Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience with Jasmine while moving into my new apartment. From the very beginning she was professional, helpful, and incredibly responsive. Moving can be stressful, but Jasmine made the whole process feel smooth and straightforward.
She kept me updated throughout, answered any questions quickly, and made sure everything was handled efficiently. Nothing ever felt like too much trouble, and she was always friendly and approachable.
It’s rare to come across someone who genuinely cares about making the move-in experience positive, but Jasmine at Bridgfords really did go above and beyond. I’m very grateful for all her help and would absolutely recommend her to anyone looking to move.
COURTNEY · 16 March 2026
Agent replied · 16 April 2026
"Thank you so much for the kind words! We are thrilled to hear about your positive experience with Jasmine during your move-in process. It's our goal to provide exceptional service, and we're happy to know that she made your experience smooth and stress-free. We'll be sure to pass along your compliments to Jasmine. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI used Bridgefords recently to set up a new tenancy and was really impressed. Whole thing was streamlined and straightforward.
I wanna give a big shout out to Jasmine! She was class from start to finish. No messing about, always on the ball and very industrious. I’ve dealt with a bunch of estate agents over the years in my line of work, so finding out she was new to the job genuinely shocked me. She’s already up there with the best I’ve dealt with, professional and personable.
What could’ve been a stressful home move right before Christmas ended up being easy and pretty much hassle free thanks to Bridgefords and Jasmine.
Qazwsxqaz7 · 15 December 2025
Agent replied · 14 January 2026
Thank you so much for choosing Bridgfords for your new tenancy! We're thrilled to hear that Jasmine was able to make the process smooth and stress-free for you. We'll be sure to pass along your kind words to her. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had been to another estate agency before being recommended to Bridgfords, not only did Lee get me a better agreement in principle but he took his time to find me the best priced mortgage, the perfect area for my new house and generally cared unlike the previous agents from another company.
I cannot recommend Lee Johnson highly enough! From the very beginning, Lee went above and beyond to secure my mortgage quickly and with absolutely no stress on my end. He explained every step of the process clearly, answered all my questions with patience, and made sure I fully understood every detail before moving forward. Within a couple of weeks I had an agreement in principle and had an offer accepted on a house.
What truly sets Lee apart is his dedication. He even took time out of his weekends to support me and ensure everything stayed on track, something you rarely see these days. His professionalism, knowledge, and genuine care made what could have been a stressful experience incredibly smooth.
If you’re looking for a Mortgage & Protection Consultant who is efficient, communicative, and genuinely committed to helping you, Lee Johnson at Bridgfords is the person you want. Absolutely outstanding service from start to finish.
Cameron · 15 December 2025
Agent replied · 14 January 2026
Thank you for your glowing review, we are thrilled to hear that Lee provided you with an exceptional experience. We pride ourselves on our dedication to our customers and it's fantastic to hear that this was evident throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLee Johnson (Mortgage & Protection Consultant) has been fantastic throughout our house buying journey.
As a self-employed first-time buyer, we knew our case wouldn't be straightforward, but nevertheless Lee managed to secure us a mortgage offer and held our hand through literally every step of the process.
He's been incredibly patient, always available to answer questions, and made what could have been overwhelming feel much more manageable. It's felt like having someone truly in our corner during a stressful time.
Highly recommend Lee to anyone, especially those with complex circumstances!
Calum · 25 June 2025
Agent replied · 23 September 2025
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotFraud risk
Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!
Roger · 17 June 2026
★★★★★ 5/5
GoogleI was privileged to have transaction with bridgfords about a property for letting and I must say I was overwhelmed with how lovely and welcoming they were to me. Both Jasmine and Sarah were so welcoming and professional though I had lots of questions to ask. I rate them 5✨️
Comfort · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Bridgfords for your property needs! We're glad to hear that Jasmine and Sarah provided you with a positive and professional experience. We strive to make our clients feel welcome and we're thrilled to receive a 5* rating from you! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter being so stressed about moving in a strict time frame around the Christmas period, i cannot thank Jasmine enough for being as helpful and efficient as she was, guaranteeing me somewhere to live before my tenancy ended was a huge relief - she is a gem. So grateful to everyone who works there, super friendly and professional.
