Trusted Agent profile · Hackney

Keatons Shoreditch reviews in Hackney

4.9

★★★★★ Excellent

1,678 reviews across 3 platforms

6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT

Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,678 reviews on three platforms, including 237 Google reviews rated 4.7.

Google logo

4.7 / 5

237

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,440

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

Excellent service. Elza was very helpful & responsive.

Eoin · 9 August 2023

Agent replied · 26 October 2024

Thank you Eoin, that's great to hear.

4/5

Trustpilot

Hand back of Property to Landlord

Steven was very helpful and professional in all our dealing with Keatons, providing back up beyond our agreement.

David · 11 September 2022

Agent replied · 23 November 2024

Thank you for your review David.

5/5

Trustpilot

Thank you Justine

Thank you Justine. Very helpful and friendly. Excellent service

Phil · 30 June 2023

Agent replied · 26 October 2024

Thank you for your kind review Phil.

5/5

Trustpilot

Great service from Oscar

We were looking for rent and Oscar helped us to find out right property according to our preferences. He was very active throughout the period and reached out to us with list of different properties that can match our requirements. We really appreciate his professionalism.

Deblina · 5 April 2024

Agent replied · 26 October 2024

That's great to hear, thank you Deblina.

5/5

Trustpilot

Quick and easy

Lauren was really useful throughout the process and Keatons made sure the whole move was quick and easy.

Billy · 26 August 2022

Agent replied · 23 November 2024

Thank you Billy, that's great to hear.

5/5

Trustpilot

Great experience

Justine Reynolds was really helpful during the entire process

Rashi · 27 June 2023

Agent replied · 26 October 2024

Glad to hear this Rashi.

5/5

Trustpilot

Justine helped me secure a flat I…

Justine helped me secure a flat I really wanted and was very helpful with quick replies throughout the process.

Emily · 13 March 2026

5/5

Trustpilot

We have just sold 2 properties with…

We have just sold 2 properties with Keatons, Mile End and would recommend for their knowledge of the area and ability to get buyers through the door. Ask for Helen if you want stuff to get done.

Polly · 24 August 2024

Agent replied · 26 October 2024

Thank you for your kind review Polly.

5/5

Trustpilot

Great experience with Luke from Keatons

Luke from Keatons was leading us from viewing a flat to getting our offer accepted and starting the referencing process. He was very polite, efficient and always very quick to respond to our questions. We never felt any pressure from the agency to make any decisions. Based on our experience so far, in particular with Luke, we can recommend Keatons.

Albert · 22 March 2023

Agent replied · 26 October 2024

Thank you Albert, that's great to hear.

5/5

Trustpilot

Keatons have been brilliant in helping…

Keatons have been brilliant in helping me with finding a property and going through the process. In particular, I would like to cal out Justine who was fantastic and made the whole process run smoothly.

Lauren · 23 September 2024

Agent replied · 26 October 2024

Thank you Lauren, that's great to hear.

5/5

Trustpilot

Marta was very helpful throughout the…

Marta was very helpful throughout the letting process.

Corbin · 18 July 2023

Agent replied · 26 October 2024

Thank you for your kind review Corbin.

5/5

Trustpilot

We have experienced excellent service…

We have experienced excellent service from Keatons. Swift responses, and as overseas landlords, we appreciate Keaton's services. A lady called Daisy Johnson, whom I have recently contacted, even went the extra mile to provide me with advice and reassurance regarding an issue with our property.

Jenn · 28 March 2024

Agent replied · 26 October 2024

Thank you Jenn, that's great to hear.

5/5

Trustpilot

With the market being how stressful to…

With the market being how stressful to find a place to rent with costs on the rise, Keaton's and specifically Lauren W. did an amazing job of easing the process of finding our next home. She managed expectations from our first interactions, was clear on communication, and is very quick and efficient to get back to us with any questions. Thank you so much!!!!

Kaitlin · 23 October 2022

Agent replied · 26 October 2024

That's fantastic to hear, thank you Kaitlin.

5/5

Trustpilot

I have had a fantastic experience with Keatons…

I have had a fantastic experience with Keatons Hackney. Dealing with Elliot in particular, I have found him to be very knowledgeable not afraid to tell us the hard truths. Couldn’t have done it without him.

Adam · 30 August 2024

Agent replied · 26 October 2024

Thank you Adam, that's great to hear.

