Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmelia was the best. She knew exactly what kind of a place we were looking for, and found us the most stunning apartment. She made the apartment search a great experience. We're going to recommend her to everyone!
Elodie · 26 February 2024
Agent replied · 23 October 2024
Thank you Elodie Freymann for your review.
Sophie,
Foxtons Shoreditch Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleWe were served by Long Nguyen when looking for a two bedroom apartment in Shoreditch. Long sat with us on Tuesday, interviewing us on what our preferences are, created a list to view the day after, and by Wednesday afternoon we had made an offer to the place we liked the most, and closed that on Thursday. Long was knowledgeable, professional, friendly and really knew the apartments and the neighborhood. We had a great experience.
Gadi · 24 October 2023
★★★★★ 5/5
GoogleIt was a pleasure working with Charlotte. I was keen on one of her assigned properties but I ended up going for a different one in the end. Charlotte was really professional and helpful. I had very specific criteria and she addressed my issues with the property's seller and tried to get it sorted for me and find other properties that matched. She also explained processes really clearly, etc. I'd be happy to recommend her.
Amber · 24 October 2023
★★★★★ 5/5
GoogleOliver sumners! find that man! Absolutely played a pioneering role in executing the purchase. I will call him The Wolf of Shoreditch from now on. Absolute processional and spot on. He will say only if he
can do it. Thank you Oliver. You restored my faith in the midst of the bureaucratic chaos.
Mert · 26 November 2024
★★★★★ 5/5
TrustpilotFantastic experience
I had a fantastic experience with Foxtons. Despite a challenging market, they secured a buyer for our property within just two weeks of listing. The team was highly organised, professional, and, most importantly, extremely responsive. Everyone I dealt with was friendly and approachable, which gave me real peace of mind throughout the process. When you’re under pressure to sell and move things forward, that level of support and responsiveness makes all the difference. I would highly recommend Foxtons.
Foteini · 15 September 2025
★★★★★ 5/5
GoogleI have used Foxtons for around 15 years now and always found their service to be outstanding. I recently engaged Foxtons of Shoreditch to assist me find a new home. I had the pleasure of speaking to Billy Smith who took the time to understand what was important to me and arrange viewings for potential properties.
After two viewings an offer was made, and fair agreement reached with the vendor on a sales price. Foxtons worked to my quick timescales to circulate a memorandum of understanding and the vendor worked quickly throughout the process.
The whole purchase took around 6 weeks in total and at every step of the journey I received updates from Billy Smith. I would strongly recommend Foxtons to anyone who is looking for a quality property transaction.
Efficient, great communication and transparent in their approach.
Steven · 25 July 2025
★★★★★ 5/5
GoogleCharlotte has been incredibly lovely to work with! She was very motivated to help me find the right property and I really enjoyed discovering new properties and areas with her help.
Chloe · 26 April 2024
Agent replied · 23 October 2024
Thank you Chloe Caron for your review.
Sophie,
Foxtons Shoreditch Estate Agents
Get it done with London’s number 1!
★★★★★ 1/5
GoogleAVOID AT ALL COSTS, LOST 2K DEPOSIT WITH COMPLETE GHOSTING AFTER CHECK OUT.
My 5 star review during the move in process has been edited to 1 star given the lack of communication and unprofessionalism I've experienced with the team during move out. My deposit deductions have only been proposed 4 days after the legal deadline and now it's 8 days past the deadline and I still haven't received it back.
During my tenancyc they've been extremely unresponsive and careless with my property management requests. It took them 5 months to get a broken blind fixed, making me have to cover the windows with a blanket each night myself due to this.
Avoid working with Shoreditch Foxtons at all costs. They give you a stellar move in experience but then completely disregard you as a tenant after.
They have officially eaten my deposit and are not responding to me. 2K GBP down the drain. I am out of options
Bartu · 27 March 2024
Agent replied · 23 October 2024
Hi Bartu Zengin,
We are sorry to hear about your experience with Foxtons Shoreditch Estate Agents.
We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further.
Best,
Sophie
★★★★★ 5/5
GoogleVeronique has been absolutely amazing and has really helped us find our new home!! She's been extremely supportive and has helped us navigate a difficult housing market.
Carla · 25 June 2024
Agent replied · 23 October 2024
Thank you Carla Parish for your review.
Sophie,
Foxtons Shoreditch Estate Agents
Get it done with London’s number 1!
★★★★★ 1/5
TrustpilotI've recently started renting from…
I've recently started renting from Foxtons. They are both the letting agent and the managing agent. I have never paid so much for such a bad service. None of the extractor fans work, my heating doesnt work, the curtain rods are bent and now one has fallen off & luckily no one got hurt because they have taken so long to resolve the issues. I'm wondering is this even legal?
Maria · 15 October 2025
★★★★★ 1/5
TrustpilotWARNING: Extreme harassment and zero internal coordination
I contacted ONE agent for a specific property viewing, and it has turned into a total nightmare. I am being hounded by at least FOUR different colleagues from this branch. The frequency is beyond unprofessional, I just received 2 calls in the span of 5 minutes.
Derya · 15 May 2026
★★★★★ 5/5
GoogleGood service. Manuel was extremely cooperative and polite.
