Trusted Agent profile Β· Hampton

Snellers Hampton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

959 reviews across 3 platforms

197 / 201 High Street, Hill, Hampton, TW12 1NL

Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.

Google logo

4.9 / 5

632

Reviews on Google

This office

Yell logo

3.2 / 5

5

Reviews on Yell

This office

Trustpilot logo

322

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hampton office, from every platform, shown as written. First names only.

5/5

Google

Recently rented a property through Snellers, I needed a quick and easy move in, Snellers helped all the way and the communication was clear. Samantha knows her stuff! Had a small issue inside the property, but was rectified almost instantly by property management namely Isabella. Friendly face even when testing my door intercom repeatedly, it was replaced and is working perfectly! Thank you Would definitely recommend!

Kevin Β· 16 June 2020

Agent replied Β· 15 June 2024

Dear Kevin, Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager

5/5

Trustpilot

Simply the best

As a busy professional I cannot overstate the importance of dealing with a property management team that provides excellent communication, accessibility, and regular check-in. In short, the stress saved by Snellers has been invaluable in keeping me on track in my other ventures. Sophie (Sheppard), in particular, has been invaluable in delivering Sneller's Values.

Marky Β· 15 May 2025

Agent replied Β· 16 June 2024

Dear Mark,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka

4/5

Trustpilot

Very Helpful Staff

Sophie Sheppard from Snellers has always been highly efficient in responding to calls and emails. She deals with problems quickly and is always available to help, this makes relationships between landlord and tenant much easier and prevents issues building up. I am very satisfied with the service Sophie has provided on behalf of Snellers.

Eleanor Β· 14 May 2025

Agent replied Β· 26 May 2026

Dear Eleanor, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Priyanka

5/5

Google

Jessica and her team has been very helpful to us finding our home. Very professional and answers our queries promptly. Our process from viewing and processing has been very smooth sailing. Kudos team! πŸ‘ …

Annacel Β· 16 February 2024

Agent replied Β· 15 June 2024

Dear Annacel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Snellers Estate Agents - Hampton Hill, were fabulous in helping me progress my search for a letting. Charlie Southall was especially helpful both through the research and viewing stages. Can't recommend enough.

Jason Β· 16 April 2024

Agent replied Β· 15 June 2024

Dear Jason, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

We had support from Ruby Burridge from…

We had support from Ruby Burridge from the Hampton Office of Snellers Estate Agency in SW London.She was very helpful, articulate, on time and knowledgeable. Although the particular properties were not what we wanted, Ruby was very helpful.Five star review.

Michael Β· 25 October 2023

Agent replied Β· 16 June 2024

Dear Michael, Thank you for your review, and mentioning your experience with Ruby. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers Hampton has been great. Been looking for a place for about 6 weeks spoke to snellers within a week I have the property I've been looking for. fantastic people to talk to and very kind. Thank you to everyone at snellers who helped me.

Melvin Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Melvin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I want to say a big Thank you to Sophie and Gabriel both have been fantastic! Gabriel and Sophie have been very quick to respond to queries and always go the extra mile to assist new landlords. Couldn't be happier with the service! Thank you.

Parwana Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Parwana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tom and the team at Hampton have been fantastic with the buying of our new house! It was not a straightforward buy, but Tom made sure at every step we knew what was happening and went beyond to chase the right solicitors to make the exchange happen. Really impressed with the service. A massive thank you to Tom, Dan and the rest of the team at Hampton Hill

Natalie Β· 17 June 2019

Agent replied Β· 15 June 2024

Dear Natalie, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We have had a fantastic experience with the whole team at Snellers, Claudia has been brilliant, very helpful, friendly and cheerful. Would recommend anyone to use Snellers. Also great work from Anthony and Ross in Hampton Hill branch Evelyn Woodhouse

Yvonne Β· 19 October 2023

Agent replied Β· 15 June 2024

Dear Yvonne, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Snellers have been amazing in helping me find the right property for me and my family

Snellers have been amazing in helping me find the perfect property to rent. Very friendly and professional and kept me updated with suitable properties, I felt as though it was just as important to them that I got the right property to suit the needs of me and my family. Also want to say a huge thank you to Amy!

