5/5
GoogleThis is my first time renting with my partner and Hamad made everything so smooth! We are so grateful for all his help and loving the flat we are in. Wonderful experience and would happily choose them again :)
Trusted Agent profile · Harborne
Shipways Harborne reviews
★★★★★
340 reviews across 1 platform
172 High Street, Harborne, B17 9PP
Shipways's office in Harborne, at 172 High Street, is rated 4.4 out of 5 across 340 reviews on 1 platform, including 340 Google reviews rated 4.4.
Reviews
Every review we hold for the Harborne office, from every platform, shown as written. First names only.
Google5/5
GoogleAfter several months of looking for a place with very little response from other agents, we connected with this company. Jesse was professional, very responsive and informative. Our place hit all the things we were looking for. Looking forward to this continued service level. :-)
Agent replied · 9 January 2025
Dear Stacy, Thank you for the positive review, our lettings team were very happy to read this. Wishing you all the best in your new home.
5/5
GoogleHighly recommend, property was sold within 3 weeks as assured to me by Jaspal, there is still work to be done, however so far I cannot fault Jaspal and the team.
Agent replied · 9 January 2025
Dear Ella, Thank you for the kind feedback on Jaspal, we really appreciate you taking your time to leave us this review, and I'm thrilled to hear that you were so happy with the service we have provided. Kind regards, Andrew (Customer Care Team)
5/5
GoogleStacey is all-around amazing, very responsive and really helpful. I would recommend her to anyone looking to move into a new place as she is understanding of her clients wants and needs. :)PositiveResponsiveness, Quality
Agent replied · 26 August 2024
Dear Shafaq, Thank you so much for the review, we are grateful for the feedback and wish you all the best in the future. Kind regards, Jen (Customer Care Team)
5/5
GoogleHarry was amazing! The property he showed us was stunning! An amazing level of professionalism. My fiancée was stunned by how beautiful the property was, he paid attention to our needs and wants, absolutely wonderful.
Agent replied · 14 June 2024
Dear Enrique, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time to provide us with such positive feedback. We pride ourselves on leaving the best impression for all buyers and sellers, Harry takes great pleasure in presenting our properties to potential buyers and reading this review certainly made he's day. Kind Regards, Customer Relations Team
5/5
GoogleGemma was great, she did a thorough check of the property, very happy with the services.
Agent replied · 14 June 2024
Dear Miss M, We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide Gemma with such positive feedback. Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review. We wish you all the best in the future. Kind regards, Customer Relations Team
5/5
GoogleLV were really helpful. Particularly Joshua and Stacey were amazing handling getting us moved in on time even with late referencing!
Agent replied · 14 June 2024
Dear Bethany, Thank you for the kind feedback on Stacey & Joshua, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with our service. We look forward to working with you in the future. Kind regards,
5/5
GoogleStacey was great help at sorting and getting keys quickly!
5/5
GooglePurchased our first but to let property with LV. A very hassle free service provided to us with any questions or queries resolved instantly. Particularly like to thank Aimee for her help and support throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 14 June 2024
Thank you for your review Amit, we really appreciate you taking the time!
5/5
GoogleSpoke to Kais from the lettings team, was really helpful and answered all my questions with regards to moving and the rental market. Thank you so much for your time and advise 🙂 …
5/5
GoogleStraight from our first point of contact with LV Stacey & aarvid have been very professional and easy to work with. Any issues that were raised were rectified in a very timely manner and we are very pleased with the service provided. They have made the process very simple and hassle free and we wont be turning elsewhere for property management. We look forward to a long working relationship with LV.
Agent replied · 14 June 2024
Dear Tristian, We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review. Kind regards, Customer relations team,
5/5
GooglePleasant and friendly staff. I was taken care of from the moment I reserved my property to the move In day. Super efficient lettings team, especially Farleigh and Sophie who helped make the move easy. Ladies you are a credit to the company!
Agent replied · 26 August 2024
Dear Harry, Thank you for the kind words, we always aim to deliver on a service which leaves our clients feeling happy, reading your review certainly makes us happy. Best wishes, Paul
5/5
GoogleHad a great experience starting a tenancy with them. This is my first ever tenancy and the team at LV Property have made it a really smooth process and have been on hand to answer all my questions. Gemma’s been lovely helping me arrange my move and accommodate my working hours :))
Agent replied · 24 October 2024
Dear Nidhi, thank you for the feedback and 5 star rating. We really do appreciate you taking your time to write this and look forward to seeing you again soon. Wishing you a pleasant tenancy with LV PROPERTY. Customer Care Team
5/5
GoogleI highly recommend LV through whom I recently sold my Property. Despite a number of hiccups (none at all being LVs fault) they went over and beyond to help with any of my queries and took a lot of the work off my plate, even in dealing with solicitors etc. Aimee Kidner in particular is an absolute superstar and goes above and beyond for all of her clients in a friendly, professional and incredibly efficient manner. LV are incredibly well connected and marketed and sold my flat in a way other estate agents just could not do. Would not hesitate to re-use them.
