Bridgfords Halifax reviews

★★★★★ 5/5

Google

Sarah and her team are absolutely amazing! Moving is already a stressful process but made worse as I was situated in South East of England. She made it pass by like a breeze with their team’s amazing professionalism. So if you are moving into or within Halifax, Bridgfords is highly recommended.

Gil · 13 April 2024

★★★★★ 5/5

Google

Dealt with Emily regarding a property in Halifax town centre, service was incredible, moved in within 10 days, staff made sure to double check everything and helped us through the process. Can’t recommend them enough! Thank you.

Iiqrkx · 2 December 2024

★★★★★ 5/5

Google

Absolutely amazing a massive thank you to Emily you was the most helpful and supportive person through out my whole process you went above and beyond for me thank you for all your help I appreciate you so much

Tanya · 1 November 2024

★★★★★ 1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

★★★★★ 5/5

Google

Lee Johnson has been a fantastic support system throughout the whole process of buying a home. When I requested for him to have a look at the changes to the rates at the time, he found me the best options and did not hesitate to get these done as soon as possible.

Maaria · 14 March 2024

★★★★★ 5/5

Google

This is a review for Lee Johnson, my Mortgage & Protection Consultant. Lee did an absolutely stellar job on my mortgage in what was a very complicated and drawn out process. Lee left no stone unturned with his thoroughness to get me the mortgage I required. He worked tirelessly on this day and night, as late as 11pm one evening, to get the mortgage across the line. Every obstacle that was thrown in the way, and there were many, he took in his stride. He was always in communication with myself and kept my update to on the whole process. I cannot recommend Lee highly enough and if I could give him more that 5 stars I would do. 11 out of 10 from me. Thank you again Lee for everything you did. ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value

Antony · 13 June 2021

★★★★★ 5/5

Google

Our mortgage journey began in July last year, my partner wanted to move home and at the time I was really unsure as I had a lot of emotional attachments to our home and I wasn’t convinced that I could leave them behind. I very nearly cancelled my phone appointment with Lee, however after briefly speaking with him I thought that there was no harm in discussing the potential house move / mortgage with him. There was absolutely no pressure from Lee and his main interest was that we made the right decision for us and that he would be there to help whichever path we chose. I remember writing down the pros and cons to moving under Lees advice and it was from then that I decided I was ready to take the plunge! Being a mortgage underwriter myself, I was questioned by others about why I even needed a mortgage advisor. My main reasons were that I wanted as much stress to be alleviated as possible knowing from experience what the mortgage journey can sometimes be like. I also wanted to know that we were getting the best deal and type of mortgage that suited us, and this was not something I dealt with in my role. Throughout our journey Lee supported us on numerous houses offers that we made, however as our house had not yet sold these offers were continually rejected. However Lee remained positive and told us to simply keep going and that everything would eventually all fall into place. When we sold our home and finally got an offer accepted on a house that we fell in love with, Lee was straight on with everything. He was extremely well organised and I even commented on his attention to detail, something that can often be a pain point in my role having worked alongside many mortgage brokers. Lee always made time to talk, there was never a time too late or a day inconvenient - even when it was outside of his normal working hours. We went through life, buildings and contents insurance with Lee and we ended up taking new policies out including income protection which we had never considered before. When going through the insurances Lee was extremely knowledgable and brought everything to life which made everything relatable. Little did we know at the time, my partner had a back injury, which having taken out income protection came as a relief to us. Luckily we didn’t need to use this, however if it wasn’t for Lee I honestly don’t think we would have even considered taking out this policy. On the whole, Lee was really professional, friendly, upfront and honest. We built a really positive relationship with Lee who we will definitely turn to again for advice when needed on relation to our mortgage. Thank you from all of us!PositiveQuality, Professionalism

Kirsty · 13 June 2021

★★★★★ 5/5

Google

Lee Johnson mortage and protection consultant has been amazing throughout the whole process of applying for a mortgage, he went through all the different options and recommended the best ones, he would always respond quickly to any enquires I made and would ring or email with any updates to keep me in the loop. He also dealt with any issues that I had with my purchase keeping in touch with the estate agent on my behalf 10/10 would recommend Lee to anyonePositiveProfessionalism