Ozuola Β· 16 September 2021

Agent replied Β· 16 June 2024

Dear Ozuola, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Trustpilot

Many years of experience

I've had dealings with various property managers within Snellers since inheriting the flat from my father that they have managed for years. It's currently Shaun Brayshaw, who has been prompt, efficient and courteous in dealing with my queries and assorted issues. I can recommend the company based on many years of family experience.

Mark Β· 19 May 2025

Agent replied Β· 23 October 2025

Dear Mark, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Priyanka

5/5

Google

Really great experience from start to finish with a special mention to Claudia who got us through a few bumps in the road on the way to our new home

Chris Β· 16 May 2024

Agent replied Β· 15 June 2024

Dear Chris, Thank you for your kind comments regarding Claudia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

I viewed, offered on and ultimately agreed a contract to rent a house with Snellers. Jessica was so helpful throughout, answering any emails promptly and was always on hand to answer any questions and expedite the process. I was left with the distinct impression my agent was on top of it throughout. Thank you for your service. Highly recommend.PositiveResponsiveness, Quality, Professionalism

James Β· 16 June 2021

Agent replied Β· 15 June 2024

Dear James, I was delighted to read the comments in relation to our Hampton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We've recently had a very pleasant experience with Snellers Hampton Hill as a buyer, with Christie and Gary who have helped steer us through every step from the first viewing to where we are now. Christie has been a real delight to deal with; her friendly attitude, support and advice has been much appreciated, helping make what can be a stressful time, much less so.

Brittany Β· 16 June 2020

Agent replied Β· 15 June 2024

Dear Brittany, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Just wanted to thank Christie for calling me out of the blue from a different area. I really appreciate the thought Christie put in the property matching and making it all work.

Jane Β· 11 July 2025

5/5

Google

Jessica has been wonderful to work with, she has been extremely helpful and always updating us immediately when need arrived. She has helped us in all aspects with making our first move as smooth as possible Would highly recommend Snellers for any future moving

Abbie Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Abbie, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hampton team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

A professional and customer focussed company

I have always received a timely and professional service from Snellers and been kept up to date on any issues. I have dealt with Sophie for a long time now and she has maintained the excellent sercice.

Carl Β· 5 December 2023

Agent replied Β· 16 June 2024

Dear Carl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Going through process of renting a property with this estate agent. Charlie has been amazing , very helpful and informative, polite and friendly and has made the proscess a breeze. Highly recomend

Kerry Β· 17 March 2024

Agent replied Β· 15 June 2024

Dear Kelly, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Very friendly and helpful team. The interactions I had in past and recently, I found the team extremely helpful. Taylor’s approach has been always super friendly and he patiently responded to any question or request. I also found the Sneller in Hampton not only professionals but also very respectful and moral. I am sure they don’t want to just sell but they find something I need and like. This is rare in today’s world that an agent is not just looking to sale but to help you to find what you need and like. On occasions Taylor offered helpful advises and he spent plenty of time explaining the market and value of the properties.

Mehdi Β· 17 March 2024

Agent replied Β· 15 June 2024

Dear Mehdi, We really appreciate you taking the time to leave such lovely comments about Taylor. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Having recently moved to Hampton, I rented a property through Snellers Hampton Hill, and I am pleased to say, the service offered was above standard. The patience and understanding of Hannah, Ayca and Kimberley in answering all the questions I had, was very helpful. special mention to Kimberley who went that extra mile, her attentiveness and knowledge of the area was much appreciated.. 5 five service all around.

Roxane Β· 17 June 2018

Agent replied Β· 15 June 2024

Dear Roxanne, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

Jessica has been really helpful whilst we’ve been looking for properties. She’s been informative and been able to provide information and help with all of our questions and concerns. She’s helped us have our offer accepted by working with us and the vendor.

Niamh Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Niamh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Thank you!

I'm grateful to both Jaime Lipscombe and Kali-Ann Hawker for helping with a difficult tenancy issue. They were able to find a solution that worked for all parties involved and no-one was left out of pocket

Caroline Β· 16 July 2026

5/5

Google

Thank you so much for helping us with getting our offer accepted. Throughout the process, Anthony, Ross and Taylor were very helpful and professional. We look forward to working with Snellers to complete our sale. THANK YOU!

Lakmini Β· 18 November 2023

Agent replied Β· 15 June 2024

Dear Lakmini, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Snellers's Google reviews

Questions about Snellers Hampton

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.

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