Trusted Agent profile · Halesowen
★★★★★
419 reviews across 2 platforms
77 High Street, Halesowen, B63 3BQ
Dixons Lettings's office in Halesowen, at 77 High Street, is rated 4.2 out of 5 across 419 reviews on two platforms, including 251 Google reviews rated 4.8.
Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
5/5
GoogleUsed Dixons for years, Mark and team have helped me sell, buy and rent properties, highly recommend them to anyone 😎👍 …
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEfficient and honest service when buying our new home made Dixon's stand out over the 5 or 6 other agents we dealt with. Alison kept constantly in touch so we always knew what was going on and made the process as easy and stress free as possible. Highly recommended. Thank you
Thank you Katy for your great 5* review of our dedicated team at Dixons in Halesowen. It is brilliant to read that you found our hard working team efficient, honest and that Alison kept you informed throughout to help make to process as stress free as possible. Thank you for your wonderful recommendation. Best of wishes, Scott.
5/5
TrustpilotCastle Bromwich branch were absolutely…brilliant service
Castle Bromwich branch were absolutely brilliant when I sold my property recently. They whole team went above and beyond from start to finish and I would highly recommend them to anyone looking to buy or sell in this part of the Midlands.
5/5
GoogleI would really “recommend Raza & Jay for finding really good tenants in a short time span & they always keep you well-informed throughout the process.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleFrom the onset Matt and his team have been extremely helpful. This hasn’t been an easy experience of buying this property but Matt has kept me informed all the way. We got there in the end..!
Hi Christina! Thank you for your patience and for the lovely 5* review for the branch. Matt and the team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
1/5
TrustpilotDIXONS HALESOWEN
Avoid using the mortgage service at Dixons Halesowen. Dixons itself, great, but Bal signed us up to an insurance we told him we didn’t require and we are nearly £1000 out of pocket because of it and apparently it’s ’not his problem’ when we spoke to him about it.I really hope he doesn’t do this to other people but have no doubt this will happen again. The stress this has put us under is awful, especially being heavily pregnant. Please be careful guys and ensure you always have someone with you to witness conversations. The company have dealt with it terribly and we are now in this horrible situation. No remorse or apology from them. Disgusting.
5/5
GoogleI can not thank Alison and the team enough. Alison kept us posted in our house buying updating us constantly and making the whole thing stress free! i would highly recommend this place to anyone and feel confident in doing so! thank you very much Alison and the team!!
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed and up to date throughout the process by Alison and the team at the Halesowen branch. Kind Regards, Sarah
5/5
GoogleReally good and very helpful, they made it so easy for me to buy a house, thank you so much to Libby and mat
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
5/5
GoogleWould definitely recommend Bal for any advice and his mortgage services. Very informative and has your interests at heart. Everything done in terms you can understand, exceptional customer service. Can not thank him enough for all the work he has done for us over the last4 years.
Hi Lisa, Thank you for the 5 star review and recommendation. I'm pleased to see that you benefited from the efficient approach taken by the Bal. I will pass on your kind comments. Kind Regards, Sarah
1/5
TrustpilotAvoid
So many things went wrong and I’m not even sure where to start. I walked into a messy, dusty apartment that had clearly not been cleaned since the last tenant was there and I had to pay for my own cleaning service, which is odd because they make sure to ask for £150+ out of your deposit for cleaning fees when you leave.To make it worse, after you’ve signed an agreement they dump you off to another group to deal with and clear themselves of any responsibility. It’s not a one time thing, they do this with every new tenant, taking ownership once again to market the apartment and not telling you that you will be left with someone else.They are mostly nice and friendly when speaking to them so I put off writing this review, but the last straw is refusing to release my deposit for a month (and still ongoing) after I leave, but conveniently making sure that I paid my rent on time through constant emails. Just another one of those agencies that want to have it both ways and from now on will avoid.