5/5

Trustpilot

Natalie was really professional in…

Natalie was really professional in dealing with my queries on check out.

RB · 24 February 2023

Agent replied · 26 October 2024

Thank you for your kind review.

5/5

Google

Excellent service all along the buying process. Jas Singh has been fantastic from day 1. I would strongly recommend Keatons.PositiveResponsiveness, Quality, Professionalism, Value

Mouncef · 25 October 2021

Agent replied · 24 October 2024

Thank you for your kind review Mouncef.

5/5

Trustpilot

Had the privilege of working with OJ, Lauren & Jay

Had the privilege of working with OJ, Lauren and Jay in Deptford. I purchased a property with OJ and let another with Lauren & Jay.The team are super helpful, responsive and professional within their responses. They are very knowledge of the area and provide great feedback on market conditions.Overall I am a very happy landlord, and buyer.Looking forward to developing our business!Thank you Keatons.Vivek

Vivek · 29 September 2022

Agent replied · 26 October 2024

I'm glad to hear our Deptford team could help you Vivek.

5/5

Trustpilot

Thank you!

Oscar was great! Very helpful and responsive.

Sam · 18 July 2023

Agent replied · 26 October 2024

That's great to hear, thank you Sam.

5/5

Google

Keatons helped us to expedite the sale of our home to a lovely buyer who made it easier to leave a place we loved! OJ was particularly helpful - always available for questions and coming up with solutions to help us meet timelines we needed. Thanks to all the Keatons team!

Katie · 25 October 2023

Agent replied · 24 October 2024

That's great to hear, thank you Katie.

5/5

Trustpilot

We are so pleased to have completed!

We are so pleased to have completed on our property and new home! The process was made so much easy by Keatons and Elliot. He helped explain everything simply and worked so hard. Thank you!

Daniel · 31 August 2024

Agent replied · 26 October 2024

Thank you Daniel, that's great to hear.

5/5

Google

I have just rented a three bedroom apartment through Keatons. We dealt with Catherine and it was such an easy/pleasant experience. Thanks for all your help - we now have a beautiful new home!

Louise · 26 October 2016

Agent replied · 24 October 2024

Thank you so much for your review.

5/5

Trustpilot

I have being buying a house through Keaton's

I have being buying a house through Keaton's. The agent is Lak Singh. He has been first rate. He understood my 'needs', or requirements. I am moving with my autistic son. Lak persuaded me to look at a house, that I had been reluctant to view. Lak said it ticked all my boxes, and he turned out to be right. My son is very happy with the new place that he is moving to. For me, that was important. Lak proved that he was a good listener, and understood the customer. Thank-you Lak. Really appreciate what you have done for us. Graham Turner

Graham · 3 November 2018

Agent replied · 26 October 2024

Fantastic to hear you had a great experience, thank you Graham!

1/5

Google

While the Bow office seems full of nice people, it seems to me that the Shroreditch office is just full of annoying people. Second time I try to see a property and fail. The first time I was refused up front due to my limited budget (btw the property has been reduced in the meanwhile of 50k and the agent at the time was saying there was no chance for that..). Second time they engage me in a lengthy conversation on my possible budget. Now I understand that they don't want to waste time, but I really don't think they are doing a service to their clients by being so difficult. I don't want to waste time myself and I know what I can do if the right property comes along. They don't.

Marcella · 26 October 2018

Agent replied · 24 October 2024

Dear Marcella, We’re sorry to hear that you feel this way. Our company policy is to ask all viewers to complete a registration process before we arrange an appointment. There are many reasons for this, security being one, another is to ensure that we introduce buyers that meet the seller’s criteria, as some of our sellers give us strict instructions, such as, only introducing buyers with a specific budget or financial position. In this particular case, the property you wanted to view has a low lease and there are already several offers in consideration. We can assure you that it is not our intention to be difficult and apologise if we came across this way. Please feel free to contact the branch manager, Nick Verdi, directly on 020 7650 5150, if you wish to discuss this further. Best, Keatons

5/5

Trustpilot

Seamless and easy (Deptford Branch)

Our experience with Charlotte from Deptford branch was excellent. She helped us find a perfect flat and guided through all the paperwork, admin and inventory issues. Very happy to have had her as our agent.

Veronica · 27 August 2024

Agent replied · 26 October 2024

Thank you for your kind review Veronica.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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