts helped us start of rental portfolio and also maintains our first property still. Denise Chandler is our property manager and has been for a couple years at this point, and even with the difficulties faced during the lockdowns, has always been eager to help and resolve issues at the property, liaise directly with the tenant and contractors or ensure rent is paid in a timely fashion. We've had issues with some of the contractors supplied which I guess is sadly commonplace nowadays, but Denise has always been quick to resolve any outstanding problems and get the tenant and us back on our feet as soon as possible. Looking to expand the portfolio and continue working with Denise and Haarts in the very near future, highly recommended!

Leo · 10 June 2022

Agent replied · 11 June 2024

Dear Leo, Thank you for taking the time to leave feedback on the service received by Denise! haart Lettings Harlow

5/5

Google

I needed to sell my mum and dads home as they had recently passed away. I have not been involved with buying or selling a house before. I telephoned haart estate agents, Harlow town centre, being the only estate agent to actualy answer the phone, and glad they did. The agent Kristine was so helpful and understanding of how it was for me . She updated me every week of how everything was going with the sale, and what to expect next. I would definatly recommend hhart as a reliable and extremely helpful company, and their staff.PositiveResponsiveness, Quality, Professionalism, Value

Pauline · 10 June 2022

Agent replied · 11 June 2024

Hi Pauline Thank you so much for your feedback. We are pleased that you were happy with the service you received from haarts. Many Thanks

5/5

Google

Very impressed with the work provided by Haart Harlow. I liaised with Kirsteen Carr and Cassie and after a long period of delay by the seller kirsteen has been patient and proactively chased follow ups and provided me with regular updates. Communications was very quick and concise. She ensured that she communicated with me during my out of office hours which made it very easy for me to juggle around with the usual pressures of work. Kirsteen explained the purpose of each step to me ensuring that I understood what was being asked/requested. I would highly recommend their services to all friends and family. Kirsteen has helped ease the anxiety when purchasing a property and congratulated me by presenting me with a beautiful haart hamper when contracts were completed! Highly recommend! Thank you!!

F · 10 June 2022

Agent replied · 11 June 2024

Many Thanks for your feedback and your kind words and we are glad you were happy with the service you received from haart. We wish you all the best in your new home . Many Thanks

5/5

Google

Haart Estate Agent have been absolutely excellent throughout the whole process on buying our first home. Especially Kris, Cassie, and Amanda. All the way from initially viewing the property with the lovely, friendly Amanda on the open house day, to speaking to the lovely Cassie every so often and her allowing us to pick up the keys whenever we wanted to view again, and to the amazing Kris for chasing the solicitors every week, keeping us updated throughout everything to ensure the process was as smooth as possible, and getting us through to completion. We can’t thank you all enough!! You are all absolutely great! Definitely recommend⭐️⭐️⭐️⭐️⭐️

Lauren · 10 June 2022

Agent replied · 11 June 2024

Hi Lauren, thank you so much for your lovely feedback. Myself, Amanda and Kris are so happy that you are finally able to move into your home that you have been so excited for since your first viewing. It has been a pleasure to allow you to view your home as many times as you wish. Amanda always tells me that you never wanted to leave and would try and camp in the house haha. Congratulations once again. We hope you keep in touch and show us pictures of that beautiful garden when you have finished. All the best, Cassie Tovell and my team.

5/5

Google

This is the best Estate Agents I have ever used. They were so helpful. thoughtful and always went the extra mile. I was selling my Dads house after he passed away and this was not a straightforward sale, due to a flood that happened just after an offer was made. Due to Amanda and Cassie's help, the situation was contained. Amanda and Cassie let the various repair people into my Dad's house and sent me photos of progress through the proceedings. Due to them, the sale offer went through and I cannot thank them enough. The whole team were exceptional, working well together, they always knew what they were doing every time I rang. Thank you team Haarts at Harlow, you are the absolute BEST, especially Cassie and Amanda.

