Trusted Agent profile Β· Hampton

Snellers Hampton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

960 reviews across 3 platforms

197 / 201 High Street, Hill, Hampton, TW12 1NL

Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 960 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.

Google logo

4.9 / 5

632

Reviews on Google

This office

Yell logo

3.2 / 5

5

Reviews on Yell

This office

Trustpilot logo

323

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hampton office, from every platform, shown as written. First names only.

5/5

Google

I used Snellers to rent a property and by far they were the best agent I dealt with. I especially want to thanks Hannah who listened to all my needs and requirements. She didn't bombard me with properties which didn't fit my requirements and gave me sound advice when it came to the offer stage. The referencing process was also seamless. I'm in my tenancy for 2 years but should I need to rent or buy in the future Snellers will be the first ones I turn too. Thank you again!

Yigithan Β· 17 June 2018

Agent replied Β· 15 June 2024

Dear YGT Entertainment, We are delighted to read that our Hampton Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Trustpilot

Geeta was really great and dealt with…

Geeta was really great and dealt with the electrical certificate without any trouble at all :)

Nicky Β· 7 May 2025

Agent replied Β· 16 June 2024

Dear Nicky, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Priyanka

5/5

Google

Ross and Claudia and of course Anthony were all a pleasure to deal with, kept us well informed. thru some ups and downs , and of course got us over the line πŸ‘ …

Bill Β· 25 August 2024

Agent replied Β· 24 October 2024

Dear Bill, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

We purchased a bungalow from Snellers and as I was acting on behalf of my elderly parents, it was particularly difficult to arrange viewings etc for them especially since I live three hundred miles away but Jessica made it very easy and she was very accommodating. She also kept me informed all through the process. Thank you very much. My parents are very happy with their new home. Kind regards Caroline

Caroline Β· 16 June 2021

Agent replied Β· 15 June 2024

Dear Caroline, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I have recently been looking at buying a property in the Hampton Hill area, however this process has taken a back seat for various personal reasons. Despite this minor set back I did want to mention the initial conversations that have taken place between myself and Jamie, and other members of his team of which have been very positive. I can't quite put my finger on it but the team at Hampton Hill were able to take me through a stress free process which typically would be considered stressful by the majority especially for a first time buyer like myself. Once I am ready to continue my search for the perfect abode I shall be contacting Jamie for his guidance/ assistance in purchasing my new property.

A Β· 17 June 2017

Agent replied Β· 15 June 2024

Dear Andrew, Thank you very much for your great review regarding our Hampton Hill Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

I recently have sold and bought a property through the Hampton Hill Snellers office and cannot fault them on my experience. From start to finish they were prompt with updates, transparent with feedback and advice and extremely helpful with securing my onward purchase despite not even being on the market at the time. Ryan in particular was amazing throughout, but across the board, Jamie, Freddie and James were always helpful too! I'll definitely be using Snellers again.. if I ever want to move again that is!

Jason Β· 17 June 2017

Agent replied Β· 15 June 2024

Dear Mr Doyle, Thank you for your review regarding your experience with our Hampton Hill office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.

5/5

Google

Charlie was very helpful and efficient with our flat rental process. He was always reachable, approachable and made it a quick and easy process! Highly reccomend him as an agent to find your home! Especially if you need a quick turnaround!

Daisy Β· 16 April 2024

Agent replied Β· 15 June 2024

Dear Daisy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Sadly our proposed purchase of a property in Hampton Hill fell through; however, my wife and I would like to express our gratitude to Tom, Gary and the team at Snellers who were fantastic. Very communicative throughout and user friendly. We’ll certainly be using them going forward with our property search and future disposal.

Jack Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Jack, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Over the last 18 month, Sneller’s have dealt with renting out my property and then selling it. Both were done without any fuss, finding great tenants initially and then a good purchase price for the property. Tom and Gary were both extremely helpful and dealt with any problems that arose quickly and with professionalism.

Emma Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My second year as a customer has commenced & no doubt I will be here next year with another positive update. I have had zero concerns thus far. Very efficient service. Thank you Luke, thank you Snellers.

Josh Β· 26 June 2024

Agent replied Β· 24 October 2024

Dear Josh, Thank you for taking the time to rate your service with our Snellers Hampton office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My second year as a customer has commenced & no doubt I will be here next year with another positive update. I have had zero concerns thus far. Very efficient service. Thank you Luke, thank you Snellers.

Josh Β· 24 June 2024

Agent replied Β· 15 June 2024

Dear Josh, Thank you for taking the time to rate your service with our Snellers Hampton office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Just wanted to say a huge 'thank you' to Gary and his team at Snellers Hampton Hill who did a fantastic job in securing the sale of my flat. From the outset they were professional, very knowledgeable of the local market and kept me up to date every bit of the way. They successfully turned a downside, a buyer pulling out, into an upside by securing an even better buyer. Thank you all !

