Trusted Agent profile · Hackney
★★★★★
1,678 reviews across 3 platforms
6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT
Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,678 reviews on three platforms, including 237 Google reviews rated 4.7.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotOscar from Keatons
Although we didn't secure a flat with Keatons in the end, I wanted to express my appreciation for Oscar's professionalism and kindness in helping us. He was a pleasure to work with and I would recommend him for his excellent customer service.
That's great to hear, thank you Ariel.
5/5
GoogleOh if only I could give more than 5 stars! I've been on a hunt for a new home for months and dealt with loads of agencies. Keatons stood out immediately with personal, human approach, speedy replies - and I got the house of my dreams coming! Marrisa, Matthew, Award Winning Agents! Thank you!!
Thank you Katerina, that's fantastic to hear.
5/5
TrustpilotNatalie and Riaz!!
Natalie and Riaz have been a pleasure to work with.Fantastic results in getting our properties let quickly whilst achieving top rents, I would thoroughly recommend Keatons to anyone thinking about letting their property. Very professional yet personal service.
That's fantastic to hear, thank you Percy.
5/5
GoogleWe found that Keatons had the best properties on the market in the area we were looking in. Kane at Keatons was great, he was always available, made sure we had all the help we needed. Kane managed to get us from first viewing to exchange in less than 8 weeks. I would recommend using Keatons for both the properties they can find and for the support they give in the buying process.
Thank you for taking the time to leave a review Ben, It's lovely to hear that your experience with us has been so positive. Nick Verdi, branch manager.
5/5
TrustpilotVery happy with our continued…
Very happy with our continued experience with Keatons and especially with Justine Reynolds and Paul Rooke who have helped very much during a sudden end to a long tenancy. They helped us find a new property very quickly and it was a smooth process. Many thanks both!
Thank you for your kind review Alex.
5/5
TrustpilotAfter having problems in the past when…
After having problems in the past when moving into a new home dealing with Keatons was the best experience I could ask for. Particularly from Lauren Wood, she helped my housemates and I so much. And communication was brilliant from the start, with an interest in the property right to the end of the process!
Thank you Tom, that's fantastic to hear.
5/5
TrustpilotThe staff are very helpful.
The staff are very helpful and efficient. Got tips from Ross on how to improve the flat, something no previous estate agents have ever done.Staff are very proficient at resolving maintenance issues.
Thank you Mr Ahmed, that's great to hear.
5/5
TrustpilotBest team
MARK, MICHAEL AND OJ you have been and continue to go above and beyond in terms of helping me to sell my flat. I could not ask for a nicer and more supportive team. Wouldn't look anywhere else for renting or selling your property.
Thank you for your kind review Charlotte.
5/5
Trustpilotworked with Keatons for many years
We have worked with the team at Keatons for many years selling buying and renting our flat. Everyone has been great and we highly recommend Keatons. Luke and Elza stand out. Danielle and Billy definitely deserve a mention as well.
Thank you for your kind review Michael.
5/5
TrustpilotThanks Jay!
I had the pleasure of working with Jay Smith on my current rental flat through Keatons. Jay exhibited a strong sense of responsibility and integrity. His proactive approach to problem-solving was particularly impressive. I look forward to continuing our successful partnership.
That's fantastic to hear, thank you Ding.
5/5
TrustpilotTop service from Natalie
Natalie Craddock at Keatons has been amazing throughout our tenancy!She has been helping us with all the small issues we have encountered and has proactively chased tradesmen and followed up with us to make sure we had a great experience. We highly recommend her, keatons is lucky to have her!
That's fantastic to hear, thank you for your kind review Pauline.
5/5
GoogleOJ Aksu and Jon Taylor took great care of us and our buyers throughout our property sale. Would definitely recommend this agency - professional and effective.
That's fantastic to hear, thank you for your review Nayuta.
5/5
TrustpilotThank you
Keatons have been very helpful in our search for a flat to rent. Siane in particular has been a pleasure to deal with and is always quick to address any enquires. Thanks
That's fantastic to hear, thank you Liam.
5/5
TrustpilotExcellent Estate Agent
We were supported by Rose Nwosu whilst searching for a rental property - she was massively helpful and always available for any questions. We would highly recommend viewing a property with Rose to anybody in the future!
Thank you for your kind review Daniel.
5/5
TrustpilotExcellent experience at Keatons !
Natalie Craddock at Keatons ensured that my recent renewal experience was simple, friendly and efficient.
5/5
TrustpilotOscar Pace (Bow office) was really…
Oscar Pace (Bow office) was really helpful in helping us navigate the chaos that is the rental housing market. He was on the ball in sharing properties that met our specs as they come on the market! Thank you for the excellent service!
That's great to hear, thank you Seani.
5/5
TrustpilotExcellent honest service
I dealt mainly with Richard at keatons. He was always friendly, honest, genuine and upfront. All I could ask for in an estate agent. He helped keep things civil and amicable between seller and buyer when problems cropped up and made the sale easy when it could have become complicated. Thanks a million Richard!
That's great to hear, thank you for your review.
5/5
TrustpilotSmooth experience with tenant switch
Natalie Craddock helped us with all administrative aspects of our old tenants moving out through our new tenants moving in. She was always patient and helpful in answering our questions and making sure we knew what was happening.
That's great to hear, thank you Andrew.
5/5
TrustpilotKeatons have been managing the rental…
Keatons have been managing the rental agreements, tenants and my property for over 15 years. I can honestly say that in all that time, I have been extremely satisfied with the service I've received. I entrusted the management to Hannah, Abhijit and all the team and they continue to confirm that I made the right decision all those years ago. Thank you all the team at Keatons.
That's fantastic to hear, thank you Maria.
5/5
TrustpilotGreat service
Great service, efficient and easy to communicate with. Hats off in particular to Natalie Craddock our tenancy coordinator for making sure the the process has been smooth and easy. Thank you.
Thank you Navjot, that's great to hear.
5/5
TrustpilotFantastic end to end experience with Keatons Shoreditch
Over the last couple weeks, Matthieu from lettings and Natalie from tenancy coordination have helped me and my partner secure our dream flat in London. They were both exceedingly friendly, professional, and swift in their responses. I also enjoyed the seamlessness of Keatons' 3rd party tenancy platform, Goodlord. 10/10 experience!
Thank you for your kind review Ethan.
5/5
TrustpilotOscar pace was very helpful
Oscar pace helped us find an apartment to rent and he was very easy to work with. Additionally, he wasn't pushy and didn't use any aggressive sales tactics which was a huge sigh of relief
That's great to hear, thank you Charu.
5/5
TrustpilotExcellent five-star service from…
Excellent five-star service from friendly and helpful team of Luke, Billy and Charlotte at Keatons Bow. Honest and with great follow-up. Would recommend!
That's great to hear, thank you Samuel.
5/5
TrustpilotGreat Help
I recently reached out to Keatons regarding assistance in a household matter and Jay Smith provided terrific help. He was incredibly punctual with his responses and gave me excellent service whilst we sorted out the issue. Thanks again!
Thank you Phoenix, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Keatons's Hackney office has 1,678 reviews across three platforms: 237 on Google, 1 on Yell, 1,440 on Trustpilot (across the whole business).
Keatons Shoreditch is rated 4.9 out of 5 across all 1,678 reviews, and 4.7 out of 5 on Google from 237 reviews.
Keatons Shoreditch, 6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT.
