Dixons Lettings reviews

★★★★★ 5/5

Google

The team at dixons did an incredible job from start to finish in helping me sell my house, they came in with a higher valuation than the other estate agents and said they could sell the house for more than what the other estate agents said was possible and they did. A special thanks to Kerrie who got me on board with dixons in the first place, I hope to work with the team again in the future.

James · 14 June 2023

★★★★★ 5/5

Google

I’ve been speaking to one of the Dixons team most days, about the place i will be getting this week and to say he’s been amazing with everything is an understatement! I’m very glad i went with Dixons agency as Raza has been a big support with the process and getting myself and my unborn child our new home. Couldn’t thank Raza, or Dixons as a team enough. The communication is also very good, would highly recommend! 😊

Hannah · 14 June 2023

★★★★★ 5/5

Google

Myself and my partner were very impressed with the excellent service provided by Dixons lettings . In particular the lovely young chap Josh who was very polite and professional when meeting and showing us around a property. We would like to thank Josh for his help , and will not hesitate to use your services in the future. Highly recommended !!

JACQUELINE · 14 May 2024

★★★★★ 5/5

Trustpilot

Holly set up my home insurance

Holly set up my home insurance, she listened to what I was after and covered everything I asked for a fab price. I would highly recommend Holly to friends and family.

Consumer · 21 April 2026

★★★★★ 5/5

Trustpilot

Excellent service

Recently put an offer in for my first house and was super daunted by all the legal and morgage requirements that needed to be in place to make the purchase complete. Thankfully the team at Dixons Acocks Green helped me. Adam, Lee and Courtney were always a phone call away. I would recommend anyone buying there first home to buy the hand in hand house purchase service provided by Adam it does come at a fee but well worth it as all solicitors are in house and he will save you allot on your monthly morgage repayments.

Kamran · 15 October 2024

★★★★★ 4/5

Trustpilot

Renting

Holly was very helpful and answered all the questions we had! Very quick process and can’t wait to be in our family home!

Sophie · 28 May 2026

★★★★★ 5/5

Google

I would like to thank Rianna the portfolio manager for the effort and hard work she has put into getting my deposit back. While having close contact with Dixons I found almost everyone that I spoke to incompetent and unhelpful. But Rianna made this transition as easy as can be with such an awkward landlord. Rest assured she restored faith in this company alone and I wish her all the best over the Christmas period and all her future endeavours. Thank you again! 😊PositiveProfessionalism

Alice · 14 June 2022

★★★★★ 5/5

Trustpilot

I have nothing but praise for the team…

I have nothing but praise for the team at Redditch branch they always successfully let my properties and sort problems out. I find them all extremely easy to deal with, especially Holly her professionalism knows no bounds. 5⭐️

Nigel · 9 January 2026

★★★★★ 5/5

Trustpilot

Fantastic honest Agent, Professional Agency

My first experience with Dixon's Redditch was impressive, the people were so friendly and honest about a property I was interested in.On the day of visiting the property the agent AMANDA was a true professional, honest and understanding person. Really wanted to hear about my wants and needs and took on board all my comments and quickly returned with all the answers. I felt in control of the viewing and pressured to look at the property quickly or make an offer.This experience has made me want to tell others what an amazing agent AMANDA is and how supportive and caring Dixon Redditch is. I would highly recommend anyone who wants to buy, sell or rent to use Dixon's Redditch

TAYLOR · 24 July 2024

★★★★★ 5/5

Google

I highly recommend Kyle Fisher for any property services. Kyle's caring nature, professionalism and overall attitude from the moment we spoke was exceptional. He has great communication skills, promptly addressing all my inquiries and ensuring I was well-informed throughout the process. Kyle made sure I was made comfortable throughout the entire process,. His personable nature made the entire experience enjoyable and stress-free. Thank you Kyle.

