Bridgfords reviews

★★★★★ 5/5

Google

After a very challenging few weeks and being in a position to exchange contracts on the sale of our house, unfortunately our purchase fell through. I contacted Bridgefords as I had viewed a property previously with them that we liked. I spoke to Feriel who was wonderful and attentive. Within a couple of hours she had secured a sale on a property and also arranged to rent the property we were buying in the mean time in order to not affect our sale. I can’t believe how lucky we are and am so grateful to her and her colleagues for all their hard work. Thank you 🙂

Katy · 26 June 2024

★★★★★ 5/5

Google

Dear Feriel, I am writing to express my sincere gratitude for the outstanding support you are providing in my recent home buying process. As a first-time homebuyer, I was naturally anxious and had numerous questions, but your expertise, patience, and dedication made the experience not only manageable but also enjoyable. Your ability to keep communication crisp and clear is exemplary. You kept me informed at every stage of the process, promptly responding to my queries and providing detailed explanations whenever needed. Your professionalism and responsiveness gave me confidence and peace of mind, knowing that I was in good hands. I will certainly recommend your services to anyone looking to buy or sell a home.

Rajat · 26 June 2024

★★★★★ 5/5

Google

Just recently moved into one of the apartments and I’m very pleased with it. Emily made everything super simple and straightforward I would recommend Brigfords to anyone who is trying to get an apartment or house out of all the other estate agents just for the simple fact that they are responsive and willing to help you through the application just over a week and everything was sorted 11/10 service🙌

Hamza · 2 December 2024

★★★★★ 5/5

Google

A big thank you to Sarah Broadbent and Emily for all their help in finding great tenants for my house. I was feeling quite stressed about the rent insurance, but Sarah was very quick and efficient in getting it sorted, it really put my mind at ease. Both Sarah and Emily have been incredibly supportive and made the whole process much easier than I expected. I’m really grateful for their hard work and professionalism!

Carmine · 2 October 2024

★★★★★ 5/5

Google

Having dealt with a few different estate agents in the past year or so, Bridgfords are by far the most switched on, approachable, knowledgeable and proactive. I have used their mortgage advisor for a number of years (fantastic service from him, as well) and now they have helped market and successfully let my property. It was gone within a number of days thanks to their expertise in pricing and marketing content. Sarah is truly excellent at her job. She is friendly, and clearly passionate about her work - and it shows in the end results! Nothing is too much trouble. Looking forward to continuing working with the team.

Dan · 13 May 2024

★★★★★ 5/5

Google

With how stressful moving can be (especially long distance) we tried most companies to see where and who would be the right fit. Safe to say Sarah and her team really stepped up and fed us all the information you need. She knew we where not local to the area so explained all the great things, rougher areas and really supported our situation. This was opposite to others responses. Safe to say my partner and I are super happy to be moving to the area and to have Sarah and the Bridgfords team to ease the process!

Henry · 13 May 2024

★★★★★ 5/5

Google

my agent Jasmine has been very professional, efficient and informative when dealing with my rental agreement and I'm delighted to be moving house through this company. …

Lewis · 16 February 2026

★★★★★ 1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .

Aiah · 29 July 2026

★★★★★ 5/5

Google

I approached Bridgfords Halifax to discuss renting my property out and requiring a fully managed service which also involved a complete renovation of the property prior to letting. From the outset, meeting and speaking with Sarah Broadbent, it was obvious she has a wealth of experience in property management, understanding the area, the current market and demand for letting. Her confidence and knowldege in the market conditions put my mind at ease that she was the right person to work with, who could deliver what was agreed. She is friendly, confident and professional in her approach and easy to have an honest conversation with. I could contact Sarah at any time and she was responsive in all communication to ensure everything was going to plan. She managed the renovation with ease and ensured she was on top of the contractors and the end result was amazing. The property was advertised and marketed with speedy efficiency and we had a large interest instantly, with prospective tenants who wanted the property within a day. Tenant checks, contracts signed and tenants moved in within two weeks with the top end rent i was hoping for. What more can be said apart from amazing and truly happy with the five star service. The Bridgfords online landlord portal is also brilliant and has everything about the property, invoices, contract information etc in an accessbile, easy to use platform to make managing the property easier. Thank you Sarah Boradbent for providing a top class service, and look forward to working with you in the future for any future ventures. Kirit Mistry