James · 7 January 2026
Agent replied · 14 January 2026
Thank you for taking the time to leave this glowing review! We are thrilled that Jasmine was able to make your move less stressful during the busy holiday season. Our team takes pride in providing helpful and efficient service to our customers. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad an amazing experience finding a place to rent in Halifax. Jasmine was the agent who helped us. She kept us well informed throughout and is very professional and friendly. We really appreciate the great job she has done. Would definitely recommend, she's the best letting agent I have ever dealt with.
Kate · 16 February 2026
Agent replied · 16 April 2026
Thank you for sharing your experience! We're so happy to hear that Jasmine was able to provide you with exceptional service while helping you find a place to rent in Halifax. We'll definitely pass along your kind words to her and we're proud to have her on our team. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotI recently moved into Brigford property…
I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.
Alpha · 21 February 2026
★★★★★ 5/5
GoogleJasmine has been extremely helpful when helping me with my first rental property. She has been extremely thorough and informative throughout and has helped me to gain a lot of needed knowledge. Jasmine has kept in touch throughout the whole process and has gave us continuous updates. Have briefly spoke to other members of the team too which have also been great. Would reccomend! 😁
Archie · 16 September 2025
Agent replied · 23 September 2025
Thank you so much for your kind words! We are so glad that Jasmine was able to provide you with a smooth and informative experience. Our team is dedicated to providing personalized and thorough service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFound a rental property with Bridgfords and dealt with Jasmine Evans who was amazing! Called about a listing and got a viewing same day, everything was dealt with so efficiently, effectively, and professionally - a lovely change from our past experiences with landlords/letting agencies! Very excited have started our tenancy at this new place.
Josie · 15 December 2025
Agent replied · 14 January 2026
Thank you for the wonderful review! We are thrilled to hear that your experience with Jasmine and Bridgfords was exceptional. We pride ourselves on providing efficient, effective, and professional service. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom the first viewing to getting the keys to my new home Jasmine Evans has been amazing every step of the way, I honestly cannot fault her at all she has definitely made the whole moving process less stressful.
Dawn · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Jasmine made your home buying process a stress-free experience. Our team takes pride in providing exceptional service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJasmine was fantastic throughout the entire referencing and rental process. She was always available to answer my questions and responded to emails quickly. She made everything feel easy and stress-free. Bridgford were professional, thorough, and a pleasure to deal with overall.
Blessing · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, it means a lot to us at Bridgford! We strive to provide excellent service and we are thrilled to hear that Jasmine made your rental process stress-free. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy experience with Bridgfords and especially with Sarah Broadbent and Emily Rawson was 100% positive. Professional customer service, support and help in finding an apartment were huge. Very nice cooperation, friendly atmosphere, a lot of good advice and support. The whole cycle from the beginning to receiving the keys was 100% positive. I am very grateful for the help and everything good that I received from Sarah and Emily. Great people who will help you in every situation and answer all your questions about your new home.
Montek · 22 December 2024
Agent replied · 29 December 2024
Hi Montek, thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Sarah Broadbent and Emily Rawson. Your kind words about their professionalism and support mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleSarah at Bridgefords has been fantastic in helping us completely renovate and rent out our apartment, after a previous tenant/agency allowed it to fall into a terrible state. She organised and coordinated with multiple contractors and helped us negotiate competitive rates. It was a huge amount of work and as we live overseas we needed to rely on her completely, having built up a relationship of trust over a number of conversations. Sarah then managed the marketing of the flat and within a very short timeframe we now have a new tenant who has been fully vetted. Bridgefords were also very helpful in advising us on landlord insurance policies. We look forward to working with Sarah and the Bridgefords team going forward.
