Every review we hold for the Harlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaart is the best. Superb combination of fantastic well informed and very welcoming staff. All is best in their field. Professional people like Kim, Shawn, kristine make it easy and quick to buy house etc.
Kristine specially keeps your files like her own.
Overall, my experience with Haart and their team was highly positive. I would definitely recommend their services to anyone looking to buy or sell a property. Based on my experience, I would rate their service 5 out of 5
M · 12 August 2024
Agent replied · 9 June 2024
Thank you so much for your kind words. We look forward to assisting you to exchange ad completion. Cassie Tovell - haart Harlow
★★★★★ 5/5
GoogleI recently had the pleasure of working with Haart while searching for a home to rent in the Bishop's Stortford area, and I couldn’t be more impressed with their service. Araminta from Haart, went above and beyond to suggest and arrange a visit to a property that was still being redecorated and not yet on the market. This extra effort allowed me to get a first look at a potential home before anyone else.
Araminta was very accommodating, even arranging a second visit with a very short notice, to ensure I had all the information I needed to make a decision. She was always very helpful and polite, providing detailed information about the area, including local amenities and modes of transport. As someone not from the area, I found her knowledge particularly useful and reassuring. Her professionalism and dedication made the entire process smooth and stress-free.
I highly recommend Haart to anyone looking for a dedicated and reliable estate agent. Their commitment to excellent service truly sets them apart.
Pierre · 12 August 2024
Agent replied · 26 August 2024
Dear Pierre,
Thank you so much for leaving me such a wonderful review. Wishing you all the best with your move.
Kind Regards,
Araminta Blackwell,
Senior Lettings Negotiator,
haart Lettings Harlow
★★★★★ 5/5
GoogleWe are incredibly grateful to Gabriel for his outstanding assistance during a challenging time for our family. After losing our home, we were in desperate need of a place to live, Gabriel went above and beyond to help us find the perfect rental property. He was incredibly knowledgeable about the property, patiently explained all the details, and ensured that the entire process was expedited. Thanks to Gabriel’s dedication and efficiency, we were able to secure the property quickly, providing us with much-needed peace of mind. We highly recommend Gabriel for his professionalism, compassion, and exceptional service.
L · 12 August 2024
Agent replied · 26 August 2024
Dear L Sruthi,
Thank you so much for leaving this wonderful review for Gabriel. We are delighted you have been happy with his service.
Kind Regards,
haart Lettings, Harlow
★★★★★ 5/5
GoogleI would like to say a massive thank you to Gabriel for all his help. Extremely mannered and kind excellent service. Very welcoming service especially since I am seeking a property to rent within the area of Harlow. Taking into consideration the type of property, budget and requirements within the property I am looking for assuring me that anything that comes up I will be certainly alerted to. Brilliant. Keep up the Excellent Service.
Mohammed · 27 October 2024
Agent replied · 10 November 2024
Thank you for your kind review Mohammed.
Gabriel - Negotiator
haart Lettings Harlow
★★★★★ 5/5
GoogleFrom the start Haart have been brilliant!
Chris started us off, explaining the finances and contracts in detail and taking some lovely photos of our humble abode.
Alex shown viewers round with enthusiasm and respect for our property. He kept us informed before and after every viewing.
Cassie is very knowledgeable and is really helping us with the finances and logistics as we’re moving to Scotland!
I would highly recommend them. A great service!
Helen · 25 September 2024
Agent replied · 25 October 2024
HI Helen Thank you so much for your lovely review and kind words. Really pleased that you are happy with the service you have received so far from the Haart Team at Harlow.
★★★★★ 5/5
GoogleSince moving to Essex in March this year Stacy in the Chelmsford branch (lettings dept) has been my point of contact.
Stacy has dealt with a number of issues for me, has shown a lot of patience and has gone above and beyond. Having dealt with London estate agents for many years it's a refreshing change to deal with someone who actually cares and is willing to help where they can!
