Keatons Shoreditch reviews in Hackney

★★★★★ 5/5

Trustpilot

Well done, I would not hesitate to recommend you..

I have already had an excellent opinion about Elizabeth Prize so when I was advised that they were bought by another company I was very sceptical and in addition, my expectations were high. Keaton's honestly did not disappoint. The staff have always been friendly, professional and courteous. I recently went through the process of the tenant vacating, re-marketing and finding a new tenant. This entails a lot of work and good co-ordination and thanks to Ross's leadership and Charlotte's and Elza's runaround it all worked out very well in the end. Advantage:Friendly staffQuick replies to communicationAlways kept informed as to the process stages and other incidentalsImprovements:Need to locate and co-operate with contractors who can offer competitive fees.Thank you.

Antonis · 11 December 2019

★★★★★ 5/5

Trustpilot

Professional and highly recommended

I cannot thank Marta enough for everything, she went above and beyond to help us with our move! very professional and efficient with her services. She has been excellent and I would highly recommend Marta and Keatons.

Monica · 30 August 2024

★★★★★ 5/5

Trustpilot

Head & shoulders above the rest!

I spent two months searching for a rental property and was feeling so let down by London agents, until I came across Keatons. What a game-changer!Riaz, my agent, was absolutely amazing. He was super friendly, genuinely helpful, and just a breath of fresh air compared to the agents I’d dealt with at other firms. Elza also deserves a shoutout for being so efficient and making sure all my final questions were answered quickly, helping to get my tenancy checks sorted without a hitch.Honestly, other agents could learn a thing or two from Keatons. I’m beyond impressed and wouldn’t hesitate for a second to recommend them. If you’re looking for a seamless rental experience, this is the team you want in your corner!

Charlie · 15 November 2024

★★★★★ 5/5

Trustpilot

Great service

Although we didn't rent with Keatons in the end, Oscar was the best agent we dealt with in our search in London - professional, knowledgeable and willing to go the extra mile for us

N/an/a · 15 October 2024

★★★★★ 5/5

Trustpilot

It’s been an amazing experience finding…

It’s been an amazing experience finding property with Keaton’s . We were worried about finding a right and affordable property for my family. Our agent miss JUSTINE help us throughout the process , I really wanna say thank you to her and the team . You made our next move easy .

Mohammed · 8 November 2023

★★★★★ 5/5

Trustpilot

We’ve been living in a property managed…

We’ve been living in a property managed by Keatons and has been a great experience. They all are super professional in every department and they never left us down when we had issues. A special recognition goes to Lauren Cannon who has always been nice and promptly to help us.

Alkid · 18 July 2026

★★★★★ 5/5

Trustpilot

Thank you to Oscar Pace and Danielle Smith

Keatons Bow have been excellent and easy to work with. A lot of work went into showing us a handful of properties and ultimately finding and helping us secure an off-market property that was perfect for us.A big thank you to Oscar Pace and Danielle Smith for their speed and professionalism.

Matt · 26 November 2023

★★★★★ 5/5

Trustpilot

Siane was fantastic

Siane was fantastic! We were looking for a new rental for my Mum and Siane was supportive, fast to respond to questions and make Mum feel at ease with the whole process. Since moving in Siane has been just as fast to help with requests for small repairs etc. Thank you Siane!

SP · 26 October 2023

★★★★★ 5/5

Trustpilot

Love Justine!!

Justine was incredibly helpful and made us feel comfortable with the entire rental process. She went above and beyond to help us out. Very organized and overall great experience with this agency.

Tyler · 6 November 2024

★★★★★ 5/5

Trustpilot

Thank you Abbie

While I had to stop my search, Abbie was so kind and helpful that I will most certainly return to Keatons as soon as I can kick off the search again!

Tomi · 19 November 2024

★★★★★ 5/5

Trustpilot

Great letting experience

I had a fantastic experience with Keatons Estate Agents in Royal Docks, letting my property. Justine Reynolds was incredibly helpful and quick to respond throughout the entire process. She went above and beyond to help me let my property.Highly recommend! (#ask4Justine)

Adil · 9 June 2024

★★★★★ 5/5

Trustpilot

Great Experience

Keatons made the process of moving really quick and simple for us. Michael,Mark and Natalie were great, they communicated with us well and were always quick to reply to any queries we had. Overall, they made what is usually a stressful experience very easy.

