Bridgfords Halifax reviews

★★★★★ 5/5

Google

I have used the estate agents and the broker for help with my purchase and they are brilliant. Particularly Elaine on sales and Lee Johnson in the mortgage services. Elaine has answered all enquiries for me, been a contact point between myself and the vendor and provided excellent customer service for myself and other parties involved. She is bubbly and friendly, helpful and an absolute asset to the company! Thank you so much! Lee Johnson is also amazing at his role, and provides an exceptional mortgage service... Beating quotes I received direct from the bank! He's a little nuts, but a great laugh and quick and persistent on getting you the right care and great standards you deserve as his customer. Always put a smile on my face from start to finish! Thank you! Would recommend bridgfords Halifax and Lee on behalf of countrywide mortgage services for all of your needs! Staff and services are far more useful and friendly than staff at surrounding agents such as William brown (who I also approached initially). Could not thank their team enough. 5***** :)!

Sarah · 13 June 2020

★★★★★ 5/5

Google

Highly recommend Lee Johnson who was our Mortgage & Protection Consultant. He was very professional and extremely accommodating to our work schedules when arranging appointments. He was easily contactable via email and phone and was brilliant at explaining things as we are first time buyers. He listened to all our requests and we have already recommended him to friends. Thank you for making the experience easy and stress free.

Sophie · 13 June 2022

★★★★★ 5/5

Google

Highly rate the service we received from Lee Johnson, Senior Executive Mortgage & Protection Consultant, I have already recommended him to family. Lee went out of his way to offer appointments to suit our availability, he is incredibly efficient and clearly very knowledgeable. Lee is proactive, and his communication is second to none. Lee listened to what we wanted, and managed to secure us a great mortgage deal that exceeded our expectations. Thank you!PositiveProfessionalism

Chloe · 26 August 2021

★★★★★ 5/5

Google

I contacted Bridgfords through searching for a place to rent in the Halifax area and had the good fortune to speak to Sarah Broadbent. Sarah immediately helped me refine my search, eventually recommending a fantastic property within my …

Greg · 16 February 2026

★★★★★ 5/5

Google

Thanks to Lee Johnson at Bridgfords I have gone from being completely clueless about how to get the best mortgage deal to fully understanding the process. He has been extremely patient taking me through the process step by step and always being there to answer any questions. A big Thank you to Lee with an extra ⭐

Taira · 18 July 2023

★★★★★ 5/5

Google

Had the pleasure of dealing with Alex from bridgfords who is the branch manager and came to view my property in Bradford and even though I have decided not to sell, I had an amazing experience when he came to view my property, very knowledgeable about the best way to get the most money for your property and different ways to sell, explained everything to me which other estate agents did not bother with and if I was ever to list any of my properties going further it would be with him. I had a few people come to value my property and this was by far the best experience. He had researched and knew the area very well and is a great salesman Thanks

Safa · 18 November 2024

★★★★★ 5/5

Google

Excellent service received from Lee Johnson, Senior Executive Mortgage & Protection Consultant, Lee was very accommodating and offered appointments to suit my availability, he is very knowledgeable and made sure I understood each part of the process before we went ahead with it. Lee managed to secure me a great mortgage deal and was very helpful and worked quickly to secure me a 2nd offer which was needed.

Lance · 13 June 2022

★★★★★ 5/5

Google

With me and my partner being first time renters, Jasmine helped us massively, she answered all our questions and gave us loads of reassurance when we came across a few issues on our end, couldn’t recommend her anymore!

Ellé · 16 February 2026

★★★★★ 5/5

Google

Recently acquired a property through Bridgfords,,The whole team was very helpful and all contributed to making the process as easy and stress free as possible! Special mention to Sarah who was amazing!,thank you very much!

Kumbirai · 23 September 2024

★★★★★ 5/5

Trustpilot

Very happy with sale via Bridgfords Swinton

Very please with the service and result of selling my mother’s house via Bridgfords Swinton. Mike was knowledgeable and efficient. His sale price estimate was 20% higher than another local firm but he managed to achieve it. He also arranged to visit mum in her care home to complete the paperwork. Happy to recommend.

R · 24 March 2025

★★★★★ 1/5

Google

How unfortunate that the branch manager is rude and obnoxious. A query that has been unresolved since 2022 has continued to be unresolved and no help at all from the manager. There is no customer support at all. It’s not in their vocabulary to assist anyone. You are commanded to call the office which is ever answered.

Sandra · 13 June 2023

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 5/5

Google

Moving with bridgeford was brilliant, they are quick and efficient. Brilliant customer service and quick response. We dealt with Chad and I can not praise Chad enough. He went above and beyond for us during the application and moving process. He is a polite friendly and a generally positive gentleman. He is an asset to the bridgeford Halifax branch. I would not hesitate to deal with them again. They are fantastic. But again Chad, thank you for everything you did for us, the support and help. You are fab!!!

Rachel · 14 June 2019

★★★★★ 5/5

Google

Cannot thank Lee and Virginia enough for everything they have done over the last 4months! Lee was more than helpful and informative in obtaining me my first mortgage, he answered every question even when I asked a dozen times! Constantly keeping in touch so I was in the loop and new exactly what stage of the ‘buying process’ I was at. Virginia went above and beyond and is an absolute star, she did more than I could have asked to ensure the process went as quick as it possibly could, always providing me with updates and keeping so cheery even after my 50th call of the day. I couldn’t have asked for a better team to get me through my first purchase! Thank you to all at Bridgfords Halifax who I’ve dealt with along my journey!

