Snellers Hampton reviews

★★★★★ 5/5

Trustpilot

Very professional service and always be there to help

Snellers has been managing our property for more than 10 years now. They are very professional and always there to help - especially Shaun who has helped us to organise some repairing work for bathroom recently. From getting quotes, booking contractor and checking repairing work, Shaun has made sure that work are done properly and he is always there to help! Keep up the good work!

Mei · 11 December 2023

★★★★★ 5/5

Google

If anyone is looking to rent a place to live then I would recommend Snellers as they provide outstanding service as they take care of everything as all the process is done online you just need to go and collect the keys. Specially Gabriel Banner was excellent who was looking after me. Also they provide 3rd party links which help in transferring energy suppliers, broadband, council and water bills which is really good.

Joyson · 16 June 2023

★★★★★ 5/5

Google

I have had some really bad experiences trying to rent with estate agents, discriminating against me because of my circumstances. However when I went into Snellers Hampton, I spoke with Frank Taylor and he was amazing, instead of saying no, he said yes! He helped me to find a property and because this was my first time renting privately (and had absolutely no idea on what the hell I was doing!) he helped me every step of the way. The poor guy got bombarded with questions from me both on the phone and via email, however he was extremely helpful and polite throughout it all. I had a few dealings with others in the team too and they were all equally helpful. Thank you so much to Frank and the team, my child and I are now settled and looking forward to Christmas in our new home.PositiveProfessionalism

Nina · 25 October 2022

★★★★★ 5/5

Google

We worked with Ross over some fraught months for a long and complicated sale, purchase and chain (and this is after relations with Snellers for over a year and a half for health reasons). At all times Ross was amazing! Total asset to … More

Jonathan · 13 December 2024

★★★★★ 1/5

Trustpilot

Snellers is unresponsive

Snellers manages the property that I intended to purchase. I was asked to complete a pet consent form for a fee of 144 GBP. Multiple emails to Pryce at Sellers did not receive a response. Finally, contrary to the terms of the leasehold, I was told no dogs allowed. I asked for a refund of the fee since there was no reason so submit a pet consent form for a dog since dogs were prohibited anyway. No response on refund.

Lynne · 29 May 2025

★★★★★ 5/5

Trustpilot

As a Landlord

As a Landlord, having worked with other agents and agencies in the past, I am pleased to say that working with Snellers and Sophie Sheppard has been such a positive experience. Sophie is easily contactable, always replies in a timely fashion and is hardworking and professional in maintaining an excellent service for all parties involved in the rental. I would be very happy to recommend her services.

RGRG · 3 November 2023

★★★★★ 5/5

Google

I recently had my first home offer accepted with the help of Ruby, and I couldn't be more satisfied with the experience. From the very beginning, Ruby was incredibly supportive, knowledgeable, and attentive to my needs and concerns. Overall, I highly recommend Ruby to anyone looking to buy a home, especially first-time buyers!

Shuganthan · 24 July 2024

★★★★★ 5/5

Google

Christie Taylor was absolutely fantastic to work with. She was incredibly responsive, attentive to what I was looking for, and made the whole process smooth and stress-free. Thanks to her, I found the perfect home. I’ll definitely be working with Christie again in the future and highly recommend her to anyone looking for a property 😊

Jesse · 10 August 2025

★★★★★ 5/5

Google

Smellers and especially Gabriel have been wonderful to deal with during a very long and arduous process of finding a new home. Gabe has helped us every step of the way and has been patient and willing to help answer all our questions as this is the first time in many years that we have moved House. If you are looking in Hampton Hill. Look no further than Gabriel at Snellers.

Graham · 16 June 2023

★★★★★ 5/5

Google

Snellers Hampton have been helping me with house tenancies for 7 years or so now and I have nothing but praise and thanks for their excellent service. It is what I would call a personal approach, which understands my needs and works with all parties to resolve thuings. I would single out Jessica Taylor for speacial praise, for very recently ironing out some difficult requests from an out-going landlord, and for her skilled and considered negotiating skills in bringing about an agreement that was acceptable to both parties. She has a deep grasp of the intricate tenancy legal regulations, and excellent relationship management skills to implement them succesfully. Thank you Jess

Nigel · 16 June 2022

★★★★★ 5/5

Google

We recently sold a property using Snellers and they were efficient, calm and friendly throughout. The quality of the sales photos, plus information included on their website was of a high standard and presented our property well. The Snellers team provided excellent support throughout what proved to be a protracted sales process, in particular Clare Herring and Tom Warrington worked very hard to liaise with both our seller and buyer to ensure a successful and timely outcome.We would have no hesitation in recommending them to anyone who is looking to sell their property.PositiveResponsiveness, Professionalism

