Trusted Agent profile · Hackney

Keatons Shoreditch reviews in Hackney

4.9

★★★★★ Excellent

1,678 reviews across 3 platforms

6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT

Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,678 reviews on three platforms, including 237 Google reviews rated 4.7.

Google logo

4.7 / 5

237

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,440

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

OJ was great and kept me up to date all the way through the process of selling our property. Thanks to him, Henry and the whole team at Keatons.

Ronan · 27 November 2024

Agent replied · 27 December 2024

That's great to hear, thank you Ronan.

5/5

Trustpilot

Great experience

Luke Bull is incredibly helpful and explained everything really well. I appreciate his help alot.

Arran · 29 September 2022

Agent replied · 26 October 2024

That's great to hear, thank you Arran.

5/5

Trustpilot

The best property manager - Nith Krishnan​​​​

Nith (Krishnan​​​​) has been our property manager over the past few years and he is very responsive and well communicated. Whenever we have an issue he would promptly provide any supports. We just had a water leakage in our bathroom over the weekend and he managed to arrange an urgent repair before Christmas Eve. Excellent work and service Nith!

Karen · 24 December 2024

5/5

Trustpilot

Luke was very helpful and responsive

Luke was very helpful and responsive - we are super grateful for his support

Caroline · 3 November 2022

Agent replied · 26 October 2024

That's fantastic to hear Caroline.

5/5

Trustpilot

Tamanna was super helpful

Tamanna was super helpful, efficient, friendly and professional. A real joy to deal with!

Sara · 2 November 2022

Agent replied · 26 October 2024

That's great to hear, thank you Sara.

5/5

Trustpilot

acquiring first Flat

Me and two friends have gotten our first flat with Keatons and they were amazing. They assisted us all throughout the process. A big shout-out to Marta for all her informing emails and being available when we needed it.

Aylina · 13 June 2024

Agent replied · 26 October 2024

Thank you for your kind review Aylina.

5/5

Trustpilot

Finding 2-bed flat

When for a viewing with Billy and he was great. He was attentive in asking us our requirements and needs and he found us a flat that fitted it all! When we went to put an offer in, he kept communications open and always kept us updated throughout the process.

Emma · 25 October 2023

Agent replied · 26 October 2024

Glad to hear Billy could help you Emma.

5/5

Trustpilot

Oscar Pace was very considerate and…

Oscar Pace was very considerate and helpful. Helped us in all possible ways.

Mukul · 28 November 2022

Agent replied · 26 October 2024

Thank you for your kind review Mukul.

5/5

Trustpilot

For a good agent.

I have just moved in my new London Flat, and what I really appreciate in the whole experience is dealing with Daniel. After looking for more than 2 months for flats and meeting lots and lots of agents, he is one of the best. Professional, cooperative, fast response, reachable, friendly and above all problem solver. London needs more people like him.

Mohamed · 23 November 2022

Agent replied · 26 October 2024

That's great to hear, thank you Mohamed.

5/5

Trustpilot

Nice first experience renting in London

Nice first experience renting in London.Luke was helpful and easy to reach when needed.

Diego · 11 October 2022

Agent replied · 26 October 2024

Thank you Diego, that's great to hear.

5/5

Trustpilot

Ross

Ross, a Director at the Hackney branch, was very professional, affable, knew the industry, and was not your typical pushy Estate Agent with a fat tie knot. When I sell or let my property, I'd contact him first.

Dan · 21 June 2024

Agent replied · 26 October 2024

Thank you Dan, that's great to hear.

1/5

Google

Keatons is in charge of processing the change in tenancy of our flat. We have been emailing back and forth with the rep for more than a month and only when we had to make the payments they were responsive. For all the rest it has taken weeks to get them to respond to one email. Sure, to get the deal done it's quick, but then when It comes to give back deposits or change names in contracts its far from a great experience.

