Snellers Hampton reviews

★★★★★ 5/5

Google

I cannot thank Sophie Sheppard enough for going that extra mile. She's always been incredibly helpful when issues arises and ensures that things get done. I would highly recommend Sophie at Snellers Hampton Hill. Thank you Sophie for all that you do, your efficiency and kindness is much appreciated. Great and professional services received at all times.

N · 16 June 2023

★★★★★ 5/5

Trustpilot

After corresponding with a few…

After corresponding with a few different estate agents, my partner and I were delighted with how great Snellers were when helping us find a property. Marcos was extremely helpful throughout the entire process, keeping us up to date and well informed from viewing to contract signing. The whole process was made so much easier due to Marcos and we would recommend Snellers to anyone looking to rent a property!

Alfie · 10 March 2022

★★★★★ 5/5

Google

"Hampton UK, team were excellent! Imogen Smith and Harry Appleyard, Both were brilliant. They managed to get our property viewed within days of us signing rental agreements. Their efforts were successful within days in finding us a tenant for the asking price. Solely on their skills and efforts. Most importantly Harry kept us informed every other day, of viewers opinion, which made us prepare to cater to that specific thought of the potential. Moreover gave us confidence Snellers team was a winning formulae. Well-done! and Thank you for the efforts and the great attitude."

Gihan · 17 June 2019

★★★★★ 4/5

Google

Overall we had a good experience with Snellers Property Management. Elizabeth was our main point of contact over the last few years and was always professional, friendly and efficient. Isabella (who helped towards the end of our tenancy) was the same - friendly and efficient. They dealt with the end of the tenancy promptly. The four stars is due to the fact that the moving out was a bit stressful as there were a number of people dealing with different things and communication was lacking. Our checkout time was not communicated and then got moved earlier without telling us until the day before we moved. Fortunately it was readjusted back to the later time. I would rate the sales team lower unfortunately as there were a few problems when our flat got relisted - appointments getting booked in without our acknowledgment and one estate agent trying to let himself into our flat without warning or permission or even knocking with a viewing whilst we were in and I was in bed unwell. That being said the property management company always dealt with our questions or enquiries throughout our stay and arranged anything that needed fixing or replacing without delay.

Laura · 17 June 2019

★★★★★ 5/5

Google

Imogen, Harry and Sam were fantastic and all went above an beyond to help me and my partner move out of our long term rental. We wanted to move slightly earlier than the lease and they assisted in our early departure by getting lots of viewings booked in. They have been solutions based, professional, but most of all personable and a joy to speak to through the entire process, which is something I truly appreciate. Thank you so much! We would use you again for any future rentals and recommend to friends and family. Jen

Jennifer · 17 June 2019

★★★★★ 5/5

Google

I've just exchanged on my first purchase. Even though I'm an estate agent myself, buying your first property is a stressful experience! Tom, Danielle & Jeremy were all extremely professional and helped keep the stress to a minimum. Tom made me aware of the property before it was online, Danielle stayed late to show me the property a second time and Jeremy kept me update like clockwork. Can't wait to pick up my keys on Wednesday and extend my deepest thanks to the whole team.

Kris · 17 June 2019

★★★★★ 5/5

Google

It took me nearly a year to actually move into a new home but throughout that time, Danielle Boyd was irreplaceable. I had offers accepted on two separate properties through different agents (that eventually fell through) between the time I started looking and the time I finally bought. Danielle didn't have exactly what I was looking for for quite some time (hence the other agents) but she did not stop in her relentless search to find me a property that matched my needs. Upon my third round of seeking a new property, by now having sold and moved out of my other home, I walked into the Hampton Hill office of Snellers and was met by Danielle (who had first met me a year previously) and as I explained that my last purchase had fallen through, she recited what she remembered were my criteria. She was absolutely spot on (having not seen me for at least four months) and told me about a property they had just taken on that would suit me perfectly. Unfortunately it was too much out of my price range and I declined seeing it because I didn't want to be disappointed. When later, in the year, the property price was reduced, Danielle was straight back in touch with me and met me there to show me exactly my dream purchase. Throughout the negotiations, Danielle was honest and all the way through, she worked in the best interest of her client, trying to secure the best price for them. Finally we managed to come to an agreed price with her expert negotiations and I have now successfully completed and moved in. I am so very happy in my new home and will not forget the care and attention that Danielle brought to the process which, as we all know, can be extremely stressful. She is an asset to her company who I hope recognise her strengths which are usually quite hard to find in her industry and she should be very proud of all that she does to help people find their new homes. Thank you Danielle!

Christina · 17 June 2019

★★★★★ 5/5

Google

I couldn’t have asked for better! I registered my interest for a property but unfortunately an offer had just been put in on it, Jessica recommended a different property that was suitable for me and I totally fell in love with it! From there on it was smooth sailing. Jess was amazing and kept in contact with me every step of the way and made the whole process so easy for me. The service I received was amazing and I’ve got my dream home, I couldn’t be happier! Would definitely recommend Jess (& the rest of the team) at Snellers

Sophie-Emma · 17 June 2019

★★★★★ 5/5

Google

Oscar at Snellers has been excellent - professional, friendly, helpful, and responsive. He has helped us with all of the probably silly little questions and requests we've had along the way with getting ready to move into our new home, and always made us feel reassured and understood. He's got a very personable manner which makes all the difference - we've had some not so nice experiences in the past with other estate agent companies and agents so it has been a relief to deal with someone as lovely as Oscar during the quite hectic, stressful process of moving! Also an honourable mention to Ashleigh who was helping us until she moved to a different branch - she was also very helpful, friendly, and put as at ease.