Kirit · 13 April 2024

★★★★★ 5/5

Google

Highly recommended. I have recently used Bridgfords Halifax to arrange and manage a rental property. I found the staff, in particular Sarah (Branch Manager)and Emily (Lettings Negotiator) both courteous and professional. They took control of the process, keeping me informed of progress and arranged some minor improvements. Paperwork was kept simple. I was very pleased with how quickly they managed to get the property tenanted.

Adnan · 8 December 2024

★★★★★ 5/5

Google

My agent Jasmine Evans, is a lovely woman. Very Professional she answered all my question's and also those from my children (and they asked ALOT of question's) this was my first time useing a letting agency, i was reassured and comfortable, (i have social anxiety so most things make me uncomfortable and could result in me having a panic attack) she did a very good job. And we thank her for the wonderful experience. I look forward to working with her and will be recommending her to friend's and family going forward. :) x

AnnTracey · 15 December 2025

★★★★★ 5/5

Google

Jasmine was fantastic throughout the letting process. Really quick to respond, helpful and friendly. Great experience sorting my first rental. Thanks!

Tom · 16 March 2026

★★★★★ 5/5

Google

Having just secured a mortgage for my first property, I would like to thank Lee Johnson (Mortgage & Protection Consultant). From the first appointment, Lee was extremely welcoming and his customer service was incredible. Lee was easy to chat with, understood my needs and requirements and ensured these were taken into account at all times throughout the process. Despite hitting a few stumbling blocks along the way, Lee was extremely coherent and persistent and went above and beyond for me to make sure I could obtain my first mortgage. One of the most noticeable things about the whole process was that despite how many queries I made, or emails/calls made to Lee, he was always on hand to provide the answers in a kind and friendly manner. He would always make the time to discuss anything I wished to clarify and would do so in laypersons terms which made the whole journey incredibly satisfying, pleasant and easy c Couldn’t thank Lee anymore - a pleasure to have done business with. 100% recommend anybody who wishes to secure a mortgage, or simply take mortgage advise for whatever reason, to utilise the skills of Lee Johnson at Bridgfords Halifax. His wealth of experience should not be missed out on! Thanks again, Lee!

Jack · 14 March 2024

★★★★★ 1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

★★★★★ 1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026

★★★★★ 5/5

Google

I found dealing with Brigfords has made the really difficult search for new rented properties, so much simpler and easier than I have known before. I was helped by Royston Floyd who did every piece of paperwork and contact with owners etc, very quickly. This just took a lot of stress usually produced in this search to be non existent. Many thanks to Royson and Bridgfords for all their assistance.

Iain · 26 July 2024

★★★★★ 5/5

Google

My wife and I cannot recommend Sarah Broadbent enough. Extremely professional and great at her job. 5 🌟 …

Colyn · 16 February 2026

★★★★★ 5/5

Google

I found bridgfords sale and letting agents halifax very friendly and approachable they deal with issues in a professional and helpful way. Sarah in particular has always been helpful and makes me as her client feel like a priority she's always ready to help in any possible way and I have no hesitation in recommending Sarah to be 5 star. Thank you Sarah once again

Bello · 19 August 2024

★★★★★ 5/5

Google

Absolutely amazing service by Lee Johnson! Lee was recommended to us by a friend who had recently used Lee’s service as a Mortgage & Protection Consultant and we couldn’t be happier with his service. He made the whole process so simple for arranging our mortgage with the best lender, even moving his calendar around to ensure we got the best deal before the mortgage rates increased. He also arranged our Home Insurance so that we didn’t have to do anything ourselves. Beyond that he is always available to speak to if you have queries and will even contact people on your behalf for surveys etc. If I could give more than five stars I would, Lee is a credit to Bridgfords and the profession as a whole!