Himanshu · 16 February 2026
★★★★★ 1/5
TrustpilotOutrageous and awful management service
As a landlord (don't hate me!) paying for a managed service, they tried to charge me £90 + vat to fix a meter door with two cable ties. This is typical, and I have to chase them repeatedly for everything. My tenants and I deserve better.
Paddington · 4 May 2026
★★★★★ 5/5
GoogleI cannot praise Foxtons' Shoreditch branch highly enough. Both Oliver Sharp and Billy Brooks left no stone unturned in my search for a property. I really am so grateful to both of them for guiding me through what can be a daunting process. They were both very professional and showed great attention to detail and always responded speedily to any query however big or small. Thank you Oliver and Billy!
Sarah · 24 October 2023
★★★★★ 5/5
GoogleGavie and Billy worked tirelessly to get the sale through. It certainly wasn’t an easy gig with multiple complexities but my word, did they push to make the sale proceed. I was seriously impressed with their building law knowledge, and their daily contact with ourselves, the buyer and both sets of solicitors. I can’t thank Billy and Gavie enough for all their hard work. 100% deserving of a 5* review!
Max · 24 October 2023
★★★★★ 5/5
GoogleWhen I got in touch with Foxtons Shoreditch, Rauf Mustapha promptly came to meet me and assisted me with my letting queries with seamless advise. He listens and understand my needs, follows up meticulously to ensure there are positive outcomes. I highly recommend Rauf for his professionalism and efficiency.
Kevin · 16 November 2024
★★★★★ 5/5
GoogleWe had Ellie helping us with our property search and pre-tenancy process and we couldn’t have had a better experience. Thank you Foxtons Shoreditch for all of your help, we love our flat! Sarah, Lexie and Emily
Sarah · 15 October 2025
Agent replied · 22 October 2025
Thank you for your review Sarah,
We are pleased to hear your property search went well.
Sophie,
Foxtons Shoreditch Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleUsually estate agents don't get a good rep, but I have no words to express how good Robert Dowe was. In a market that has literally gone mad, he found us an apartment in two days, right at the location we wanted, and for the right price. The guy never lost his cool, he was accommodating and patient throughout and always with a smile on his face. If all estate agents could be like Rob, the world would be a better place. Special mention also to the rest of the team that gave us an amazing support. Thanks guys.
Gallunciello · 26 December 2022
★★★★★ 5/5
GoogleFoxton's was a great help to us when we were still searching for a flat. We were assisted by Veronique Baumgarten of Foxtons Shoreditch Office who was so dedicated to her work and was going the extra mile for her client and we really, really appreciate it. We are so grateful for her as she made us feel important and we felt like she prioritised us all the time even if it was past working times. She is truly an asset of Foxtons. ☺️
Lianne · 26 February 2024
Agent replied · 23 October 2024
Thank you Lianne Marie Aguilar for your detailed review.
Sophie,
Foxtons Shoreditch Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleI had a fantastic experience working with Oliver. He took the time to fully understand what I was looking for in my property search and only showed me properties that met my criteria, which was much appreciated during a process that could feel overwhelming at times. He was always kind and professional and I would wholeheartedly recommend him in supporting anyone in their property journey. Thank you Oliver!
Charley · 28 November 2023
★★★★★ 1/5
TrustpilotAppalling lack of transparency, 5 months of silence followed by an “ambush” claim
I had an incredibly unfair and unprofessional experience with the Foxtons Deposits Team. We moved out in October 2025, yet it took five months for any clarity regarding our deposit, a delay that felt like a tactical move to strip us of our right to provide counter-evidence.
John · 19 April 2026
★★★★★ 5/5
GoogleI had Foxtons Shoreditch Estate Agents handle the sale of my property. I had an extremely smooth and professional experience with Foxtons from beginning to end. Despite the EWS1 issues with the property, Foxtons were up for the challenge from the start and managed to overcome numerous obstacles. I would like to thank Azad Shahid from the Shoreditch branch for the excellent service he provided. Nothing negative can be said about the service provided and I would recommend Foxtons Shoreditch to any buyer or seller in the local area.
Wissam · 24 October 2022
★★★★★ 5/5
GoogleCannot thank Klaudia enough for everything she has done regarding the rental of one of the Foxton Shoreditch properties. She went above and beyond to make sure we were happy with everything, kept us updated almost weekly & was really thorough/helpful with any info we needed on anything. Her attention to detail was great regarding a small issue with the property which was highlighted by herself before we even arrived to move in. She’s absolutely lovely and has made what can be a stressful time, very easy. Everyone else we met at the office was really nice too! Thank you again, highly recommend!
Rebecca · 24 October 2022
★★★★★ 1/5
GoogleDo NOT rent from Foxtons, they showed me an idyllic flat in a great location, which I loved. However, upon moving in after two weeks,I discovered mould, leaks that was very damaging to my belongings. When I threatened to move out, they did nothing of the situation and forced me to pay early move out fees. The tenant after had the same issues and Foxtons was incredibly uncooperative to the point where we had to take legal action. Do your due diligence when renting from them. They pulled a fast one on me and DID NOT do anything to help.
Luki · 28 December 2023
Agent replied · 23 October 2024
Hi Luki Elizalde,
We are sorry to hear about your experience with Foxtons Shoreditch Estate Agents.
We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further.
Best,
Sophie
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