Trusted Agent profile · Hampton

Snellers Hampton reviews

★★★★★ Excellent

960 reviews across 3 platforms

197 / 201 High Street, Hill, Hampton, TW12 1NL

Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 960 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.

Google logo

4.9 / 5

632

Reviews on Google

This office

Yell logo

3.2 / 5

5

Reviews on Yell

This office

Trustpilot logo

323

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hampton office, from every platform, shown as written. First names only.

5/5

Google

I chose Snellers in Hampton to sell my property, purely due to the fact that they felt like they wanted to sell the property the most. This passion carried through immediately, through the quick organisation of photos and the brochure and getting it onto the market in no time at all. An offer was accepted and they did not stop there. They continued chasing through the sale process and liaising with the chain to ensure that the sale could close. I have been impressed with the team. They took into account our requirements and worked around us, whilst being extremely responsive. I would recommend to anyone else wishing to sell through this team.

H · 9 August 2024

Agent replied · 23 August 2024

It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team

5/5

Google

Had a great experience with Snellers Hampton, through the process of viewing and subsequently arranging to rent a new property with my partner. The branch manager Jessica Taylor was very helpful throughout, responded quickly to any questions we had, and dealt with the various administrative requirements efficiently. Would recommend!

Matthew · 20 August 2023

Agent replied · 15 June 2024

Dear Matthew, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

This has been a very difficult year under covid 19 but the team carried on , making it convenient and accessible for us to continue with our sale. Tom and Christie especially have been working hard on getting the sale for us. Christie was very informative on keeping us up to date and pushing the sale to go through of which we are very grateful. Many thanksPositiveResponsiveness, Professionalism

David · 16 June 2021

Agent replied · 15 June 2024

Dear David, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team

5/5

Trustpilot

Sophie Shepard is amazing

Sophie Shepard is amazing, courteous, on time. She gets it done quickly.

Martin · 15 May 2025

Agent replied · 26 May 2026

Dear Martin, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Priyanka

1/5

Google

Disappointed! Having had to lose a rented property after very difficult circumstances it has been very stressful to work with individuals at snellers to have the deposit returned. Despite being told over and over again it isn’t it easy to have a deposit return . I was reassured by the manager that at the very latest . The deposit would be in my account today . It is not! I feel very let down by the team

Tracy · 24 September 2024

Agent replied · 24 October 2024

Dear Tracy, I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards, Sarah

5/5

Google

House buying can be such a stressful process. Tom, Claudia and the team at Snellers have made this process seamless. Responsive, considerate, keen to help. Sorting out access visits multiple times and advising from their own experience. Very grateful for their kindness and expertise in helping me purchase our “keep house”

Mei-Ling · 16 June 2023

Agent replied · 15 June 2024

Dear Mei- Ling Lancashire, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We have had a very positive experience with Snellers Hampton and look forward to continuing the rest of the buying process. Thank you Anthony Bell for your guidance, information and clear communication.

Deborah · 2 August 2024

Agent replied · 23 August 2024

Dear Deborah, We really appreciate you taking the time to leave such lovely comments about Anthony. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

We recently sold our house through Snellers in Hampton Hill and we have been so impressed with the service and guidance we received from start to finish. Our agent Ross made the whole process smooth, stress free and, dare I say, enjoyable. We will be recommending him to our friends & family and will be seeking his advice in the future

Paul · 16 June 2022

Agent replied · 15 June 2024

Dear Paul. Thank you for sharing your kind words about Ross. Your comments are much appreciated by the Hampton team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Review - Snellers Teddington

Zara Choudhry has been exceptional in helping us with getting our contract amended while helping clarifying any questions that we had in terms of deposits and next steps.She’s knowledgable, patient and really keen to understand your needs first.

Samratjit · 9 April 2024

Agent replied · 16 June 2024

Dear Samratjit, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

My partner and I used snellers to buy our first home, and Taylor and Claudia were efficient, friendly, beyond helpful, and acted quickly on all enquiries. Without them, we couldn’t have pushed through our exchange as quickly as we did, they were fantastic and I highly recommend.

Isabelle · 19 September 2023

Agent replied · 15 June 2024

Dear Isabelle, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Manager Anthony and Taylor at HHill branch were brilliant in every aspect of guiding and managing our sale.Superb communication, always professional and transparent which resulted in a very positive and effective transaction. Being new to real estate,Snellers team took every care of our family needs into account, from arranging sustainable property viewing diary to guiding and managing our admin and legal services in manner that was very well processed and reflected the superb competence on financial value as well as wellbeing of having a stress free process. Thank you, definitely recommended.