Susana · 26 October 2017

Agent replied · 24 October 2024

We're sorry to hear that you were unhappy with the service Susana. We take all comments seriously and will look into this internally. Best wishes, Keatons

5/5

Google

I had an amazing experience with keatons. Marta who helped is very professional and helpful who guided me through every step making my experience smooth and comfortable. Thank you marta

Connor · 28 October 2024

Agent replied · 11 November 2024

That's great to hear, thank you Connor.

5/5

Trustpilot

Oscar Pace of Keatons was excellent…

Oscar Pace of Keatons was excellent throughout our process as prospective tenants, looking to rent in the Bow area. At the initial viewing, he was informative without being pushy or pressurising. Then, as the process went on, he was as communicative as he could be and always accessible.

AB · 26 November 2023

Agent replied · 26 October 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

Great experience with Charlotte Hill

Had a really good experience with Charlotte, different to most of the estate agents, she’s very responsive to all the questions no matter it’s during the viewing, before or after moving in.

Zhenshen · 26 September 2024

Agent replied · 26 October 2024

Thank you for your kind review Zhenshen.

5/5

Trustpilot

Very smooth and easy experience

Very smooth experience. In particular Natalie and Luke were very helpful.

Ben · 9 January 2023

Agent replied · 26 October 2024

That's great, thank you Ben.

5/5

Trustpilot

Thank you keatons

Really appreciate the support Luke and Natalie have given me and my new housemates in finding a place together. Nowhere other than Keatons has given us this kinda support even after making a deal done

TekTok · 30 July 2024

Agent replied · 26 October 2024

That's fantastic to hear, thank you for your review.

5/5

Trustpilot

Justine Reynolds is very responsive, efficient and an absolute pleasure to work with

Justine Reynolds helped my girlfriend and I find an absolutely beautiful property. She is very responsive, efficient, professional and an absolute pleasure to work with. She is very experienced and immediately understood very well what property my girlfriend and I were looking for.

Consumer · 29 February 2024

Agent replied · 26 October 2024

Thank you for your kind review.

5/5

Google

Just sold my one bed in Spitalfields through their Shoreditch office. I was extremely happy with the service. Both Nick and Kane in particular were great throughout the process. I liked the way they didn't come in with a stupid over-valuation just to get the instruction. They were realistic, professional, friendly and worked hard to realise a price I was happy with. I would also say the way they marketed the property on their website was very good. Many thanks!

Paul · 26 October 2016

Agent replied · 24 October 2024

Hi Paul, thank you so much for your review. We all wish you well in your new home. Nick, Kane and all the team at Keatons.

5/5

Trustpilot

Very good landlord services

Keatons/ Hackney have been managing my rental flat for over eight years. Lara LaMonte and her team has provided an excellent service, professional and reliable, giving me the confidence that my flat is well-managed and the tenants well looked after. The last tenants were full of praise for Jenny Cobigo and her handling of various maintenance requests.

Moritz · 5 March 2023

Agent replied · 26 October 2024

That's fantastic to hear, thank you Mortiz.

5/5

Trustpilot

Everithing was amazing

Everithing was clear, honest, fast and positive end

Juan · 5 April 2023

Agent replied · 26 October 2024

Thank you Juan, that's great to hear.

5/5

Trustpilot

Very good sales and after sales team

I have sold 3 properties in Dalston with Keatons Hackney and I have found the sales team and the after sales team to be excellent. The after sales team does a very good job of keeping things moving. Without their efforts, sales and purchases would be a lot slower from my experience in selling properties.

S · 2 May 2023

Agent replied · 26 October 2024

Thank you for your kind review.

5/5

Trustpilot

Thanks Matthieu

Matthieu was super helpful, easily joinable and very effective. Great to work with him

Alexandre · 26 August 2022

Agent replied · 23 November 2024

That's great to hear Alexandre.

5/5

Trustpilot

Professional letting team

Excellent service provided by Keaton’s Mile End /Bow branch lettings team namely Oscar, Elsa and Pauline . Secured a new professional tenant within 2 weeks of instruction. All references /deposits undertaken within a week . They are very efficient and easy to do business with .

Sue · 20 December 2023

Agent replied · 26 October 2024

That's fantastic to hear, thank you Sue.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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