Ben · 16 October 2023

★★★★★ 1/5

Trustpilot

1 Star is too many stars in my opinion...

I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.

James · 26 June 2026

★★★★★ 5/5

Google

We approached Bridgfords in Halifax for a tenant finder service, for a buy-to-let property. From the outset, Sarah Broadbent and the team handled the process professionally and efficiently. We were kept updated throughout, queries were dealt with quickly and we were very impressed with how straightforward everything was. Sarah in particular is extremely knowledgeable and we felt comfortable that our property was in good hands. We are now using Bridgfords for a further 2 property lets. Highly recommended.

Jo · 15 November 2023

★★★★★ 1/5

Google

(Make yourself a cuppa if you are reading this, to note I don't leave 1* reviews lightly, most of the time if I wouldn't leave a 5* review I don't leave one at all because everyone has off days don't they?! I did try to explain to her my difficulties getting to speak with someone and her reply was: "well you're speaking to us now aren't you." But,when it comes to selling homes for people it is important as this type of service can effect how people are able to move on with their lives and have a huge impact on people/families involved. We have been trying to get hold of someone at Bridgfords to view a property they are selling on Wentworth Drive since Saturday (Today is Tuesday). They tried to call me yesterday twice within the same minute, (aren't mobile phone call logs great!) they did not leave a voicemail. I rang back within 5 mins and the call went to their voicemail, I left a message. Tried to phone them later in the afternoon, went to voicemail again. The house in question has been for sale for a while and I am not surprised with how obstructive Bridgfords are! I have phoned them again this morning (11am as still no response from the message I left them 24hrs ago. Spoke to a female member of staff who asked for my address to which i started to tell her and i told her we only live round the corner but we want to downsize. After i'd finished giving my address she asked "why do you want to move to a house thats just round the corner?" So i told her "As mentioned it is because we want to downsize." To which she replied "oh i must have missed that bit." Again,no apology. Id recommend a customer service course for this woman! She then asked me when I could do viewings so she could speak to the vendor; any evening or weekend I reply - oh no she says we are doing the viewings so it has to be office hours. What are your hours I ask? Mon - Fri 9-5 she goes. Please could we do 9am on Tuesday then? (6 days away) She replies: no, we don't start work that early 🤣🙈 Then she says she can speak to the vendors and ask them if we could do 5pm that day? I said that may be difficult as we have an appointment at 5:30pm Halifax town centre, could you do any earlier? Any time at all that day? She says, No my diary is full but doesnt offer any other options whatsoever! I took this as a sign this house is not for us! Why ask what my availability is when yours is so limited? Surely give me the times which you can do and I will then let you know which of those we can do?? It's no wonder you don't see many Bridgfords For Sale signs about. If you are the owner of this property I'd advise switching to a less restrictive and more helpful estate agent, with customer service skills. All the others we have spoken to in Halifax have been fab.

Emma · 16 September 2023

★★★★★ 5/5

Google

Our experience purchasing a property with Bradford Halifax has simply been flawless. Our viewing appointment was quickly made and we were refereed to Mr Lee Johnson their in house Mortgage Services Consultant. Lee is top guy. He supported us with a joint mortgage application which was initially turned down by Nationalwide but quickly secured a good mortgage offer with NatWest all under 2 weeks. When Natwest interest rates reduced slightly after our original offer Lee was in touch again to inform us about this and the potential to re-negotiate at the new rates whiles the lawyers complete property searches. We will certainly be going back after 4.5 years to re-mortgage with Lee's support :)

William · 16 September 2023

★★★★★ 5/5

Google

We dealt with Lee Johnson who was amazing with dealing with our remortgage for a new house. We was definitely an awkward customer as I was on maternity leave going into a brand new job once going back to work, and my husband self employed. It was no problem for Lee though and explained each and every step of what was happening and what we needed to do. He really listened and helped us get the best mortgage possible! Definitely recommend Lee and will definitely go back for any other enquiries in the future. He was always willing to help how ever he could for us. Thank you again as we got the house we never thought we’d be able to get!

Laura · 16 September 2023