Trusted Agent profile Β· Hampton

Snellers Hampton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

959 reviews across 3 platforms

197 / 201 High Street, Hill, Hampton, TW12 1NL

Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.

Google logo

4.9 / 5

632

Reviews on Google

This office

Yell logo

3.2 / 5

5

Reviews on Yell

This office

Trustpilot logo

322

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hampton office, from every platform, shown as written. First names only.

5/5

Google

Snellers in general and Charlie in particular have been extremely helpful with my reletting of my flat. Charlie has gone above and beyond in what he has done for me - I couldn't have done it without him. He is professional, proactive and friendly. I can recommend him and Snellers highly.

Shelagh Β· 17 October 2024

Agent replied Β· 24 October 2024

Dear Shelagh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

I’ve just recently looking for a property and had the pleasure of meeting Molly. She was kind, professional, and incredibly helpful throughout our conversation. Molly patiently answered all my questions and impressed me with her knowledge and understanding of the process. Thank you again for all your help Molly, I truly appreciate it!

Mia Β· 16 October 2025

5/5

Trustpilot

Snellers St Margaret’s - Excellent team

I sold my property in Isleworth through Snellers St Margarets. The team were brilliant from start to finish, providing regular communication and managing my sale with professionalism whilst also making the process enjoyable. A sale was made quickly and the process was fast and efficient. I’m already moved and in my new home faster than expected. Hitesh Patel looked after the sale and was a pleasure to liaise with. His advice and support guided me through selling my first property making it a straight forward process. He kept in regular contact with my solicitor and got back to me quickly with messages from the buyers. Hitesh was always happy to answer any queries I had. Andy and Dyaun in the Snellers office were also a pleasure to liaise with and gave a great deal of helpful information and support. I would not hesitate to sell with Snellers again in the future, they are an excellent team of estate agents.

Helen Β· 21 February 2020

5/5

Trustpilot

Great service

Snellers is a good local company I've used for a number of years. Sophie Sheppard has always been very helpful and professional in her approach, I've enjoyed working with her across a number of tenancies.

KD Β· 16 May 2025

Agent replied Β· 26 May 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Priyanka

5/5

Google

Great experience from start to finish. Yacine and his team are very knowledgeable and professional. Thank you 😊 …

Katherine Β· 18 December 2023

Agent replied Β· 15 June 2024

Dear Katherine, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great service from the team in the Hampton office. Efficient, responsive and on the ball! I know I'm in safe hands. Thanks Jess and the team.

Ekta Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Ekta,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We rented through Snellers Hampton for 4 years and would highly recommend them to anyone looking at settling in the Hampton area. Isabella and Elizabeth were our property managers and I can honestly say they made the whole experience (start to finish) pain free, thank you to you both.

Craig Β· 17 June 2019

Agent replied Β· 15 June 2024

Dear Craig, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Isabella is a great property manager

Isabella is a great property manager . She recently took over from my previous property mgr (who was also fantastic) I am an overseas landlord and she made the effort to meet me when I was back in UK so she could introduce herself. She is communicative and checks in regularly to make sure all is ok. This is v reassuring to an overseas landlord so we can be kept informed. When I asked her to send photos of a recent renovation that had to be done on my property she obliged in a very timely manner. 5* service!

Koukla25 Β· 16 November 2019

4/5

Trustpilot

High quality communications from…

High quality communications from Snellers gave me the reassurance my property was in good hands. Huge thanks to Sophie Sheppard!

JaM Β· 3 November 2023

Agent replied Β· 16 June 2024

Dear JaM Wagstaff, Thank you for your great review, and mentioning your experience with Sophie. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Highly recommend Snellers!

I am so pleased with the service provided by Snellers. We have been renting through them for about 5 years. The initial move was fantastic, well organised. The whole team have been fantastic. The property is managed by them too , a special thank you to Isabella who has been amazing and so helpful. She is always a just a phone call away, responds quickly to emails and always follows up to ensure that the any work carried out is done properly. Highly recommend Snellers!

Julie Β· 15 August 2019

5/5

Google

Jess and her team are great! They helped us so much finding our place, always friendly and professional! I would definitely recommend!! All the best!

Marco Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Marco, Thank you for taking the time to leave a wonderful 5 star Google review. Jess and the team will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have had extensive experience of estate agents over recent years but the team at Snellers are by far the best that I have dealt with. They offered excellent pre sales advice as well as getting high numbers of serious buyers through the door and once the sale was agreed their dedicated sales support manager navigated us through the process, often keeping us better informed than our conveyancer. I would thoroughly recommend them

Julia Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Julia, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Trustpilot

After a slow start, our new property manager was excellent!

I have been with snellers for just over a year now. We have had a few problems in our property which took some time to resolve however, Lisa was always very friendly and helpful when she became our property manager. She would keep in touch and was relatively easy to contact for a letting agent! Towards the end of our tenancy she has been amazing with everything, also some of the other staff around the office have been very helpful regarding our property!

Leanne92 Β· 24 July 2019

5/5

Trustpilot

Excellent Service and Understanding!