Julie · 16 June 2022

★★★★★ 5/5

Google

We recently appointed Snellers to sell my mother’s house in Teddington. We had appointments with a number of agents but Gary Oliver was by far the most impressive. He was very well prepared and we felt totally confident in making the decision to proceed with the sale . Gary suggested an “Open Day” , not something that we had ever considered. He was absolutely correct and it was a huge success. Claudia Bedenko progressed the sale and kept us informed throughout. Nothing was too much trouble for her, she was kind and sympathetic and reassured my Mum constantly.Moving house in your 80’s is a stressful endeavour and Claudia’s kindness helped enormously. We exchanged contracts today and Mum is looking forward to a new life by the sea. Thank you to the whole team at Snellers- you are all amazing. We can’t recommend you highly enough.

Sally · 16 June 2022

★★★★★ 5/5

Google

Thanks to Oscar Theophilus who went above and beyond to help us secure our first house! He was so efficient, timely, reliable and professional throughout. We weren’t stressed at all throughout this process as Oscar dealt with everything and more! Would highly recommend the service. Thanks again to Snellers and Oscar!

Rio · 24 July 2024

★★★★★ 5/5

Google

Ruby Burridge was delightful showing me round a property in Windmill Road. She completely got my situation she didn’t rush me or give me a story she was not pushy in any way just very helpful and natural in her approach. I hope she can find me the type of property I need. I would recommend her to anyone looking in Hampton Hill.

Diana · 18 November 2023

★★★★★ 5/5

Google

We are grateful to Tom, Taylor and Jess at Snellers Hampton Hill for managing our sale. It was a long process in turbulent times for the property market, but Snellers were quick to find solutions. We were impressed that when our first buyer fell through, Snellers achieved a matching offer within 24 hours. Thanks again to Tom and the team for their help with the sale of our house.

Adam · 16 June 2023

★★★★★ 5/5

Google

Although we didn’t sign with Ashleigh, I cannot fault her, or, commend her enough. She tirelessly sent through potential properties- which were great and was great with trying to find more properties that met our needs. Thank you Ashleigh for all your efforts. It was great knowing we had you looking after us!

Chantal · 8 June 2024

★★★★★ 5/5

Google

Finding a home with Sellers was a wonderful experience! I was in contact with Jessica and she made sure the houses I was seeing ticked all my boxes and was super helpful in finding the right place even though I was insanely picky. She was very helpful in the process of filling out the forms and understanding all the paperwork as well! I had some interaction with other on the team as well and they were all so helpful!

Deena · 16 June 2022

★★★★★ 4/5

Google

Im recently been registered in Snellers and i have a very good expiring with Charlie Southall, very professional , quick to respond to phon call and emails, happy to help arranging for my viewing appointment. Thank you Charlie , i can highly recommended Snellers Estate Agent

Halyna · 24 September 2024

★★★★★ 5/5

Google

Oscar from Snellers is super helpful! He responded very quickly to my inquiries and recommended properties that match my requirements though my family decided to move somewhere in SW area finally. My heartfelt thanks to Oscar! Please keep up the great work! Cheers!

Mazy · 5 November 2024

★★★★★ 5/5

Google

James was very helpful in showing us a property. He was on time, clear and informative about the property. He wasn’t pushy. Very professional. Moreover, he went above and beyond by returning to the property and retrieving my hat which I had accidentally left at property and returning it to me! What a star. Thank you James.

Charlotte · 16 February 2024

★★★★★ 5/5

Trustpilot

A job well handled

Kelly Baldwin helped to resolve a longstanding issue which had been the bane of my existence. I can’t commend highly enough how much she persevered until everything was resolved. She kept me informed every step of the way and was a real pleasure to deal with!

Chris · 26 February 2026

★★★★★ 5/5

Google

The service we have received from Snellers and particularly Jessica Taylor in our property search has been exceptional. Jessica has been super helpful and went above and beyond to make our search as stress free as possible. She is prompt to respond to queries and has made the whole process seamless.

Sherry · 1 June 2024

★★★★★ 5/5

Google

I would like to send a very big thank you to Oscar in Hampton Hill lettings for all his help and guidance in finding my perfect new home. Snellers local property knowledge and location coverage is excellent. I highly recomend this agency to everyone. Thanks again Oscar.

Lance · 9 August 2024

★★★★★ 5/5

Google

First of all would like to thank Jessica for helping me with getting my first official flat! She has been very supportive throughout the whole process. Would highly recommend going with Snellers agency as they’re professional at what they do and they have a very kind and supportive team! I’m happy that I chose Snellers overall!!!

Deividas · 16 February 2024