Trusted Agent profile · Hampton

Snellers Hampton reviews

★★★★★ Excellent

960 reviews across 3 platforms

197 / 201 High Street, Hill, Hampton, TW12 1NL

Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 960 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.

Google logo

4.9 / 5

632

Reviews on Google

This office

Yell logo

3.2 / 5

5

Reviews on Yell

This office

Trustpilot logo

323

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hampton office, from every platform, shown as written. First names only.

5/5

Google

Jessica has been really helpful whilst we’ve been looking for properties. She’s been informative and been able to provide information and help with all of our questions and concerns. She’s helped us have our offer accepted by working with us and the vendor.

Niamh · 16 June 2023

Agent replied · 15 June 2024

Dear Niamh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Trustpilot

Great Help

Both your staff member Foysol Ahmed and the plumbers that were sent to assist were friendly and helpful and our issue has been resolved. I'd like to thank Foysol and the team for their help with this.

Spencer · 13 November 2023

Agent replied · 16 June 2024

Dear Spencer, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We bought our new house through Snellers Hampton Hill and what a pleasant experience it was! We dealt mostly with Tom, who was incredibly helpful and accommodating when it came to viewings and liaising with the seller. We are so excited to move into our new home, and couldn’t be more grateful to Tom and his team.PositiveResponsiveness, Professionalism

Emma · 24 August 2021

Agent replied · 15 June 2024

Dear Emma, What a lovely review you have given regarding our Hampton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Sam from Snellers Hampton Hill was exceptional when my fiancée and I were relocating from Leeds, very professional and a great communicator. Due to our situation we needed to move in quickly, Sam liaised with the landlord and referencing agency to expedite the process and get us moved in within a week of our viewing - we couldn't have had a better experience.

Daniel · 16 June 2020

Agent replied · 15 June 2024

Dear Daniel, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

Me and my partner are first time buyers, and Snellers Hampton have been brilliant. Senior Sales Consultant Naj contacted us initially and really listened to what we wanted in order to identify suitable properties. Naj has also been really good at communicating and keeping in touch throughout the process, and we are now at the point of buying a place. Thank you Naj and the Snellers team.

Angela · 17 June 2018

Agent replied · 15 June 2024

Dear Angela, I am writing to say thank you for your kind comments about the service you received from our Hampton Hill Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

We recently brought and sold through Snellers Hampton Hill. From the first appointment with Jamie Hills I had confidence that him and his team would find me a buyer and find my onward purchase, and that they did. Jamie, Ryan, Freddie, Naj and Laura were very professional and polite throughout the process and gave great advice. I would 100% use Snellers again and recommend others to do so.

Catherine · 17 June 2017

Agent replied · 15 June 2024

Dear Catherine, Thank you very much for your great review regarding our Hampton Hill Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

I have to say it has been a pleasure to work with Sneller’s especially Jess and Alex have been great in supporting our search for rent properties. Prompt with view scheduling and follows based on our requirements. Would definitely recommend their services.

Lakshman · 16 June 2023

Agent replied · 15 June 2024

Dear Lakshman, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ruby has been fantastic and we have been genuinely pleased with her services through the whole process.

Kev · 5 November 2024

Agent replied · 12 November 2024

Dear Kev, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

Probably the easiest and nicest experience I've had since I began searching for properties in and around London. Staff actually answer your questions promptly and try to help in a friendly way. Jessica has been especially helpful.

Isabella · 19 October 2023

Agent replied · 15 June 2024

Dear Isabella, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Friendly and great service. Charlie and Oscar were great - knowledgeable and friendly, and provided regular updates. Thanks both!

Meg · 24 September 2024

Agent replied · 24 October 2024

Dear Meg, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Snellers

Snellers, particularly Sophie Sheppard with whom I have been dealing, have looked after any issues raised, either by my tenants or by myself, professionally and quickly and provided a really good support service. Many thanks.

Maggi · 21 November 2023

Agent replied · 16 June 2024

Dear Maggi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

It's not often that you come across such a professional and personable experience from start to finish. Jamie and Freddie were always on-hand to offer their advice and answer any questions I had. Even the typically arduous tasks that have to be completed when going through the sale/purchase of a property were done with much more efficiency. Thank you to the Snellers team at Hampton Hill!