Jenny · 29 October 2024

★★★★★ 5/5

Trustpilot

We would highly recommend Sneller’s

We would like to thank Sneller’s Estate Agency, and in particular a Sales Consultant Peter Ram, for his outstanding support and guidance throughout the viewings and the entire purchase process. Peter was always helpful, honest and responsive, providing us with all the necessary information and accommodating additional viewings whenever we needed to make a decision.

Aida · 3 March 2025

★★★★★ 5/5

Google

I went to view two properties in Hanworth with Christie yesterday - she was well informed about both and was able to answer all of my questions. She was friendly and professional and made the experience straightforward.

Tara · 16 February 2026

★★★★★ 5/5

Google

We have dealt with a number of different agents over the last few years and Snellers Hampton is by far the best that we have dealt with. Christie is very calm, honest and professional having ensured a smooth sale whilst Tom has always been equally excellent. A very nice group of agents who appear genuine and who are a pleasure to deal with. Highly recommended and a positive experience!PositiveResponsiveness, Quality, Professionalism, Value

Kadri-Ann · 24 August 2021

★★★★★ 5/5

Trustpilot

Absolute professionals …

I can’t thank Anna Harrison and Sophie Shepard in the tenancy management department enough for all their help.

Karen · 2 May 2025

★★★★★ 5/5

Google

Snellers have been amazing! Oscar has been so patient and helpful with all our questions. Overall great customer service, and will definitely recommend to family and friends. Thank you so much!

Charlotte · 5 November 2024

★★★★★ 5/5

Google

Great experience with Snellers, Thank you Tom, Sonia and Clare for a good professional service. Keeping me up to date. Good Comms between the team whoever I spoke to was up to speed on the latest. Thanks again for making this an easy and good experience, bearing in mind this was mostly all handled during lockdown and without us having to be present in person.PositiveResponsiveness, Professionalism

Mick · 16 June 2022

★★★★★ 5/5

Google

As first time buyers we got fantastic support from Taylor and his team. Even when we were stuck in the middle of all of the buying processes, Taylor was available at all times and always had a helpful answer for our questions and problems. Well done Snellers team at Hampton Hill!!!

Zoriana · 19 October 2023

★★★★★ 5/5

Google

Cameron was absolutely fantastic. Daily phone calls for months and months to both buyer and seller to make sure the job gets done. Can’t fault his attitude. Lovely guy. Would recommend him any day!

Imperial · 16 October 2025

★★★★★ 1/5

Trustpilot

Snellers poor building management

The management of my flat block was changed to Snellers in May. I was selling at the time and needed some actions from the management company. Snellers sat on the requests and nearly derailed the sale. When we queried why there was no reply to the correspondence, Snellers sloped shoulders onto the previous agents who did a great (unpaid) job. The sale went through in July, since when I have had a number of emails and letters which should be going to the new owner. When I send them back, they say they can’t change this until informed. This is stupid. They are knowingly sending out incorrect items in the knowledge that they will have to do it again.Snellers. I know you don’t do proactivity but please ASK for the change directive rather than sit there doing stuff you know will need to be redone. ADVICE: do not fall into Snellers hands if you are looking for building management

Stewart · 17 October 2024

★★★★★ 5/5

Google

Charlie has been absolutely incredible from start to finish. Any question I had was answered easily, all the paperwork was delivered to me quickly, and all of it was done with excellent customer service. Hands down the best experience i’ve had.

Tom · 16 May 2024

★★★★★ 5/5

Google

Great service and support from Snellers in securing our new property. Charlie Southall was great from the outset, clear precise and very professional, always responsive and tended to all our needs. Great receiving excellent customer service that Charlie demonstrated, top guy!

Jagz · 16 May 2024

★★★★★ 5/5

Trustpilot

Snellers has been my son’s property…

Snellers has been my son’s property manager for many years. As he is working abroad, Holly is in contact with me. She updates us with issues that may arise and gets quotes to solve the issues promptly. We are happy with Holly as she conducts her job professionally. Thank you Holly.

MC · 13 October 2023

★★★★★ 5/5

Google

Ayca understood our needs and anxieties as first time landlords. She constantly reassured us and kept us fully up to date. Eventually Ayca and her team sourced us tenants for our property within 8 days. Ayca's approach and professionalism was second to none, and really appreciated the fact she went above and beyond to ensure we received the service we expected. We would highly recommend Ayca and her team at Snellers Hampton Hill. We will certainly be using them again.

TREND · 17 June 2018

★★★★★ 5/5

Google

When we were looking for a property in Hampton we contacted Snellers. We were put in touch with Naj Fox. Naj understood our needs very well. She engaged with us understanding our style preferences, our budgets and our priorities. Naj was very informed about the area and the market and gave us excellent advice. She also was diligent in setting up viewings and following up , always eager to answer any questions we had. She was a delight to work with.

Sangita · 17 June 2018

★★★★★ 4/5

Google

Snellars recently managed my rental property. Despite some communication difficulties with other members of the team initially. Elizabeth was my person of contact and was always pleasant professional and helpful. She coordinated the refurbishment of the flat in readiness for it to go onto the market. She sourced builders, obtained quotes on my behalf and kept me informed of their progress followed by photographic evidence of the completed work. She also leased with the estate agents involved in the sale.

Marie · 17 June 2018