Every review we hold for the Hampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to say a very big thank you to Jessica and her team, for the excellent service received. Jessica is exceptionally professional, friendly, kind, honest and very thorough. She kept me up to date throughout the entire process, which was unbelievably quick. Would highly recommend Jessica to anyone who is house hunting. Thank you Snellers "5 star service"
Vanya · 16 June 2020
Agent replied · 15 June 2024
Dear Vanya, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAnthony Bell was great showing me round when looking for a new property his local knowledge was faultless and attention to detail of what I was looking for was great highly recomend
Gareth · 18 December 2023
Agent replied · 15 June 2024
Dear Gareth, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Snellers in Hampton Hill, particularly with estate agent Anthony. He was exceptionally smart, professional, and provided valuable advice when it came to placing our property on the market.
If you're considering selling your property in the Hanworth, Hampton, or surrounding areas, I highly recommend giving them a shout. Their expertise and dedication make them a top choice for real estate services.
Overall, a fantastic experience, and I couldn't be happier with the assistance I received from Snellers.
Lisa · 18 December 2023
Agent replied · 15 June 2024
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotSophie at snellers is amazing
Sophie at snellers is amazing, keeping us updated and is so prompt with what ever we need! If Sophie is dealing with you at snellers I can promise you will be in good hands.
Marc · 26 October 2023
Agent replied · 16 June 2024
Dear Marc, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCouldn’t have had a better experience with Snellers. Anthony was the best agent I’ve ever encountered and has gone above and beyond for us. Would recommend Snellers to anyone; an absolutely incredible Agents.
J · 18 November 2023
Agent replied · 15 June 2024
Dear J Stride, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotEnd-to-end residential letting service
The Snellers office in Hampton Hill has supported us as first-time landlords throughout our end-to-end journey. Helping us to bed-in, helping us to find tenants at pace, helping us to ensure the property was compliant, and above-all, helping us with some complex tenant-relationship issues. We would, in particular, like to commend Sophie Shepherd, and Anna Harrison who have been engaged from day 1. It's nice to see managed residential property agents earn their fees and go above and beyond! Thank you.
Adam · 5 December 2023
Agent replied · 16 June 2024
Dear Adam, Thank you for taking the time to leave a wonderful 5* review. Sophie and Anna will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Snellers Hampton was great...The Sales team was really helpful with my search, they always keep me up to date with new properties available on the market. I would definitely recommend them.
Antonette · 19 October 2023
Agent replied · 15 June 2024
Dear Antonette, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRuby has been friendly, helpful, encouraging and efficient throughout the whole process. It has been a pleasure to have her working on my behalf.
Sophia · 16 May 2024
Agent replied · 15 June 2024
Dear Sophia, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotBrilliant Customer Service from Sophie Sheppard
I have been renting a flat through Snellers for 1 year now and I am generally happy with my overall experience apart from a few little things. I must highlight the brilliant customer service received from Sophie Sheppard though. She is very professional On one occasion I lost my patience and my cool which was not good. It wasn't her fault but she handled it very professionally and gracefully and still helped me fully to resolve the issue. I had to apologise after. She has always sorted all my problems out efficiently so well done Sophie ! Snellers and your management are lucky to have you Finn McClean
Mr · 29 November 2023
Agent replied · 16 June 2024
Dear Finn, Thank you for taking the time to leave a wonderful 5* Google review. Sophie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad 3 options to choose from for selling my property and from the off Tom Warrington and team really stood out with the attention they gave to the valuation and the total professionalism throughout the sales process and they shared some excellent advice. Would certainly recommend to anyone selling in the Hampton area.PositiveResponsiveness, Quality, Professionalism
Wyn · 16 June 2021
Agent replied · 15 June 2024
Dear Wyn, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI wish to personally thank Harley for all the help and support he has provided me with in the last week between showing me the property to view and helping and advising with the tenancy application process. He has been extremely pleasant, professional and courteous at all times. Pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value
David · 16 June 2021
Agent replied · 15 June 2024
Dear David, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleEach member of the team we dealt with worked professionally with us to navigate the sale of our house. They listened and responded to our requests. Ross did a great job dealing with the coordination and negotiations. To date everything is going smoothly and Ross is keeping us up to date with the progress.PositiveResponsiveness, Professionalism
Anthony · 16 June 2021
Agent replied · 15 June 2024
Dear Anthony, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend Snellers Hampton Hill. They were really proactive contacting us about new properties and great at communicating between parties. We hit a roadblock when several new offers came in after we had an offer accepted, and Snellers initiated a process which meant we got another chance to bid that was fair to all parties. The outcome was that we didn't lose the property which was a huge relief. All in all a positive experience with highly professional and proactive agents.
