Every review we hold for the Hampton office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotSellers? No Thanks
This review is for people considering using Snellers to manage their property. I live in a block where one of the flats is managed by Snellers. It's shocking how the property has ended up. Without going into details, I can confirm they're not effective property managers.
N · 24 February 2022
Agent replied · 16 June 2024
I am sorry to hear what you are experiencing. I am unable to locate you on our database. If you would like to speak about this further please do contact us at customerrelationsteam@dexters.co.uk so we can resolve this matter. Thank you. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleDuring our search to buy a 2 bed property Christie Jones from the Hampton Hill office showed us a great flat. Her whole approach could not have been better. She was friendly, professional and thorough, taking the time to go through all the details for us which really impressed. I would highly recommend her.
Judy · 16 June 2020
Agent replied · 15 June 2024
Dear Judy, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotGood performance all round !
Now six months into our arrangement with Snellers: Very pleased with their initial tenant-find service but also the continuing attentive service provided by Holly, our Property Manager.
Monica · 23 November 2023
Agent replied · 16 June 2024
Dear Monica, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
Googlevery professional service from Sofie
Bilgehan · 18 December 2025
★★★★★ 5/5
TrustpilotVery efficient
Shaun and Jessica had managed to find us tenants for our property very quickly and the whole process went smoothly. The property is being managed very well.
Trevor · 19 November 2023
Agent replied · 16 June 2024
Dear Trevor, Thank you for taking the time to leave a lovely review regarding Shaun and Jessica. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotIsabella Murton
Isabella Murton is our property manager. She is very responsive, professional and co-operative. Is it also very easy to reach out to her and she gets stuff done very quickly!We are happy to have her as our property manager.
Anas · 11 October 2019
★★★★★ 5/5
GoogleBuying our first home with Snellers has been a very positive experience. All the employee we interacted with were very professional, polite and competent. We can say that they made a difference following us closely through the process. They know the territory and they are well connected to the local community. We definitively recommend Snellers.
Marco · 17 June 2019
Agent replied · 15 June 2024
Dear Marco, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRoss and Claudia really helped us throughout the whole purchasing process. They were always professional and supportive.
Martyn · 16 May 2024
Agent replied · 15 June 2024
Dear Martyn, Thank you for taking the time to leave a review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
Trustpilotquotes
Sophie arranged various quotes from constructors in order to find a reasonable price in order to complete all the works that should be done in my flat.
Mary · 12 October 2023
Agent replied · 16 June 2024
Dear Mary, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic Service
My first time using Snellers and they were very helpful in finding me a place, specifically Matthew Ross, he helped me find the perfect place, it was a reasonable price and close to work. I look forward to moving in and would definitely use Snellers again.
Martin · 16 September 2021
Agent replied · 16 June 2024
Dear Martin, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Teddington office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotI can say nothing but great things…
I can say nothing but great things about my experience with Snellers Hampton, everyone was always helpful, especially Bella, who looks after our rented property and Jessica who has assisted us with the renting process. 5 Stars!
David · 11 October 2019
★★★★★ 5/5
TrustpilotJust a quick note to say thank you to…
Just a quick note to say thank you to Bella Murton for managing our needs. Being the go-between to the Landlord and getting small but important things fixed for us!It makes all the difference so thank you!
Mr · 20 September 2019
★★★★★ 5/5
GoogleCharlie Southall, thank you very, very much for all your help to find a place to rent. The whole process was smooth and fast. You are 5 star.
Ross · 17 March 2025
★★★★★ 5/5
TrustpilotSophie's commitment to addressing…
Sophie's commitment to addressing concerns promptly and ensuring a well-maintained property truly sets her apart. Highly recommend Snellers for outstanding property management services.
Leonora · 15 December 2023
Agent replied · 16 June 2024
Dear Leonora, Thank you for taking the time to leave a wonderful 5* review. Sophie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotSpoke to Sophie Richardson on the…
Spoke to Sophie Richardson on the telephone regarding finding a property locally in the new year. She couldn't of been more helpful and professional. When we are ready we will definitely use Snellers.
Gary · 11 December 2020
★★★★★ 5/5
GoogleYannick Fonseca, helped me out and was very clear and sounded like he knew what he was doing. Very pleased!
Mario · 16 February 2024
Agent replied · 15 June 2024
Dear Mario, Thank you for your kind comments regarding Yannick and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.
★★★★★ 5/5
GoogleSnellers have been really helpful in helping us with a difficult and emotional sale of our grandmother property. They stuck with our wishes all the way and in particular Danielle Boyd was amazing! Cannot recommend them enough!
Vicky · 17 June 2019
★★★★★ 5/5
TrustpilotIsabella Murton is my property manager
Isabella Murton is my property manager. She is very friendly and professional. Is it also very easy to reach out to her and she help me with every issue always and very quickly!I highly recommend Snellers
Silvia · 18 October 2019
★★★★★ 5/5
TrustpilotInitially Matt and now Sophie have made…
Initially Matt and now Sophie have made our experiences with Snellers first rate.They communicated very quickly and always respond quickly to our many questions!
Tommy · 7 November 2023
Agent replied · 16 June 2024
Dear Tommy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service and help from Sophie…
Great service and help from Sophie Sheppard. She's a real credit to Snellers. Thank you for your great service Sophie at all time.
Nash · 30 November 2023
Agent replied · 16 June 2024
Dear Nash, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotJust wanted to say a big thank you to…
Just wanted to say a big thank you to Holly Maingot, who has been a great property manager for us and just arranged for a wonderful new carpet, which had completely transformed the flat. Thank you!
Martin · 13 September 2019
★★★★★ 5/5
TrustpilotVery happy with the service from Holly…
Very happy with the service from Holly Maingot and Sophie Sheppard today - helped me with providing all the relevant information I needed.
Maureen · 24 November 2023
Agent replied · 16 June 2024
Dear Maureen, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotIsabella: A very Professional Lettings Manager
Isabella has been a very attentive lettings manager, professional and responsive to any queries I might have. She has been dealing with complex issues and performed in an excellent manner. I have no problem recommending her.
RSB · 19 July 2019
★★★★★ 5/5
GoogleGary, Taylor, Jess & Tom are first rate! They have been extremely professional throughout, their communication has been faultless and they have been an absolute pleasure to work with.
Tara · 16 June 2023
Agent replied · 15 June 2024
Dear Tara, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
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