Thank you, Stacy for everything,
Tracy · 5 August 2024
Agent replied · 26 August 2024
Dear Tracy,
Thank you for leaving this 5 star review for Stacy.
haart lettings, Harlow
★★★★★ 5/5
GoogleKristine, what can i say, FANTASTIC!! Absolutely professional throughout the process of me purchasing my property. Consistent updates and prompt response to all of our queries. Every time we called, Kris was always making time for us and calling back to give us answers. The process has been SO long but non of it has been Kris’ fault. It’s inevitable for things to go wrong and things to pop up during a house purchase but i cannot thank her enough. Well done! Wished more people like her were around in this world. Thank you!
Yusaf · 10 May 2024
Agent replied · 11 June 2024
Wow what a lovely review, thank you so much. We are pleased you were happy with the service you received from Kristine and the Team and we wish you all the happiness in your new home. From the Haart Team
★★★★★ 5/5
GoogleThank you to Kris and the team at Harlow Haart for being such great support during the process of selling and buying our new home. Even though there were many hurdles along the way, Kris was always readily available to help and provide us guidance where we needed it. Most importantly, Kristine was someone who was personable and through all the struggles she was there for us on an emotional level. Absolutely amazing customer service. Thank you again Kristine!!
Nargis · 10 May 2024
Agent replied · 9 June 2024
Thank you Nargis for your lovely review and kinds words. We got there in the end didn't we? We wish you and your family all the best in your new home and can't wait to see the pictures of your new home. From the Haart Team.
★★★★★ 5/5
GoogleDear Amber,
I just wanted to take a moment to express my sincere appreciation for all your support over the past few months. You are a truly wonderful human being, and I’m grateful for the way you consistently respond to every query I bring your way. Even when you don’t have an immediate answer, you always come back with honesty, clarity, and a thoughtful solution.
Your positive energy is infectious, there’s always a smile on your face whenever we meet, and it genuinely makes a difference. The dedication you show to your customers, the priority you give to resolving issues, and your willingness to help others are truly commendable. You are making a real impact on your company’s success.
Wishing you all the very best.
Merry Christmas and Happy New Year. Take care!
Kishor · 23 December 2025
Agent replied · 8 December 2024
Dear Kishor, Thank you for taking the time to leave me such a great review. Kind Regards, Gabriel Farmer for haart Lettings
★★★★★ 5/5
GoogleA special shout out to Callum (Callum Sheekey).
The whole process of me renting my place in Harlow was long, stressful, and tedious. Even worse, the agent who was following my case left the company. But I am really thankful to have Callum taken over my case. He was responsive, took my case very seriously, and had tried his best to speed up my case. While I was panicking, he kept reassuring me that we would get there (which we did!).
Finally met him last Friday. He was a young and passionate agent. Your company should feel very lucky to have agents like Callum.
Chun · 29 March 2024
Agent replied · 13 June 2024
Thank you very much for you kind words Chun Him Lee, I'm very happy we finally got you in to your property. Working with yourself was a great pleasure.
Kind Regards
Callum Sheekey
Lettings Negotiator
★★★★★ 5/5
GoogleWow!!! Christine Car was absolute god send don't know where we would have if it wasn't for this lady. First class from start to finish also want a give a mention to Cassie aswell who played a big part in trying to sell our house. Thank you guys so much for all that you did. If ever was having to sell a propery again would definitely want you guys in our team.
Ryan · 27 July 2024
Agent replied · 26 August 2024
Thank you Ryan for such a fantastic review and our 5 stars we got there in the end didn't we ? We wish you all the best and when you are to ready to find you come and see us. From the Haart Team
★★★★★ 5/5
GoogleToday, I visited a real estate agency in Harlow Town, and had the pleasure of meeting a friend named Gagan. My experience with him was exceptionally positive, extending far beyond just room hunting. Gagan and I shared a common professional background, and he generously offered me valuable advice on improving my work situation.
Gagan genuinely took an interest in my circumstances. His approach was not just about business. He attentively gathered all my details and, without any hesitation, recommended several local companies, some of which are technically competitors. This gesture spoke volumes about his character and commitment to genuinely assisting his clients.
