Trusted Agent profile · Hampton
★★★★★
959 reviews across 3 platforms
197 / 201 High Street, Hill, Hampton, TW12 1NL
Part of Snellers, see every office.
Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
Tell us what you need and we'll put you in touch. Snellers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampton.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hampton office, from every platform, shown as written. First names only.
5/5
TrustpilotWe currently have a property rented &…
We currently have a property rented & managed with Snellers Twickenham and Sophie who looks after us is great. The service is good and at this early stage we have no complaints - long may this continue.
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe recently listed our property with sellers for rental and was extremely pleased with the way it was all handled.We had a couple of estate agents in the running but Snellers were competitive,professional and delivered a choice of suitable tenants with a few few days of viewings and it all went smoothly.We'd happily use againPositiveResponsiveness, Quality, Professionalism, Value
Dear Amanda, Thank you for sharing your kind words with us. We are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotSophie manages my property for me
Sophie manages my property for me; she is extremely responsive and courteous. I trust her advice and counsel explicitly, especially as I live abroad and rely on her to provide updates and management of my property.
Dear Sophie, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAs tenants of a local property we are in frequent communication with the Property Management team, who are very helpful with any issues and flexible when it comes to finding mutually convenient visiting times etc. Particularly, Elizabeth Thorton and Rodica Sovar who deal with the property, have been very willing to help us resolve any problems and checking that all is OK and we are satisfied.
Dear Paris, Thank you very much for your great review regarding our Snellers Hampton Hill Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotCharlotte Nuggent
Charlotte is the best property manger we have ever had. She is able to make every rain cloud into rainbow with such elegance. Since the start of our tenancy with her it has been nothing but smooth sailing, I highly recommend Charlotte gets put up for a promotion.
5/5
GoogleI had a great experience with Sofie. She is professional, friendly, and really helpful throughout the process. Highly recommend!
5/5
GoogleFantastic service from Ruby at Snellers, as a first home buyer, I felt supported throughout the process, she's efficient and very knowledgeable about the process of purchasing! Thank you so much!
Dear Fallon, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ruby, and do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
5/5
TrustpilotBella Murton
Bella Murton is my property manager. She is dealing with all issues quick and in very professional manners .She is very friendly and so far managed to sort problems which has not been dealt previously. I am very happy with Bella and her help is much appreciated
5/5
GoogleDanielle was fantastic from start to finish of long process. Would highly recommend
Dear Howard, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI am leaving this review because I have been very impressed with the advice I have received and my dealings with the sales team at Snellers. Tom especially is always friendly and has helped me with my search for a new home. If your looking for a local agent with a wealth of knowledge, I highly recommend speaking to this team.
Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
4/5
TrustpilotHelpful team
Just completed a four-year tenancy with Snellers in Kingston, Lisa Henderson was our go-to person, she was a big help when the house roof needed repairs and the owners needed to be pushed a little. Always a pleasure to see her, all the best for the future.
5/5
GoogleI was looking for a place to rent in Sunbury and came across Sneller's ad on rightmove for the perfect place which came fully furnished. From start to finish, Sneller's acted professionally and swiftly throughout the process. They kept me updated and made sure that my requested date of moving in was met, considering I was having difficulties with some of my documents. Highly recommended.
Dear Kevin, We are delighted to read that our Hampton Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotIsabella Murton
Snellers are a great company to deal with and whenever we have had to interact with Snellers Isabella has been our point of contact. Isabella is extremely friendly and polite but what really stands out Isabella gets things done. On point and always positive. Thank you!
5/5
GoogleSmellers are acting on behalf of my mother in law Evelyn. From the beginning nothing has been to much trouble all the staff have been so helpful and friendly. First class service we will definitely recommend
Dear Bob, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotHope@Snellers is fantastic
I couldn’t be happier with the service I have received from Hope and Snellers. The process was incredibly simple, especially as Hope helped with all the on boarding difficulties due to my previous (and utterly useless) letting agent. Thanks again Hope, I am really impressed by your professionalism and efficiency in making this completely painless.
Dear Kraig. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotI had a blast experience with the…
I had a blast experience with the Sneller team during the renting process. They are such an excellent team, so welcoming and friendly.I appreciate Matthew Ross's receptivity and support during the process.I will happily recommend Snellers Estate Agency.
Dear Eugenia, Thank you for taking the time to leave a wonderful 5 star Google review. Matthew will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleDanielle Boyd has been very professional, welcoming and efficient. 5 star service! Thank you.
Dear Hannah, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotSuch a fantastic team
Such a fantastic team; Amy, Ayca, Gabriel and all team- through out from beginning to end- understanding the requirements, listening the needs and finally renting the place which they were very caring and supportive. They help me out with all my questions and they got me a really nice place. Thanks very much 🙏🏼
Dear Murat. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExceptional service from this estate agent. Anthony demonstrated unmatched professionalism, guiding us seamlessly through the entire process. Timely communication, expert market knowledge, and a commitment to exceeding expectations. Highly recommended!
Dear Rose, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleProfessional and very kind people, when you are struggle to find a property you need a help is grateful to find a professional agent.
Dear Najat, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotSnellers Estate Agents - Twickenham
Martin, the manager, and Karla and Ian on his team, have been fantastic! It really does make a difference when buying a property as it's such a stressful time! Why can't other estate agents be more like them???Thanks, guys.Jessica
Dear Jessica, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI’ve been so impressed with my dealings with Snellers in Hampton. Everyone I’ve spoken to has been so professional and polite, and the agents really take the time to ask you questions to understand your requirements and needs, and also provide invaluable advice and guidance through what is a daunting experience. Special mention for Naj, who is just a delight to deal with.
Dear Samritee, Thank you for your review regarding your experience with our Hampton Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleI recently contacted Snellers who were very informative and supportive giving me background information on properties in the Hampton area and current market trends. Their success rates and service credentials are very impressive and I look forward to woking with the team closely on my upcoming purchase. Great personal service and attention to details on all aspects of working with them so far!
Dear Mark, We are delighted to read that our Hampton Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
TrustpilotProperty Visit
When Sophie visited our property she was extremely polite and friendly. She listened very attentively to any concerns that we had and actioned them straight away. I found her very professional and approachable.
Dear Sarah, Thank you for your kind comments regarding Sophie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.
Tell us what you need and we'll put you in touch. Snellers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampton.