Helen · 10 June 2022

Agent replied · 11 June 2024

Thank you Helen for your kind words and lovely feed back. We are happy that you were pleased with the service you received. Many Thanks

5/5

Google

Linda has been helpful with the issues in the property

Lillis · 28 November 2025

Agent replied · 28 December 2025

Hi, Thank you so much for your great review and 5 stars . Really pleased you were happy with the service you received from the Team. Many Thanks from the Haart Harlow Team

5/5

Google

Callum has been helpful from the first day as soon as I enquired about a property his response time has been fast and efficient and he has supported me with any queries I’ve had throughout. He had made the whole process very simple and has been professional throughout, thank you for all your help so far😊 …

Beautiful · 11 March 2024

Agent replied · 11 June 2024

Thank you very much for the glowing review Beautiful. I'm looking forward to moving you into your new property. Kind Regards Lettings Negotiator Callum Sheekey

5/5

Google

Had some good viewings, showing of the properties went very well. The gentleman Chris was very professional and helpful with information regarding of the properties . He called and kept me updated with any new information about the properties. If I had an issue with anything such as parking , Chris would find out and inform me on my problem. Great work!

Steve · 30 October 2023

Agent replied · 13 June 2024

Thank you Steve for your super review and 5 Stars for Christopher. I am really pleased you have been happy with the service. Kind Regards Cassie Tovell manager for haart Harlow

5/5

Google

My grandmother has had the nicest experience with Christopher Clarke and Cassie Tovell! They were both very accommodating and made her feel comfortable, answered all her questions, and Christopher went above and beyond to fit in an extra viewing for her. She is glowing with praise for Haart estate agents in Harlow and would recommend them to anyone looking for a great buying experience.

Simone · 27 August 2023

Agent replied · 13 June 2024

We appreciate your feedback and are pleased you are happy with the service you have received from Christopher and Cassie.

5/5

Google

Amanda is amazing very polite and was happy to answer any questions I had for her, she will go above and beyond to help!

Debbie · 15 April 2026

5/5

Google

Haart is really supportive company to rent property. Mr. Gabriel Farmer has been helped me today to show that property. He is really a good person and helpful with support all to show the property and tell everything clearly about the property.. I am very happy for his cooperation.

MD · 27 June 2024

Agent replied · 26 August 2024

Thank you for your review and 5 stars. We are pleased that you are happy with the service you have received from Gabriel on your rental process.

5/5

Google

Josh was absolutely amazing from the moment I made contact with him on the phone about the property I wanted to rent He arranged the viewing where we first met up he showed us round with great expertise and stayed in contact with us everyday keeping us updated all I can say it was made so much easier by having josh’s help THANK YOU SO MUCH

Robbie · 10 June 2023

Agent replied · 11 June 2024

Thank you for your review Robbie. I am glad Josh was able to provide you with an amazing service, I am sure he will be delighted hearing your kind words. Thank you, Harlow Lettings Team.

5/5

Google

Hello would like to give some most positive feedback about Kristine at Haart Harlow. She is amazing and made the process of buying and selling our house so much easier. What a team member and you have a fantastic employee and a great asset within your team. Kindest regards Patrick McGuinness

Patrick · 7 January 2026

Agent replied · 14 January 2026

Dear Patrick, Thank you so much for your review and 5 stars. We are really pleased you were happy with the service you received from Kristine. We wish you all the best! Haart Harlow

5/5

Google

George at Haart in Harlow was about the 4th Letting Agent I had spoken with that day. In contrast to all the others, George was incredibly helpful, patient, honest and professional. I also happened to speak with Dawn at Haart in Chelmsford the following day, and Dawn was great too! As a result I would happily bypass all other agents to deal solely with Haarts.

Tilly · 10 June 2023

Agent replied · 11 June 2024

Thank you for your great feedback. I will make sure Dawn gets to see your lovely comments. Than you.

