Trusted Agent profile · Halesowen
★★★★★
419 reviews across 2 platforms
77 High Street, Halesowen, B63 3BQ
Dixons Lettings's office in Halesowen, at 77 High Street, is rated 4.1 out of 5 across 419 reviews on two platforms, including 251 Google reviews rated 4.8.
Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
5/5
GoogleIn these difficult times for finding rental accommodation Mark and Kieran were brilliant, friendly and professional. I was kept fully informed throughout the whole process and everything went smoothly. I would definitely recommend Dixons Halesowen to anyone looking to rent.PositiveResponsiveness, Professionalism
Thank you Bob for your excellent recommendation, 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotOur special thanks to Dejan at Dixons…
Our special thanks to Dejan at Dixons Kings Heath branch who made the whole process of finding a property, negotiating a price and dealing with all the legal matters really easy. All processes were explained every step of the way. Easier than buying a car. I would highly recommend working with this branch. Eugene, Olga and Richard
5/5
TrustpilotDixons.Sutton New Road Erdington.
Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.
5/5
GoogleThe team at Dixon's were so helpful and friendly. After looking for rental properties they pointed me in the direction of Bal their financial advisor who helped me secure a mortgage so I could purchase. Bal was really helpful and kept me updated through the process which made the whole move alot easier than anticipated.
Thank you Faye, these are kind words, i will share this review with the entire team at the Halesowen branch. Kind Regards, Sarah
5/5
TrustpilotI have just rented a property with…
I have just rented a property with dixons selly oak. Jaia has been lovely and helped me throughout the whole process making it easy, answering my questions in details everytime. Thank you Jaia, really appreciated
5/5
GoogleI would like to thank Baljit for the successful completion of our house sale. Would 100%recommend Baljit,for his work ethics & knowledge. If you listen & take his advise you will have no problem He has your best interest at heart & really means/does what he says. Once again a very big Thank you
Dear Mark, Congratulations on the sale of your property! Thank you for the great 5 star review, I'm pleased to see that you benefited from the passionate and personal approach taken by Bal. Best wishes, Sarah
5/5
GoogleHad a fantastic service from Dixons especially Kerrie who went over and above with our purchase of the property. I would definitely use Dixons if needed in the future
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleRight from the first viewing we had with Kerrie right up until completion she has been amazing.. answered any questions I had ( and there was many!) chased the chain when needed, we can’t thank Kerrie enough for everything!
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently rented a property with Dixons. The whole process was smooth from start to finish. Kieran and Mark were brilliant - excellent communication, super helpful, friendly and professional. I would happily recommend Dixons to anyone looking to rent a property.PositiveResponsiveness, Quality, Professionalism
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotI approached Dixons with the…
I approached Dixons with the unfortunate belief and opinion of being a highly reputable leading hight street brand able to produce a property market appraisal local to the Dixons branch. Upon meeting the particular agent; Ricky Reynolds of the Warwick Road, Acocks Green, Birmingham B27 6RG, branch, I was very disappointed with the lack of market knowledge presented. Moreover, I felt a very disconnect to facilitate the customer needs. I still await after three weeks for them to produce a market appraisal and sellers fee proposal, after chasing them a second time, I feel it should be up to the branch to follow up their own enquiries and customer leads. It is a big shame on Dixons such a national brand and to also learn Ricky@Dixons is a branch manager - responsible for letting down potential custom and the company’s name going down the drain. Sorry - but their are plenty of other company’s who are greatly obliging and pro to their name. Time is precious for all and not following up from your own execution of home visits, then I would suggest a further rigorous solution to qualify inquiries is in need. Henceforth, at the Acocks Green branch, I would consider, vast training is required. For all other potential customers reading this; if you are requiring a greatly improved service, always try the neighbouring competition of estate agents on Warwick Road.
