Trusted Agent profile · Hampton

Snellers Hampton reviews

★★★★★ Excellent

959 reviews across 3 platforms

197 / 201 High Street, Hill, Hampton, TW12 1NL

Part of Snellers, see every office.

Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.

Google logo

4.9 / 5

632

Reviews on Google

This office

Yell logo

3.2 / 5

5

Reviews on Yell

This office

Trustpilot logo

322

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hampton office, from every platform, shown as written. First names only.

5/5

Google

Snellers were excellent at guiding me through the process of selling my house; directing me to enable buyers to see the house at it’s best and then ensuring they never stopped until I was across the finishing line. I would recommend Tom and Gary and Danielle highly. Thank you so much to you all.

Lulu · 16 June 2020

Agent replied · 15 June 2024

Dear Lulu, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Professional and friendly service. Highly Recommended

After using Snellers letting services for over 2 years as a landlord I recently engaged them to sell my property. From the moment I first spoke to the sales team I was completely impressed by the level of customer service and their professionalism. They continually kept me informed of progress and feedback, provided sound and well informed advice and guided me through the selling process with patience and understanding. The end result is that I sold my property and attained the price I was after. Thank you to Chelsea, Harry and the team. Highly recommended.

Joeanne · 29 September 2021

5/5

Google

We would definitely recommend looking at properties with snellers. We had a very young girl show us around the properties and she was an absolute joy and had such a passion for her job which helped our experience of looking for our home. It was pleasure and we just wanted to pass our thanks to her.

Oliver · 5 November 2024

Agent replied · 12 November 2024

Dear Oliver, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah

5/5

Google

Harley from Snellers in Hampton Hill has been absolutely brilliant in helping us with our property search. He has been extremely proactive in finding properties which included everything we were looking for and went out of his way to provide excellt customer service which was much appreciated!PositiveResponsiveness, Quality, Professionalism

Ryan · 16 June 2021

Agent replied · 15 June 2024

Dear Ryan, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Jess in Lettings has been absolutely fantastic. This is tough time in general for everyone and she has made the experience of renting a house better than we would have ever expected. This office have gone beyond to ensure this process was efficient and took our needs into consideration.

Justin · 16 June 2021

Agent replied · 15 June 2024

Dear Justin, We are delighted that you took the time to leave such a fantastic review which the Hampton Hill team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Thank you to Jessica in Lettings for her wonderful customer service. She was extremely polite, very professional and so helpful which made our experience with Snellers a positive one. I would recommend anyone who is looking to rent a property in the Hampton area to go through Jessica.PositiveResponsiveness, Professionalism

Aisling · 16 June 2021

Agent replied · 15 June 2024

Dear Aisling, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We have been using Snellers for almost 9 years to manage our rental property. They have always given a great service, kept us well informed, and Isabella has been particularly helpful over recent months with a number of maintenance and repair issues that we have had with the property. Top service, thanks Isabella!

Sarah · 16 June 2020

Agent replied · 15 June 2024

Dear Sarah, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Anthony is excellent, he is is genuine and honest, just like all my experiences with the staff at snellers. I highly recommend him and snellers.

Nida · 18 December 2023

Agent replied · 15 June 2024

Dear Nida, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Bailey Mansell was polite, swift to respond and efficient. In addition, our experience with both him and his colleagues throughout the term of our tenancy has been a highly positive one.

Thora · 21 July 2023

Agent replied · 15 June 2024

Dear Thora, We really appreciate you taking the time to leave such lovely comments about Bailey. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hampton team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Sophie is a very good at her job and…

Sophie is a very good at her job and very focused on finding a solution to any problems that we may have. A credit to Snellers

Graham · 23 November 2023

Agent replied · 16 June 2024

Dear Graham, It’s great to hear that you have had a brilliant experience with Sophie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jessica's been a delight to work with and understood my requirements clearly. She was calm, collected and didnt rush viewing decisions whilst submitting as much information as possible to enable an effective decision. She relentlessly searched and provided various befitting options in an otherwise competitive lettings market. She remained supportive and presented more options when I couldnt find the right property for my requirements and I cant recommend her enough and wish her the very best in her assignments !