Jehangir · 19 July 2023

★★★★★ 1/5

Trustpilot

I did not receive the level of mortgage…

I did not receive the level of mortgage support I expected from this company. While their general customer service was satisfactory, the mortgage advisor was not helpful. Despite charging a substantial fee, I do not feel that he secured the best possible deal for me. In my view, Mr. Mazar Singh appeared more focused on maximising his own profit than on acting in the best interests of the customer, particularly given his £700 fee.

Simmy · 8 March 2026

★★★★★ 5/5

Trustpilot

Dixons Erdington made it easy

I've recently completed, I was a first time buyer, I'd had a previous bad experience where a dodgy seller pulled out at the last minute and cost me money, I was kind of struggling with the whole process, but Dixons made it easy for me. I was shown round the property by Alison, who knew everything about the property and the area, even who the neighbours were, then from there Sarah handled it and she was brilliant, always keeping me informed and chasing the other solicitor. Then my solicitor went into administration and couldn't carry on working and even then Sarah told me exactly what to do and handled it all for me once I had a new solicitor. It was a massive relief in the end. I'd definitely recommend Dixons after that.

Customer · 13 January 2026

★★★★★ 5/5

Google

Successful and happy We had a very unsettling and difficult time whilst selling a deceased persons house prior to and during this pandemic. Matt Till and the others we dealt with in Halesowen branch were exemplary under these difficult circumstances. They introduced suitable buyers to view In the first instance and we sold within 24 hours. All was going well until lockdown and the furloughing of staff - at both the estate agents and solicitors. This for us was extraordinarily difficult to deal with both emotionally and practically as everything took 3 months longer than originally expected.Matt’s assurences were invaluable and once normal service resumed he constantly contacted the conveyancing services on our behalf to avoid any further delays and instantly advised us directly to do whatever was necessary to assist the process. I would not hesitate in recommending Dixon’s branch at Halesowen. Thank you Matt Till 😃and teamPositiveResponsiveness, Professionalism

Maureen · 14 June 2021

★★★★★ 5/5

Google

Matt dealt with my house sale from start to finish and I am 100% happy with the service I received. I was selling another house at the time through another agent so have a direct comparison. There was none. I didn’t have to contact Dixons once for an update. They were one step ahead every time, and contacted me before I had chance to query anything. The most important thing was regular contact, it provides much needed re assurance. This is what I’ve found to be completely lacking with other agents. There was no lull where you are left wondering what is happening. I equally rate Dixon’s preferred conveyancing solicitors Countrywide. They were the perfect partner, working hand in hand with the estate agent. Very cost effective but 100% reliable, efficient and informative. Dream team. I initially thought that my sales fees with Dixon’s were more expensive than other quotations but it turns out that they weren’t. I’d have happily paid the the highest quote price as you can’t put a price on efficiency, good communication, good customer care and being conscientious. I’ve had dealings with most of the estate agents in the Halesowen area over the last 30 years and always invited 3 for a valuation and price comparison. I wouldn’t entertain any, other than Dixon’s in the future. Thanks again to Matt Till, you were a credit to your company and your industry. For anyone who is an estate agent Skeptic Matt will alter your opinion. Keep up the good work!PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 14 June 2021

★★★★★ 5/5

Trustpilot

Dixons - Erdington

Dixons - Erdington Branch - my brother and I sold our late parents property through Dixons Erdington. Charlotte Rose is a magician! Charlotte was superb from the outset with open and honest discussions about the property and excellent advice to sell the property via the Modern Auction Method. Charlotte had developers/buyers on her books who didn’t waste time. They visited the house and confirmed the same afternoon that they wanted to buy the house. A stress-free sale with no fuss and no mess. Also, Charlotte was very supportive, caring and assisted with arranging ID checks and documentation for my brother. Charlotte, again, turned into a magician by having a stunning flat on her books which was perfect for my brother and she negotiated a great price. The whole team at the Erdington Branch were approachable as well as completely professional - I would totally 100% recommend the team in Erdington. Thanks so much.

