5/5
Fantastic service
Fantastic service! Alex was always extremely helpful, polite and responsive.
Agent replied · 16 June 2024
Thank you for your wonderful review regarding Alex. Kind Regards, Sarah Tranter Customer Relations Team
Trusted Agent profile · Hampton
★★★★★
959 reviews across 3 platforms
197 / 201 High Street, Hill, Hampton, TW12 1NL
Part of Snellers, see every office.
Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hampton office, from every platform, shown as written. First names only.
5/5
Fantastic service
Fantastic service! Alex was always extremely helpful, polite and responsive.
Thank you for your wonderful review regarding Alex. Kind Regards, Sarah Tranter Customer Relations Team
5/5
Jessica and Tom and the team at Hampton Snellers were very impressive when we purchased our new home from them. They were professional and responsive.PositiveResponsiveness, Quality, Professionalism
Dear Judith, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
I have rented my property through Snellers for 10 years now and have always found their service excellent. Recently Bella has been particularly helpful with arranging repairs and renovation. Highly recommended
Dear Nick, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Staff at Hampton Branch were always extremely helpful when consulting about renting. They kept us updated and were always so happy to answer any questions. A great service - would recommend to anyone. Thank you.
Dear Trish, Thank you very much for your great review regarding our Hampton Hill Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
5/5
As prospective buyer we were more than delighted by Mr Tom Warrinton's help organising viewings and provided valuable infomation. He is perhaps one of your best agents, with a fantastic customer service attitude. Always patient with our many, many questions and clearly well informed about the property we viewed. Just wish all agents were as professional as Tom.
Dear Shoei, Thank you for your kind comments regarding Tom and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
My partner and I are moving to London for work, and wanted somewhere spacious but good value. We found it on the first go! We had a lovely estate agent Harley who showed us round the flat and helped us settle a great deal for letting. He was very responsive and friendly and always ready to answer any of our queries. We would definitely recommend Snellers Hampton Hill and we can’t wait to move in!PositiveResponsiveness, Quality, Professionalism, Value
Dear Issy, We are delighted that you took the time to leave such a fantastic review which the Hampton Hill team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
5/5
Jessica was super helpful!
Dear Fahad, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica, and do not hesitate to contact us again. Kind regards,Sarah Tranter, Customer Relations Team
5/5
Responsive & professional
We've had our property managed by Snellers since August this year. So far we're very satisfied with the service we've received (by Shaun): Responses have been prompt and matters (luckily only small ones!) have been dealt with in good time and without fuss.Here's to the same level of service in 2024!
Dear VT, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Working with Tom Warrington in the Hampton Hill branch has been a very positive experience. I had previously worked with another local agent where we had a horrible experience. I was delighted when Tom delivered everything I was expecting. His knowledge and customer care were a 10. We bought a house through Tom’s help and for me what stood out was his after care. Thank you for making it happen!PositiveResponsiveness, Quality, Professionalism, Value
Dear Chadi, Thank you for your great review regarding our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
5/5
I recently received an excellent service from Jessica and the team at Snellers. They were very friendly and polite and a pleasure to deal with.PositiveResponsiveness, Professionalism
Dear Scott, Thank you so much for the fantastic feedback, the team at Hampton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
Thank you Charlotte Nugent for all your work
I want to say it was a pleasure to meet Charlotte Nugent at our latest property inspection. Charlotte was extremely professional, polite and friendly. Since taking over managing our property she has arranged any trade visits we have needed quickly and without any fuss. She also handles communication with our landlords efficiently and professionally.Charlotte is a credit to the Snellers property management team.Catherine Spragg
5/5
I was very impressed by the level of professionalism and knowledge Oscar Theophilus showed at a viewing recently. He was helpful with answering questions about the area and I had a great experience with him and this company overall!
Dear Theva, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah, Customer Relations Team
5/5
Ross Cameron, the Senior Sales Consultant at Snellers, has provided outstanding service during the process; was very proactive and helpful in all communications and extremely patient with our questions. We would highly recommend him to anyone looking to purchase/sell a property. Many thanks for all your help and support, Ross.
Dear Lin Li, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
4/5
Snellers been very good with our…
Snellers been very good with our listing. They were professional and quick to respond. They got hour house listed in no time and went on rental in 3 weeks. Happy to see the service they provide. :)
Dear Tina, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
Isabella Murton is a godsend! Every time we have to contact her we can rest assured stuff is going to get done. She’s efficient and fast, and very friendly too. Thanks Bella!
Dear Lexi, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
We had a very positive experience with Snellers. They were really responsive in getting house viewings booked, we viewed the house we ended up offering on on the same day we called to inquire about it. We met a few different agents from Snellers and they were all professional and very friendly.
Dear Tegan, Thank you for your kind comments regarding the Hampton team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
When seeking viewings for properties to rent, Sofie in particular was very friendly and efficient and could not have been more helpful for our search!
5/5
Bethany in property management has…
Bethany in property management has looked after our rental properties for a number of years. She is incredibly proactive, responsive, patient and nothing is too much trouble for her. Not only is she incredibly efficient but she also has a lovely way of dealing with her clients.
Dear Emma, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team.
5/5
Incredible Property Management Service
I deal with Anna Harrison, one of the Property Management Directors at Snellers for our rental properties. She is incredibly knowledgeable, helpful, friendly and so reliable when it comes to dealing with our property maintenance issues and renewals. I would highly recommend her to anyone thinking of renting out their properties.
Dear Julia, Thank you for taking the time to leave a lovely review regarding Anna. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Just exchanged on my first home and Snellers couldn't have made it any smoother or easier. Great service from start to finish! Thank you to Tom in particular and the team!
Dear Catherine, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Anthony provided us an amazing service! I can't say enough good things about Sneller Hampton Estate Agents! From the moment I walked into their office, I felt welcomed and valued. This is not your typical estate agency - they go above and beyond to make the entire process smooth and stress-free.
Dear Nicola, We really appreciate you taking the time to leave such lovely comments about Anthony. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Me and my Partner viewed a property with Sofie and although we didn’t end up going ahead with it, she was genuinely brilliant. …
4/5
Services
I must express my gratitude for Snellers’ exceptional ability to maintain a strong and respectful landlord-tenant relationship. Their dedication to ensuring both parties were satisfied was evident throughout the entire process.Their ability to strike a balance between landlord and tenant interests is commendable, and I couldn't be happier with their services.
Dear Tiat and Paul, Thank you for your kind comments regarding the team and your review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Tom provided a first class, professional and friendly service, always available to talk things through. Snellers sold my old house and helped me find a new home - I would never have been able to purchase the new place without Tom’s wily negotiating skills! I’ll be forever grateful for all the help and expertise Tom and Snellers provided throughout the process - can’t recommend them enough! Thank you, thank you, thank you!
Dear Jane, I was delighted to read the comments in relation to Tom and our Hampton Hill office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.