I am grateful for the guidance and support Gagan provided. It's rare to encounter someone so dedicated to truly serving the interests of others. This agency, and particularly Gagan, are highly recommended for anyone looking for real estate services, as well as for those seeking sincere, thoughtful advice regarding their professional IT journey.
Good stuff
Daniele · 27 February 2024
Agent replied · 13 June 2024
Thank you very much for your kind words Daniele, it means a lot to me.
Gagan Bassi
Lettings Negotiator
★★★★★ 5/5
GoogleI'm currently having to move out from the property that I've lived in for 10yrs sadly due to the passing of my Landlord. I have now luckily found a house. However, I had a few issues that needed to be sorted out that left me feeling so unsettled with uncertainty and unable to sleep but that all changed today.
Samantha Arnold... a name to remember if I could give her 10 stars I would because I think she was able to pick up on my anxiety over the phone and she not only offered me all the reassurance that I needed, she went back and forth with all the people of importance that was required to resolve my issue.
She then called me back to let me know what to expect, in what time frame, and assured me that she was only a phone call a way in the case that I should need any further assistance
In addition, she sent me all that was discussed via email to give me further clarification. To some she may just be doing her job but to me she showed genuine care, concern and did all that she could to assist me.
So, Sam if you're reading this thank you so very much, I'm truly grateful that I got you today you're very much appreciated and you deserve all of your flowers. xx
Yolanda · 28 November 2025
Agent replied · 28 December 2025
Dear Yolanda, Thank you so much for your lovely review and 5 stars . We are very pleased you were happy with the service you received from Samantha. We wish you all the best in your new home. Haart Harlow Lettings
★★★★★ 5/5
GoogleExcellent service provided from the first phone call to the date of sale which was only 2 weeks, Sean, Rob, and Chris were great and made us feel at ease with what can be a daunting process but they made it a breeze, always available with advice and always done everything we asked of them.
Sean was a great help and helped greatly in our next property purchase with some good advice.
All in all everyone we spoke to were professional and polite and we couldn’t be happier with the service we received, sorry if we’ve left anyone out but you were all fantastic.
Steven · 10 February 2024
Agent replied · 11 June 2024
Hi Steven Thank you so much for your great review with 5 stars and your kind words for Shawn , Rob and Chris. We are very pleased that you are happy with the service you received and now your file will be passed over to our Sales Progressor Kristine to manage the onward process. If you need anything further then please do not hesitate to contact the office. Many Thanks the Team at Haart Harlow
★★★★★ 5/5
GoogleAmber Danquah is a very professional agent, supportive and understanding of our circumstances, will recommend using her services
Albie · 16 March 2026
Agent replied · 17 April 2026
Hi Albie, Thank you so much for your great review and 5 stars . Really pleased you were happy with the service you received from Amber. Many Thanks from the Haart Harlow lettings Team
★★★★★ 5/5
GoogleLloyd has been excellent in dealing with our new listing of our property with you. He has advised us on a realistic listing price to kick start the viewing process again. He was very professional when taking the photos and has given some valueable advice and feedback. I am looking forward to working with Lloyd to achieve a sale of my property.
Esther · 1 December 2024
Agent replied · 8 December 2024
Thank you for your 5 stars and review. We are very pleased you were happy with the service you received from Lloyd and hope we can get you a buyer on your property.
★★★★★ 5/5
GoogleDuring my tenancy I have dealt with Stacy and with Alison. Both ladies have been so helpful and understanding. Stacy has really helped me towards the end of my tenancy and has been so kind and considerate. Unfortunately due to unexpected circumstances I fell into arrears and Stacy didn’t make me feel uncomfortable about the situation at all. She understood my misfortune and has supported me every step of the way. Stacy is an asset to Haart and I’m grateful she has been my property manager as everyone else I have spoken to has been really quite rude. Thank you again Stacy I wish you all the best.
Jess · 29 November 2023
Agent replied · 13 June 2024
Thank you so much for the 5 star review and your kind words Jess.
Kind Regards
Stacy Cordaroy & Alison Sadler
Property Management
★★★★★ 5/5
GoogleHad a few properties viewings and Alex explained excellently the pros and cons of each place while being professional and friendly. Explanations were clear and straightforward without any unnecessary embellishments. Would love if more people knew how to speak the same way Alex explained.
