Trusted Agent profile · Hampton
★★★★★
970 reviews across 3 platforms
197 / 201 High Street, Hill, Hampton, TW12 1NL
Part of Snellers, see every office.
Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 970 reviews on three platforms, including 642 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
Tell us what you need and we'll put you in touch. Snellers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampton.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hampton office, from every platform, shown as written. First names only.
5/5
GoogleI have received a great service from Oscar, he has followed up and succeeded our expectations. I totally recommend this Agency and Agent 😊 …
Dear Klaudia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah.
5/5
GoogleTaylor, Tom and Gary were extremely helpful and professional. Great at answering all our questions and guiding us through the process with a really friendly manor. The sale was so well organised and as a result very fast, exceeding our expectations.
5/5
GoogleDear Snellers We just want to say that today we had the chance to view a property with Taylor who was the most informative and welcoming worker we have met. He allowed us to ask questions but more importantly, he was well prepared. We will be writing also a good review. Many thanks BPositiveResponsiveness, Quality, Professionalism, Value
Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally happy with the Snellers team Had a nightmare with buyers pulling out early on in the sale but they just kept on finding new interested buyers They really work hard with the getting people through the door I strongly recommend them
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleBest experience with a property management team. Bella is always professional and lovely to work with. Thank you Bella!
Dear Balazs, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleSnellers has been really helpful with all the issues and questions we had. So far all moving in process was nice - we had some bad experiences at the beginning but they tried to solve it as soon as possible. We have high hopes it will all stay like that for the rest of our tenancy. Isabella answers every our question and is really helpful. Thank you!
Dear Monika, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
4/5
TrustpilotGreat customer service
Everytime I call the office there is Pfizer who is always willing to assist and give a ear to my feedback or challenges. Sophie who came around for property inspector was also kind and cooperative. You'll have great staff members
Dear Sanfia, Thank you for taking the time to leave us a review and for your kind comments regarding the team. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRecently purchased a house through Snellers Hampton and had amazing service from Taylor throughout the 4 month purchase. He was very friendly and gave us lots of valuable advice throughout the process especially being first time buyers. I would highly recommend! Thanks for all you help!
Dear Becky, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotThank you
Just want to say “ Big Thank you “ to Kirstie Baker from Snellers Kingston Branch for all her help. She is very friendly, understanding and professional. Always really to help and she is on the top of everything. Thank you Kristie for everything you do for us. Best Regards Svetlana Stefanova
5/5
Googlei had a viewing with a girl who was very informative, would definitely recommend looking for a rental property through snellers
Dear Ellie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
TrustpilotGreat work Snellers
Great work Snellers, had a small plumbing problem Shaun in the maintenance team was straight on it, and got the issue sorted with no problems very good service All other departments too always been happy to help, would recommend.
Dear Jon, Thank you for taking the time to leave a wonderful 5* review. Shaun will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleDealt with Tom Warrington who was a great help and gave fantastic advice highly recommend Tom 👍🏻 …
Dear Josh, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotSERIOUS customer focus
I've been an utterly satisfied Snellers customer for... 11 years now. Lisa Henderson and the Snellers team just get it right every time. Proactive, consistently good comms - I really feel like my property is 'fully managed' in every possible way while I reside overseas. I highly recommend Lisa and the team!
5/5
Google“I was completely impressed with their professionalism and customer service i got property on let very quickly with the help of Charli. He have done our process very quick with great service highly recommend charli.
Dear Kajal, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlie , and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
TrustpilotIsabella Murton
Bella Murton ensures the rental process runs very efficiently and is always hugely responsive and on the ball about all matters. She’s extremely helpful and keeps communication consistent. Also which is much appreciated are her quick replies and she jumps into action. Thank you Isabella, I always enjoy liasing with yourself.
5/5
TrustpilotShaun Brayshaw
I've been using Snellers for many years to manage my rented property and Shaun makes things easy with fantastic communication, letting me know of any issues and what options I have. It's communication that's key and Shaun exceeds expectations.
Thank you for taking the time to leave a lovely review regarding Shaun. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJessica from Snellers has helped us all the way through to find the right property. She was easy to reach, with the super quick response and great customer service. We have rented out through the several letting agents but this is so far our best experience! I am not sure that I would be able to keep my sanity without Jess and her brilliant attitude!
Dear Olga, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI recently rented a property through snellers Hampton Hill. Everything was easy with no hassle, the team were great! Highly recommend.
Dear Sylwia, Thank you for your review regarding your experience with our Hampton Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotLisa Henderson was excellent at…
Lisa Henderson was excellent at operating professional service. Whenever I needed to speak to her over the phone she was extremely helpful and polite. The Shnellers team has always had vibes of professionalism, whilst always being a happy place to visit. Can not wait to rent again with this fabulous team.
4/5
TrustpilotI have found Lisa excellent
I have found Lisa excellent. She gets 5 stars from me. Helpful, responsive, knowledgeable and always cheerful and pleasant to deal with. Snellers would get the top rating overall if the service was a bit better from colleagues when Lisa is away. But I would definitely recommend them.Clare Kingston property owner
4/5
TrustpilotProfessional service you can rely on
I appreciate Sophie's professional service and I am confident that my property is in good hands even though I live abroad. All issues are taken care of promptly and I am generally informed in a timely manner.
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIsabella Murton has been very helpful and is always good at communicating between myself and my tenants. Highly recommended.
Dear Nicky, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Googleoscar was really great! never had to ask twice for things, he went above and beyond. Thank you oscar
Dear Elliot, Thank you for taking the time to leave a wonderful 5 star Google review. Oscar will be thrilled to read your kind comments. Kind regards, Sarah
5/5
GoogleI highly recommend the service of Sneller's State Agency, Sam from the Brentford branch and Ashley from the Hampton Hill branch, are extremely professional and very friendly. Thank you.
Dear Alan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Snellers won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Snellers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampton.
