Trusted Agent profile · Halesowen
★★★★★
419 reviews across 2 platforms
77 High Street, Halesowen, B63 3BQ
Dixons Lettings's office in Halesowen, at 77 High Street, is rated 4.1 out of 5 across 419 reviews on two platforms, including 251 Google reviews rated 4.8.
Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
5/5
Googleleonie and mark have been amazing couldn't thank them enough for how patient helpful and reassuring they've both been especially leonie🫶🏻 …
We are so grateful for your kind words! We strive to provide exceptional service and are thrilled to know that Leonie and Mark have gone above and beyond to make your experience with us a positive one. Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotFake electrical certificate was given when bought a house through Dixons in Yardley
Bought a property through Dixons has a first time buyer and even decided to use David Smith for my Mortgage and I can say what a lovely man he is, he did all the hard work and running around, kept me updated at all times right until I had my house keys so thank you to him, will definitely be using him again and recommending him to all. When initially putting an offer on the house, I felt when it came to the price Zoe was playing on the fact I really liked the house and wanted it and so games were being played and I ended up paying £5k over the asking price which I really regret because when moving into the house, I found so many problems. When I spoke to Zoe about dodgy Electric work with a fake certificate given, she ignored it and said she can't do anything, even thou the person who sold the property is well known to Dixons. Highly advise everyone to paid and get a survey completed and not just rely on the Bank to theirs. Elite Properties LTD is the company that's sells house through Dixons with fake electric certificates.
5/5
TrustpilotHolly was a star
Holly was a star, really helped with my renting process and kept me up to date with everything that was going on. Would highly recommend
5/5
TrustpilotKings Norton Branch
I highly recommend anyone who’s looking to buy their future home, to go to the Kings Norton branch. From the start Korron and Amelia made me feel like I was family. Korron was with me every step of the way and help guide me on this amazing journey. She alway went above and beyond for me. Even going into work on her days off to help things so as smoothly as possibly. And for that I am truly grateful. Feel as though I have met friends for life. Thank you so much x
5/5
GoogleFrom the time I had decided to sell my property, to the time I had completed and handed over the keys, the service I received from Matt and his team, was faultless!! The process was frighteningly quick, but is a reflection on how efficient these professionals are! Well done! And thank you for keeping me safe during the pandemic, regarding viewings!!PositiveProfessionalism
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe recently purchased our first home through Dixons. Kerrie was absolutely amazing! She took the time to recommend suitable properties that actually matched our criteria and when we had decided on the house for us she kept us informed throughout the entire buying process. Couldn't have wished for a better experience when buying our first home, thank you so much Kerrie!PositiveResponsiveness, Quality, Professionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleDixons in Halesowen were the estate agents that our new landlord was using to rent out his property. They absolutely deserve the 5 stars, they were very courteous, helpful and an absolute pleasure to deal with. They are professionals in every sense of the word. A BIG thank-you to Linda, Kieran and Mark for the wonderful service you offer!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleLeonie and mark genuinely made my experience so easy and welcoming, leonie was a pleasure. I have been renting over 15 years this has been my best experience to date thanks guys !!!
Thank you for your kind words! We are so happy to hear that we made your experience with us easy and welcoming. Leonie and Mark are dedicated to providing excellent service to our customers and we are thrilled to have made your renting experience the best one yet. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotFantastic
Fantastic! I've used Dixons for over 20 years to deal with my lettings portfolio. I wouldn't dream of using another Letting Agent. I can call at anytime and they will resolve any queries or issues I have immediately. They know the background of all my properties which helps with any dealings. I cannot recommend them highly enough.
5/5
GoogleHighly recommend Bal (Baljit Bajway) for mortgage advice. Guided us through the process of buying a house from start to finish. Friendly, professional and knowledgeable. Also, on a rare occasion when he wasn't certain of an answer to a question, he phoned Nat West there and then to ask them. Much better than a previous advisor we tried elsewhere who blagged an answer and got it wrong.