Adverts and brochures of each house was accurate and consistent with no extra surprises.
Many thanks Alex.
Min · 8 November 2024
Agent replied · 8 December 2024
Hi Min Thank you for such a lovely review and kind words. we wish you all the best in your house hunting. We hope Alex can find you your forever home. From the Haart Team
★★★★★ 5/5
GoogleHalle was amazing. Great communication throughout the process. Super friendly and knowledgeable about the property.
Milann · 17 March 2026
Agent replied · 17 April 2026
Thank you for your review and 5 stars really pleased you were happy with the service you received. From the Harlow Lettings Team
★★★★★ 5/5
GoogleBeen in contact with Alex a couple of times over the past couple of months in search of a property and had a viewing with him over the weekend and he is my top pick for an estate agent! Alex is bubbly and friendly with a good sense of humour and there’s no sense of pressure from him which makes you feel more comfortable about property searching. Alex definitely added a good vibe to the property and was highly professional with the way he conducted the tour round !
Jen · 28 April 2025
★★★★★ 5/5
GoogleDealing with Linda has been an absolute pleasure! When our washing machine stopped working I was in a mad panic with a load of washing that needed doing but she was reassuring and made sure somebody was sent out that same day to try and repair it. Unfortunately it needed to be replaced but her communication was amazing and she was prompt and had the landlord authorise the replacement very quickly. 100% recommend. Thank you Linda!
Hannah · 11 June 2025
★★★★★ 5/5
GoogleShawn has been amazing. He has been really informative and explained all the steps ahead. He has kept be updated with his progress and has been extremely helpful. Cassie has also been very helpful. She helped me buy my flat and is now helping me to sell it. She HAS been amazing and really made things move quickly for me so I don't lose the house I like. Perfect all round. Thanks Haart! 😊
Chaynie · 11 March 2024
Agent replied · 11 June 2024
Thank you so much for your kind words and the 5 star review. We are dedicated to get you sold. Watch this space. Kind regards Cassie form haart Harlow.
★★★★★ 5/5
GoogleWe had such a great experience with Haart. Service was great and every member of staff that we dealt with were so helpful, patient and friendly. The whole process from going on the market, to completion was dealt with really well. Kristine was fantastic at keeping us updated throughout and answering all our questions (which there were many of!!!) Huge thankyou in particular to Kristine, Chris and Cassie. Wouldn’t hesitate to use again.
Evangeline · 28 March 2024
Agent replied · 13 June 2024
Thank you Evie for you lovely review and 5 stars . We are very pleased that you are happy with the service you received. We look forward to seeing you on completion day. From the Harlow Haart Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Cassie from Haart, and the experience was nothing short of amazing. From start to finish, Cassie demonstrated a level of professionalism, expertise, and dedication that exceeded all my expectations.
Their knowledge of the property market is truly impressive. Cassie took the time to understand my specific needs and preferences, and then she went above and beyond to find properties that perfectly matched what I was looking for. Cassie was always available to answer my questions and provide valuable insights, making the entire process smooth and stress-free.
What sets Cassie apart is her exceptional attention to detail. She guided me through every step of the buying process, ensuring that I had all the information I needed to make informed decisions.
Throughout the entire journey, Cassie demonstrated a genuine passion for her work and a commitment to delivering outstanding results. She was not just an estate agent; they became a trusted advisor and a friend.
I am now happily settled in my dream home, thanks to Cassie and her exceptional team at Haart. If you're in search of a real estate professional who truly cares about your needs and will go the extra mile to make your moving goals a reality, look no further. I can't recommend Haart highly enough. They are simply the best in the business.
Jonathan · 1 October 2023
Agent replied · 13 June 2024
Jonathan thank you so much for your fantastic review. I really appreciate the time you have taken to do this. It was so lovely to help you find your dream home (with a garden to die for) What you have done is already amazing. Thank you again. I wish you all the best in your lovely home. Cassie Tovell for haart
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