Sarah · 13 June 2021

★★★★★ 5/5

Google

Lee Johnson (the Mortgage and Protection Consultant) helped me find a mortgage for my somewhat different case, I was gifted a property with the need to find a lender for the remaining equity. Lee was resilient and did not give up despite the numerous set backs and refusals from lenders due to both my finances and of course the pandemic. He kept me well informed along the way and guided me throughout the process. He not only did his research to find me a suitable lender who would match my needs, but looked into my concerns of Stamp duty and Capital gains Tax. I genuinely do not believe I would have been able to become the owner of another property without his help. He was helpful, understanding and is great at what he does.

A · 13 June 2021

★★★★★ 5/5

Google

Back in 2018, Lee Johnson our Mortgage and Protection Consultant helped us with our mortgage application to buy our first home. The process felt easy, and Lee was there to guide us through every step of the process, ensuring it was stress free for us. Lee is professional in his approach, explains everything clearly and always ensures you get the best deal to suit your circumstances. We have recently remortgaged with Lee, and once again the process was seamless and there was a quick turnaround. Lee also updated some of the other policies we have i.e house insurance, life insurance etc. and again it was all done for us with no stress or requirements from our side, and Lee ensured we had the best deals for what we needed. Overall, we highly recommend Lee, the service he provides is excellent, efficient and he always acts in your best interests!

Katie · 13 June 2021

★★★★★ 5/5

Google

From the beginning of the process to settling into our new home, the Halifax team have been amazing. They have gone above and beyond to help us. Sarah was incredible from start to finish, keeping us well updates throughout the whole process (something which we have not experienced through the process of looking for a rental property elsewhere) She exceeded all expectations. Matthew was also extremely helpful during the handover and more than willing to answer any questions we had during the application process! The team overall were, responsive, enthusiastic, understanding and genuinely really lovely. We would recommend them to anyone, it was the best and most efficient move we have ever experienced.PositiveResponsiveness, Quality, Professionalism

Sophie · 13 June 2021

★★★★★ 5/5

Google

Shout out to Lee Johnson, the Mortgage & Protection Consultant Bridgfords. Very thorough and efficient process. I felt it was a professional service and made me feel at ease and looked after. Also another shout out to Feriel, who showed me around the house. Her timings are flexible and catered to my needs. Made the process very smooth. Excellent!

Farid · 16 September 2023

★★★★★ 5/5

Google

We would definitely recommend Bridgfords in Halifax. In particular, Sarah has been brillant! Always updating us and always available whenever we needed anything. Nothing has been too much trouble. A joy to work with and fulfilled her promise to get a tenant in within one month!

Ann · 5 June 2024

★★★★★ 5/5

Google

Working with Lee Johnson (Mortgage & Protection Consultant) was an outstanding experience from start to finish. He made the mortgage process feel clear and manageable, guiding me through every step with patience, professionalism, and genuine care. He found me the best mortgage deal, handled everything efficiently, even during stressful moments. Thanks to his support, buying my first home was far smoother than I ever expected. Highly recommend!

Evangelia · 25 June 2025

★★★★★ 5/5

Google

My partner and myself were first time buyers and naturally very nervous about the process of purchasing our first house. Lee Johnson has been our advisor and has stuck with us every step of the way. If there was anything we needed advice with he was there to support us. He went above and beyond his role and really made the whole process so much easier for us. Thank you, Lee!

Annie · 13 June 2022

★★★★★ 5/5

Google

I am currently in the process of selling my property through Bridgfords and so far I am extremely happy with the service. Bronia has been extremely helpful since the beginning she is an absolute credit to Bridgfords. Thank you for everything Bronia.

