Trusted Agent profile · Hampton
★★★★★
959 reviews across 3 platforms
197 / 201 High Street, Hill, Hampton, TW12 1NL
Part of Snellers, see every office.
Snellers's office in Hampton, at 197 / 201 High Street, is rated 4.8 out of 5 across 959 reviews on three platforms, including 632 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Snellers won in 2026.
Tell us what you need and we'll put you in touch. Snellers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampton.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hampton office, from every platform, shown as written. First names only.
5/5
GoogleWhilst I didn't end up using Snellers for my sale I had spoken to Anthony Bell a few times and found him very knowledgeable and helpful. He knows his stuff for sure and gave honest and upfront advice for which I was grateful.
Dear Tanya, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThe lettings team, Acya, Hannah and Kim were extremely helpful in helping me find my property. They answered all my questions quickly and efficiently. I would recommend this company to my friends and family. Thank you again for your help!
Dear Joseph, Thank you for your review regarding your experience with our Hampton Hill office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
5/5
GoogleYacine is very professional and extremely helpful. Highly recommend
Dear Joe, Thank you for taking the time to leave a lovely review regarding Yacine. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotSophie was great
Sophie was great. Very friendly and helpful.
Dear Samantha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSnellers have helped us sell our house just recently. They have been patient, friendly and professional at all times. Thank you to Jessica and Tom for all your help. Imogen
Dear Imogen, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
4/5
GoogleJess was very helpful during our searches for a rental property. She kept us up to date on new offers and was very patient with all our questions.PositiveResponsiveness, Professionalism, Value
Dear Jacqueline, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton Hill office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleBella from Property Management has been of excellent help since day one of my move. She's highly efficient in arranging fixes for the property and replies to emails promptly. Overall, a very professional agent.
Dear Jun, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI would like to thank Elizabeth Thornton for her quick response with matters I had with my flat. She dealt with it in a short period of time and in a Professional way. Great service - Thank you!
Dear Johannes, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleJosh Moody of the Hampton Hill office, property management team, was amazing all through my time as a landlord with Snellers. Nothing was ever too much trouble, he was knowledgeable and hard working. I never had to wait long for a reply to a phone call or email. All told, he made the whole letting experience quite seamless. Well done Josh.
Dear Margaret, Thank you for taking the time to leave a review regarding your experience with Josh in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe have had an excellent experience with Snellers who have kept us in touch and helped us along the way with professional efficiency and care. They knew how much we wanted the house and Taylor worked with us and the sellers to keep the momentum going for everyone to reach a mutually acceptable agreement. We are very glad we chose them!
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSnellers have been super efficient in helping me find a new flat, letting me know as soon as something with my requirements came available. Once I had an offer accepted, they were quick to get the ball rolling with everything. Everyone I dealt with was friendly and personable, and I really recommend using them when you're looking for a new home.
Dear Lucy Hurwood, Thank you for taking the time to leave a wonderful 5 star Google review. The Hampton Office will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotSophie Shepperd at Snellers has been…
Sophie Shepperd at Snellers has been great to work with - she acts quickly and follows through with everything that she says she will do. I feel confident that she will do what I ask of her as I rent out my property through Snellers.
Dear Martin, Thank you for taking the time to leave such a lovely review regarding your experience with Sophie. We wish you all the best with your onward move. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI have had a really positive experience recently from Snellers. I've been in regular contact with quite a few in the team including Jessica, and Emma who showed me around a flat in Feltham. They were all very lovely, approachable and professional. I didn't pick a place this time (due to my own circumstances), but I would consider contacting Sneller's again in the future if I need to look for somewhere.PositiveProfessionalism
Dear Gwen, what a lovely review you have given regarding our Hampton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe have been assisted by Oscar from this agency! He had provided us with an exceptional service, great communication skill, kind, polite and always answered all our questions with timely manner. Thank you for your assistance!