Agent replied · 14 June 2024
Dear Aadihithya, Thank you so much for the review, our sales team were so happy to read this and it’s certainly made my day. We appreciate the opportunity you gave us and I’m pleased we delivered on our promise. Hoping to work with you again in the future. Best wishes, Customer care team
5/5
GoogleWe recently completed a purchase buying from Ajay at LV Property. He was very responsive with updates and helping to chase solicitors throughout the process. I liked that the company asked us to pay a 1% commitment fee up front (that comes off the final purchase price) because it made me feel confident the sale wouldn't fall through; more agents should do this in my opinion.
Agent replied · 14 June 2024
Dear Chris, We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide Ajay with such positive feedback. Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review. We wish you all the best in the future. Kind regards, Customer relations team,
5/5
GoogleRiegan has been perfect in helping me and my girlfriend secure our first choice of apartment. She was always very responsive and pushing for updates that were out of her control to keep us updated :) thank you!
5/5
GoogleAimee was an absolute pleasure to liaise with, extremely professional, conscientious and pro-active. Even though our purchase took longer than expected, I never felt like I had to chase Aimee. Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 26 August 2024
Thanks so much for your review Chetan, we really appreciate you taking the time.
5/5
GoogleThank you Andrew for such dedication and wonderful service in seeing the sale of my flat was seamless from start to finish. Absolutely brilliant.
Agent replied · 9 January 2025
Dear Nicky, We appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with the service we have provided. Kind regards, Andrew (Customer Care Team)
2/5
GoogleNo condolences or concern for our enquiry about the deposit scheme (watch out) and simply dismissed it by saying without care that "you don't have to go forward with the application". It was clear that in this circumstance we were being leveraged with an illogical option of taking the membership deposit where we won't see any of our deposit back if we were to leave. Stacey Wallace stressed on the fact that there are other people interested and implied that she couldnt care less if we are to take it or not. She also conveniently never mentioned the deposit scheme when I was at the viewing, allowing me and my partner to get excited about this, and then only be manipulated by pressure tactics and ultimately dissapointed.
Agent replied · 9 January 2025
Dear James, We are sorry to hear about your experience. I have looked into this matter for you and I know my team has spoken to you on several occasions to ensure that you were satisfied. We offer a number of different products as deposit alternatives which save our tenants money over the long run and given better protection for our landlords. It’s a busy time in the lettings world and we feel your frustrations especially when we have 10 applications for each property. You are important to us and I’m sorry you felt we let you down on this occasion, we have to put forward all applications to the landlord and ultimately they decide on which tenant to accept. We wish all the best in the future and hope that you find the perfect place to move into. Kind regards, Paul (Customer Care Team)
1/5
GoogleBE CAREFUL OF THIS SCAM COMPANY. rhianna, shanique, hamad are all scam artists. rushed me to pay a £230 holding fee while they did their checks. completed their checks and didn’t get back to me, I had to run them down to find out what’s going on. asking me for 12 months rent upfront like a bunch of imbeciles & now I’m struggling to get my holding deposit back from them. sending me back and forth inbetween goodlord and themsevles. Emailed and called them countless times to be fobbed off and ignored. They are trying to steal my deposit but they got the wrong one.
4/5
GoogleThe overall experience was good, I encountered some issues but they always helped me with it.
Agent replied · 9 October 2025
Thank you Lydie for your review - We do always try and help where we possibly can. I am sorry you encountered some issues but glad we managed to resolve them for you.
5/5
GoogleHigh recommended, Aimee was professional, kept me update to date constantly and I felt that she went above and beyond. She really helped me out and made the process much easier for me.
Agent replied · 26 August 2024
Hi Marco, Thank you for taking the time to write us a review, we really appreciate it.
1/5
GoogleThe rental office staff were excellent in their dealings, and the employees were truly outstanding. However, there is one issue that was not good. They were fully aware that I am a student and would leave the UK as soon as I complete my studies, they gave me a lifetime contract under the Alternative Deposit Scheme. Yet, they refused to return my deposit because the contract is a lifetime agreement.
5/5
GoogleHarry was extremely professional during our viewing and super knowledgeable about the current market. Will definitely be using LV in the future, top notch service.PositiveQuality
Agent replied · 26 August 2024
Dear Lilliemay, Thank you so much for this feedback and 5 star review, we really do appreciate you taking your time to write this. Wishing you all the best. Jen (Customer Care Team)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Shipways Harborne
How many reviews does Shipways Harborne have?
Shipways's Harborne office has 340 reviews across 1 platform: 340 on Google.
What is Shipways Harborne's rating?
Shipways Harborne is rated 4.4 out of 5 across all 340 reviews, and 4.4 out of 5 on Google from 340 reviews.
Where is Shipways's Harborne office?
Shipways Harborne, 172 High Street, Harborne, B17 9PP.
