Bridgfords Halifax reviews

★★★★★ 5/5

Google

Cannot thank Lee and Virginia enough for everything they have done over the last 4months! Lee was more than helpful and informative in obtaining me my first mortgage, he answered every question even when I asked a dozen times! Constantly keeping in touch so I was in the loop and new exactly what stage of the ‘buying process’ I was at. Virginia went above and beyond and is an absolute star, she did more than I could have asked to ensure the process went as quick as it possibly could, always providing me with updates and keeping so cheery even after my 50th call of the day. I couldn’t have asked for a better team to get me through my first purchase! Thank you to all at Bridgfords Halifax who I’ve dealt with along my journey!

Honor · 14 June 2019

★★★★★ 5/5

Google

Bridgefords (Halifax) has provided me and my partner a proper 5 star service and I am confident this will continue throughout our relationship. From as early as our first phone call, we have been treat like royalty and we would highly recommend doing business with this company. Chad has been our main point of call and he has been an absolute diamond and I couldn’t thank him more for helping us with everything. From keeping us up to date with the process and making the move as smooth as possible. Also a mention to Alex who initially showed us the apartment and made sure the place was perfect for when we move in. Both utter gents! Keep up the great work all!

James · 14 June 2019

★★★★★ 5/5

Google

I can't rate Bridgfords highly enough. If you're a first time buyer (or even an existing owner) and you want to get onto a great deal then make sure to see Lee Johnson! He helped make it possible to buy my home, get onto a good affordable mortgage along with life policies and home insurance - he put everything in place. After I was settled for 2 years he got back in touch and helped me re-mortgage - thus knocking off FOUR years off my 25 year mortgage on an even better deal. Not only that but he requoted the home insurance and life policies I had in place to include more benefits and at cheaper prices! Getting onto the property ladder and arranging everything is daunting to say the least however, Lee made all this easy, and possible, with his excellent customer skills. Honestly, forget going to the banks directly with these affairs. Go to Bridgfords instead! Thank you again to Lee and his team.

Mark · 14 June 2019

★★★★★ 5/5

Google

I have recently purchased 3 properties with bridgfords and also letting those properties using Bridgfords. I would rated them very high during the entire buying and letting stages, they provided excellent customer service . Thank you to Virginia , Matt and Alex who provided excellent support during the entire process. I highly recommend them to use for any purchases or lettings. I will be working with them on few other properties too. Special thanks to Alex from Lettings who managed to let out my properties very quickly within a week or two and also provided some valuable suggestions on other properties for letting. Thanks Alex

Hari · 14 June 2019

★★★★★ 5/5

Google

Lee was recommended to me by my oldest friend. She and her partner used him for their mortgage and were very happy with him. I found Lee to be very enthusiastic whilst helping me, almost as a friend would be, excited that I had found a house and doing everything he could to help me get it. Being a first time buyer, it was nerve wracking going through this process but knowing that Lee was working behind the scenes all the time was great. I also used Countrywide's solicitors at Lees' recommendation, making it so much easier for him to check up on progress and chase up anything that was necessary. The portal system that is used is great as it enabled me to see what was still outstanding and how much was left to do, but Lee also kept me updated by email and phone. Apart from the actual house, Lee was the best money I spent during this process, and will recommend him to anyone who asks, I doubt I could have done it without him.

Katie · 14 June 2019

★★★★★ 5/5

Google

We have been delighted with the quality of service that we have received from the Bridgfords staff at the Halifax office since our very first meeting. Alex valued our property and Matt was our main point of contact during the entire process. We also spoke to Virginia on numerous occasions if Matt was out of the office. They were all truly professional, efficient, honest and gave us excellent advice. We would have no hesitation in using their services again, as well as Countrywide Conveyancing Services and would highly recommend them to anyone.

Julie · 14 June 2019

★★★★★ 5/5

Google

We looked at a property with Bridgfords but didn’t like it. Despite this we were offered some mortgage advice. It was the best advice we could have had. We spoke to Lee Johnson, who quickly sourced us a mortgage offer. We found a house and the process was simple. Unfortunately this house fell through, so we spent the next few months finding another. Lee kept our file open and when we found another house, the fees we had paid were still on the account and we even received a refund for the searches as the original search on the house that fell through was not used as the process was cancelled so efficiently. We have just exchanged on our new home and would like to thank Lee for all his help and assistance throughout the process. Highly recommended.

Lee · 14 June 2019

★★★★★ 5/5

Google

My husband and I have used Bridgfords since we were first time buyers and we are still using them now and we are in the middle of purchasing our next house. The whole team are very friendly and beyond helpful ! We have also worked a lot with Lee Johnson who has also been amazing in working with us and helping us through all stages of our house buying/selling and our mortgages. Lee has also managed to save us thousands of pounds when remortgaging a few years ago! It also doesn’t seem at all daunting when we go and see Lee. He knows his stuff ! We couldn’t recommend Lee and Bridgfords enough , 5star every time !

