Every review we hold for the Harborne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve had the pleasure of dealing with Corrine, the property manager at LV Property, and I can confidently say she’s been outstanding throughout the entire process. From day one, Corrine has been responsive, professional, and genuinely helpful. Whether it was handling maintenance requests, answering questions about the tenancy, or keeping communication clear and timely, she consistently went above and beyond.
It’s rare to find someone in property management who not only understands the business side but also treats tenants with respect and courtesy. Corrine strikes that balance perfectly. Her attention to detail and commitment to ensuring everything runs smoothly really stood out.
If you're renting or working with LV Property, having Corrine as your point of contact is definitely a plus. She made the whole experience much easier and more pleasant.
Ozman · 16 October 2025
Agent replied · 23 October 2025
Thank you Ozman for your kind works :-)
Really nice to read and always a pleasure to help
★★★★★ 5/5
GoogleI’ve had a really great experience with Stacey at LV Property. She handled my sales and letting valuation and honestly, she really knows her stuff. You can tell she’s experienced and confident in what she does, which made the whole process a lot smoother for me.
I had looked at a few other agencies around the city, but coming back to LV was definitely the right choice. Stacey made it clear there’s no better agent, and I completely agree. She’s professional, straightforward, and just gets the job done without any fuss.
Would definitely recommend her if you want someone who actually knows what they’re talking about and cares about doing things properly.
William · 9 October 2025
Agent replied · 23 October 2025
Thank you so much for your kind words about Stacey,
Your review is really appreciated - Thank you
★★★★★ 5/5
GoogleApplied for one of their properties for rent on one of the major site. I was called staright away by Jackson, one of their agents. Although that property itself was not matching my criteria, he put my details in their system and sent over a list of properties that do match. That was very helpful and saved me a bunch of hassle.
Martin · 7 October 2025
Agent replied · 9 October 2025
Martin thank you so much for your kind words about Jackson, I am so glad he was able to help you with your search
★★★★★ 5/5
GoogleI recently rented a flat through LV Property and I’m very satisfied with the service I received. Kate and Tom were both extremely helpful, professional, and easy to deal with throughout the whole process. Everything was handled smoothly and efficiently, making the experience completely stress-free. I would highly recommend them.
Yahya · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind review! We’re delighted to hear that you had such a positive, stress-free experience with us. Kate and Tom will be thrilled to know their support and professionalism made a difference. We really appreciate your recommendation and wish you all the best in your new flat. If we can help with anything in the future, please don’t hesitate to get in touch.
★★★★★ 1/5
Googleabsolutely terrible experience, sold us the dream when we were viewing and then completely dropped the ball. When we moved in the property was dirty and had a lot of issues. Corrine and her team went out of their way to make our time at the …
Nishi · 16 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet expectations. This is far from the level of service we aim to provide at LV Property. … More
★★★★★ 5/5
GoogleVikash was amazing as he showed me around the properties on viewing day. It was his recommendation that took us to the property that i settledon.I was overjoyed when I saw it. Thanks Vikash!
CJ · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind review.
We’re delighted to hear that you had such a positive experience with Vikash. It’s great to know that his recommendation helped you find the right property and that you were so pleased with your choice, that’s exactly the outcome we aim for.
We will be sure to pass your lovely feedback on to Vikash, who will be thrilled to hear it.
Wishing you all the best in your new home, and please don’t hesitate to get in touch if we can assist you further in the future.
★★★★★ 5/5
GoogleHas been an absolute dream dealing with Stacey from LV. She’s been caring, patient and so incredibly helpful with the whole process, you don’t always get such a positive experience with estate agents but in this case I couldn’t recommend LV more - thank you so much Stacey!
Lee · 26 October 2025
Agent replied · 23 November 2025
Thank you for your kind words about Stacey.
I am pleased you have had such a positive experience with LV Property.
★★★★★ 5/5
GoogleLV Property is extremely awesome.Having been doing business together for the past 2 years has been a top notch.A good property agency to do business with anytime,anyday.
Abiodun · 10 April 2026
Agent replied · 16 April 2026
Thank you so much for your continued support and kind words.
It’s been a pleasure working with you over the past two years, and we truly appreciate your trust in LV Property. We’re delighted to hear that your experience with us has been consistently positive.
We look forward to continuing our relationship and assisting you whenever you need us.
Kind regards,
LV Property
★★★★★ 5/5
GoogleI had a great experience with Tom while viewing the property. He was professional, friendly, and very knowledgeable throughout the process. Tom took the time to answer all my questions clearly and made sure I felt comfortable during the viewing. His communication was excellent, and he provided a high level of service from start to finish. I would definitely recommend him and the letting agency “LV property” to anyone looking for a reliable estate agency.