5/5

Google

My experience of letting agents in the past hasn't been great. Despite this, I've had an amazing experience with haart. Id recommend Gagan to anyone. He's professional, approachable and genuinely seems to want to help rather than make a quick sale. He's amazing and a credit to himself and this company. Signed a tenant

ISpooned · 27 February 2024

Agent replied · 13 June 2024

Thank you for your kind words! I'm pleased to hear you had such a great experience, and look forward to moving you in soon. Kind Regards, Gagan Bassi Lettings Negotiator haart Lettings Harlow

5/5

Google

Me and my partner have been dealing with Callum over the last couple weeks he’s been very friendly and speedy with getting us to view the property we are interested in and with provided us with all of the information we’ve needed, highly Recommend Callum from Haart Harlow if you are interested in any of their properties👍🏻 …

Ava · 12 November 2023

Agent replied · 11 June 2024

Thank you very much for your 5 Star Review Ava, I'm looking forward to find you a property. Kind Regards Callum Sheekey Lettings Negotiator

5/5

Google

Wow! What a journey, having put our house on the market in June 2020, we've been through a roller coaster. We finally managed to complete yesterday afternoon. During thia time, haart were excellent in terms of getting our property on the market and seeing the sale through. I want to give a special mention to Kris who was our case handler. Her communication and patience throughout the whole process was fantastic. Despite my many calls and update requests, she kept calm and professional throughout the entire process always calling back when a call was missed and always with a laugh and joke. Thank you for getting us into our new home!PositiveResponsiveness, Professionalism

Irfan · 10 June 2021

Agent replied · 11 June 2024

Thank you Irfan for this lovely review. We are pleased you were happy with the service you received from Haart. We wish you all the best in your new home.

4/5

Google

Haart were very proactive from the get go. Cassie visited promptly and took some great photos. Everything was fully explained. Dan looked after the viewers, meaning I didn't have to be in to receive them. Kris has been fantastic in keeping me informed, the solicitors have been challenging but Kris was always contactable and nothing was ever too much trouble! She's been a great calming influence when I have been at the end of my tether, always professional and great for a chat when I needed to offload!PositiveResponsiveness, Professionalism, Value

Sam · 10 June 2021

Agent replied · 11 June 2024

Thank you Sam for a lovely review we are so pleased that you were happy with the service you received. Wish you all the best in your new home. Regards Haart Harlow

5/5

Google

Araminta is fantastic at her job and has given me loads of information on the market and what’s going on right now when I come to rent my property I will be definitely using using haart

Teddy · 1 December 2024

Agent replied · 8 December 2024

Dear Teddy, thank you for leaving me this review. I look forward to working with you in the future! Kind Regards, Araminta Blackwell, Senior Lettings Negotiator, haart

5/5

Google

Araminta was very professional and so friendly in helping myself and my son find our potential new home to rent. We was made to feel at ease during the application process and would recommend Araminta to family and friends

Elaine · 11 October 2024

Agent replied · 25 October 2024

Dear Elaine, Thank you for taking the time to leave me this review, it has been a pleasure assisting you so far. Many Thanks, Araminta Blackwell, haart Lettings Harlow

5/5

Google

Lloyd is a really knowledgeable guy when it comes to property and has advised me on numerous projects over the years - Lloyd's well worth a conversation if you are looking to sell or looking to buy.

Simon · 3 November 2024

Agent replied · 10 November 2024

What a great review thank you very much, and thank you for the 5 stars. From the haart team

5/5

Google

Denise Chandler has been helping me with the management of my rental property for some time now. She has an excellent telephone manner, is very approachable and listens to my needs/requirements. Nothing is too much trouble for Denise, and she follows through with what she has said she will do. I really appreciate her help and support. Thank you so much Denise!

Neena · 10 June 2023

Agent replied · 11 June 2024

Hi Neena, Thank you for your 5* review. I'm so happy to hear that Denise has provided you great customer service, she was over the moon to hear your kind words. Thanks, Harlow Lettings Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart Harlow

How many reviews does haart Harlow have?

haart's Harlow office has 636 reviews across two platforms: 624 on Google, 12 on Facebook.

What is haart Harlow's rating?

haart Harlow is rated 4.9 out of 5 across all 636 reviews, and 4.9 out of 5 on Google from 624 reviews.

Where is haart's Harlow office?

haart Harlow, 18, Broad Walk, Harlow, CM20 1HT.

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