Emily · 14 June 2019

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 5/5

Google

Mr Joe Tasker has been a pleasure to deal with and has been more than professional with his service, quick responses to emails and phone calls and is a lovely young man to deal with in general. Shall definitely be using Bridgfords again if need be ✌️

Jack · 14 January 2024

★★★★★ 5/5

Google

Thank you to Lee Johnson who contacted me after viewing a house in Huddersfield and wanting to put an offer in. Me and my partner;Dominic thought we had done our research and went to three different places including our banks and with it be a week before Christmas most offices were closing foe the holiday season and we didn't want to miss out on this lovely house. Thanks to Lee is managed to knock our mortgage proposal from 33 years which was offered by our banks to 25 years with reasonable monthly payments. He helps you every step of the way and went out of his way to get us an appointment the Saturday before Christmas and squeezed us in around my different shift pattern and Dominic being in Huddersfield certain weekend as he lives at his parents in Blackburn. Lee takes you through step by step and answers any questions you may have and he will advise on what he feels what's worth it rather than most business just wanting more commission. From the start of the process to the end Lee followed through with us and even helped when communication came a bit sticky between our solicitors and the agency to help us understand where abouts in the process we were. In total it took just over 2 months to have everything completed and have a move in date. Put your trust into Lee and he will look after you :)

Rebekah · 14 June 2018

★★★★★ 5/5

Google

I have had such a pleasurable encounter with Bridgefords Halifax. I did see a few other letting agencies when deciding to pass the letting of my home to a prophesional company. No other agency came any where close to the amazing team at Bridgefords Halifax. I met Sarah (the manager) she totally put me at ease, very prophesional, Royston efficiently showed perspective tenants around my home and Emily Rawson helped and guided me with paper work, signing contract and day to day enquiries. She was kind and considerate. Nothing was too much for her. The letting process for a Landlord can be a scary world, however, choosing Bridgefords HX was deffinately a great decision which I would highly recommend. I'm totally relaxed and at ease. My new tenants moved in today thanks to a brilliant team who guided me with prophesionalism and empathy when I showed signs of stress. Thankyou Sarah, Emily and Royston

Kathryn · 9 October 2024

★★★★★ 5/5

Google

I am a first time buyer and didn't really know where to start with getting the right mortgage and protection for me. My brother had previously used Bridgfords when he bought his first home about 9 years ago. He had the support of Lee Johnson, Mortgage & Protection Consultant who was incredibly helpful. As he had sucessfully helped my brother, I contacted Bridgfords and received similar support. Although my brother's details are no longer on their current system, Lee remembered him and said he would make sure we got the referal bonus, which was a nice surprise. Lee helped to find a mortgage and protection that met my needs. He spent time explaining the process and various options so that I could make an informed decision. He also provided support and answers to my questions after he had organised the mortgage and protection for me.

CL · 9 October 2024

★★★★★ 5/5

Google

Me and my partner rented our first property through Bridgfords and Sarah was very helpful and attentive from start to finish! Nothing was too much trouble for her and she answered our enquiry’s very quickly. I highly recommend Bridgfords, especially if it’s your first time renting as they made the process very easy and simple.

Joanna · 13 June 2023

★★★★★ 5/5

Google

Was a very long process but we all got there finally, the team have been amazing especially Sarah 💖 stress free now thanks to you and your team looking forward to making house a home for me and my soon son …

Katie · 13 April 2024

★★★★★ 4/5

Google

Interest in the property was a bit slow at first but this was put down to the time of year the house was placed on the market (i.e. late Autumn/early Winter. However, once January arrived the house sold within a couple of months which was great. I would just like to thank Alex and his team for carrying out the property launches which were key to stimulating interest from prospective buyers, and for liaising with me regularly by phone and email with updates regarding feedback received from potential purchasers and progress generally concerning the sale. Based on this experience, I would definitely use Bridgfords, Halifax, again in the future.

Michael · 14 June 2017

★★★★★ 5/5

Google

Thank you to Alex Widdop, Nicola and all the Bridgfords team. Alex kept us upto date at all times. Even though it wasn't easy getting hold of me he always showed patience and understanding. Very good understanding and knowledge. This was a difficult time for us but as well as an excellent professional service we were given help and cared for. Alex and the team went that extra mile for us when we needed help finding a new place for my brother to live. I would recommend Bridgfords Halifax, great team, caring people.

Jan · 14 June 2017

★★★★★ 5/5

Google

What a fantastic team of people! I intended to post something on here months ago but have been getting settled in the fantastic house Matt and the team helped us buy. From the beginning they were extremely friendly, helpful and professional and gave one of the most informative agent led viewings we had had. Matt was really excellent and was with us from start to finish to help us complete in time, they were also extremely accommodating given we lived over 200 miles away which meant that the process was as stress free as it could have been. Although we were first time buyers we felt as valued a customer as if we were buying a mansion which was really excellent. After having a previously terrible estate agent experience Matt and the rest of the team more than made up for it and we are really happy in our new property. They will certainly be the first estate agent I talk to when it comes to selling our own house. Thank you!