Thank you Philip for your wonderful recommendation and 5* review! Best wishes, Scott
1/5
TrustpilotDixons Erdington Letting Services
Dixons Erdington, are a subsidiary of Countrywide run from their Warwick office. They provided abysmal management of my property. They missed 10 inspections over 5 years, lost the original contract, failed to handle tenant communications and their convoluted processes lead to repeated mistakes. Manager Raza Muhammad ignored my correspondence, was borderline aggressive when spoken to on the phone (the single time he spoke to me) and failed to provide the requested Terms of Business or confirm a move-out inspection, leaving me unaware of my property’s condition for re-letting. The branch was inexplicably closed during opening hours when I arrived to collect my keys, despite prior notification.
5/5
GoogleKirsty has been unbelievably supportive proactive and approachable during the sale of my property. Willing to go out her way to make sure that the property was well advertised and shown to its best potential. Would definitely recommend the Dixons team.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleKyle Fisher has been a great help to me in the search for a rented property at short notice, very accommodating and arranging a same day viewing for me on a property. Very friendly and professional and would highly recommend!
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotKings Heath branch
Kings Heath branch. Can't fault them. Main dealings were with Amelia but also had contact with Emily and Amreen. Although I was the purchaser not the vendor Amelia couldn't do enough for me. Always on hand whether I called in the office or contacted by phone or email. Communication was brilliant. Sorted many issues out for me throughout the whole house purchase. All three of them were helpful and friendly.
5/5
GoogleI am really pleased and happy for the response and concern of Dixon management and agents especially I would recommend Raza who care for the clients and try to follow up as much as possible. Keep up the good work Dixons
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleCannot recommend Raza enough at Dixons Halesowen he has been fantastic with communication. Nothing we asked was too much for him and everything was handled efficiently and straight away. Thanks again you have been superb! And will recommend you to everyone!
Thank you for your amazing 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleReally friendly and helpful. Leonie that showed me round the property was lovely also and very thorough. Dixons have been a big help in helping me find a property. Overall I’m very pleased.
Thank you so much for your positive feedback! We are thrilled to hear that our team, especially Leonie, provided excellent service. We are always happy to help you find your dream property. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJanus has been absolutely amazing when going though such a hard time he was absolutely brilliant manged to be able to find my family a home just within a week an half! couldn't recommend them enough! Thank you so much!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe've been letting with Dixons for years and Natasha Smith is always on hand to offer guidance and support. Her pro-active nature and excellent customer service skills are a credit to her team. Recommended.
Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
5/5
GoogleI would recommend Dixons to everyone. The whole team are wonderful but i specifically dealt with Matt briefly & mainly Kirsty & Alison, who both go above & beyond to not only get the job done but their efficiency & communications while doing this are exquisite. There is no team more on the ball then Dixons. 11 out of 10 guys, you are all fabulous!
I am so pleased to read how accommodating, efficient and passionate the branch was going the extra mile to ensure your experience was a positive one. It is wonderful to read how straightforward and professional you found the team. I will ensure your amazing review is shared with Matt, Kirsty, Alison and the entire team at the branch. Many thanks.
5/5
GoogleI have worked with Sharon Allen for a number of years and always found her to be extremely dedicated and thorough as well as a pleasure to work with. Hopefully we will work together for many years to come.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Google⭐️⭐️⭐️⭐️⭐️ I had a really great experience with Leonie! She took me around the property, showed me everything clearly, and explained the whole process in a way that was …
We are thrilled to hear about your positive experience with our team member, Leonie! She takes pride in providing exceptional service and making our customers feel comfortable during the viewing process. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotA big thank you to all of the team for…
A big thank you to all of the team for your help during my home‑buying journey. Your support, quick responses, and efficient handling of everything made the whole process much easier for me. I’m really grateful for all your hard work.
5/5
GoogleAbsolutely brilliant from day 1! All the staff that we spoke to regarding our new property were so helpful. Nothing was ever too much, especially for us new tenants! Mannerism was excellent beyond belief. Made the whole process that much easier! Myself and my partner couldn't be more grateful! 10/10 would recommend them to anyone. Thanks again!PositiveProfessionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons Lettings's Halesowen office has 419 reviews across two platforms: 251 on Google, 168 on Trustpilot (across the whole business).
Dixons Lettings Halesowen is rated 4.1 out of 5 across all 419 reviews, and 4.8 out of 5 on Google from 251 reviews.
Dixons Lettings Halesowen, 77 High Street, Halesowen, B63 3BQ.