I’ve been with Snellers for almost a year now and have never ever had a problem with them. Compared to previous estate agents from previous homes, which were no help and not so understanding. One colleague called Matt has been more than helpful and very reassuring throughout my tenancy. I was going through a difficult situation and Matt was very speedy in offering his support so I could get everything quickly sorted. If there was ever a problem Matt was the go to person to get this sorted out. Out of my experience Snellers are one of the best companies I’ve dealt with. Thank you.

Kane Β· 23 July 2019

5/5

Google

My wife and I made contact with Snellers (Hampton Hill) initially to see a property for sale on their website. Like most property purchases you need to get your house on the market should you want your offer to be accepted. Snellers without any pressure carried out a valuation. Some valuations can have a significant range which isn’t good! whereas Snellers, who know the local market well, sought to price the house at a figure which pleasantly surprised us and would tempt buyers through the door for viewings. The advise was that if the property was marketed right and coupled with their data base of potential and new buyers expectations, it would be under offer very quickly, clearly their strategy worked because after the first block viewing, we had 4 offers on the table, 2 of which were the full asking price. The Snellers manager would then seek to clarify each of the buyers positions and establish whether they are genuine proceedable offers. We received regular updates and through regular conversations built up a good relationship with the Snellers management team. We decided to proceed with an offer just under the asking price because of their position whereas the others weren’t as well positioned to move as quickly. Unfortunately the sale fell through due to the small chain further down. Clearly frustrated, Snellers had it back on the market in a week and we secured a cash buyer and the sale was successfully completed circa 8 weeks later for the full asking price. In parallel during the sale process of our property, we were actively looking at properties for sale, most of which were through Snellers. We had specific expectations of what we were looking for and the Snellers management found 3-4 really good properties which we made offers on. During the β€˜offer’ phase, we were given updates regularly. The Snellers team knew my financial limit and respected it but occasionally presented a change of perspective and highlighted the opportunities in terms of potential and resale value especially with a project e.g a house that needs a lot of work on it. Overall, I would strongly recommend Dan, Tom and Danielle and the team in the Hampton Hill branch who made the process of selling our home of circa 10yrs a pleasant experience. R&R

Robert Β· 17 June 2019

5/5

Google

I have recently used Snellers in the search for a new tenant for a flat that I let out and have found the team (and especially Imogen, with whom I've had the most contact) to be very thorough, professional and friendly. They have been in regular contact and worked tirelessly on my behalf to find a suitable tenant and to give me sound advice on all aspects of letting and managing my property. I would not hesitate to recommend them or to use them again. Many thanks.

Alex Β· 17 June 2019

5/5

Google

Antony was very good great knowledge of property definitely recommend

Rhian Β· 16 May 2024

Agent replied Β· 15 June 2024

Dear Rhian, Thank you for your kind comments regarding the Hampton Hill team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Currently purchasing a property with Snellers, and Ross Cameron has been outstanding. Easily approachable, always contactable and most of all shows genuine empathy with the emotions involved with a sale / purchase. Couldn't recommend Snellers and in particular Ross highly enough.

Matthew Β· 16 June 2021

Agent replied Β· 15 June 2024

Dear Matthew, Thank you for taking the time to leave a review regarding your experience with Ross in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We’re super grateful to Oscar from Snellers for helping us out in our search for the perfect place to live. After viewing our first property with him, he went above and beyond to provide countless more options that were all tailored to exactly what we needed. He helped us to choose between our top options and we’re all so happy with the house we have now moved into. Oscar helped to make an already stressful process, much more streamlined and straightforward.

Rosie Β· 29 October 2024

5/5

Google

We purchased out first home through Snellers and had dealings with Jeremy, Gary and Danielle especially. All were extremely helpful and professional. Any queries or requests we had were dealt with in a timely manner, and they made our first purchase very easy and stress-free!

Annette Β· 16 June 2020

Agent replied Β· 15 June 2024

Dear Annette, I was delighted to read the comments in relation to our Hampton Hill office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

The team at Snellers Hampton Hill were relentless in their approach to my property sale. They pulled out all the stops when pushing for exchange and I definitely couldn't have done it without them. Special mentions to Jamie, Sonia, Freddie and Naj who were always available, polite and professional.

Emma Β· 17 June 2018

Agent replied Β· 15 June 2024

Dear Emma, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Yell

Snellers Hampton Hill -TW12 -

Hampton Hill, UK, team were excellent! Imorgen Smith and Harry Appleyard, Both were brilliant. They managed to get our property viewed within days of us signing rental agreements. Their efforts were successful within days in finding us a tenant for the asking price. Solely on their skills and efforts. Most importantly Harry kept us informed every other day, of viewers opinion, which made us prepare to cater to that specific thought of the potential. Moreover gave us confidence Snellers team was a winning formulae. Well-done! and Thank you for the efforts and the great attitude.

GihanM Β· 18 January 2019

5/5

Google

Thank you Taylor and team for helping us find the dream home for my parents. You were always available whenever we had any questions.

Jess Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Jess, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.

5/5

Google

Harley was immediately welcoming when showing us our new property. Harley was also very easy to communicate with and always got back to straight away with any questions asked. Made it very easy for me being my first place !PositiveProfessionalism

Nathan Β· 16 June 2021

Agent replied Β· 15 June 2024

Dear Nathan, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Snellers's Google reviews

Questions about Snellers Hampton

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.

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