Trusted Agent profile · Hampton
★★★★★
959 reviews across 3 platforms
197 / 201 High Street, Hill, Hampton, TW12 1NL
Part of Snellers, see every office.
Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
Tell us what you need and we'll put you in touch. Snellers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampton.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hampton office, from every platform, shown as written. First names only.
5/5
GoogleWe’re super grateful to Oscar from Snellers for helping us out in our search for the perfect place to live. After viewing our first property with him, he went above and beyond to provide countless more options that were all tailored to exactly what we needed. He helped us to choose between our top options and we’re all so happy with the house we have now moved into. Oscar helped to make an already stressful process, much more streamlined and straightforward.
5/5
GoogleThe team at Snellers Hampton Hill were relentless in their approach to my property sale. They pulled out all the stops when pushing for exchange and I definitely couldn't have done it without them. Special mentions to Jamie, Sonia, Freddie and Naj who were always available, polite and professional.
Dear Emma, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
YellSnellers Hampton Hill -TW12 -
Hampton Hill, UK, team were excellent! Imorgen Smith and Harry Appleyard, Both were brilliant. They managed to get our property viewed within days of us signing rental agreements. Their efforts were successful within days in finding us a tenant for the asking price. Solely on their skills and efforts. Most importantly Harry kept us informed every other day, of viewers opinion, which made us prepare to cater to that specific thought of the potential. Moreover gave us confidence Snellers team was a winning formulae. Well-done! and Thank you for the efforts and the great attitude.
5/5
GoogleThank you Taylor and team for helping us find the dream home for my parents. You were always available whenever we had any questions.
Dear Jess, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
5/5
GoogleHarley was immediately welcoming when showing us our new property. Harley was also very easy to communicate with and always got back to straight away with any questions asked. Made it very easy for me being my first place !PositiveProfessionalism
Dear Nathan, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleAmazing experience with Snellers Hampton Hill. Great continuous communication from Yacine and his team. Thank you!
Dear Elisha, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleSnellers (and in particular Freddy) were very helpful to us when buying our house. They liased speedily with the vendors, kept us updated throughout, acted with integrity and did their best to support us in buying the house we wanted. The Hampton Hill office is friendly and professionally run
Dear Angela, I am writing to say thank you for your kind comments about the service you received from our Hampton Hill Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotProperty management
Sophie Sheppard has been managing works on my property and she has been very efficient and helpful. Thanks
Dear Alan, Thank you for your review, and mentioning your experience with Sophie. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotGreat support for tentants
As tenants, it can often be a challenge to be heard and supported, either by Landlords or Managing Agents. Shaun Brayshaw at Snellers has been superb in taking care of us. He goes above and beyond to ensure that our concerns and needs are addressed. Shaun facilitated an emergency boiler replacement right before a bank holiday too.
Dear Shaun, Thank you for taking the time to leave a wonderful 5* review. Shaun will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI can’t thank Snellers enough. They went above and beyond, kept me updated throughout, and really cared about helping me. Sofie especially took a lot of time to make sure I was happy. I’d happily recommend them to anyone.
5/5
GoogleChristie Jones has been professional, friendly and helpful throughout our purchase so far. She went above and beyond the call of duty by carrying our baby round several viewings too! We hope the process continues smoothly so that we are Hampton locals soon.
Dear Laura Falk, Thank you for your kind words regarding Christie Jones in our Snellers Hampton Hill office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleSo far have had a really positive experience with all at Snellers Hampton Hill. Tobias was especially friendly, knowing how to deal with potential buyers in the right way, and Tom's experience has been very helpful in our search so far. Would recommend.
Dear James, Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
4/5
TrustpilotI have dealt with Snellers for the leasing of my flat
I have dealt with Snellers for the leasing of my flat for a number of years. They have always been very good in coming back to me in good timescales and in getting work sorted out. I would highly recommend dealing with Sophie Shepperd on the property mgmt side, Agy Foolchand and Kieron Melly on Lettings and the lovely Martin English on the sales side.
Dear Sharon, Thank you for taking the time to leave a lovely review regarding Sophie, Agy, Kieron and Martin. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank you Antony for your help valuing my late father’s property. Highly recommend your services.
Dear Julia, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHannah was brilliant in helping with my rental search. She gave up so much of her time to help me find something that was truly what I was looking for. The team were always polite and everything was efficiently. Many thanks to Hannah and her excellent team!
Dear Cara, I am writing to say thank you for your kind comments about the service you received from our Hampton Hill Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleI have bought my current house through Snellers Hampton and I'm impressed with how the agency handled the sale from the very skillful way Ross negotiated the price (although not in our favor😉)to the support Clare from after-sales support provided to get this sale over to completion. Selling and buying property is such a stressful process with so many parties involved, it is so hard sometimes to know who to really trust but with the support of Ross and Clare we have managed to complete within 2 months! They have been so helpful and professional and made it that much easier for me. I hope I don't have to think about selling my new lovely home any time soon but when I do, Snellers Hampton will be the only agency that I will consider.PositiveResponsiveness, Quality, Professionalism, Value
Dear Marzena, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotI was shown a couple of flats by Matt…
I was shown a couple of flats by Matt Ross and he was very professional. Kept me updated on all new properties that met my requirements. He was very informative and attentive to my needs. Thank you Florence
Dear Florence, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Teddington office. Kind Regards, Sarah Tranter, Customer Relations Team
4/5
GoogleVery happy with Snellers overall, kept in contact and gave us market advice along the way. Despite a delay in the process they kept our buyer engaged and updated. Danielle Boyd was an efficient, direct and professional agent, I would recommend Snellers.
Dear Tracey, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotExceptional B2B and domestic service provider
As a director of professional property service provider, I have found Snellers estate agents to be exceptional in their business to business dealings. This is due to their professional and experienced staff such as Sophie Shephard that they enjoy an upward graph of success in both domestic and business sector. We aim to continue our business relation with this 5 star company in future.
Dear GMG LTD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotSophie was very helpfull after…
Sophie was very helpfull after reporting some issues in the flat that need repair
Dear Julia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank you to Danielle Boyd and team at Snellers in Hampton Hill - we have just exchanged on a property and have been impressed with how painless the process has been. They have been helpful and professional throughout and I would certainly recommend them.
Dear Alison, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWe bought a house through Snellers & our agent Ross Cameron was a delight to work with. He was at all times professional, friendly & helpful. We would highly recommend Snellers!
Dear Louise, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJess was super helpful with trying to find us a new home! I couldn’t recommend her enough!
Dear Octavia , Thank you for taking the time to leave a lovely review regarding Jess. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotHelpful, quick & lovely people!
Our property manager, Bella Murton, is a lovely person and acts very promptly to an issue. I had an issue where I had a leak into my room, she came that afternoon, she took a look and booked in the contractor to come and asses the issue the following day! A shout out to Gary too, he was also lovely and fixed the guttering as soon as the rain decided to stop for a while.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.
Tell us what you need and we'll put you in touch. Snellers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampton.