Amna · 2 April 2026
Agent replied · 16 April 2026
Thank you for your fantastic review.
We’re delighted to hear that you had such a positive experience with Tom. His professionalism, knowledge, and friendly approach are exactly what we strive for as a team, so it’s great to see this reflected in your visit. We’re also pleased that he was able to answer all your questions and make you feel comfortable throughout the process.
Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards,
LV Property
★★★★★ 5/5
GoogleTom was very helpful at the viewing and then Corrine made the rest of the process seamless and answered any questions I had promptly.
Tom · 15 April 2026
Agent replied · 16 April 2026
Thank you for your kind review.
We’re delighted to hear that Tom was helpful during the viewing and that Corrine made the rest of the process smooth and straightforward for you. Providing clear communication and support throughout is something we really value, so it’s great to know this was reflected in your experience.
We wish you all the best and are here if you need anything in the future.
Kind regards,
LV Property
★★★★★ 5/5
GoogleSana’s honestly been so helpful. From helping me with the first initial enquiry, right through to the handing of keys.
Sana and the rest of LV have made the process seamless; always responsive to help with any questions or problems like rearranging the viewing or answering any questions about the property and even taking into consideration my needs and circumstances.
Cannot believe how fast this has happened with Sana and LV after literally spending months trying to find a place.
Thanks so much for your help Sana and team - really appreciate it!
Dipesh · 19 July 2025
★★★★★ 5/5
GoogleSama was an absolute angel. I secured a spot with them last minute and had so many questions that could easily have tested anyone’s patience. Yet, she remained incredibly patient, polite, and kind throughout the entire process. Her sweet demeanor made me feel completely at ease, and I never felt embarrassed to keep asking questions. I wholeheartedly recommend them for their professional and genuinely caring approach to customer service.
Ariana · 24 September 2024
Agent replied · 24 October 2024
Dear Ariana, thank you for the feedback and 5 star rating. We really do appreciate you taking your time to write this and look forward to seeing you again soon.
Sana is an asset to the company and always goes the extra mile when delivering ons service for her clients.
Customer Care Team
★★★★★ 4/5
GoogleVikash has been very cooperative in answering all our queries regarding the property and guiding us throughout the process.
Shruthi · 16 March 2026
Agent replied · 16 April 2026
I am very pleased that Vikash was such a great help to you.
Thank you for your lovely review :-)
★★★★★ 5/5
GoogleAkash was great 👍. Viewing ,referencing and moving in was pretty smooth. Happy Tenants 😊 …
Mahikanth · 2 April 2026
Agent replied · 16 April 2026
Thank you for your lovely review.
We’re so pleased to hear that Vikash made your experience a smooth one from viewing through to move-in. It’s great to know you’re happy in your new home, that’s exactly what we aim for.
Wishing you all the best, and please don’t hesitate to reach out if you need anything.
Kind regards,
LV Property
★★★★★ 5/5
GoogleA Trustworthy Estate Agency with Professional and Genuine Support!:
I had a genuinely positive experience with LV Property. Stancey and Rosie were …
Irem · 16 January 2026
Agent replied · 16 April 2026
Irem, thank you so much for your review, this means so much to LV Property but especially Rosie and Stacey. Your kind words go a long way so thank you
★★★★★ 5/5
GoogleThank you Corrine Cook ! We can always count on Corrine to respond and resolve our issue when we cannot reach anyone else. Execellent service !
Leona · 4 December 2025
Agent replied · 25 December 2025
Leona THANK YOU so much! Always a pleasure to help such amazing landlords - excellent service is something we pride ourselves :-)
★★★★★ 1/5
GoogleWe had a viewing today for an apartment at 4.30
I got an email at 4- 17 to tell me the appointment had been cancelled and the property was no longer available, so I replied to the email and said well thank you for the 13 minute notice.when we have got a bus into town, a tram and then walked almost to the property.
She emailed me back with a sarcastic message that she had tried to call me earlier but the phone wasn't answered or we would have known not to go, so I replied and said well did you leave a message telling me No you didn't, I said you have just managed to send me an email telling it's been cancelled why did you not send that 4 hours ago.
No because you found a tenant , picked up your finders fee and sod the other appointments.
Niel · 4 October 2025
Agent replied · 9 October 2025
Hi Niel,
I hope you're well.
Thank you for taking the time to leave your feedback. I attempted to contact you earlier today to discuss the concerns you raised, and I’m truly sorry to hear that you were left feeling disappointed.