1/5
TrustpilotAvoid
So many things went wrong and I’m not even sure where to start. I walked into a messy, dusty apartment that had clearly not been cleaned since the last tenant was there and I had to pay for my own cleaning service, which is odd because they make sure to ask for £150+ out of your deposit for cleaning fees when you leave.To make it worse, after you’ve signed an agreement they dump you off to another group to deal with and clear themselves of any responsibility. It’s not a one time thing, they do this with every new tenant, taking ownership once again to market the apartment and not telling you that you will be left with someone else.They are mostly nice and friendly when speaking to them so I put off writing this review, but the last straw is refusing to release my deposit for a month (and still ongoing) after I leave, but conveniently making sure that I paid my rent on time through constant emails. Just another one of those agencies that want to have it both ways and from now on will avoid.
5/5
GoogleThank you to all off Dixons Hallsowen Lettings team for helping us recently move into our rental property. Special thanks to Mark, Linda and Kieron who have been friendly and efficient throughout the process to help make the process at stress free as possible.
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleGreat service, very dedicated to their work and always want the best for applicants. Kyle made my accommodation process so easy
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKerrie at Dixons Halesowen was amazing. She kept us up to date with everything and gave us peace of mind. Would 100% recommend!
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
Trustpilot⭐️Castle Bromwich⭐️
⭐️Castle Bromwich⭐️ Della, Ellie and Luan at Castle Bromwich branch have all been amazing, they have all helped us so much at different stages of our journey buying and the sale of our home, without there help it would of been a real struggle but they went above and beyond to make it less stressful and as easy as possible. They are a great team and I have already recommended them to a friend to assist with his move. So thankyou all so much for helping us by our dream cottage 🏡⭐️⭐️⭐️⭐️⭐️
5/5
GoogleI have always received exemplary mortgage and insurance advice from Bal - he is friendly, professional and works hard to find the right product for me every time, always saving me money, which is wonderful! I have returned time after time to Bal and he has always been great - he takes time to listen , is patient and definitely knows his stuff! All the products recommended by Bal have suited my needs perfectly -importantly, I feel that I can trust him.I recommend Bal 100%. Thank you!
5/5
GoogleOne of the best, would highly recommend Baljit Bajway, has so much knowledge about the whole process and really puts your mind at rest, really thankful that I was referred to him!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had the Pleasure of dealing with Kerrie throughout our purchase and we cannot speak highly of her enough, she was fantastic. We had issues that unfortunately dragged out the sale of the property, Kerrie did her upmost to chase and push for us daily, She kept us up to date as much as possible via emails and phones calls to ensure we were fully aware of where we were at through the sale. When they say some people are suited to a job role Kerrie really is. 10/10 services from her and Dixons.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSpecial thanks to Mark Hildesley who went the extra miles and helped the whole letting process! Highly recommend
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCan only say what a first class service we got from Dixon’s. All the staff are friendly and helpful. Matt the manager goes out of his way to make selling your home easy. Thank you Dixon’s. Will definitely recommend them to friends.
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleI must say Josh and Mark have been extremely helpful to me over the past couple weeks as I am a first time Renter and have no idea really but they made sure I understood everything and was very responsive when I had any questions highly recommended using there Guys if your looking at moving or renting. Thank you!!
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely 10/10 service, dealt with Matt Till on my Sale and could not have been happier. Would highly recommend to anyone I knew putting property on the market for both Sale and Rental. TPositiveResponsiveness, Quality, Professionalism, Value
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
TrustpilotOutstanding Service
I recently worked with Januse and Daniel from Dixons in finding a new home,and I couldn’t be happier with the service I received. They helped me find the perfect home, and their professionalism and dedication made the process smooth and stress-free. Highly recommend!
5/5
TrustpilotHalesowen Branch Excellence
Have been discussing our now property with Matt and Libby since February. They worked really hard to liase between myself and the seller and always kept both parties up to date.The knowledge Matt has is excellent and reassuring which made for an easier ride. They answered phones and emails in a timely manner and always made sure we where doing the right thing- definitely had our best interests at heart.Couldn't thank them enough for the honesty, hard work and overall kindness.The buying a home package was a lovely gesture too.
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