Trusted Agent profile · Hackney
★★★★★
1,678 reviews across 3 platforms
6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT
Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,678 reviews on three platforms, including 237 Google reviews rated 4.7.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotI recently worked with Keatons to find…
I recently worked with Keatons to find a new rental property, and I was thoroughly impressed with their professionalism and expertise. Siane and Natalie took the time to understand my needs and preferences, and they were always available to answer any questions I had throughout the process.
Thank you Bobby, that's fantastic to hear.
5/5
TrustpilotDebbie and Tarik at Hackney office were…
Debbie and Tarik at Hackney office were most professional. The marketing materials were good. They were sensitive and most supportive throughout a very stressful saga initially involving very difficult purchaser behaviour. Subsequent sale went smoothly.
Thank you Edward, that's fantastic to hear.
5/5
TrustpilotA massive thank you to Justine at Keatons
Justine from Keatons has been extremely helpful and informative throughout the viewing, application and referencing process. She is friendly and approachable and we felt comfortable asking all of the questions we needed to. Thank you, Justine!
That's great to hear, thank you for your review Kyron.
5/5
TrustpilotCharlotte and Natalie are great to work…
Charlotte and Natalie are great to work with, they do a fantastic job! 5 stars all the way!
Thank you Jonathan.
5/5
TrustpilotFaultless from start to finish!
Everything from first viewing to signing the agreement was faultless. Quick, clear communication all the way through, and felt like Keatons were with us in our mission to get the flat! Making finding a place much more enjoyable that it has been in the past!
Thank you William, that's fantastic to hear.
5/5
TrustpilotExcellent service from Jay Smith and…
Excellent service from Jay Smith and the Keatons team helping me with some tricky situations with tenants and other leaseholders with calm, organised and professional support, finding a way to solve problems and get things done. Thoroughly recommend.
That's fantastic to hear, thank you for your review.
5/5
GoogleI really enjoyed my dealings with Marissa at Keatons. She was reliable, helpful and friendly And she went above and beyond the call of duty by guiding me to the property I was viewing. Once there, she was warm and welcoming when showing me round, without being pushy at all. Perfect! Carrie
Thank you Carrie, that's great to hear.
5/5
TrustpilotKeatons
We had a great experience renting through Keatons. Natalie Craddock in particular was a great help with sorting any issues or answering any questions we had.
Thank you Shannen, that's great to hear.
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with them. They made our property finding process so much more easier. Their customer service was top notch and very informative. Well deserved 5 stars.
Thank you Rachel, that's fantastic to hear.
5/5
TrustpilotThank you, Elza.
The tenancy coordinator Elza Kapitanska assisted me on the contract signing and all other necessary steps of my move-in. I'm grateful for Elza's guidance and swift response in emails. My experience with Keatons has been very positive.
That's fantastic to hear, thank you for your review.
5/5
TrustpilotEasy process and lovely staff!
This was the first time I am renting a property through Keatons, and I would say it was a rather stress free and easy process. Specially with the help of lovely Justine who is very responsive and quick with all questions. Definitely recommend!
Thank you Nikita, that's great to hear.
5/5
TrustpilotSatisfied as a buyer
As a first time buyer of a property listed by Keatons, I was impressed with their overall professionalism and speed of response. Property transactions can be a bit messy as I have come to understand and I was happy with their work and the representatives I mostly dealt with in Tarik and Chloe.
Thank you Rory, that's great to hear.
5/5
TrustpilotFantastic
It’s not often you get to say you have had a great experience buying but I can say that this time. I am sure that a lot of this is down to Elliot in the Hackney office. Always there to advise, and steady the nerves.
Thank you for your kind review Sophie.
5/5
GoogleRecently had my first experience with Keatons agents and I couldn't reccomend it more. My agent, Marissa, was great from the moment we met, being as supportive as possible and incredibly responsive whenever I got in touch, regardless of what time of day it was. Moving into a beautiful apartment very soon and its all down to her efforts!
That's great to hear, thank you for the review Timi.
5/5
GoogleShaun visited my Bethnal Green home for a valuation. His expertise were unmatched! Thanks for guiding me through the complexities of the letting process.
Thank you Jordan, that's fantastic to hear.
5/5
Trustpilot*****
I viewed two properties with Samuel, who was very responsive and knowledgeable, and took the time to really understand what my needs and requirements were. I really appreciated his honest approach and eagerness.
That's great to hear, thank you Marc.
5/5
TrustpilotI found Keatons to be decent and…
I found Keatons to be decent and speedy, as well as (unusually) personable. This last in large part due to Charlotte Hill, who was very helpful and quick to respond, which I really appreciated.
Thank you, that's great to hear.
5/5
TrustpilotExcellent service
Excellent service from tenancy co-ordinator Natalie Craddock at Keatons. She makes the whole process completely pain-free.
That's great to hear, thank you Susan.
5/5
TrustpilotAsked by Keatons to leave a 5-star review
We were asked by Keatons to leave a 5-star review since it seems that staff appraisals require that as evidence of good work, I'd like to think that there are other less draconian ways for their management to build a happy and efficient team.
Thank you Jonathan.
5/5
TrustpilotExceptional Experience
My husband and I had a great experience working with Keatons, specifically Justine Reynolds, to rent an apartment. Excellent communication, highly responsive and very friendly! Happy to work with her again in the future!
Thank you Margaret, that's fantastic to hear.
5/5
TrustpilotOJ made the whole process so easy
OJ made the whole process so easy, he is so helpful and has such a lovely attitude he is a testament to your company. Would 100% reccomend! Thank you OJ for all your hard work
That's fantastic to hear, thank you for your review Scarlett.
5/5
TrustpilotNatalie and Tamanna along with Keatons…
Natalie and Tamanna along with Keatons were amazing at helping move out of the property I was renting and on to a new place with professionalism and compassion.Highly recommended
That's great to hear, thank you Phil.
5/5
TrustpilotWe had a very good experience renting…
We had a very good experience renting through Keatons. Ms Danielle Smith handled the administrative process smoothly and everything was fast and easy.Would recommend 👍🏻
Thank you Paulina, that's great to hear.
5/5
TrustpilotThank you to the Deptford branch
Thank you to the Deptford branch, really helped with all my needs finding a new homeScott, Sean and Charlotte
Thank you Corey, that's great to hear.
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