Trusted Agent profile Β· Hackney

Keatons Shoreditch reviews in Hackney

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

1,672 reviews across 3 platforms

6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT

Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,672 reviews on three platforms, including 237 Google reviews rated 4.7.

Google logo

4.7 / 5

237

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,434

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

Seamless from start to finish. OJ was on top of every aspect. Great service and stress free as a result. Thank you 🀩 …

Trevor Β· 26 July 2024

Agent replied Β· 24 October 2024

That' great to hear, thank you Trevor.

5/5

Trustpilot

Bow Office

Helen from the Bow office was really good at keeping in touch and helping when we really needed to get the sale across the line.She was really good at keeping all of the parties informed.

Sue Β· 22 December 2023

Agent replied Β· 26 October 2024

Thank you Sue, that's great to hear.

5/5

Trustpilot

Thank you for your help Natalie…

Thank you for your help Natalie Craddock, to resolve my deposit repayment I really appreciate it.

DIEGO Β· 27 November 2024

Agent replied Β· 25 December 2024

Thank you Diego!

5/5

Trustpilot

Great experience of renting a flat

Great experience of renting a flat. Involved and responsive agents Michael and Mark arranged viewing and settled things up with landlord, very polite employee Natalie helped with documents and contract. Gladly would use their services again!

Andrey Β· 26 November 2023

Agent replied Β· 26 October 2024

That's great to hear, thank you Andrey.

5/5

Trustpilot

Positive experience

Oscar at Keatons has been very helpful and attentive with our house search. His approach has been personalised and supportive, which tends to stand out when dealing with lots of estate agents amidst a stressful housing market.

Joanne Β· 31 October 2023

Agent replied Β· 26 October 2024

That's great to hear, thank you Joanne.

5/5

Trustpilot

Sincere appreciation for helping me find the perfect rental property.

Luke Bull, My sincere appreciation for helping me find the perfect rental property. Your expertise in the local market and understanding of my specific requirements made the entire process smooth and stress-free. Thank you!

Ranjeet Β· 8 January 2024

Agent replied Β· 26 October 2024

That's fantastic to hear, thank you Ranjeet.

5/5

Trustpilot

The negotiators found me some amazing…

The negotiators found me some amazing tenants who even moved in early. The transaction was almost flawless and the staff are always helpful and professional. I have used this company for many years and will always promote them to the wider world

SUE Β· 18 June 2023

Agent replied Β· 26 October 2024

Thank you Sue, that's fantastic to hear.

5/5

Trustpilot

Excellent Customer Services - Very Customer Friendly

Very professional and quick actions and services from Natalie - Keatons.Pleasure to use these agents, no problems at all, all done quick and organised.

Apostolos Β· 16 July 2024

Agent replied Β· 26 October 2024

Thank you for your kind review Apostolos.

5/5

Trustpilot

Faultless service.

The service from Keatons (Justine) was faultless. Efficient, friendly and professional - made the experience of renting a home easier than I could have imagined.

Yvonne Β· 28 June 2024

Agent replied Β· 26 October 2024

That's fantastic to hear, thank you Yvonne.

5/5

Trustpilot

Justine at Keatons made the whole…

Justine at Keatons made the whole experience of finding a new property very easy and straightforward. She was very helpful, friendly and informative throughout - thanks again, Justine!

Kiira Β· 28 April 2024

Agent replied Β· 26 October 2024

That's great to hear, thank you Kiira.

5/5

Trustpilot

Charlotte was amazing

Charlotte has always been responsive to inquiries and has been extremely helpful in getting us set up in our new flat.

Abyan Β· 29 August 2024

Agent replied Β· 26 October 2024

That's great to hear, thank you Abyan.

5/5

Trustpilot

very quick and professional

very quick and professional, danielle smith did a great job on the co ordination

Blaze Β· 13 December 2024

Agent replied Β· 25 December 2024

Thank you Blaze, that's great to hear.

5/5

Trustpilot

Fantastic Experience!!

I had a very smooth experience working with Siane throughout the process of viewing the apartment and getting my documents in order. She was extremely helpful and responsive throughout the entire process. Could not recommend enough!

Emily Β· 3 November 2023

Agent replied Β· 26 October 2024

That's fantastic to hear, thank you Emily.

5/5

Trustpilot

Keatons have been great

Keatons have been so much better than I expected! Very different to what you might expect and a pleasant surprise. We have been mainly working with Elliot, and we feel that we are in safe hands.