Rachel · 23 May 2024

★★★★★ 5/5

Google

I am delighted with my experience with Dixons. The process of finding a good new tenant for my property went very smoothly and quickly. I found Mark and Leonie to be very friendly, efficient and knowledgeable. Highly recommended.

Stewart · 2 April 2026

★★★★★ 5/5

Google

Kerrie at Dixsons and the team are a amazing. Kerrie was keeping us updated through out the move and it was very stressful at times like all moves are but she was always at the end of the phone to help and put a smile on your face. And when needed stepped up to the plate to help get the move over the line would just like to say a massive thank you

Lee · 14 June 2022

★★★★★ 5/5

Google

We had a smooth process using Dixons Halesowen when purchasing our first home. They were easy to contact and would always provide the information we needed. Big thank you to Matt who really helped us from start to finish. Also to Baljit who explained everything we needed to know in terms of applying for a mortgage and setting everything up, also Bal was always on hand to speak to if need be.

Rachel · 14 June 2022

★★★★★ 2/5

Trustpilot

Dixons Kidderminster

We instructed Dixons in November last year, and have just taken our house off the market with them. Although the team are lovely and approachable, they failed to get us many viewings or offers, and always wanted us to reduce our price as a marketing tool. There was very little contact with them, unless they were booking a viewing in, no updates or marketing reports, unless requested, despite all the initial promises. Feeling very dissapointed and dissalusioned after this experience.

Joanne · 10 April 2024

★★★★★ 1/5

Trustpilot

I went to Dixon for a flat on Oldbury

I went to Dixon for a flat on Oldbury, all god till i got there to see the propriety i was shocking in what condition was the flat, absolutely disgusting, they want 850£ rent for one bedroom and another 850£ deposit, the condition of the walls absolutely unbelievably all wallpaper falls down and tales from kitchen missing, no dors between bedroom and kitchen, and at the end I have refused to get the flat they refuse to refunding my holdings fees, absolutely legal robers this agents.

Game · 16 December 2025

★★★★★ 5/5

Google

So happy with the service I have received from Dixons. Kerrie is a true asset to the brand, she’s always so professional & nothing is too much trouble. If I ever wanted to sell I the future I’d use Dixons, and I’d be keen to work with Kerrie again. Can’t thank her enough for her patience & knowledge - it’s evident she truley cares about her job! THANK YOU KERRIE!

Hattie · 14 June 2022

★★★★★ 5/5

Google

This was our first time renting a property and Charlie met us at the property and talked through everything we needed to know and do. I was worried about the whole process but after charlie explaining everything to us made everything go smoothly I would highly recommend Dixons especially Charlie. Thank you for everything.

Sophie · 23 April 2025

★★★★★ 5/5

Google

Matt has been an absolute godsend for us, not only did my house sell in 2 days but he went above and beyond to help get things moving on my purchase with another estate agent. The communication throughout has been fantastic, Matt is very pro-active and transparent with his communication, he was honest with his responses at all times, I personally am so glad that I chose Dixons Halesowen to sell my property.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 14 June 2021

★★★★★ 5/5

Google

Honesty i don't know where to begin... Me and my partner Amy came across these guys for a property online, we viewed it and loved it immediately we met with an amazing guy called Kieran and he was our main point of contact as well as his colleague Mark. Unfortunately the property didn't work out due to the landlord pulling out last minute 4 days prior to the move. BUT amazingly, unlike other agencies Mark and Kieran were with us every step of the way going above and beyond the job, contacting other branches on our behalf to find us the perfect home, and they succeeded! We move in next week (need I mention they did all this in the span of 2/3 days!!) They saved us in a way and both Mark and Kieran are experts in their roles. I'd highly recommend these two as they are professional, fast, polite and go way above the port of call. Me and my partner are apprentices, and they helped us when not many other people would. they forever have my thanks, and Dixon's will always be my first point of call for the future and should be for anyone looking for a new home as their service is beyond compare!!!!

Ryan · 14 June 2020