Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSmooth Renting Experience
Keatons are very swift with their responses and will deal with matters quickly. I have had no issues renting from Keatons and had a smooth experience, especially with Oscar who is always willing to assist with matters whilst being very friendly and professional.
Jessica · 12 January 2023
Agent replied · 26 October 2024
Thank you Jessica, that's great to hear.
★★★★★ 5/5
GoogleI had a great experience with Keatons Shoreditch! More specifically, Matthieu helped me view several flats and was unwaveringly kind and patient. We just secured our dream flat and have him to thank!
Ethan · 25 October 2023
Agent replied · 24 October 2024
Thank you for your kind review Ethan, that's great to hear.
★★★★★ 5/5
TrustpilotJust completed a contract renewal…
Just completed a contract renewal through Elza Kapitanska. Smooth process, timely and professional. No issues at all.
Landlord · 3 September 2024
Agent replied · 26 October 2024
Thank you for your kind review.
★★★★★ 5/5
GoogleI have been dealing with Jas from Keatons and he has helped us to secure a property within a couple of days and arranged two separate visits to see the flat within the space of a week which was great. Thank you for your help!
Jasmin · 25 October 2022
Agent replied · 24 October 2024
That's great to hear, thank you for your review Jasmin.
★★★★★ 5/5
TrustpilotElza and Luke from Keatons Bow have…
Elza and Luke from Keatons Bow have been really helpful in the process of moving homes, really easy to reach out and very fast in responding to our enquiries!
Ahlem · 20 January 2024
Agent replied · 26 October 2024
That's great to hear, thank you Ahlem.
★★★★★ 5/5
GoogleKeatons were exceptional! They really helped push our sale through on a very demanding timeline. We would wholeheartedly recommend them to anyone selling a house, especially in these trying times.
Alana · 29 December 2023
Agent replied · 24 October 2024
That's fantastic to hear, thank you Alana.
★★★★★ 5/5
TrustpilotExcellent agent
Me and my partner had a really good experience with Keatons recently, agent Marta Rodriguez specifically. Excellent communication, really prompt and helpful. It's been a pleasure, thank you!
Kseniia · 8 February 2024
Agent replied · 26 October 2024
Thank you Kseniia, that's great to hear.
★★★★★ 5/5
TrustpilotTop notch property Management!
I've been on a managed property for over 4 years now and the service has been outstanding. Whenever I had to use their services (e.g an appliance that broke) they resolved the issue very quickly and professionally. Charley Knight at the docklands (Limehouse) office is top notch, super friendly and very efficient, I would 100% recommend them for both tenants and landlords.
Alex · 12 October 2018
Agent replied · 26 October 2024
We're delighted to hear this Alex, thanks so much!
★★★★★ 5/5
TrustpilotRequested documents were supplied quickly…
Requested documents were supplied straightaway, with no issues, and friendly welcoming service from Natalie.
L · 11 October 2024
Agent replied · 26 October 2024
Thank you for your review, that's great to hear.
★★★★★ 5/5
GoogleWe sold our flat in Spitalfields through Keatons.
Their staff all showed a great deal of knowledge, calm, experience and wisdom about the property market.
When we struck a conveyancing hold-up they helped ensure everyone in the chain remained calm and ended up moving into their new dream home.
Special thanks go to Nick who manages the Shoreditch branch and whose expertise shone through.
Mike · 11 January 2016
Agent replied · 8 January 2025
Hi Mike,
Thank you so much for such a positive review. The team and I all wish you good luck in the future and thank you for your kind words. Nick Verdi, Office Manager.
★★★★★ 5/5
TrustpilotGreat service
Sean facilitated my viewings and negotiation with ease. Really happy with the outcome
Jack · 25 October 2024
Agent replied · 23 November 2024
Thank you for your review Jack.
★★★★★ 5/5
GoogleThank you very much to all the team, specially to Martha. Professional and highly recommended.
Kristina · 24 September 2024
Agent replied · 24 October 2024
Thank you for your kind review Kristina.
★★★★★ 5/5
TrustpilotWe had Natalie as our tenancy…
We had Natalie as our tenancy coordinator and she made sure we were kept updated on the contract progress throughout. It was a easy and seamless transition into our new flat.
Emma · 22 November 2023
Agent replied · 26 October 2024
Thank you Emma, that's great to hear.
★★★★★ 5/5
TrustpilotOJ was an extremely professional and…
OJ was an extremely professional and efficient agent. Without his expert help I don't believe I would have been able to get the purchase over the line.
Andrew · 17 February 2024
Agent replied · 26 October 2024
Thank you Andrew, that's great to hear.
★★★★★ 5/5
TrustpilotGosia helped us get our lovely new flat…
Gosia helped us get our lovely new flat and was really great!
Neha · 7 November 2024
Agent replied · 23 November 2024
Glad to hear this, thank you Neha.
★★★★★ 5/5
TrustpilotWonderful experience with Marissa
Flat hunting in this market has been an absolute nightmare but my partner and I did a viewing with Marissa that blew us away! She was so helpful with the property and very informative with what to do to increase chances with renting at the moment.
Jamie · 9 August 2022
Agent replied · 23 November 2024
That's great to hear, thank you for your review Jamie.
★★★★★ 5/5
TrustpilotIt was an amazing service provided by…
It was an amazing service provided by Gosia. She was always there to help with any information needed.
Jakia · 19 September 2025
★★★★★ 5/5
TrustpilotAmazing experience with Luke Bull
Amazing experience with Luke Bull100 percent recommend!!Professional and friendly.
Tatiana · 18 December 2024
Agent replied · 25 December 2024
That's great to hear, thank you Tatiana.
★★★★★ 5/5
TrustpilotExcellent team work
Excellent team work. Hilary been excellent with my property management for the past few years. Very highly recommended.
Kee · 31 July 2024
Agent replied · 26 October 2024
Thank you for your kind review Kee Sun Chia.
★★★★★ 5/5
TrustpilotIt’s been a long process but we have…
It’s been a long process but we have had a fantastic experience with Elliot at Keatons. Highly recommend, he’s super helpful and knows his stuff. Thanks, so pleased to have finally bought a home.
Ashley · 31 August 2023
Agent replied · 26 October 2024
Glad Elliot was able to help you Ashley.
★★★★★ 5/5
TrustpilotGreat lettings service from Keatons by…
Great lettings service from Keatons by Mark and Michael, highly recommended
David · 18 November 2024
Agent replied · 23 November 2024
Thank you David, that's great to hear.
★★★★★ 5/5
TrustpilotLetting Consultant Justine has been the best
Justine has helped us so much with dealing with some complications in getting our contract signed. Really has felt like she's been in our corner the whole time backing us and helping make sure we got the flat we really wanted.
Aidan · 3 February 2023
Agent replied · 26 October 2024
Thank you for your review Aidan, glad Justine was able to help you.
★★★★★ 5/5
TrustpilotGreat service
Keatons have managed my property since 2019 and I've been consistently impressed by the service they provide. I'd highly recommend them. Elza Kapitanska and Billy Haspineall in particular have been great to work with over the past few years.
Chris · 6 April 2023
Agent replied · 26 October 2024
That's fantastic to hear, thank you Chris.
★★★★★ 5/5
TrustpilotA great service from Marc and Ryan
They are efficient, prompt with their replies and very friendly.We found our new home really quickly.A great service from both Marc and Ryan.
Debbie · 25 April 2024
Agent replied · 26 October 2024
Thank you for your kind review Debbie.
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