5/5
Seamless from start to finish. OJ was on top of every aspect. Great service and stress free as a result. Thank you π€© β¦
Agent replied Β· 24 October 2024
That' great to hear, thank you Trevor.
Trusted Agent profile Β· Hackney
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1,672 reviews across 3 platforms
6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT
Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,672 reviews on three platforms, including 237 Google reviews rated 4.7.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
Seamless from start to finish. OJ was on top of every aspect. Great service and stress free as a result. Thank you π€© β¦
That' great to hear, thank you Trevor.
5/5
Bow Office
Helen from the Bow office was really good at keeping in touch and helping when we really needed to get the sale across the line.She was really good at keeping all of the parties informed.
Thank you Sue, that's great to hear.
5/5
Thank you for your help Natalieβ¦
Thank you for your help Natalie Craddock, to resolve my deposit repayment I really appreciate it.
Thank you Diego!
5/5
Great experience of renting a flat
Great experience of renting a flat. Involved and responsive agents Michael and Mark arranged viewing and settled things up with landlord, very polite employee Natalie helped with documents and contract. Gladly would use their services again!
That's great to hear, thank you Andrey.
5/5
Positive experience
Oscar at Keatons has been very helpful and attentive with our house search. His approach has been personalised and supportive, which tends to stand out when dealing with lots of estate agents amidst a stressful housing market.
That's great to hear, thank you Joanne.
5/5
Sincere appreciation for helping me find the perfect rental property.
Luke Bull, My sincere appreciation for helping me find the perfect rental property. Your expertise in the local market and understanding of my specific requirements made the entire process smooth and stress-free. Thank you!
That's fantastic to hear, thank you Ranjeet.
5/5
The negotiators found me some amazingβ¦
The negotiators found me some amazing tenants who even moved in early. The transaction was almost flawless and the staff are always helpful and professional. I have used this company for many years and will always promote them to the wider world
Thank you Sue, that's fantastic to hear.
5/5
Excellent Customer Services - Very Customer Friendly
Very professional and quick actions and services from Natalie - Keatons.Pleasure to use these agents, no problems at all, all done quick and organised.
Thank you for your kind review Apostolos.
5/5
Faultless service.
The service from Keatons (Justine) was faultless. Efficient, friendly and professional - made the experience of renting a home easier than I could have imagined.
That's fantastic to hear, thank you Yvonne.
5/5
Justine at Keatons made the wholeβ¦
Justine at Keatons made the whole experience of finding a new property very easy and straightforward. She was very helpful, friendly and informative throughout - thanks again, Justine!
That's great to hear, thank you Kiira.
5/5
Charlotte was amazing
Charlotte has always been responsive to inquiries and has been extremely helpful in getting us set up in our new flat.
That's great to hear, thank you Abyan.
5/5
very quick and professional
very quick and professional, danielle smith did a great job on the co ordination
Thank you Blaze, that's great to hear.
5/5
Fantastic Experience!!
I had a very smooth experience working with Siane throughout the process of viewing the apartment and getting my documents in order. She was extremely helpful and responsive throughout the entire process. Could not recommend enough!
That's fantastic to hear, thank you Emily.
5/5
Keatons have been great
Keatons have been so much better than I expected! Very different to what you might expect and a pleasant surprise. We have been mainly working with Elliot, and we feel that we are in safe hands.
Thank you Annabelle, that's great to hear.
5/5
I have recently purchased a flat through Keatons and can only recommend them. We dealt predominantly with Nick Verdi at their Shoreditch office and he provided excellent support throughout the purchase process - he was patient, diligent and proactive. The process would have been much more complex (and elongated) without his involvement, so I would have no problem endorsing Keatons (and Nick especially) whether you're buying or selling.
Hi Luke, thank you for so much for taking the time to leave some feedback! Best of luck in your new home from Nick and everyone at Keatons.
5/5
Marta helped us find a wonderful home. She has a relaxed and easy energy and is a pleasure to work with. Very happy with the process.
That's great to hear, thank you Ava.
5/5
Keatons Review
Keatons, and Rose in particular, were absolutely brilliant and couldnβt have been more helpful and responsive throughout the renting process.
That's great to hear, thank you Adam.
3/5
Been with them for a while and mostlyβ¦
Been with them for a while and mostly experience has been good but in last year or so, customer service has been pretty poor.If you need anything or more often, if they need something from you, some departments have been quite rude.
Hi Fran, I'm sorry to hear the above, please email headoffice@keatons.com with further information and we will be happy to investigate. Kind regards, Head Office
5/5
Excellent Service (Oscar)
Really refreshing experience with Keatons. Our agent, Oscar, was excellent throughout, replying to us quickly and keeping us informed throughout the whole process. Could not be happier with the experience so far.
That's fantastic to hear, thank you Michael.
5/5
Want to thanks Keatons' team for beingβ¦
Want to thanks Keatons' team for being so friendly and helpful towards me! Even though i hade quite difficult case, to find an office without a big budget for it, they did their on 100% Definitely I can recommend Keatons!
Thank you for your kind review Spencer.
5/5
I have been a customer for 10 years. Tamanna Malik in my latest interaction was 1st class an absolute pleasure to deal with, very efficient and managed the process 100% herself without my involvement only checking back with me for approvals. I am severely impressed with the service.
Thank you Matthew, that's great to hear.
5/5
Excellent Agent for a difficult sale process
Some legal complications resulted in about six months delay to our flat purchase. The agent handling the sale, OJ AKSU at Keatons, was highly professional and ensured seamless communication between buyer and seller throughout. He made an otherwise very stressful process manageable. OJ definitely deserves a five star rating.
Thank you Michael, glad Oj could help you.
5/5
Amazing service
Steven Gadd), our property manager has been absolutely marvellous. I've always received prompt and top notch service from him. He's a great asset to KeatonsOverall, the entire service provided by Keatons is seamless. They are there to with help the entire process of moving in.
Thank you for your kind review Ambreen, that's great to hear.
5/5
I had a viewing with Oscar
I had a viewing with Oscar, who was very patient with meAnswering all my questions and then, doing follows up to know how my searching was going Def recommend
That's great to hear, thank you Maria.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Keatons's Hackney office has 1,672 reviews across three platforms: 237 on Google, 1 on Yell, 1,434 on Trustpilot (across the whole business).
Keatons Shoreditch is rated 4.9 out of 5 across all 1,672 reviews, and 4.7 out of 5 on Google from 237 reviews.
Keatons Shoreditch, 6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT.