Trusted Agent profile Β· Harlow

haart Harlow reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

636 reviews across 2 platforms

18, Broad Walk, Harlow, CM20 1HT

haart's office in Harlow, at 18, is rated 4.9 out of 5 across 636 reviews on two platforms, including 624 Google reviews rated 4.9.

Google logo

4.9 / 5

624

Reviews on Google

This office

Facebook logo

4.0 / 5

12

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harlow office, from every platform, shown as written. First names only.

5/5

Google

Would highly recommend haart to sell your property ! Chris was amazing through the procedure of selling our house Rob was great too and cassie is lovely too 😊 Keep up the great service you provide πŸ‘ …

Karen Β· 25 September 2024

Agent replied Β· 25 October 2024

Karen thank you so much for your lovely review. We are really pleased that you have been happy with the service. We wish you all the best in your new home. Kind Regards Cassie Tovell, Branch Partner for haart.

5/5

Google

I recently attended a viewing organized by Haart, and the team was highly professional. Araminta was very helpful in arranging the viewing, and Samantha provided a thorough overview of the property, addressing all our questions with great professionalism.

Gurleen Β· 25 September 2024

Agent replied Β· 25 October 2024

Dear Gurleen, Thank you so much for your kind words. Kind Regards, Samantha and Araminta haart Lettings Harlow

5/5

Google

Absolutely incredible estate agents. I had the joy of working alongside Kristine, who basically took my whole journey of my property purchase onto her shoulders and took a massive weight off of me. Nothing was ever too much when I phoned and asked her for help. When my solicitors weren't pulling their socks up she made sure to be on their behind and give them a kick to help me. I am so appreciative of Kris for everything she has done for me and I hope that if I ever need to use an estate agents again, it will definitely be Haart but I hope it will be Kris I work alongside. I honestly can't praise her enough, thank you so much for everything.

Jack Β· 20 December 2024

Agent replied Β· 26 August 2024

Thank you Jack for such a lovely review. We are pleased you were happy with the service you received from Alex. From the Haart Team.

5/5

Google

Just recently purchased our first house with Haart and what a pleasant experience we had. All the agents were helpful and professional but there was one in-particular who went above and beyond their job role. Cassie was amazing, as said we have purchased our first home so we had no idea who to expect but Cassie made the experience less stressful, always there to call, got back to you if she was busy/out, always replied to emails. We can't thank Cassie enough for what she has done and is an asset to Haart. We both feel like we have made a friend in Cassie. Thank you Cassie for finding our dream home

Hollie Β· 10 June 2020

Agent replied Β· 11 June 2024

Dear Hollie Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best in your new home.

5/5

Google

Fantastic service! Lloyd has been very helpful and attentive in assisting our property search. He is informative on the market and the surrounding area, with just the right balance on customer service. Thank you, Lloyd!

David Β· 11 October 2024

Agent replied Β· 25 October 2024

Thank you David for your review , we are very pleased that you were happy with the service you received from Lloyd.

5/5

Google

I am currently in the process of an application with a property haart is letting and the wonderful Halle from the branch has been absolutely amazing. She’s explained everything clearly and got all the required documentation sent …

Daniella Β· 17 February 2026

Agent replied Β· 17 April 2026

Dear Daniella, Thank you so much for your review and 5 stars. We are really pleased you were happy with the service you received from Halle. We wish you all the best! Haart Harlow

5/5

Google

Chris from the moment we met him acted with enthusiasm, showed and demonstrated willingness to want to help you and had great communication skills. I would highly recommend Chris to anyone wanted to have a professional experience and be filled with confidence.

Lauren Β· 26 May 2024

Agent replied Β· 11 June 2024

Thank you Lauren for 5 stars and lovely review we are pleased that you were happy with the service you received from Chris.

5/5

Google

By far the best estate agents I've come across. Very friendly, informative & knowledgeable. Their customer service is exceptional and they go the extra mile. Will definitely be returning when I need their expertise in the future - special thanks to Cassie :) x

ZoΓ« Β· 10 April 2024

Agent replied Β· 11 June 2024

Thank you Zoe for your lovely review and 5 stars. Definitely come and see us when you need us again. Regards the Haart Team

5/5

Google

Special thanks to Kristine Carr.... providing the perfect customer service experience...I work in the customer service industry and it is not often external companies demonstrate behaviours.......Kristine demonstrated all the skills to put trust in the customer.. always kept me updated.. honesty/integrity at all times....returned calls when requested... polite and listened at all times.. built relationship with me... friendly approachable manner.... what more can I say... what a great way to end 2018.... selling our house.....thank you so much!!!!! Kindest regards, Emma Valsaycer

Emma Β· 11 June 2019

Agent replied Β· 11 June 2024

Dear Emma Valsaycer, Thank you for taking the time to leave us feedback. Thank you so much Emma for this lovely review we are delighted you are pleased with the service you received whilst selling your property. I wish you all a very Merry Christmas.

5/5

Google

As a first time buyer with Haart, I have to say a massive thank you to Kris. We didn't have the smoothest purchase, for reasons well out of Haart's control, and if it hadn't of been for Kris I don't know how I would of got through it! She was always available to chat, by phone and by email. She was very supportive, understanding and kind - I never felt like a nuisance no matter how many times I called her. She witnessed truly my full range of emotions and she handled them all with the same empathy, respect and support. Because of our experience with Kris, we would be keen to use Haart again in the future. Thank you!

Francesca Β· 11 June 2019

Agent replied Β· 11 June 2024

Dear Francesca Tye, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

I would highly recommend Haart Estate Agents!! We sold our property with Haart. Shawn came round to sit and have a chat with me and my partner to give us an I idea what kind of service we would receive with them. We did also get in contact with purple bricks before contacting Haart as they are not commission based, so once speaking with purple Bricks they came round and chatted with us, and I must say I just didn't feel confident! So contacted Haart and that's when Shawn came over and went through everything with us. He was fantastic! Went through everything throughly so we understood the process! We was very impressed so choose to go with Haart and you get what you pay for! And I'm so glad we did as Within 1 week they had sold our property! Dan and one of the other estate agents kept in contact with me daily within that week. Then we had to find out new home which wasn't easy! But again we had so much support from Shawn and his team. Once we finally found our new home we then was passed over to Chris who was there to help lease between myself, the new buyer, solicitors and the other Estate Agents to get everything finalised and make it go as smoothly as possiable for everyone and What can I say we received a 5 star service!! Chris was absoulty fantastic and really could not fault her in anyway!! They where all absoulty fantastic!! I hope I don't ever have to go through that process again as it was very stressful but if I did I would 100% use Haart as they made the whole process alot easier. Thank you all again so much for your amazing service. Roxey and Daniel

Roxey Β· 11 June 2019

Agent replied Β· 11 June 2024

Dear Roxey and Daniel Thank you so much for the lovely review, we really appreciate your positive thoughts about your recent experience with us! Regards Shawn,Kris and Team

5/5

Google

On the whole I found Haart to be a very professional and helpful service. The team work together and are informed, professionals and alway polite. Yasmin did a brilliant job sorting out my mortgage, she found me a great deal that I am happy with. I will be using her in the future. She is very passionate about her role and personable which made the meetings with her much easier than with financial advisers I have used in the past. Thanks Yasmin. Once we had sold, Kris handled our case and she was exceptional, she dealt with all concerns and question efficiency and professionally, was always upbeat and inspires calm and confidence. Thanks Kris.

Nichola Β· 11 June 2019

Agent replied Β· 11 June 2024

Dear Nichola Brown, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

The journey of selling my home was made extremely smoothby using Haart in Harlow the valuation was made by Shaun he listened and advised and explained everything so I was left feeling confidence in the company. Dan was my main agent and he along with Olllie sent a High amount of prospective buyers,we had lots of positive feedback and with in no time we had a buyer.... great job guys Last but no means least I was passed to Kristine and she set to work helping move the chain along nicely she kept me informed at each stage and made me feeling comfortable all the time. I would highly recommend them a great team of people.

Patricia Β· 11 June 2019

Agent replied Β· 11 June 2024

Dear Patricia Martin, Thank you for leaving such great and detailed feedback about your experience with haart Harlow. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards haart Harlow

5/5

Google

Received excellent service from all the staff at Haart in Harlow. Purchased our first house today and would like to say a big thank you to our mortgage adviser at just mortgages in branch, Yasmin Cromwell for her time and dedication to finding us a mortgage. It wasn’t straight forward and it took a lot of work on Yasmin’s part so thank you again. Another thanks to Olly for his help showing us around on a couple of occasions. A big thank you to Kristine Carr for her efforts and countless phone call updates making the process a smooth and effortless transaction for us buyers. Thank you all. Richard & Nicki

Nicki Β· 11 June 2019

Agent replied Β· 11 June 2024

Dear Nicki and Richard Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We would like to wish you all the very best in your new home.

5/5

Google

I've been using haart to manage my rental property for the last 2 years and in honesty they had underperformed on many occasions until the new team took over a month or so ago. George went out of his way to chase my non paying tenants and josh was very helpful with end of tenancy walk around and returned keys to my home address for me.PositiveResponsiveness, Professionalism

Louise Β· 10 June 2022

Agent replied Β· 11 June 2024

Thank you for your feed back, we are pleased you were happy with the service you received from George and Josh, please let us know if there is anything else you need. Regards haart team.

5/5

Google

I had a great experience renting my new property with Haart Harlow. Araminta and Sam has been very helpful throughout the process and has given good attention to details throughout the process.