Izobel · 12 April 2024

★★★★★ 5/5

Trustpilot

Great service and high quality

I had the pleasure working with Oscar Pace from Keatons. Oscar is kind, efficient and extremely helpful on my journey on flat hunting. He made sure everything went smoothly and always kept me posted on every single update to make sure I’m aware of the situation. I would recommend Oscar and Keatons to everyone who is looking for a flat to rent in London.

Jing · 19 October 2022

★★★★★ 5/5

Trustpilot

Keatons have managed my flat for over…

Keatons have managed my flat for over ten years, Mark Peavot has been amazing as has Danielle recently. All the people i have worked with there have been great and made my life so much easier as a landlord. Recently Danielle Kemp helped me with a leak she was so great and answered all my questions and calls. I cant recommend Keatons enough!!!

Charlotte · 25 November 2022

★★★★★ 5/5

Trustpilot

So helpful

Keatons helped us find a new flat to rent and they were so helpful all along, especially Lauren Wood, who actually came to us with the property we now live in. She kept us in the loop during the whole process and her kindness, competence and support were really appreciated in such a stressful time. We need more estate agents like you !

Emeline · 15 November 2022

★★★★★ 5/5

Trustpilot

Highly recommend ryan

From the moment we went to the viewing Ryan was informative and helpful. Always available for any questions we had and communicative throughout the whole application process. Ryan was extremely understanding of our personal circumstances and went above and beyond to ensure we weren't only happy with the property but stress free through out the whole process. Thankyou Ryan and Keatons

Dylan · 17 January 2023

★★★★★ 5/5

Trustpilot

Highly Recomended Estate Agent

Great experience working with Keatons Bow for our recent flat hunt and move in. Specifically, Luke has been responsive with communication, pleasant to work with, and made the overall process extremely simple and stress free.Couldn't recommend these guys enough.

Conor · 2 July 2024

★★★★★ 5/5

Trustpilot

Jack Saunders at Keatons was absolutely…

Jack Saunders at Keatons was absolutely amazing, brilliant customer service & really went above and beyond with everything I asked of him.

Josh · 8 June 2026

★★★★★ 5/5

Trustpilot

Arshi Mohid is exceptional

Arshi Mohid is exceptional. She has been a very nice, easy person to deal with. She has managed all of our maintenance issues with great care and efficiency and has recenlty dealt with a difficult issue with our tenants with great sensitivity. She always responds to any contact I make with great speed. A delight to work with.Jill Armstrong

JEArmstrong · 9 March 2023

★★★★★ 5/5

Trustpilot

The process of looking for somewhere to rent

The process of looking for somewhere to rent has been long and arduous, that was until we went for a viewing with Matthieu. He was warm and welcoming and very well informed on the property - amazingly our offer was accepted and Matthieu has been so helpful guiding us through the process. He is very good at what he does!

Enrique · 3 February 2023

★★★★★ 5/5

Trustpilot

Really recommend

I’ve been a long term landlord with Keatons for a house I rent out in Stepney Green. We’ve had excellent services especially from Corina Tohaneanu who reports and fixes issues promptly, Oscar Pace who has always found us good tenants and good rental income and Rebecca Cousins who makes sure all the legal are sorted. Also can’t forget Cass Waples who was incredibly helpful in my HMO application. Definitely recommend these guys. Worth the money you spend to use their services.

Samir · 17 October 2024

★★★★★ 5/5

Trustpilot

Great service

The agent who has been assisting me in my search, Lak Singh from the Bow Office, has been amazing, arranging viewings that match my search criteria, very swiftly, and with flexibility, always keeping me up to date when new homes becoming available. Thank you Lak.

Brian · 29 February 2024

★★★★★ 5/5

Trustpilot

Great for renting

My partner and I have rented a property through Keatons, a stressful situation has been absolutely seamless no issues at all. Justine has been very helpful from the first call and really appreciate her help.

M · 30 August 2024

★★★★★ 5/5

Trustpilot

Luke and Oscar were great

Luke and Oscar were great, they helped us secure our perfect flat. The process was quite simple, and they were reasonable with the process of negotiating terms and special conditions.

Oakley · 13 November 2024