Andy · 16 June 2023

Agent replied · 15 June 2024

Dear Andy, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently renovated my property before placing it back on the market. Before the renovation, Yacine visited the property with me and provided me with feedback on what I should and shouldn't do. His advice was much appreciated. During the renovation, Jessica supported me, and provided me with a valuation upon conpletion. A candidate was proposed to me the day after the property went on the market. She rang me with a detailed description of the candidate and I agreed to the lease. On Monday, I signed the tenancy agreement for a three-year letting. I was very happy with the service provided.

W · 16 June 2023

Agent replied · 15 June 2024

Dear W, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Great job

Zara has been really helpful, very pleasant to deal with and has made this a smooth experience for us.

Subhash · 12 April 2024

Agent replied · 16 June 2024

Dear Subhash, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

The whole sales team at Snellers Hampton were really helpful and happy to answer all our questions. Special mention to Anthony who answers all our difficult questions.

Linette · 19 October 2023

Agent replied · 15 June 2024

Dear Linette, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Hampton Hill office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter , Customer Relations Team

5/5

Google

Ruby has been great help during our first time looking and buying a house. Made the experaince super easy and is very quick to response to questions

Luke · 19 October 2023

Agent replied · 15 June 2024

Dear Luke, Thank you for your kind comments regarding Ruby and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The Sales Team at Snellers Hampton were very helpful and friendly. Special mention to Anthony, Ross, Taylor & Ruby..Cannot recommend this estate agent enough! Thank you team!

Rose · 19 October 2023

Agent replied · 15 June 2024

Dear Rose, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Charlie was very helpful and professional in helping us find a property. Would highly recommend.

Llio · 24 June 2024

Agent replied · 23 August 2024

Dear Lilo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I certainly had a fantastic experience, no delays, the agent who served me, Ashleigh, was of great assistance. It being my first time to view a property in this country, she really took her time to explain to me clearly how the whole process works out, and she was able to answer all the questions and concerns that I had. I received an excellent service.

Misheck · 16 May 2024

Agent replied · 15 June 2024

Dear Misheck, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Very pleased to have instructed Snellers as our agents for our property sale. An extremely professional agency throughout the process. Communication was excellent - which came at appropriate and regular intervals. Clare Herring was an absolute star in progressing the sale - chasing the solicitors and liaising between parties as and when required. Not the most straightforward of sales - through no fault of Snellers - so thanks to you all!PositiveQuality, Professionalism

Ross · 24 August 2022

4/5

Google

Snellers of Hampton found us a buyer for our Property in super quick time They were professional and the Sales Executive Christie kept us informed and liaise between the buyer and us at all times and must be commended for her professional services in concluding the sale.PositiveResponsiveness, Professionalism

Nat · 16 June 2021

Agent replied · 15 June 2024

Dear Nat, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Harley was very responsive and polite! He helped us a lot throughout the entire process. From the beginning he always responded to our enquiries very fast. We have managed to sign the contract the way we wanted and we are very happy that he supported us.PositiveResponsiveness, Quality, Professionalism

Leonardo · 16 June 2021

Agent replied · 15 June 2024

Dear Leonardo, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Charlie Southall at Snellers Hampton was professional, responsive, and easy to deal with. The process went smoothly and communication was clear throughout. Would recommend

Monique · 17 May 2025

5/5

Trustpilot

Marcus has been a fantastic broker in…

Marcus has been a fantastic broker in securing a tenant for our buy to let property in St Margaret’s. He has been professional, personal and attentive to our needs and timelines. Would definitely recommend him in the pursuit of getting the job done!

Kerry · 8 April 2022

Agent replied · 16 June 2024

Dear Kerry, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would definitely recommend Snellers in Hampton hill. They were very professional and helpful when we sold our property 2yrs ago. I am now looking for a property for my parents and Danielle has been really kind and helpful during this process her professionalism, kindness and patience have been very much appreciated!

Fiona · 16 June 2020

Agent replied · 15 June 2024

Dear Fiona, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

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Questions about Snellers Hampton

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.

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