Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMattieu helped me rent my first flat in London! I had several agencies previewing listings for me, but Keatons' turned out to be the best fit. The entire process was extremely clear, well organized, and stress free. I had a lot of newbie questions and Mattieu was patient, personable, and informative. Thank you!!
Valerie · 28 December 2022
★★★★★ 5/5
TrustpilotThanks Oscar!
Very pleased with the level of communication and transparency afforded by Oscar in securing us our rental property. We required a quick turnaround and Oscar exceeded our expectations in a timely manner. If the tenancy proceeds with the same level of consideration, we'll have many happy years ahead. Thanks again Oscar.
Shauna · 8 April 2024
Agent replied · 26 October 2024
That's fantastic to hear, thank you Shauna.
★★★★★ 5/5
TrustpilotVery happy vendor
I just sold my flat with Dean and Jon at Keatons, Bow. Choosing them was the best decision I could have made. I can't fault them in any way. Always responsive and completely professional. When the process seemed to be dragging out, they really helped keep everything moving. If I had another property to sell I would 100% choose them again!
Customer · 24 August 2023
Agent replied · 26 October 2024
That's fantastic to hear, thank you for your review.
★★★★★ 5/5
TrustpilotBilly Cooper - superb
Billy Cooper, what an agent. The perfect combination of helpful and knowledgeable. Thank you Billy.
Jamie · 28 June 2023
Agent replied · 26 October 2024
Thankyou Jamie, that's great to hear.
★★★★★ 5/5
TrustpilotThanks Natalie and team
Thanks Natalie and team. I have used Keatons before for rentals, and they continue to be efficient, and make the process very easy.
Martin · 3 October 2022
Agent replied · 26 October 2024
Thank you for your kind review Martin.
★★★★★ 5/5
TrustpilotSooth Exprerience
Sooth Exprerience. Everything was handled by Keatons very smoothly. Huge thanks to Natalie and Oscar for an easy move in.
Abhishek · 18 January 2023
Agent replied · 26 October 2024
Thank you for your review Abhishek, that's great to hear.
★★★★★ 5/5
GoogleI recently bought my first flat through Keatons Shoreditch.
Everything was very quick and Nick updated me on a daily basis about how the purchase was going.
I would definitely recommend this estate agent and I will use it in the future.
Bruno · 27 October 2015
Agent replied · 24 October 2024
Hi Bruno, thank you for your feedback and do please get in contact again if we can help you in the future. Nick Verdi, Office Manager.
★★★★★ 5/5
TrustpilotI've let a couple of properties in east…
I've let a couple of properties in east London through Keatons, and would definitely recommend them. The staff that I've worked with (Oscar, Stevie & Danielle to mention just a few), have always been upfront, honest and keen to provide solutions for any situation that has come up. I first started letting my property through them around 6 years ago and haven no intention of going anywhere else.
Elliott · 15 January 2023
Agent replied · 26 October 2024
Thank you Elliot, that's fantastic to hear.
★★★★★ 5/5
TrustpilotLauren was super speedy with her…
Lauren was super speedy with her replies and sorted any issues we had with helpful and practical solutions. Thank you Lauren!
Charlotte · 9 December 2022
Agent replied · 26 October 2024
Thank you Charlotte, that's great to hear.
★★★★★ 5/5
TrustpilotGreat knowledge and service
Great knowledge of the local market. Helpful with all our questions. Natalie made everything clear for us.
Alex · 16 April 2023
Agent replied · 26 October 2024
That's great to hear, thank you Alex.
★★★★★ 5/5
TrustpilotHelpful agent - Marta
Keatons contacted me promptly about a lovely rental flat in my budget and search area and Marta (the agent) was very helpful at the viewing, providing an honest and helpful advice about our potential offer (which was accepted). Very smooth process thanks in large part to her.
JC · 10 June 2024
Agent replied · 26 October 2024
Thank you for your kind review.
★★★★★ 5/5
TrustpilotNatalie Craddock and the team at Keatons do an excellent job…
The team at Keatons do an excellent job managing my flat and I am extremely grateful to Natalie Craddock and Wayne Judge for all they do to support me and my tenants over the years. They are extremely reliable and always quick to act, deliver and resolve any issues and always provide an excellent service. Thank you.
Lucy · 16 November 2023
Agent replied · 26 October 2024
That's great to hear, thank you Lucy.
★★★★★ 5/5
TrustpilotVery helpful
Elza Kapitanska has been very helpful in guiding us through the tenancy process.
Felipe · 8 August 2023
Agent replied · 26 October 2024
Glad to hear this Felipe.
★★★★★ 5/5
GoogleIncredible help from Keaton's - supporting our relocation to London. Big thanks to Marissa who made the process extremely enjoyable! 🙌PositiveResponsiveness, Professionalism
Mat · 25 October 2022
Agent replied · 24 October 2024
Thank you for your kind review Mat.
★★★★★ 5/5
TrustpilotA very efficient and effective service
A very efficient and effective service. Elza made all the administration effortless.
Richard · 21 March 2025
★★★★★ 5/5
TrustpilotGreat service
Great service, everything went smooth an quickly thanks to Luke!
Mauricio · 18 October 2023
Agent replied · 26 October 2024
Thank you Maricio, that's great to hear.
★★★★★ 5/5
TrustpilotNatalie was very helpful and…
Natalie was very helpful and understanding to our questions! Very glad to have corresponded with her
Maria · 4 May 2023
Agent replied · 26 October 2024
That's great to hear, thank you Maria.
★★★★★ 5/5
TrustpilotMichael Logan was an excellent lettings…
Michael Logan was an excellent lettings consultant, helping us during all the process.
Enrique · 28 July 2023
Agent replied · 26 October 2024
Thank you Enrique, that's great to hear.
★★★★★ 5/5
TrustpilotGreat experience
Ryan and Alex were so helpful during the process. They were really approachable and caring and answered all my questions patiently.
Zeynep · 8 November 2022
Agent replied · 26 October 2024
Thank you for your kind review, that's great to hear.
★★★★★ 5/5
TrustpilotGood property management
Having moved recently in a flat found with Keatons, I would like to acknowledge Jay Smith’s prompt help in resolving any issues I’ve encountered with the flat, which usually happens at the beginning of all tenancy. Jay takes the issues seriously and tries to be as accommodating as possible when managing the property. I do recommend!
Marine · 23 November 2023
Agent replied · 26 October 2024
Thank you Marine, that's great to hear.
★★★★★ 5/5
TrustpilotLuke Bell looked after us from the…
Luke Bell looked after us from the beginning. There was no pressure from him from the start, just an open and honest conversation.
Friend · 15 August 2022
Agent replied · 23 November 2024
That's great to hear, thank you for your review.
★★★★★ 4/5
TrustpilotLauren from Deptford was very helpful…
Lauren from Deptford was very helpful in our renting process and made everything as clear as possible. I would recommend this company.
Sid · 16 September 2022
Agent replied · 23 November 2024
Thank you for your kind review Sid.
★★★★★ 5/5
GoogleMarissa was friendly, efficient and honest throughout the process. Although my offer wasn't accepted, I've had a lovely experience with her.
Chelsea · 25 October 2022
Agent replied · 24 October 2024
Thank you Chelsea, that's great to hear.
★★★★★ 5/5
GoogleMattieu helped me rent my first flat in London! I had several agencies previewing listings for me, but Keatons' turned out to be the best fit. The entire process was extremely clear, well organized, and stress free. I had a lot of newbie questions and Mattieu was patient, personable, and informative. Thank you!!
Valerie · 25 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.