Joshua · 17 June 2018

Agent replied · 15 June 2024

Dear Joshua, I am writing to say thank you for your kind comments about the service you received from our Hampton Hill Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

Taylor Harris has provided exceptional service. As a first-time buyer, I greatly appreciated his patience, guidance, and non-pushy approach. Taylor took the time to answer my questions, advise me on the home-buying process, and updates me regularly. His dedication and commitment to providing a positive experience were evident and I would highly recommend him to anyone seeking a professional and considerate estate agent. If you go through this branch do ask Taylor to deal with you, really nice guy!

Raby · 16 February 2024

Agent replied · 15 June 2024

Dear Raby, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I used snellers whilst looking for a flat, I spoke to Anthony who was very helpful and had great customer service, if I look for at other properties I will come back to snellers and Anthony.

Ben · 19 October 2023

Agent replied · 15 June 2024

Dear Ben, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Oscar has been a great help getting us through the process of renting our flat in Hampton. 10/10 service and guidance.

Charlotte · 9 August 2024

Agent replied · 23 August 2024

Dear Charlotte, Thank you for your kind comments regarding Oscar and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Sofie has been great so far assisting me in finding a place

Sam · 18 December 2025

5/5

Google

Very professional estate agents, Christie went above and beyond to get our dream home for us. Very honest and upfront about everything. We are very happy we were able to find the house we are going to live in so fast. Thank you Christie and thank you Snellers For making my family’s dream come true 👍 …

Ajit · 16 June 2021

Agent replied · 15 June 2024

Dear Ajit Thank you for taking the time in providing such lovely comments about Christie in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

1/5

Google

What a ridiculous, pushy female agent I had to deal with. She kept recommending properties we don’t need, and clearly not suitable for us, I blocked the agency’s number, she emailed me afterwards so I explained again we no longer wanna be contacted, but obviously she passed us to another agent who called us from another number. Doing an awful job guys. Christie Taylor, get some training. Sorry for being rude but what a ridiculous experience.

Ildikó · 12 July 2025

5/5

Trustpilot

Sophie Sheppard Hampton Hill

Sophie is so helpful and since she has taken over my maintenance for our house shes so efficient friendly and incredibly helpful. She is definitely 5 star materiel and a credit to any company.thanksTina Gray

TINA · 2 November 2023

Agent replied · 16 June 2024

Dear Tina, Thank you for taking the time to leave such a greatreview, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The viewing experience we've had with Snellers has been very positive. We have been met by Christie Jones on a number of occasions during our search and highly recommend her. Christie is professional, friendly and demonstrates a good knowledge of the area. She has been really genuine and honest with us which is are great traits that not all agents have.

Chris · 16 June 2020

Agent replied · 15 June 2024

Dear Chris, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I would like to thank Charlie and Yannick for their professionalism and great advice. They know their properties, the market and cared about my expectations. Thank you. Highly recommend them!

Florence · 16 February 2024

Agent replied · 15 June 2024

Dear Florence, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlie and Yannick. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.

5/5

Google

A friend and I recently secured a flat with the help of Jemma and Agnivesh. Agnivesh was really friendly and knowledgable when showing us around the property, and Jemma really helpful when going through the whole process. Would highly recommend!

Adrian · 16 June 2023

Agent replied · 15 June 2024

Dear Adrian, Thank you for your kind comments regarding the Hampton team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers supported us through our purchasing journey from start to finish in an efficient way. Thank you!

Effie · 16 March 2026

Agent replied · 16 April 2026

Dear Effie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

I would like to thank you to Anthony who is very helpful and supportive. The best thing is that he is fair and happy person very professional. I hope he will continue doing good work.

Shahzad · 19 October 2023

Agent replied · 15 June 2024

Dear Shahzad, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind Regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Snellers's Google reviews

Questions about Snellers Hampton

How many reviews does Snellers Hampton have?

Snellers's Hampton office has 960 reviews across three platforms: 632 on Google, 5 on Yell, 323 on Trustpilot (across the whole business).

What is Snellers Hampton's rating?

Snellers Hampton is rated 4.8 out of 5 across all 960 reviews, and 4.9 out of 5 on Google from 632 reviews.

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.

Where is Snellers's Hampton office?

Snellers Hampton, 197 / 201 High Street, Hill, Hampton, TW12 1NL.

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