Dear Weronika, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah
5/5
GoogleI contacted Harley about one of his listings and he arranged for his colleague show me the property. Jess showed me the property and was very friendly and professional. Harley communicated very well with me informing what is going on, the process and was very efficient at answering my queries. Due to clear communication I was always in the know and the total interaction with Harley did not last too long as the service was very efficient.
Dear Hannah, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
TrustpilotI've worked with Snellers for almost 7…
I've worked with Snellers for almost 7 years now and have always found the team in Twickenham hugely supportive and responsive. Big thanks to all of the team - but especially to Sophie Sheppard who has been picking up lots of fixes and works in the past few months ... its a big team effort
Dear Fiona, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotAmazing service!
Since day 1 my project manager Bella Murton has made me feel at home & very well looked after. She contacted me straight away to introduce herself and to ensure I had settled in. I’ve since had a couple of repairs issues but each time Bella has been proactive by getting the issue sorted extremely quickly and keeping me updated throughout. Would definitely recommend Snellers, namely Bella
5/5
GoogleExcellent service from Ross, always quick to respond, very knowledgeable, and was a trusted partner in the process of selling our flat. He continued to go above and beyond when we were placing an offer on our next house (despite not being on sale through Snellers), arming us with his industry knowledge to help us win a best and final offer. Has has continued to work hard on making sure everything goes smoothly along the chain.
Dear Frederick, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFrom the jump Snellers offered us a variation of options and choices of properties that may be of interest. Daniel Henry directed and assisted us with all the vital information; this was done in a professional and responsive manner, and the standard of communication was outstanding. We faced a couple of difficulties regarding our move and covid-19 however Daniel continued to go the extra mile in order for us to secure the property and we are forever grateful. We cannot thank Snellers enough for their standard of work and we would recommend this letting agency to anyone who is looking to move swiftly and smoothly.PositiveResponsiveness, Quality, Professionalism, Value
Dear Alicia, I was delighted to read the comments in relation to our Hampton Hill office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe moved over to Snellers after more than three months of trying to sell our flat with another agent. Within only a few weeks we had more viewings than we had previously had, and we were impressed with the regular updates and input from the team. Once we had a buyer in place, we were really happy with the service that Jeremy provided, liasing with multiple solicitors and agents over a period of several months. We would recommend Snellers happily. Thanks for all your help!
Dear Claire, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleExcellent service from Snellers. As first time buyers with no experience in purchasing a property we found Danielle to be exceptionally helpful. Danielle really put our minds at ease with any queries responded to promptly and and in full. Danielle and Snellers really did offer a 5 star service as when there seemed to be delays in completion due to the sellers onward accommodation falling through, she worked with him to find a solution co-ordinating with other offices in the desired area. Faultless.
Dear Christopher, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWhen Bella took over the property that we are renting, she made sure to introduce herself which we found to be both very professional and a sign of care at the same time. Since then, she has always been there for us to address any issues or concerns, always helping sort out everything in an efficient and professional manner whilst keeping us informed throughout. She shows genuine interest for us as her clients and this is truly reassuring for tenants, as we feel valued and protected in the same way that landlords tend to be. She has truly shaped the now positive image we have for Snellers and it's all because of her positive attitude, warm character and professional skills.
Dear Marijana, Thank you for taking the time to write a review about the great service you received from our Hampton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI was shown properties and advised promptly with all details, Charlie who was the agent dealing with lettings showed me around and was very understanding of my situation being a single mum. He helped me find a suitable location. Thank you!
Dear Kamaljit, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
GoogleTaylor provided a fantastic service in my current search of finding a property. He was excellent at making himself available to answer any questions and giving frequent updates, making for a very smooth and easy process. His high level of professionalism and dedication throughout definitely deserves top praise! Thank you so much
Dear Goldie, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Twickenham won Platinum; Snellers, Kingston Upon Thames won Gold.
Tell us what you need and we'll put you in touch. Snellers hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampton.
