Trusted Agent profile · Hackney
★★★★★
1,679 reviews across 3 platforms
6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT
Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,679 reviews on three platforms, including 237 Google reviews rated 4.7.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotNatalie has been very resourceful and…
Natalie has been very resourceful and flexible in onboarding clients into their to be homes. I am impressed with her can do attitude.
Thank you Wallace, that's great to hear.
5/5
TrustpilotSo helpful!
So helpful! Richard and the team at the Bow Keatons office helped me land my first house in record time. So happy with the service, thanks again!
That's great to hear, thank you Max.
5/5
TrustpilotPleasant tenancy onboarding experience with Keatons
I viewed two flats with Keatons, the 2nd of which I've recently moved into and am happily settling in :) The process between making an offer and signing the lease agreement was straightforward and timely.Daniel, the agent who handled my case, kept me updated with the status of my tenancy journey throughout each step, up to the collection of my keys on moving day which was very comforting given how stressful flat hunting can be.
Thank you Jonelle, that's fantastic to hear.
5/5
TrustpilotAmazing service from Lak Singh.
Keatons have been brilliant in helping me with finding a property and going through the process. In particular, Lak Singh who has been fantastic. Truly a great help to me, and I am sure he will continue to be a great help to others.
That's great to hear, thank you for your review.
5/5
TrustpilotSwift and Professional
My experience with Billy Haspineall was great! He was available, switched on and attenuative to getting the process complete in good time
Thank you Charlie, that's great to hear.
5/5
GoogleMarta and Hugo have been great in helping us find a new place to rent - they answered all our questions at the viewing, and then were on hand to support us through the offer & referencing process. Looking forward to having Keaton's as our new estate agent.
That's fantastic to hear, thank you for your review Lydia.
5/5
TrustpilotThank you Oscar!
Oscar Pace was extremely good at communicating with us and making himself available, thank you very much
That's great to hear, thank you Ali.
1/5
TrustpilotContacted Hackney branch and spoke to…
Contacted Hackney branch and spoke to Tarek. Unbelievably rude and unhelpful.
We are sorry you feel this way but we refute your point that we were rude. We were merely asking that you provide us with your personal details as we have an obligation of care and responsibility to know who we will be meeting with and showing a property to.If you would like to register with us properly then we will be very happy to organise a viewing for you.
5/5
TrustpilotRental Process - Easy & Great Customer Service
Mark from Keatons was great. He was responsive and friendly from the beginning. He always followed up and kept me updated on my rental process from start to finish. It made the whole process painless and very easy to understand. Also the site for contracting and reference checks was easy to use and provided all the proper information to help me with my tenancy.
That's fantastic to hear, thank you Kimberly.
5/5
TrustpilotMichael and Mark at the Kentish Town…
Michael and Mark at the Kentish Town office are absolutely delightful. They were so incredibly helpful and made the renting process so much easier. I am relocating from NYC to London and they went out of their way to answer all of my questions and guide me through this process as it is quite different from letting in the states.
Thank you Lynsey, that's fantastic to hear.
5/5
TrustpilotOscar made the process smooth from…
Oscar made the process smooth from start to finish, would highly recommend Keatons and their team for their professionalism and care.
Thank you Leah, that's great to hear.
5/5
TrustpilotVery good service
Very good service over all- quick with replying and always happy to help. Particular thanks to Natalie for being great to deal with
Glad Natalie could help you Sorcha.
5/5
TrustpilotOllie in Bow lettings is an absolute…
Ollie in Bow lettings is an invaluable asset to the company. Should be a partner, if he isn’t already. Exemplary diplomacy and intuitive negotiation skills between landlord and tenant, backed by insightful market knowledge. A real credit to Keatons and a genuine privilege to deal with. Do all you can to keep that level of talent. I know I would.
That's great to hear, thank you Ben.
5/5
Trustpilotvery good property management both Paul…
very good property management both Paul and Natalie. Professional and organised .
5/5
TrustpilotExceptional service from Nith
I have had the pleasure of being looked after my Nith as my property manager. He's always quick to respond and act on whatever problems I come to him with, and keeps me updated frequently. I feel like I can come to Nith for whatever issues, even the minor ones.
5/5
TrustpilotKeatons are the real life action heroes…
Keatons are the real life action heroes of estate agents! I’ve been using them for 15 years . They’ve always been professional pragmatic and given me smart options that have paid off in the future! Mark, Michael and Natalie! Legends of Kentish Town!!!
Thank you Rupert, that's fantastic to hear.
5/5
TrustpilotOscar was very helpful and always…
Oscar was very helpful and always responded to all our questions quickly and thoroughly. Thank you Oscar for all your help.
That's great to hear, thank you Claudia.
5/5
TrustpilotElza has been phenomenal
Elza has been phenomenal, prompt, helpful and friendly. Can’t recommend enough.
That's great to hear, thank you Heather.
5/5
TrustpilotGreat experience renting a property…
Great experience renting a property with Keatons. Billy was supremely helpful and friendly throughout the whole experience. Would highly recommend.
Thank you for your review Josh.
5/5
GoogleMatthieu Grimaldi was great to work with. Responsive, personable and very professional. Thank you Matthieu for all your help in securing our new home. x
That's fantastic to hear, thank you for your review Benjamin.
5/5
TrustpilotExcellent service!
My experiences with Keaton's has been nothing other than positive! I felt that the agents were available to answer all of my enquiries, particularly Max Ben-Yosef who I felt made special effort to accommodate my requirements. I would highly recommend their services to anybody.
We're thrilled to hear this. Thank you Jasmine!
5/5
TrustpilotStress-Free Renting
The renting process was smooth from the beginning. Danielle Smith is always keen to help, with clear and quick responses. Keaton’s service is exemplary. Highly recommended.
That's great to hear, thank you for your review Marcos.
5/5
TrustpilotOJ Aksu and Patricia Haywood were…
OJ Aksu and Patricia Haywood were extremely responsive at all times, despite a challenging process, they were always helpful
Thank you for your kind review.
5/5
GoogleCouldn't have asked for a smoother experience in buying my first house- what is a daunting task was made much easier by OJ and Jon- the team at Keatons were always responsive and helpful. Can't thank them enough and highly recommend their services!
That's fantastic to hear, thank you Havina.
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