Stephanie · 18 November 2023
Agent replied · 15 June 2024
Dear Stephanie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton Hill office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have recently rented a flat with snellers and I must say that the agency is really good a specialy Gabriel is very nice and a very good. I will recommend the agency based in a experienced with a good members of a letting staff like Gabriel .
Mano · 16 June 2022
Agent replied · 15 June 2024
Dear Mano, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI’d like to say a massive thank you to Hampton Hill Snellers - and particularly Harry - for helping me sort my new flat. Excellent customer service and support from him throughout the duration of the process and happy to answer any questions at the drop of the hat. A very stressful situation made very simple and calm - thank you!
Grace · 17 June 2019
Agent replied · 15 June 2024
Dear Grace, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotWe have rented a property from Snellers…
We have rented a property from Snellers for 2 years. Very happy with the service. Sophie Sheppard has been very helpful to us,kept communication clear and concise. Thank you Sophie and Snellers.
Michał · 7 November 2023
Agent replied · 16 June 2024
Dear Michal, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJessica has been an absolute pleasure to deal with whilst sourcing my new place to live. She has a very personable nature and really understood my needs. I appreciated her honest approach too! Overall, all the staff at Snellers that I have met or spoken overall been very helpful and friendly.PositiveResponsiveness, Quality, Professionalism
Alisa · 24 August 2021
Agent replied · 15 June 2024
Dear Alisa, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery good agency! Being helped by Sofie and Gabriel . Prompt reply and very responsive.
Oxana · 22 October 2025
★★★★★ 5/5
GoogleOscar was lovely, a pleasure to speak to. The agency is fast in responding and booking viewings for lettings.
Amelia · 15 July 2024
Agent replied · 12 November 2024
Dear Amelia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI have used Snellers Hampton Estate Agents for a number of years now, selling and buying. I find them all very professional and friendly.
Jessica is a Senior Lettings Consultant I am dealing with and has been so helpful and answering my many questions. A big thumbs up from me.PositiveProfessionalism
Andrea · 13 January 2022
Agent replied · 15 June 2024
Dear Andrea, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleAfter buying our first home with Snellers 8 years ago and having such a positive experience and subsequent experiences with other agents in between that were not so positive, our first choice this time was always going to be Snellers when it came to selling it. It was a bonus that Snellers happened to be the agent with the house we have now had an offer accepted on. They have been helpful and professional throughout. Always available to deal with queries, explaining in enough detail and remained transparent during the whole process. We have mainly been dealing with Ross, Taylor and Antony who have been great, however the team as a whole have made our experience as trouble free as it could be in a challenging market. I would thoroughly recommend Snellers.
Caroline · 19 October 2023
Agent replied · 15 June 2024
Dear Caroline, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleJess has been such a wonderful help in my property search! Always happy to help, and very quick to answer any questions.
Bradley · 16 May 2024
Agent replied · 15 June 2024
Dear Bradley, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Service for Tenants
Snellers Teddington have been excellent all throughout our tenancy. We have dealt with numerous agents at Snellers, including Josh, Bethany, Amy and Ayca, and each and every time we have had excellent service from them.Our main contact throughout our tenancy was with Josh Moody who managed any property issues that arose with efficiency and always kept in touch throughout the works that were taking place until they had been done to everyone's satisfaction.I highly recommend Snellers Teddington for their professionalism and personable attitude, and for all the support they have provided, starting from our time searching for a rental property through to the final few weeks of our tenancy. Thank you!
Customer · 12 October 2023
Agent replied · 16 June 2024
Hello, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotSnellers estate agents have been…
Snellers estate agents have been managing my property for approximately 5 years and the level of service has been amazing. When there was a major issue with my flat it was Sophie Sheppard who delivered what I can only describe as going above and beyond for me, dealing with incredibly incompetent people plus organising the insurance payments I can honestly say if it wasn’t for Sophie I don’t know what I would of done. I would highly recommend Snellers.
Lesley · 5 November 2023
Agent replied · 16 June 2024
Dear Lesley, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.