Tammi · 14 June 2017

★★★★★ 5/5

Google

Bought my first house in March 2017. Many thanks to Lee at Bridgford's in Halifax who went the extra mile and beyond! Lee was very helpful and supportive and overall superb throughout the whole process. From day one, everything was explained to me clearly and Lee removed away any stress. This was kept simple by giving me the best options with honest advise for me to decide what's best for me and my family. I had my mortgage done at Bridgford's by Lee apart of Countrywide Mortgages. Countrywide/ Lee offered me the best deal which included in all the high street lenders. This cost me in total £399 after completion and compared to all banks it costs £500. Bear in mind like all of us. We work between 9-5. Lee was very helpful and stayed back until 6.30pm many nights which in all fairness he didn't have too and I can't see any bank being that flexible. Highly recommend Bridgford's for buying a family home or new house. Recommend Lee for first time buyers or anyone needs a mortgage or remortgage. Friendly smooth simple and the stress free process. Excellent professional services with honest advice giving you the best options to make your own decisions! I will be going back in the future! Many thanks Ali Ahmed

Ali · 14 June 2017

★★★★★ 5/5

Google

Exceptional customer service provided by all the team at Bridgfords Halifax, especially Alex Croll, Amy Wilson and Alexander Lovitt. The team have helped me sell two properties with in a matter of a week and are super organised and efficient - and provided guidance every step of the way, putting my mind at complete ease (especially Alex Croll). Highly professional and proficient! Would recommend to everyone!PositiveResponsiveness, Quality, Professionalism, Value

Somia · 26 August 2021

★★★★★ 5/5

Google

A thoroughly professional and caring estate agent. Highly impressed by the approach taken by Alex Widdup in supporting us through the sale of our home. At all stages of marketing and the subsequent sale - Alex has been extremely helpful, supportive, professional and resposnive. With regards the branch - always respond to calls, offer sound advice and acted in our best interests at all stages. I would fully recommend their personal approach for anyone needing an estate agent.

Richard · 14 June 2017

★★★★★ 5/5

Google

I have recently rented a property through Bridgfords and I have been beyond impressed with the speed and ease of everything. Moving house can be stressful but Jasmine has made the process a seamless and positive one.

Megan · 7 January 2026

★★★★★ 1/5

Google

Deleted my previous review to re-add as a tennant now leaving a bridgfords property, as I would like to give more details to make prospective tenants aware of their practices. The property that I moved into had issues caused by negligence in almost every area that a property could face. Let's start from the top down with all of the issues that I inherited taking on the property: chimney near collapse causing damp in my bedroom and creating damp and integral damage to my neighbours walls, roof tiles slipping ready to fall of right above the door, guttering with holes coming away from the walls left unclear from the previous tennant, walls with no pointing causing rising damp, basement letting in water with cardboard trash and leaves from previous tennant, damaged raw wood floor board through out the house that are left unfinished and with huge gaps that are unable to be cleaned effectively, walls with damp pealing wall paper, installed window unfinished with massive gaps around in every room, mould from damp covering wood furnishings, black moulding leaking fridge with seal gone on doors, broken front door lock on the only exit of the house leaving me locked in the first night I stayed over, kitchen with no adiquit ventilation causing thick layer of mould on the out of eye view upper of kitchen cabinet interior that were rotten rusty and falling apart, sink with temporary sealant tape covered in black mould, kitchen wall leaking ever time that it rains, shower that was clearly broken with glass shards left in it when I arrived (after being told it was fixed when I came) that eventually lead to a large internal flood where no remedial work was ever done during my whole time there, silver fish infestation. These conditions were awful to gain coming into the property, I am a vulnerable adult and this was my first experience living on my own, it's not been the best experience to say the least. After weeks of me raising these issue to Bridgfords, it took my Dad having to step in and firmly advocate on my behalf for concerns to be heard beyond telling me, that patches of low odor paint done during the hand over was sufficient for all concerns. What was done following this during my 7 month's in the property you may ask: door fixed, chimney fixed, shower fixed with no remedial work, fridge changed. I understand that things take time and I was greatful for this, but it was not enough and the property should never have been on the market for renting in this state. I'm now leaving the property due to these issues. Although I'm sure that my work colleagues and friends will be very grateful that I'm not longer greating them smelling of damp mouldy house, the experience has been of a great cost to me- both financially and mentally. I am terminating my contract early after making an agreement with my landlord, however I never expected to be hit with a re-housing fee. To me this sealed the deal that it's not just the negligence of 95 year old landlord who may not be able to manage the property but bridgfords themselves. The fact that they are happy and willing to put another tennant through the experience of this property in it's current state says everything to me. I really don't like writing bad reviews unless an experience has been so inhumane that I believe prospect customers have the right to be informed. But long story short if you are looking to rent please stay away from bridgfords or be much more careful than me. Don't let them pressure sell you into taking on a property, don't believe them when you identify issues when viewing the property and they say they will be fixed because it's a lie, if you are a vulnerable adult or someone with a disability especially please go elsewhere. Edit: after looking at the negative reviews I actually spotted one of the previous tennants of my same property saying the same issues. Looks like I'm the forth tennant now leaving the property with these issues. Also just noticed that they have managed to get a new tenant in from a video viewing alone, probably same one I had that's years old.

Robin · 11 August 2024