Every review we hold for the Hampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a landlord, I have been using Snellers for a number of years now and have found them to be thoroughly professional and dedicated to supporting my interests at all times. I recently had an issue with a tenant who wished to leave prematurely and was impressed with Imogen Smith's skill in negotiating the situation flexibly and finding a replacement tenant.
Tony · 17 June 2019
Agent replied · 15 June 2024
Dear Tony, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotTrusted Agents with a tailored service for my family
Amy and Ayca were amazing when we were looking for a rented property. They took our requirements and timeline into consideration. They kept me informed and up to date on process. Really appreciate their help and support.
Amy · 19 September 2021
★★★★★ 5/5
GoogleI have done deal with One of agent with Charlie he is the best one and he done our process very quickly with lot of knowledge .
Gurpreet · 16 February 2024
Agent replied · 15 June 2024
Dear Gurpreet, Thank you for your kind comments regarding Charlie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleHarry was excellent, clear communication and overall a great service. Thank you.
Maddie · 17 June 2019
Agent replied · 15 June 2024
Dear Madeleine, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat property management service from Isabella Murton
Isabella Murton has been our Property Manager for some time now. She is always positive, polite and professional. Any issues are dealt with promptly and efficiently and both we and our tenants are kept fully informed. Snellers need to hold on to her!
S · 6 November 2019
★★★★★ 5/5
GoogleVery professional company, we were very impressed with how Ross handled everything. Efficient, diligent and really care about the service they provide. Would definitely recommend.
Claire · 17 March 2024
Agent replied · 15 June 2024
Dear Claire, We really appreciate you taking the time to leave such lovely comments about Ross. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleOscar very good agent
He is excellent boy which without asking he explain everything about the property situation
Bona · 24 July 2024
Agent replied · 23 August 2024
Dear Mr Zdralla, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways receive a fast and helpful response from Sophie
Always receive a fast and helpful response from Sophie. She has excellent customer service skills and I know any problems I have in the flat will be dealt with swiftly.
Alice · 28 November 2023
Agent replied · 16 June 2024
Dear Alice, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have let our property through Snellers Hampton Hill and I haven’t say I’ve always found them extremely professional, honest and very knowledgeable. They found our tenants quickly and they have managed the property for the last 18 months. I have found Elizabeth and Bella who are part of the property management team particularly supportive and efficient.
Katie · 16 June 2020
Agent replied · 15 June 2024
Dear Katie, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI found the sales team to be excellent. Always came back to me when they said they would. Dealing with them has been easy, more than I can say for some other agents. Danielle in particular was great, sadly the house we bought wasn’t through Snellers but I would definitely use them when I come to sell.
Stephen · 16 June 2020
Agent replied · 15 June 2024
Dear Stephen, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleWe are really appreciative of all the services we have from Snellers. We are on our second tenancy with them as agents. We recommend using Snellers of Hampton Hill.
MCM · 18 December 2023
Agent replied · 15 June 2024
Dear Melissa, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleA big thank you to the team at smellers Hampton estate agents for the friendly and accommodating services and to Anthony Bell for showing us round this amazing property.
Michelle · 18 December 2023
Agent replied · 15 June 2024
Dear Michelle, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWe have received excellent service from…
We have received excellent service from Josh and Amy and Ayca Snellers have been looking after our flat for many years all done very professionally and found excellent tenants.
David · 6 December 2023
Agent replied · 16 June 2024
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotIsabella Murton
Isabella is our go to person for all issues and enquiries .All and any issues are Communicated to us. She works with us, tenants and any sub contractor involved. We are very pleased with her punctuality and profession manner. With Regards Stephen
Stephen · 10 November 2019
★★★★★ 5/5
GoogleDaniel and Jessica were very helpful. Thank you
Sachin · 16 June 2020
Agent replied · 15 June 2024
Dear Sachin, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad dealt with an agent there who really kept me in the loop aat all times and made me feel like they're genuinely making an effort to consider me and help me find a new home. They were also very good at making sure everyone in the team knew everything they needed to know. Great agency
Maya · 16 June 2020
Agent replied · 15 June 2024
Dear Maya, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotService
Sophie Sheppard, has been very efficient with her replies and communication with our landlord. She has been able to come up with solutions very quickly and effectively. Very happy overall!
Cerys · 26 October 2023
Agent replied · 16 June 2024
Dear Cerys, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe has a good chat, he is so friendly and helpful! I hope in future we still work together if any property chamges comes along
Istvan · 16 February 2024
Agent replied · 15 June 2024
Dear Istvan, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleI'd like to say a huge thank you to Harry in Hampton Hill Lettings for all his patience and help with the search for our current property and the quick and very easy contract drawing up. We'll definitely be using Snellers again!
Berichta · 17 June 2019
★★★★★ 5/5
GoogleExcellent customer service from beginning to end! We were kept informed throughout the whole process and all options were explained to us carefully and fully. I highly recommend the team here!
Joanna · 19 September 2023
Agent replied · 15 June 2024
Dear Joanna, Thank you for your kind comments regarding the Hampton team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently found a property through Snellers Hampton and the service I received was exceptional. The agent Samantha Frost who assisted me was very professional, friendly and helpful and she was always available to answer any queries I had throughout the entire process. I highly recommend this agency if you are loookong for a property.
Janesa · 16 June 2020
Agent replied · 15 June 2024
Dear Janesa, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe purchased a house through Snellers Hampton in October 2022 and had amazing service from Tom and Taylor throughout the purchase.
They are very friendly, we would highly recommend! Thanks for all you help!
Kalpesh · 16 June 2023
Agent replied · 15 June 2024
Dear Kalpesh, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe would like to thank Tom and the Sales Team at Hampton Hillfor their profesional and friendly service during a very stressfull exchange.
We were kept well informed of everything that was happening by both Tom and Jeremy which helped greatly.
Ian · 17 June 2019
★★★★★ 5/5
TrustpilotRectified our issues promptly
Foysol sorted out issues for our new tenancy,Kept us up to date the whole time.For the team I believe nothing is too much trouble.Thank you so much!
Kevin · 7 December 2023
Agent replied · 16 June 2024
Dear Kevin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