Honor · 14 June 2019

★★★★★ 5/5

Google

Bridgefords (Halifax) has provided me and my partner a proper 5 star service and I am confident this will continue throughout our relationship. From as early as our first phone call, we have been treat like royalty and we would highly recommend doing business with this company. Chad has been our main point of call and he has been an absolute diamond and I couldn’t thank him more for helping us with everything. From keeping us up to date with the process and making the move as smooth as possible. Also a mention to Alex who initially showed us the apartment and made sure the place was perfect for when we move in. Both utter gents! Keep up the great work all!

James · 14 June 2019

★★★★★ 5/5

Google

I can't rate Bridgfords highly enough. If you're a first time buyer (or even an existing owner) and you want to get onto a great deal then make sure to see Lee Johnson! He helped make it possible to buy my home, get onto a good affordable mortgage along with life policies and home insurance - he put everything in place. After I was settled for 2 years he got back in touch and helped me re-mortgage - thus knocking off FOUR years off my 25 year mortgage on an even better deal. Not only that but he requoted the home insurance and life policies I had in place to include more benefits and at cheaper prices! Getting onto the property ladder and arranging everything is daunting to say the least however, Lee made all this easy, and possible, with his excellent customer skills. Honestly, forget going to the banks directly with these affairs. Go to Bridgfords instead! Thank you again to Lee and his team.

Mark · 14 June 2019

★★★★★ 5/5

Google

I have recently purchased 3 properties with bridgfords and also letting those properties using Bridgfords. I would rated them very high during the entire buying and letting stages, they provided excellent customer service . Thank you to Virginia , Matt and Alex who provided excellent support during the entire process. I highly recommend them to use for any purchases or lettings. I will be working with them on few other properties too. Special thanks to Alex from Lettings who managed to let out my properties very quickly within a week or two and also provided some valuable suggestions on other properties for letting. Thanks Alex

Hari · 14 June 2019

★★★★★ 5/5

Google

Lee was recommended to me by my oldest friend. She and her partner used him for their mortgage and were very happy with him. I found Lee to be very enthusiastic whilst helping me, almost as a friend would be, excited that I had found a house and doing everything he could to help me get it. Being a first time buyer, it was nerve wracking going through this process but knowing that Lee was working behind the scenes all the time was great. I also used Countrywide's solicitors at Lees' recommendation, making it so much easier for him to check up on progress and chase up anything that was necessary. The portal system that is used is great as it enabled me to see what was still outstanding and how much was left to do, but Lee also kept me updated by email and phone. Apart from the actual house, Lee was the best money I spent during this process, and will recommend him to anyone who asks, I doubt I could have done it without him.

Katie · 14 June 2019

★★★★★ 5/5

Google

We have been delighted with the quality of service that we have received from the Bridgfords staff at the Halifax office since our very first meeting. Alex valued our property and Matt was our main point of contact during the entire process. We also spoke to Virginia on numerous occasions if Matt was out of the office. They were all truly professional, efficient, honest and gave us excellent advice. We would have no hesitation in using their services again, as well as Countrywide Conveyancing Services and would highly recommend them to anyone.

Julie · 14 June 2019

★★★★★ 5/5

Google

We looked at a property with Bridgfords but didn’t like it. Despite this we were offered some mortgage advice. It was the best advice we could have had. We spoke to Lee Johnson, who quickly sourced us a mortgage offer. We found a house and the process was simple. Unfortunately this house fell through, so we spent the next few months finding another. Lee kept our file open and when we found another house, the fees we had paid were still on the account and we even received a refund for the searches as the original search on the house that fell through was not used as the process was cancelled so efficiently. We have just exchanged on our new home and would like to thank Lee for all his help and assistance throughout the process. Highly recommended.

Lee · 14 June 2019

★★★★★ 5/5

Google

My husband and I have used Bridgfords since we were first time buyers and we are still using them now and we are in the middle of purchasing our next house. The whole team are very friendly and beyond helpful ! We have also worked a lot with Lee Johnson who has also been amazing in working with us and helping us through all stages of our house buying/selling and our mortgages. Lee has also managed to save us thousands of pounds when remortgaging a few years ago! It also doesn’t seem at all daunting when we go and see Lee. He knows his stuff ! We couldn’t recommend Lee and Bridgfords enough , 5star every time !

Emily · 14 June 2019

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 5/5

Google

Mr Joe Tasker has been a pleasure to deal with and has been more than professional with his service, quick responses to emails and phone calls and is a lovely young man to deal with in general. Shall definitely be using Bridgfords again if need be ✌️

Jack · 14 January 2024

★★★★★ 5/5

Google

I have had such a pleasurable encounter with Bridgefords Halifax. I did see a few other letting agencies when deciding to pass the letting of my home to a prophesional company. No other agency came any where close to the amazing team at Bridgefords Halifax. I met Sarah (the manager) she totally put me at ease, very prophesional, Royston efficiently showed perspective tenants around my home and Emily Rawson helped and guided me with paper work, signing contract and day to day enquiries. She was kind and considerate. Nothing was too much for her. The letting process for a Landlord can be a scary world, however, choosing Bridgefords HX was deffinately a great decision which I would highly recommend. I'm totally relaxed and at ease. My new tenants moved in today thanks to a brilliant team who guided me with prophesionalism and empathy when I showed signs of stress. Thankyou Sarah, Emily and Royston

Kathryn · 9 October 2024