5/5
OJ was great and kept me up to date all the way through the process of selling our property. Thanks to him, Henry and the whole team at Keatons.
Agent replied · 27 December 2024
That's great to hear, thank you Ronan.

Trusted Agent profile · Hackney
★★★★★
1,738 reviews across 3 platforms
6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT
Part of Keatons, see every office.
Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,738 reviews on three platforms, including 296 Google reviews rated 4.8.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
OJ was great and kept me up to date all the way through the process of selling our property. Thanks to him, Henry and the whole team at Keatons.
That's great to hear, thank you Ronan.
5/5
Great experience
Luke Bull is incredibly helpful and explained everything really well. I appreciate his help alot.
That's great to hear, thank you Arran.
5/5
The best property manager - Nith Krishnan
Nith (Krishnan) has been our property manager over the past few years and he is very responsive and well communicated. Whenever we have an issue he would promptly provide any supports. We just had a water leakage in our bathroom over the weekend and he managed to arrange an urgent repair before Christmas Eve. Excellent work and service Nith!
5/5
Luke was very helpful and responsive
Luke was very helpful and responsive - we are super grateful for his support
That's fantastic to hear Caroline.
5/5
Tamanna was super helpful
Tamanna was super helpful, efficient, friendly and professional. A real joy to deal with!
That's great to hear, thank you Sara.
5/5
acquiring first Flat
Me and two friends have gotten our first flat with Keatons and they were amazing. They assisted us all throughout the process. A big shout-out to Marta for all her informing emails and being available when we needed it.
Thank you for your kind review Aylina.
5/5
Finding 2-bed flat
When for a viewing with Billy and he was great. He was attentive in asking us our requirements and needs and he found us a flat that fitted it all! When we went to put an offer in, he kept communications open and always kept us updated throughout the process.
Glad to hear Billy could help you Emma.
5/5
Oscar Pace was very considerate and…
Oscar Pace was very considerate and helpful. Helped us in all possible ways.
Thank you for your kind review Mukul.
5/5
Ross
Ross, a Director at the Hackney branch, was very professional, affable, knew the industry, and was not your typical pushy Estate Agent with a fat tie knot. When I sell or let my property, I'd contact him first.
Thank you Dan, that's great to hear.
1/5
Keatons is in charge of processing the change in tenancy of our flat. We have been emailing back and forth with the rep for more than a month and only when we had to make the payments they were responsive. For all the rest it has taken weeks to get them to respond to one email. Sure, to get the deal done it's quick, but then when It comes to give back deposits or change names in contracts its far from a great experience.
We're sorry to hear that you were unhappy with the service Susana. We take all comments seriously and will look into this internally. Best wishes, Keatons
5/5
I had an amazing experience with keatons. Marta who helped is very professional and helpful who guided me through every step making my experience smooth and comfortable. Thank you marta
That's great to hear, thank you Connor.
5/5
Oscar Pace of Keatons was excellent…
Oscar Pace of Keatons was excellent throughout our process as prospective tenants, looking to rent in the Bow area. At the initial viewing, he was informative without being pushy or pressurising. Then, as the process went on, he was as communicative as he could be and always accessible.
That's great to hear, thank you for your review.
5/5
Great experience with Charlotte Hill
Had a really good experience with Charlotte, different to most of the estate agents, she’s very responsive to all the questions no matter it’s during the viewing, before or after moving in.
Thank you for your kind review Zhenshen.
5/5
Very smooth and easy experience
Very smooth experience. In particular Natalie and Luke were very helpful.
That's great, thank you Ben.
5/5
Thank you keatons
Really appreciate the support Luke and Natalie have given me and my new housemates in finding a place together. Nowhere other than Keatons has given us this kinda support even after making a deal done
That's fantastic to hear, thank you for your review.
5/5
Just sold my one bed in Spitalfields through their Shoreditch office. I was extremely happy with the service. Both Nick and Kane in particular were great throughout the process. I liked the way they didn't come in with a stupid over-valuation just to get the instruction. They were realistic, professional, friendly and worked hard to realise a price I was happy with. I would also say the way they marketed the property on their website was very good. Many thanks!
Hi Paul, thank you so much for your review. We all wish you well in your new home. Nick, Kane and all the team at Keatons.
5/5
Justine Reynolds is very responsive, efficient and an absolute pleasure to work with
Justine Reynolds helped my girlfriend and I find an absolutely beautiful property. She is very responsive, efficient, professional and an absolute pleasure to work with. She is very experienced and immediately understood very well what property my girlfriend and I were looking for.
Thank you for your kind review.
5/5
Very good landlord services
Keatons/ Hackney have been managing my rental flat for over eight years. Lara LaMonte and her team has provided an excellent service, professional and reliable, giving me the confidence that my flat is well-managed and the tenants well looked after. The last tenants were full of praise for Jenny Cobigo and her handling of various maintenance requests.
That's fantastic to hear, thank you Mortiz.
5/5
Everithing was amazing
Everithing was clear, honest, fast and positive end
Thank you Juan, that's great to hear.
5/5
Very good sales and after sales team
I have sold 3 properties in Dalston with Keatons Hackney and I have found the sales team and the after sales team to be excellent. The after sales team does a very good job of keeping things moving. Without their efforts, sales and purchases would be a lot slower from my experience in selling properties.
Thank you for your kind review.
5/5
Thanks Matthieu
Matthieu was super helpful, easily joinable and very effective. Great to work with him
That's great to hear Alexandre.
5/5
Thanks Matthieu
Matthieu was very helpful in securing my tenancy and very easy to work with
Thank you Ryan, glad Matthieu was able to assist you.
5/5
Professional letting team
Excellent service provided by Keaton’s Mile End /Bow branch lettings team namely Oscar, Elsa and Pauline . Secured a new professional tenant within 2 weeks of instruction. All references /deposits undertaken within a week . They are very efficient and easy to do business with .
That's fantastic to hear, thank you Sue.
5/5
Hassle free letting experience
I've been a landlord with Keatons (formally Royal Docks) for over 6 years now , Dave, Stephen and wider team have always provided a top quality management service for letting along with advice on the state of the market. After a recent refurbishment project was completed Keatons quickly photo'd and advertised the property and had secured new tenants within a few days at an improved rate.
Thank you for your review Mark, glad to hear the team could help you.
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