Every review we hold for the Hampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDealt with the team over the past few years and have always been professional and pleasure to deal with. Big thanks to Tom who has been very focused and knowledgeable on my search requirements and has gone the extra mile.
Andrew · 17 June 2019
Agent replied · 15 June 2024
Dear Andrew, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service
Staff have always been efficient in responding to any queries that we have. The whole process from arranging a viewing of the property to moving into the flat was all relatively simple and hassle-free.Our property manager Bella has been a great help in assisting us with any issues and queries that we've had. This has made the first few weeks since moving into our new rental flat a lot less stressful.
Lauren · 31 October 2019
★★★★★ 5/5
GoogleAnthony was really brilliant and helpful highly recommended!
Joshua · 17 January 2024
Agent replied · 15 June 2024
Dear Joshua, Thank you for leaving a kind 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleProfesional and friendly services. Thank you Charlie S for all your help.
Gosia · 14 April 2025
★★★★★ 1/5
TrustpilotAvoid buying any property with this agent
Avoid buying any property with this agent. I withdrew my offer due to their unprofessional and untrustworthy behaviors. Despite the fact that the seller accepted my offer, and that my mortgage was ready, Snellers (St Margarets) kept the property open for new viewings without exposing that it's under offer. I learned about the situation, having shared my friend's contact info with them. They recommended the very same house to my friend, unintelligently forgetting about the definition of friendship.
Erdinc · 27 December 2021
Agent replied · 16 June 2024
Dear Mr Pinar, I’m disappointed you have left this review despite our best efforts to resolve the matter for you. I understand Paul Herring has reached out to you and responded to your complaint too. Once again I am sorry we have not met your expectations, but I wish you all the very best for the future. Kind regards, Sarah Tranter, Customer Relations
★★★★★ 5/5
GoogleSophie was really helpful and prompt in dealing with an issue with our flat. 😊😊 …
Josephine · 16 June 2023
Agent replied · 15 June 2024
Dear Josephine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophie, Jess and Gabriel have all been brilliant. Great communication with me, always updating me by phone without me having to chase. I have been given good constructive feedback and advice the whole way through. Gabriel secured a suitable tenant on the first day of back to back viewings.
The transaction to move in has been seamless, with perfect contact and explanation from Gabriel.
Annabelle · 16 June 2023
Agent replied · 15 June 2024
Dear Annabelle, Thank you for your review regarding your experience with our Hampton Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleHarry was very professional and helpful. He ensured we were kept informed on the progress of our new let at all times which ultimately meant that we were able to move in without any fuss on the date required.
Steve · 17 June 2019
Agent replied · 15 June 2024
Dear Steve, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Snellers Hampton hill. It was the only company that was really interested and sending me new properties almost every day. As for Jessica Taylor …what can I say absolutely the best agent I have ever meet!answering at every moment on the phone calls dealing with everything and sorting out everything details. Thank you Snellers!!!
Alexanter · 19 October 2023
Agent replied · 15 June 2024
Dear Alexanter, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAnthony is really accomodating and very trustworthy
Lou · 17 January 2024
Agent replied · 15 June 2024
Dear Lou, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery different kind of estate agents and definitely cut above the rest. Charlie Southall in particular was fantastic with us - professional, supportive and answered my many many questions. He made the stressful process easier to navigate and helped find us a new home in no time at all. Would highly recommend.
Sabina · 17 March 2024
Agent replied · 15 June 2024
Dear Sabina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleCouldn’t fault their service - Tom Warrington and Clare Herring went above and beyond to ensure our house purchase went very smoothly - I would highly recommend using this branch of Snellers
Mark · 16 June 2021
Agent replied · 15 June 2024
Dear Mark, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleThank you so much to Jess for an excellent service. Jess was extremly professional, knowledgable and very proactive. It was a real pleasure to work with her! Gold star service.PositiveResponsiveness, Quality, Professionalism
Tania · 16 June 2021
Agent replied · 15 June 2024
Dear Tania, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJessica is been a very helpfull and professional help for us for all the paperwork of renting an appartment. I highly recommend her services as well as her company. Most appreciated.PositiveResponsiveness, Professionalism
Angel · 16 June 2021
Agent replied · 15 June 2024
Dear Angel, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad an amazing experience with Snellers in Hampton Hill. Booked a viewing with Harley who was brilliant, very knowledgable about the property we were visiting and very honest. Upon finding out more about what we were looking for, he even took the time to show us another nearby property which we really loved! As a first time renter, he was very helpful and gave us lots of useful information for the future. Would definitely recommend trying to book in with Harley if you can!
Danny · 16 June 2021
Agent replied · 15 June 2024
Dear Danny, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRecently purchased our house through Snellers Hampton Hill. Incredibly pleased with the professional service we received. Despite it being a house in chain, we were provided with daily feedback from our dedicated advisor Claire. She was extremely proactive and positive in responding to our queries and kept us in loop regarding any developments. Furthermore, Gary, the director was also available to respond to our queries enthusiastically. This was greatly appreciated by us considering we were purchasing a property in a long chain and that too in unusual times of Covid. Highly recommended to anyone looking for a Five star service.
Sabeen · 16 June 2021
Agent replied · 15 June 2024
Dear Sabeen, Thank you for taking the time to leave a review regarding your experience with Claire and Gary in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
Googlewe have just bought a bungalow in Hampton,the team were very efficient
and Tom kept us informed all the way through.Offered a lot better service
than the people selling my house.Thanks once again Mark and Diane
Mark · 16 June 2020
Agent replied · 15 June 2024
Dear Mark, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWhat wonderful agent I dealt with. She needs a mention Naj Fox so knowable and always so helpful when ever I phone with a new question she has shown me that customer service is not dead. Thank you Naj again.
Felicity · 17 June 2018
Agent replied · 15 June 2024
Dear Felicity, We are delighted to read that our Hampton Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
TrustpilotThank you Sophie for all your help
Thank you Sophie for all your help, great support
Tom · 23 November 2023
Agent replied · 16 June 2024
Dear Tom, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThanks Antonia for an exceptional viewing! Super helpful and had answers to all our questions
Benjamin · 16 June 2023
Agent replied · 15 June 2024
Dear Benjamin, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAnthony is very accomodating and helpful
Vickson · 17 January 2024
Agent replied · 15 June 2024
Dear Vickson, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAnthony was marvellous and really good
Gian · 17 January 2024
Agent replied · 15 June 2024
Dear Gian, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAnthony was brilliant and very professional
Hernanin · 17 January 2024
Agent replied · 15 June 2024
Dear Hernanin, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe attention to detail is the main plus point and the staff are very helpful indeed from contact over properties through to viewing as well. Staff are prompt, reliable and polite.
Andrew · 16 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