Annabelle Β· 31 October 2023

Agent replied Β· 26 October 2024

Thank you Annabelle, that's great to hear.

5/5

Google

I have recently purchased a flat through Keatons and can only recommend them. We dealt predominantly with Nick Verdi at their Shoreditch office and he provided excellent support throughout the purchase process - he was patient, diligent and proactive. The process would have been much more complex (and elongated) without his involvement, so I would have no problem endorsing Keatons (and Nick especially) whether you're buying or selling.

Luke Β· 27 October 2015

Agent replied Β· 24 October 2024

Hi Luke, thank you for so much for taking the time to leave some feedback! Best of luck in your new home from Nick and everyone at Keatons.

5/5

Google

Marta helped us find a wonderful home. She has a relaxed and easy energy and is a pleasure to work with. Very happy with the process.

Ava Β· 27 May 2024

Agent replied Β· 24 October 2024

That's great to hear, thank you Ava.

5/5

Trustpilot

Keatons Review

Keatons, and Rose in particular, were absolutely brilliant and couldn’t have been more helpful and responsive throughout the renting process.

Adam Β· 4 September 2024

Agent replied Β· 26 October 2024

That's great to hear, thank you Adam.

3/5

Trustpilot

Been with them for a while and mostly…

Been with them for a while and mostly experience has been good but in last year or so, customer service has been pretty poor.If you need anything or more often, if they need something from you, some departments have been quite rude.

Fran Β· 16 May 2023

Agent replied Β· 26 October 2024

Hi Fran, I'm sorry to hear the above, please email headoffice@keatons.com with further information and we will be happy to investigate. Kind regards, Head Office

5/5

Trustpilot

Excellent Service (Oscar)

Really refreshing experience with Keatons. Our agent, Oscar, was excellent throughout, replying to us quickly and keeping us informed throughout the whole process. Could not be happier with the experience so far.

Michael Β· 23 January 2024

Agent replied Β· 26 October 2024

That's fantastic to hear, thank you Michael.

5/5

Trustpilot

Want to thanks Keatons' team for being…

Want to thanks Keatons' team for being so friendly and helpful towards me! Even though i hade quite difficult case, to find an office without a big budget for it, they did their on 100% Definitely I can recommend Keatons!

Spencer Β· 12 July 2023

Agent replied Β· 26 October 2024

Thank you for your kind review Spencer.

5/5

Google

I have been a customer for 10 years. Tamanna Malik in my latest interaction was 1st class an absolute pleasure to deal with, very efficient and managed the process 100% herself without my involvement only checking back with me for approvals. I am severely impressed with the service.

Matthew Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you Matthew, that's great to hear.

5/5

Trustpilot

Excellent Agent for a difficult sale process

Some legal complications resulted in about six months delay to our flat purchase. The agent handling the sale, OJ AKSU at Keatons, was highly professional and ensured seamless communication between buyer and seller throughout. He made an otherwise very stressful process manageable. OJ definitely deserves a five star rating.

Michael Β· 16 September 2022

Agent replied Β· 23 November 2024

Thank you Michael, glad Oj could help you.

5/5

Trustpilot

Amazing service

Steven Gadd), our property manager has been absolutely marvellous. I've always received prompt and top notch service from him. He's a great asset to KeatonsOverall, the entire service provided by Keatons is seamless. They are there to with help the entire process of moving in.

Ambreen Β· 1 February 2023

Agent replied Β· 26 October 2024

Thank you for your kind review Ambreen, that's great to hear.

5/5

Trustpilot

I had a viewing with Oscar

I had a viewing with Oscar, who was very patient with meAnswering all my questions and then, doing follows up to know how my searching was going Def recommend

Maria Β· 12 March 2024

Agent replied Β· 26 October 2024

That's great to hear, thank you Maria.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Keatons's Google reviews

Questions about Keatons Shoreditch

How many reviews does Keatons Shoreditch have?

Keatons's Hackney office has 1,672 reviews across three platforms: 237 on Google, 1 on Yell, 1,434 on Trustpilot (across the whole business).

What is Keatons Shoreditch's rating?

Keatons Shoreditch is rated 4.9 out of 5 across all 1,672 reviews, and 4.7 out of 5 on Google from 237 reviews.

Where is Keatons's Hackney office?

Keatons Shoreditch, 6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT.

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