Sanda · 24 July 2024

Agent replied · 23 August 2024

Dear Sanda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

We would like to thank Tom, the manager at Snellers Hampton Hill, for all his help with our house sale. He helped coordinate matters between our buyers and our solicitors. He provided advice and helped with negotiations for our onward purchase. He has been very attentive and always willing to help, so we are very grateful to him for keeping everyone on-board and informed at all times.PositiveQuality

As · 16 June 2021

Agent replied · 15 June 2024

Dear Sir/Madam, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Jessica was amazing and helpful trying to find us a flat! She was very quick and efficient with regards to referencing and was available to answer any questions we had. Me and my partner have been renting for years with different estate agents and I could not recommend Snellars in Hampton hill (especially Jessica) more! She made a very stressful task into a peaceful one!PositiveResponsiveness, Quality, Professionalism

Danielle · 16 June 2021

Agent replied · 15 June 2024

Dear Daniella, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Charlie was absolutely amazing, with helping me find a property, the whole process was smooth and his communication was great! I would definitely recommend speaking to Charlie if you can, he goes above and beyond, thanks again !!

Tyra · 11 July 2025

5/5

Trustpilot

Many thanks, Zara Choudhry.

Zara Choudhry is a very good tenancy management officer. She has been friendly, professional and responsible.She has resolved my tenancy issue quickly and effectively. I am grateful for her help. I hope everything goes well with her.

Carolyn · 10 April 2024

Agent replied · 16 June 2024

Dear Carolyn, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Bethany review

Bethany has been the property manager for my property during the last year. During this time she has dealt very capably with all issues arising in a timely and professional manner. I am confident that the property is in good hands under Bethany's responsibility.Bob Henry

Bob · 12 October 2023

Agent replied · 16 June 2024

Dear Bob, Thank you for taking the time to leave a wonderful 5 star Google review. Bethany will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

5 Stars, Excellent Service from Start to Finish I recently sold my property through Snellers, and I couldn't be more pleased with the service I received. Andy and the entire team at the Hampton Hill branch were absolutely fantastic, professional, efficient, and supportive throughout the whole process. From the initial valuation to the final completion, communication was clear and consistent. They kept me informed at every stage and were always available to answer any questions. Their local knowledge and expertise made a real difference, and I genuinely felt they had my best interests at heart. I wouldn't hesitate to recommend them to anyone looking to sell in the area.

Narinder · 4 September 2025

5/5

Google

The team at Snellers were friendly, efficient and helpful, especially Claudia! I had a lengthy purchase with many legal formalities to overcome but Claudia was persistent and tireless in her quest to achieve my completion date for me. She was professional, available and efficient. An easy recommendation.

Margaret · 20 August 2023

Agent replied · 15 June 2024

Dear Margaret, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Christie and Sofie have been a great help with my recent property search. Can always rely on them to answer the phone fast and help with any questions. Very helpful!

Anas · 16 February 2026

Agent replied · 16 April 2026

Dear Anas, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha

5/5

Google

Sofie Pollard was really professional in communication and understanding my requirement of property and recommend me the required options. Thank you for the help Mam. Highly satisfied

Muhammad · 22 October 2025

5/5

Trustpilot

Snellers lettings were fantastic to work with

Snellers were fantastic to work with. They kept us posted with available properties to let as soon as they came on the market and we were able to find a fantastic rental which we love. Amy, Ayca and Lucy were all brilliant throughout the process - thank you for all your help. Highly recommend and will certainly look to use again next time we move.

Polly · 16 August 2021

Agent replied · 16 June 2024

Dear Polly. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My process for renting a house in London was supervised by Ashleigh Hall. The service was excellent - the steps were outlined clearly and any queries were dealt with quickly.

Dan · 2 August 2024

Agent replied · 23 August 2024

Dear Dan, Thank you for taking the time to leave a wonderful 5 star Google review. Ashleigh will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

Firstly, I would like to say a massive thank you to Anthony and the sales team at Snellers. The level of service, advice and professionalism that they offer is second to none. I would highly recommend Snellers for all of your buying and requirements.

Jacqueline · 19 October 2023

Agent replied · 15 June 2024

Dear Jacqueline, We really appreciate you taking the time to leave such lovely comments about Anthony. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hampton team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jessica has been so helpful and professional in assisting us with our apartment rental! In this crazy market it has been nice to have the constant communication throughout the process of securing our place. Would highly recommend Snellers for anyone looking for their next home!

Cassidy · 19 September 2023

Agent replied · 15 June 2024

Dear Cassidy, Thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Snellers's Google reviews

Questions about Snellers Hampton

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.

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