Trusted Agent profile · Hampton

Snellers Hampton reviews

★★★★★ Excellent

959 reviews across 3 platforms

197 / 201 High Street, Hill, Hampton, TW12 1NL

Part of Snellers, see every office.

Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.

Google logo

4.9 / 5

632

Reviews on Google

This office

Yell logo

3.2 / 5

5

Reviews on Yell

This office

Trustpilot logo

322

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hampton office, from every platform, shown as written. First names only.

1/5

Google

The description on their sales listings are appalling. Minimum effort, sellers get yourself an estate agent who knows how to sell.

Virtuoso · 16 January 2026

5/5

Trustpilot

Excellent service for the sale of my flat.

I was very pleased with the way Snellers handled the sale of my flat.Martin, the agent, was very easy to deal with, always being friendly, helpful, and professional.He dealt with one or two difficult situations with calm and brought to bear his obvious experience. He remained on top of the details, and dealt well with the buyer.I would highly recommend Snellers.

Alan · 20 August 2022

Agent replied · 16 June 2024

Dear Alan, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Hannah and Elizabeth were really professional throughout the whole process. Elizabeth from the property management team is always ready to help me and provides me with great customer service!

Ginevra · 17 June 2018

Agent replied · 15 June 2024

Dear Ginerva, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Hill Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

Sofie, She is really helpful and kind. I am still on the search. But she is helping me to find my type of place.

Nuwantha · 18 December 2025

5/5

Google

charlie and oscar has showed us serveral properties since we started looking. i would highly recommend snellers estate agents for anyone looking for a a reliable service.

Ciaran · 5 November 2024

Agent replied · 12 November 2024

Dear Ciaran, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

4/5

Google

Helpful and friendly service in finding somewhere to move, particular thanks to Alex for a high level of customer service.

L · 16 June 2021

Agent replied · 15 June 2024

Dear Mrs Shadbolt, Thank you for your great review regarding our Hampton Hill office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

An excellent local estate agent and thanks to Danielle for being so efficient and professional in helping us look for a property in Hampton.

Chris · 16 June 2020

Agent replied · 15 June 2024

Dear Chris, Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Wow What a professional team, apparently moving house is amongst the top 3 stressful experiences . Snellers , Hampton made our move stress free, . Thanks again guys

Michael · 17 June 2018

Agent replied · 15 June 2024

Dear Michael, We are delighted to read that our Hampton Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Trustpilot

Mrs Lisa Henderson helped my sister…

Mrs Lisa Henderson helped my sister settling in a fabulous apartment where she stayed for 6 years. I have no words to describe how professional Lisa has been during my sisters’ stay with Shnellers in Kingston and she attracted her to renew her tenancy two times. she is always smiley and polite. Great communicator with her costumers too.

Liliana · 8 August 2019

5/5

Trustpilot

Snellers is a good company

Snellers is a good companyvery good team, Special thanks to Marcos Arellano, he is very helpful, and very good.

Hussam · 26 July 2021

Agent replied · 16 June 2024

Dear Hussam, thank you for taking the time to leave a 5* review for Marcos in our St Margaret's office. The team will be thrilled to read that you received excellent service. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Recently we have been searching for a property i Hampton, we have had several viewings with the Snellers team and Ruby has always been helpful and positive when keeping us up to date with current proprieties coming to the market. Thanks!

Cam · 16 February 2024

Agent replied · 15 June 2024

Dear Cam, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ruby and the team. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.

5/5

Google

Excellent agents support across this team (specially Harry who helped find and move in an excellent property), very good way of working, timely response and timely updates on the complete process. I would certainly keep your agency in my corporate connects and provide your reference for new home seekers from my corporate circle. Thanks a ton and appreciate for all the coordination/consulting done in my home search mission, all the very best, cheers !!!

Parnika · 17 June 2019

Agent replied · 15 June 2024

Dear Parnika, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

I have been speaking with Tom for a few weeks and I must say despite me not being a client of his, Tom has given me great free advice with regards to my property and has always been on hand to help. I have not sold my property yet but I wouldn't use anyone else based on his help to date.PositiveProfessionalism

Henry · 16 June 2022

Agent replied · 15 June 2024

Dear Henry, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great work by both Yacine Trenerry and Jessica Taylor for setting up the tenancy at Thames Court. The process was very quick and straight forward and they were very helpful with dealing with all of our queries. Keep up the great work!

Daniel · 17 January 2024

Agent replied · 15 June 2024

Dear Daniel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with the Hampton team, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very happy with Snellers, namely Bella, who is always very professional, quick and a real problem solver. Thank you Bella for your help!

Niknok · 16 June 2020

Agent replied · 15 June 2024

Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have been very very happy with snellers in Hampton from start to finish. Snellers found our buyer within a week of our initial meeting, which saved us the bother of any unnecessary viewings on our property. We have been in regular contact with Danielle and Gary whilst waiting for the top of the chain to close and they have always been helpful, professional and supportive. I cannot recommend them enough.

Helen · 16 June 2020

Agent replied · 15 June 2024

Dear Helen Murugan, Thank you so much for the fantastic feedback, the team at Snellers Hampton Hill are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Jessica from Snellers has been incredibly professional throughout the process of us finding a rental property. She was knowledgable and efficient, making the whole experience a pleasure. We are delighted with the service we've been given and would highly recommend Snellers to others.

Leanne · 18 December 2023

Agent replied · 15 June 2024

Dear Leanne, Thank you for your review, and mentioning your experience with Jessica in our Hampton Hill office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Fantastic service from Sophie Sheppard

We’ve received great service from Sophie Sheppard - she’s attended to all our queries / requests for the property and has been great at communicating with our landlord on our behalf. Sophie and Snellers as a whole deserve five stars, they’re an excellent team!

Sara · 21 November 2023

Agent replied · 16 June 2024

Dear Sara, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Extremely professional, helpful and friendly approach. Thanks to Ross Cameron for helping find a new home so quick.

Eber · 16 June 2021

Agent replied · 15 June 2024

Dear Eber, What a lovely review you have given regarding Ross and our Hampton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Christie Jones was lovely to deal with as a first time buyer: not too pushy, professional and reliable.PositiveProfessionalism

H · 16 June 2021

Agent replied · 15 June 2024

Dear H Plumley, Thank you for your kind words about Christie in our Hampton Hill office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Great Agency, Tilly was very helpful and ensured that everything went smoothly and stress free. Positive, friendly and professional people. Great experience.

Map · 16 June 2020

Agent replied · 15 June 2024

Dear Map JL, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

We have been with Snellers letting…

We have been with Snellers letting services for many years. We have found Kieran and Sophie very efficient to deal with. It is so important to have complete trust with your agents and we have had very good support over the years.

Ann-Marie · 7 December 2023

Agent replied · 16 June 2024

Dear Anne-Marie, Thank you for taking the time to leave a lovely review regarding Kieran and Sophie. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great service from Gary and his team, sold the house and ensured the sale went through smoothly. Can definitely recommend :-)

Mark · 16 June 2020

Agent replied · 15 June 2024

Dear Mark, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Amazing service!Very satisfied with the agency and specially with agent Cameron!He answered every question ,kept me updated and dedicated. Highly recommend!

Edmond · 11 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Snellers Hampton

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Snellers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampton.

What do you need help with?
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