5/5
TrustpilotWell done Halesowen
Would like to thank Matt Till From Halesowen Branch wholeheartedly for his attentiveness and understanding during a very difficult time whilst we were going through our move during last few months. Due to the virus everything took a lot longer than normally would but he ensured that all involved were advised often and he never failed to follow up and to keep us informed. Would highly recommend him and the rest of the team. We sold two properties at the same time one a deceased relative and our own personal home for which only really interested parties came to view and both sold in 2 days.Everything ground to a halt which was very stressful but in return to some normality the attentiveness if Matt Till assisted greatly in us achieving completion on both which enabled our purchase to complete too. We are now happily settled after a very difficult 6 months
5/5
TrustpilotSuccessful and happy
We had a very unsettling and difficult time whilst selling a deceased persons house prior to and during this pandemic.Matt Till and the others we dealt with in Halesowen branch were exemplary under these difficult circumstances. They introduced suitable buyers to view In the first instance and we sold within 24 hours. All was going well until lockdown and the furloughing of staff - at both the estate agents and solicitors. This for us was extraordinarily difficult to deal with both emotionally and practically as everything took 3 months longer than originally expected.Matt’s assurences were invaluable and once normal service resumed he constantly contacted the conveyancing services on our behalf to avoid any further delays and instantly advised us directly to do whatever was necessary to assist the process. I would not hesitate in recommending Dixon’s branch at Halesowen. Thank you Matt Till 😃and team
5/5
Google5 blazing stars for Kyle ⭐️⭐️⭐️⭐️⭐️…he is very good at his job…he was very professional and helpful throughout the process …thank you so much Kyle.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotDixons Wolverhampton - Worst estate agents ever know - AVOID
Dixons Wolverhampton - Worst estate agents I have ever known as a landlord - AVOID. As landlord I expect professional and honest service especially when premium service fee charged. To start with the tenancy has not been fully triggered; landlord’s signature (i.e. me) were pending and the keys were passed over to the tenant in rush. There is still shortfall in rent collected and actual rent agreed on tenancy agreement and its 8 months now, also still fully signed correct tenancy agreement is still pending.Overcharged estate’s agent service fee for couple of months and it took far too much efforts to correct it, also their corporate compliant department is absolutely joke.Worst, their local branch keeps sending surprise charges, fees every other month. I don’t blame other landlords shunning traditional estate agents of these kind and moving towards online or take on this task themselves.
5/5
TrustpilotWe instructed Dixon’s to assist us in…the sale of our property
We instructed Dixon’s to assist us in selling our property . From start to completion we received fantastic support and updates on our sale . The whole process was completed in less than 10 weeks . Dixon’s professionalism shined through with their negotiating skills and sales experience . We would like to say a great big thank you to Darren , Daniel , Jodie , Harvey and Tom for making our moving experience stress-free
5/5
GoogleMatt and Kerrie were very professional and providing swift support throughout the whole process. Ample support was provided with all queries at all times. Thank you Team
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
1/5
TrustpilotJust dont do it
This company cannot even get the basics right took a week to get s floor plan done only for it to bear no resemblance to our house second floor plan took three days again no resemblance to our house then had the cheek to say it was our fault because we didn't check it disgraceful
5/5
GoogleUsed Dixons for years, Mark and team have helped me sell, buy and rent properties, highly recommend them to anyone 😎👍 …
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotCastle Bromwich branch were absolutely…brilliant service
Castle Bromwich branch were absolutely brilliant when I sold my property recently. They whole team went above and beyond from start to finish and I would highly recommend them to anyone looking to buy or sell in this part of the Midlands.
5/5
GoogleEfficient and honest service when buying our new home made Dixon's stand out over the 5 or 6 other agents we dealt with. Alison kept constantly in touch so we always knew what was going on and made the process as easy and stress free as possible. Highly recommended. Thank you
Thank you Katy for your great 5* review of our dedicated team at Dixons in Halesowen. It is brilliant to read that you found our hard working team efficient, honest and that Alison kept you informed throughout to help make to process as stress free as possible. Thank you for your wonderful recommendation. Best of wishes, Scott.
5/5
GoogleI would really “recommend Raza & Jay for finding really good tenants in a short time span & they always keep you well-informed throughout the process.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleFrom the onset Matt and his team have been extremely helpful. This hasn’t been an easy experience of buying this property but Matt has kept me informed all the way. We got there in the end..!
Hi Christina! Thank you for your patience and for the lovely 5* review for the branch. Matt and the team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
1/5
TrustpilotDIXONS HALESOWEN
Avoid using the mortgage service at Dixons Halesowen. Dixons itself, great, but Bal signed us up to an insurance we told him we didn’t require and we are nearly £1000 out of pocket because of it and apparently it’s ’not his problem’ when we spoke to him about it.I really hope he doesn’t do this to other people but have no doubt this will happen again. The stress this has put us under is awful, especially being heavily pregnant. Please be careful guys and ensure you always have someone with you to witness conversations. The company have dealt with it terribly and we are now in this horrible situation. No remorse or apology from them. Disgusting.
5/5
GoogleI can not thank Alison and the team enough. Alison kept us posted in our house buying updating us constantly and making the whole thing stress free! i would highly recommend this place to anyone and feel confident in doing so! thank you very much Alison and the team!!
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed and up to date throughout the process by Alison and the team at the Halesowen branch. Kind Regards, Sarah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons Lettings's Halesowen office has 419 reviews across two platforms: 251 on Google, 168 on Trustpilot (across the whole business).
Dixons Lettings Halesowen is rated 4.1 out of 5 across all 419 reviews, and 4.8 out of 5 on Google from 251 reviews.
Dixons Lettings Halesowen, 77 High Street, Halesowen, B63 3BQ.