At LV Property, we have a strict policy in place to ensure all viewings are confirmed prior to attendance. This is to avoid any miscommunication and to ensure our team can provide the best possible service to all clients.
Upon reviewing our system notes, I can see that my colleague made several attempts to reach you by phone and also sent a follow-up email requesting confirmation of your appointment. I completely understand how frustrating this situation must have been, and I sincerely apologise for any inconvenience caused.
As a busy city centre agency, we do have procedures in place to help us manage high demand, but your experience matters to us, and we regret that it did not meet your expectations on this occasion.
If you’d be open to it, I’d really appreciate the opportunity to speak with you directly and see if there’s anything we can do to put things right.
Thank you again for your feedback, it genuinely helps us improve.
Warm regards,
Corrine Cook
Branch Manager
LV Property
0121 2857575
★★★★★ 5/5
GoogleJackson, was very polite, welcoming and respectful, he gave me the help I exactly needed to get the property I needed. Thank you Jackson, TOP GUY :)
AFTV · 16 October 2025
Agent replied · 23 October 2025
Jackson is a top guy - an asset to our team.
Thank you for your kind words
★★★★★ 5/5
GoogleCorrine was fantastic! Highly approachable and was always on hand with any question i had. Would highly recommend her and LV Property to anyone i know!
Jack · 26 October 2025
Agent replied · 23 November 2025
Thank you Jack, this is really nice to read.
Really means a lot :-)
★★★★★ 5/5
GoogleGreat service from the team. Rosie was very helpful and arranged a viewing for me within hours. Would definitely use again.
Dave · 11 December 2025
Agent replied · 25 December 2025
Thank you Dave for your 5* review and your kind words about Rosie - she is an asset to the LV Property team.
★★★★★ 4/5
GoogleIt was a pleasant experience with LV Property especially with the surge of demand in the month of September. The viewing appointment was booked by Karan Dulai who helped fix a data error due to which I had not received their emails earlier. Viewing was managed by Stacey Ritchie. She was prompt for the appointment and patient with the numerous queries we had. The form was sent out a little late, understandably due to a high number of viewings the following day and the Deposit alternative scheme was explained a little late, however the overall process was quick and commendable. The subsequent process of letting was managed by Arvind Rattu, apart from the key collection, rest all processes were digital / automated and seamless, with Vouch managed referencing, PropertyFile managed Agreement signing etc. Arvind was very understanding/accommodating and in fact he managed to get me the keys within a day of reference (and obviously payment :)) completion. Kudos to the LV Property team. Please keep up the excellent work!
Praveen · 15 June 2023
Agent replied · 14 June 2024
Dear Praveen,
Thank you for the feedback on the whole Lettings team, we appreciate you taking the time to leave us this review, and we're thrilled to hear that you were so happy with the service we have provided.
Kind regards,
Customer Care Team,
★★★★★ 5/5
GoogleHarry Stewart is hands down the best estate agent I have dealt with. Highly recommend for anyone in the area.
P.s. do not use Martins! They were terrible, no one even acknolwedged me if i walked into their office. They got only 2 viewings which were a waste of time and tried to make me reduce the pice by £50k! Went to LV who sold it quickly for only just under the asking price and that was because I needed to move quickly.
Hannah · 15 June 2023
Agent replied · 14 June 2024
Dear Hannah,
Thank you so much for this feedback and 5 star review, we really do appreciate you taking your time to write this.
Wishing you all the
best.
Andrew (Customer Care
Team)
★★★★★ 5/5
GoogleI recently worked with Ajay to find my dream home, and I couldn't be happier with the experience. Ajay was incredibly professional, knowledgeable, and patient throughout the entire process. He took the time to listen to my needs and preferences, and he was always available to answer my questions and provide guidance. Ajay went above and beyond to ensure that I found the perfect home, and I would highly recommend him to anyone looking for a reliable and trustworthy estate agent. Thank you, Ajay!
Saif · 15 June 2023
Agent replied · 14 June 2024
Dear Saif,
We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide us with such positive feedback.
Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review.
We wish you all the best in the future.
Kind regards,
Customer relations team,
★★★★★ 5/5
GoogleAfter such bad experiences with other letting agents, I reached out to Stacey regarding a property listed on their website. Stacey was really accommodating and responded quickly to my query. The viewing was booked for the same week and communication was clear. Stacey had good knowledge about the apartment and was able to answer all my questions regarding the property and tenant policies / options.
After this experience, I am really looking forward to renting with LV property
Natasha · 15 June 2023
Agent replied · 14 June 2024
Dear Natasha,
Thank you for the feedback on Stacey, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with the service we have provided.
Kind regards,
Customer Care Team,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