Gary · 8 December 2024
Agent replied · 29 December 2024
Hello Gary, thank you so much for your wonderful 5* review! We're thrilled to hear that Sarah was able to assist you so effectively with your apartment renovation and rental process. Your trust and satisfaction mean a lot to us, and we look forward to continuing our work together. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI honestly cant say thank you enough to Sarah and Royston but especially Emily. For helping me get our new family home. The process wasn’t as easy as I expected but Emily literally jumped through hoops to make it work and she pulled it out the bag !! Emily was super helpful, even when things didn’t seem to be going our way. She guided me through and made sure I knew what was happening throughout. I honestly appreciate all your help and would highly recommend you to anyone looking for a new home!
Thank you again
L · 3 December 2024
Agent replied · 9 December 2024
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can't thank Emily and the team at Bridgfords Sales and Lettings Agents in Halifax enough for helping me secure my new home. The entire process was incredibly smooth and stress-free, thanks to their patience and expertise. Emily was always helpful, even when I had a change of mind or needed extra time to make decisions. She guided me every step of the way and made sure I felt confident throughout the process. I truly appreciate the team's dedication and would highly recommend them to anyone looking for a new home!
CONNOR · 2 December 2024
Agent replied · 9 December 2024
Many thanks Conner for your excellent 5* review. We're thrilled to hear that Emily and the team made your home-buying experience smooth and stress-free. Your kind words and recommendation mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 4/5
GoogleRecently started renting through Bridgfords. Emily was my main contact. It was a pretty easy process of applying for the property and getting it. So far I'm quite happy with the experience and the place. Though I feel the only downside is I would have like to know about the damp issue before I got the keys and my viewing was online so it wasn't able to see the damp. But other than that. It's pretty a good experience.
Lisa · 9 November 2024
Agent replied · 9 December 2024
Thank you for your lovely review Lisa. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotService above and beyond
What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.
Nicky · 8 November 2025
★★★★★ 5/5
GoogleI recently had the pleasure of working with Lee Johnson as my mortgage advisor, and I can't recommend him enough! From our first meeting, Lee was incredibly knowledgeable and took the time to understand my needs and financial situation. He guided me through the entire mortgage process with ease, answering all my questions and providing valuable insights.
Lee's professionalism and attention to detail made a potentially stressful experience much more manageable. He was always available to offer support and advice, which really put my mind at ease. Thanks to his expertise, I secured a mortgage that perfectly fits my budget and goals. If you're looking for a reliable and dedicated mortgage advisor, Lee Johnson is definitely the person to contact!
Nasir · 16 October 2024
Agent replied · 23 October 2024
Hello Nasir,
Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Lee Johnson. Your kind words about his professionalism and dedication mean a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBridgfords team member Royston went above and beyond to support my move into my apartment. His exceptional customer service skills, honesty and straight forward responses to any requests were outstanding. His proactive approach at various points in the process of moving, streamlined things and provided peace of mind.
As far as this team goes, nothings too much of an ask and they’re available to reach out, responsive and knowledgeable. Royston, Emily and Sarah, I greatly appreciate your support during this process.
I will definitely be in touch for future business relations. Thank you.
Kiran · 16 October 2024
Agent replied · 23 October 2024
We're thrilled to hear that Royston, Emily, and Sarah provided you with exceptional service and support during your move. Thank you for taking the time to leave us this amazing 5* review Kiran. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Bridgefords when our house that we wanted could no longer go through, jasmine encouraged and supported us to look at different houses and she’s always willing to answer any questions we may have
Emily · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to share your positive experience with Bridgfords! We are always happy to help our customers find their dream home, even when things don't go as planned. Our team, especially Jasmine, is here to support and guide you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI am renting for the first time and Jasmine has been a huge help! She has been nothing but patient and has answered my questions without judgement. I truly appreciate all of the help, as it felt a little daunting to make the move to start renting. I am grateful!
Cerys · 16 September 2025
Agent replied · 23 September 2025
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThis was my first time going with Bridgfords looking to rent a property, Jasmine was great, really helpful and answered all our questions. The process overall was nice and fast.
Deiniol · 16 February 2026
Agent replied · 16 April 2026
Thank you for your feedback! We are thrilled to hear about your positive experience with Jasmine and our rental process. We strive to make it as smooth and efficient as possible. Kind regards, Lucy, Customer Feedback and Support Team
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