Garry · 28 July 2024

★★★★★ 5/5

Google

Absolutely fantastic! Sarah and Jasmine have both been brilliant. From viewing to tenancy signing in one week. Super clear and transparent, unbelievably helpful. Answered all of my thousands of questions. Always happy to help and kept me in the loop 100% of the way. Couldn’t recommend enough.

Lewis · 24 December 2025

★★★★★ 5/5

Google

I have had an excellent experience with Bridgefords in Halifax. Sarah their head of lettings is outstanding. She is friendly and very approachable but also extremely knowledgeable and professional. The whole process of marketing and letting my property took less than 3 weeks. I highly recommend the letting service Sarah and her team provide.

Christine · 15 November 2023

★★★★★ 5/5

Google

My remortgage process with Lee Johnson , Mortgage & Protection Consultant has always gone to plan. He is thorough in his explanation and my interaction with Lee has been very memorable. He is the one and only person I know when it comes to mortgages. Definitely recommend him to anyone looking in to buying a house.

Aisha · 16 September 2023

★★★★★ 1/5

Google

I am an expat, I have issue in my property but despite multiple remainder(going on for more than 2 months) there was no response from Bridgford. There was water leakage from property next door which caused dampness and forming mould underneath the floor, we kept on following up and request for floor replacement, but no response from Bridgford or the landlord. My little one is affected by this and have got breathing problem because of this. But when there was water leakage to the business running below (yet to be looked it) then they started following up with me to know what the issue is, still no fixes on the issues which I reported. I wouldn't recommend Bridgford to my friends.

Sarath · 13 June 2020

★★★★★ 5/5

Google

As a family we instructed Bridgfords to deal with the sale of my Mum's house. She had lived in the property for 50 years and ill health forced a move closer to family. We had several estate agents visit, choosing a mixture of high street and internet but only Bridgfords stood out for us. Although a little more expensive that other agencies, we needed a firm who would provide a first class, traditional service which is what Mum wanted and is what we got. Alex and Elaine were simply outstanding with their professionalism and understanding of the situation we were in. They were kind, courteous and beyond patient with my Mum and understood how difficult it was for Mum to make this move. Mum's house needed some modernisation but essentially was a sound property and would make a wonderful family home: Bridgfords saw the potential in this and marketed the property so effectively that we were under offer within 2 days of the open day. The sale completed without any issue. I would have no hesitation in recommending Bridgfords in Halifax to anyone. Thank you for everything.

Cat · 13 June 2020

★★★★★ 5/5

Google

As a single male looking to extend my interest only mortgage into my seventies, the help provided by Lee Johnson was significant. The enquiries he made on my behalf, with both my current and prospective providers, provided me with sufficient information to see a way forward that would satisfy my needs. This has given me comfort that, in a couple of years when I need to make a final decision, I shall be able to continue living in my lovely home, should I decide to do so. So, at this moment in time, although Lee has spent a deal of time on my issue, it has cost me nothing in fees! The professional advice given was on the basis of my needs at this time, although some time in the future it may prove to be financially beneficial to Lee and Bridgfords? In my experience, I would unhesitatingly recommend prospective customers to consult him on mortgage enquiries.

Trevor · 13 June 2020

★★★★★ 5/5

Google

I recently purchased my dream home through Bridgfords Halifax and cannot thank them enough for their help, I would like to say a big thank you to Elaine Taylor who could not of been more helpful and patient and just overall brilliant at her job and to Lee Johnson for all of his financial advice and for getting me a really great mortgage! I would definitely recommend Bridgfords if you are looking to buy or sell your home, they are a really friendly team who go above and beyond to help you!

Mel · 13 June 2020

★★★★★ 5/5

Google

Just wanted to thank Lee Johnson for his advice and support in helping us to secure a mortgage. Our previous broker did not have his expertise and this led to us being sent to a lender who would not have considered lending to us! Lee also considered our insurance needs as we have a large family. Matt, Alex & Elaine were also very knowledgeable and supportive in helping us to find and view suitable properties. We now have a home to match our needs as a family, something we were beginning to think would never happen. Thank you all.

Matt · 13 June 2020