Akalanka Β· 27 October 2024

Agent replied Β· 10 November 2024

Dear Akalanka, Thank you for this lovely review. Kind Regards, haart lettings Harlow

5/5

Google

By far the best estate agents I've come across. Very friendly, informative & knowledgeable. Their customer service is exceptional and they go the extra mile. Will definitely be returning when I need their expertise in the future - special thanks to Cassie :) x

Z Β· 29 March 2024

Agent replied Β· 25 October 2024

Thank you Zoe for your lovely review and 5 stars. Definitely come and see us when you need us again. Regards the Haart Team

5/5

Google

We had Shawn attend our property for a valuation, Shawn was very professional, polite, helpful and was able to give me any information that I needed. Would definitely recommend to others.

Paula Β· 3 November 2024

Agent replied Β· 10 November 2024

Thank you Paula for your lovely review and 5 stars . We are pleased you were happy with the service you received from Shawn. If you need any further advice then please do not hesitate to contact our office.

5/5

Google

Callum was amazing from start to finish with our home search he was extremely knowledgeable and helpful along the way , thanks Callum for making it a smooth process.

Emma Β· 1 December 2024

Agent replied Β· 8 December 2024

Thank you so much Emma for your kind words. many thanks, callum sheekey Senior Lettings negotiator

5/5

Google

Chris from Haart Harlow is brilliant. He genuinely took the time to keep us updated on properties that we would be interested in, and really got a feel about what was important to us for a home.

Erina Β· 27 July 2024

Agent replied Β· 26 August 2024

Morning Erina Thank you for your lovely review and 5 stars for Christopher. We are pleased that you are happy with the service you received.

5/5

Google

I would like to thank Alex tanner smith for his brilliant work with two property viewings recently. He showed us each home with a lot of good energy and answered all our questions.

MJV Β· 25 September 2024

Agent replied Β· 25 October 2024

Many thanks for the review for Alex and the 5 stars

5/5

Google

I dealt with Cassie Dan Ollie Shawn and Karen. First contact was with Cassie, very friendly and polite with such a warm personality. No pressure to sell with them, just advice on how to best present the property and explanation of fees. Thankfully I decided not to go with the cheap option on TV which I'd considered as it actually turned out cheaper with Haart in the long run. Better sale price on current house and advice from Shawn saw 5k shaved off the buying price of the new house. Dan & Ollie worked really hard to get the viewings in and we got three offers after a few weeks. There was a communication problem at the end with my conveyancer and the solicitor at my purchase end and they stepped in to help with that too. I'd like to point out that although their fees were more than the other option, you can all guess what that was, the sale price was Β£12k more than advised elsewhere, plus the saving of Β£5k on my purchase. Not only did I end up better off financially, their help and hard work was invaluable especially with the stressful bit at the end, which wasn't even caused by them. 10/10 isn't enough.

Kaz Β· 15 June 2018

Agent replied Β· 13 June 2024

Dear Karen, We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

The service from Haart Harlow has been first class from day one. Moving to a new build, we needed a quick sale and they went over and above to achieve that for us with almost no compromise on the asking price. Dan and Ollie made several trips to us to collect keys and arrange viewings while we were at work, the photography and write up was excellent from Cassie and the progression service from Kris was exceptional.. even dealing with some slower areas of the chain for us to minimise any delays. We could have saved money with an online agent but the extra service received has been invaluable to us. Well done team - you helped make our move to a dream house a reality! Gemma and Paul

Gemma Β· 11 June 2018

Agent replied Β· 11 June 2024

Dear Gemma Cooper, Thank you for leaving such great and detailed feedback about your experience with haart Harlow estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best for the future in your new home. haart Harlow estate agents

5/5

Google

I have seen some negative reviews of Haart online and personally I don't get it. They do everything possible to help. My wife and I had a particularly difficult situation in the sale our property and the guys at Haart were there every step of the way. Notably I would mention Karen, Shawn and Oliver as three exceptional individuals, if you can, make sure you get these guys on board. Karen was always easy to reach and would ring back promptly. She was very pleasant to talk to and although she is a professional she was never starchy. We will be back in the market soon and it will be a B line to Haart.

Jelleepit Β· 11 June 2018

Agent replied Β· 11 June 2024

Hi Jon, we are glad we could help! Hopefully once your issues are resolved we will be able to secure a sale for you that WILL be able to complete! We all wish you and your family the best of luck with your impending move. We do hope we can be of assistance in the future. Take care!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart Harlow

How many reviews does haart Harlow have?

haart's Harlow office has 636 reviews across two platforms: 624 on Google, 12 on Facebook.

What is haart Harlow's rating?

haart Harlow is rated 4.9 out of 5 across all 636 reviews, and 4.9 out of 5 on Google from 624 reviews.

Where is haart's Harlow office?

haart Harlow, 18, Broad Walk, Harlow, CM20 1HT.

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