Alex Β· 16 June 2020

Agent replied Β· 15 June 2024

Dear Alex, Thank you for your great review regarding our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I highly recommend Snellers Hampton in particular Sophie Sheppard, Senior Property Manager. Sophie is very professional and always handles our queries and issues promptly. As a tenant it is great to have a person to reach out to whenever we need knowing that the issues will be dealt with and followed up through.

TΓ’nia Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Tania, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We have recently completed on our dream home with Snellers and have been very impressed with them from start to finish. Taylor in particular was a pleasure to deal with, very professional and knowledgeable about the area. Claudia was also an excellent help to us throughout, thank you team! Would highly recommend them.

Christina Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Christina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

My property Manager Stephanie Sheppard…

My property Manager Stephanie Sheppard deserves a lot of praise. I can rely on her to keep me informed and updated on any developments concerning my property.If work needs to be done she will not only advise me but also update me on progress. Thank you Stephanie

Colin Β· 16 November 2023

Agent replied Β· 16 June 2024

Dear Colin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Thank you Geeta!

I have used Snellers St Margarets as a letting agent for several years to fully manage my properties. I recently had a complicated maintenance issue which was handled by Geeta Sharma and I was very impressed with the way she proactively managed the situation, communicating between myself, the tenants and various trades to resolve a time sensitive issue to everyone's satisfaction.

Nicky Β· 21 May 2025

Agent replied Β· 22 September 2026

Dear Nicky, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Sophie Sheppard has helped us greatly…

Sophie Sheppard has helped us greatly with a very long and difficult end of tenancy process this year . She has kept us up to date with information and explained the process clearly to us so we know what to expect along the way . Many thanks Sophie

Robert Β· 12 October 2023

Agent replied Β· 16 June 2024

Dear Robert, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Sofie was always helpful. She showed me properties that were very nice but just didn’t suit me unfortunately. Five stars for trying her best.

Linda Β· 18 December 2025

5/5

Google

Ashleigh has been really helpful trying to find me a new property for rent. She even sent me video of the property when i wasnt able to take the video call. Thanks Ashleigh!

Melanie Β· 9 August 2024

Agent replied Β· 23 August 2024

Dear Melanie, Thank you for your kind comments regarding Ashleigh and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

I am really glad to have cross path…

I am really glad to have cross path with Snellers; as they were very patient, kind and understanding during this house hunting and viewing process. Most especially Alex and Marcos who were very approachable, and that made it easy for me to ask questions till I was happy with the property choice.I would highly recommend this Estate Agent to anyone looking for a trusted company.

Joy Β· 16 February 2022

Agent replied Β· 16 June 2024

Dear Joy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Having dealt with a few different agencies, our experience with Snellers Hampton Hill has been very positive. Harley Baker has provided us with great service - always being on time for viewings, answering all our questions, and willing to provide solutions based on our needs. He is attentive, responsive and helpful; he is an asset to Snellers and I hope to find our next rental with him!PositiveResponsiveness, Quality, Professionalism

Gauri Β· 16 June 2021

Agent replied Β· 15 June 2024

Dear Gauri, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I live in America and was looking for a flat to be closer to my Cousin and her husband, Keith, near Hampton Court. Oscar had been working with Keith to find me a place. Oscar responded to my request immediately. After speaking with Immigration I realized I did not need a long term lease. I informed Oscar of this change and he not only responded with an email but a follow up on the phone. Great customer service. Oscar you’re a stud!

Jeff Β· 25 August 2024

Agent replied Β· 24 October 2024

Dear Jeff, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team

5/5

Google

We have just bought a house in Hampton and Danielle was the sales manager looking after our purchase. She was very professional and enormously supportive in what would otherwise have been a very stressful process, and gave useful guidance throughout. As well as Danielle, Jeremy and Tom were very helpful and always contactable, an excellent team. We would not hesitate to recommend Snellers Hampton Hill to anyone buying or selling in the area.

Richard Β· 16 June 2020

Agent replied Β· 15 June 2024

Dear Richard, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

5 stars deserved!

My experience with Sellers Estate Management has been amazing. Holly is always there when you have issues with the property, replying quickly to my emails and calls with a very positive attitude, taking care that things are getting fixed quickly and smoothly. Thanks Holly, 5 stars deserved!

EL Β· 11 October 2023

Agent replied Β· 16 June 2024

Dear El, Thank you for taking the time to leave a wonderful 5 star review. Holly will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Snellers's Google reviews

Questions about Snellers Hampton

How many reviews does Snellers Hampton have?

Snellers's Hampton office has 960 reviews across three platforms: 632 on Google, 5 on Yell, 323 on Trustpilot (across the whole business).

What is Snellers Hampton's rating?

Snellers Hampton is rated 4.8 out of 5 across all 960 reviews, and 4.9 out of 5 on Google from 632 reviews.

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.

Where is Snellers's Hampton office?

Snellers Hampton, 197 / 201 High Street, Hill, Hampton, TW12 1NL.

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